2025 Genesis GV70 Owner Complaints

Breakers apply pressure even when fluid says it’s normal. Had it checked out, breaks go out super quick. The surround view cameras show four very prevalent blind spots. Seats micro adjust and inflate during all drive modes. Causing driver to move up or down slowing during the duration of the drive.

11/18/2024

The vehicle has 1500 miles on it. I was driving around 40mph when the engine suddenly lost power and the immobilization light appeared. I was no longer able to accelerate. I coasted to a side street where the vehicle placed itself in Park. I restarted the vehicle and it worked. The next morning, the vehicle would not start and the immobilization light was present again. After checking the key fobs and battery, roadside assistance and I could not find the issue. Remote start from the app also did not work. It was towed to the dealer for assessment which is where it currently sits. If this happened on my regular highway route, I would possibly be stranded in the middle of the highway endangering me and others.

5/14/2025

Breakers apply pressure even when fluid says it’s normal. Had it checked out, breaks go out super quick. The surround view cameras show four very prevalent blind spots. Seats micro adjust and inflate during all drive modes. Causing driver to move up or down slowing during the duration of the drive.

11/18/2024

Dear National Highway Traffic Safety Administration, I am submitting this complaint regarding a persistent and concerning issue with my brand-new 2025 Genesis GV70. Since shortly after purchasing the vehicle in April 2025, I’ve experienced a loud metal-to-metal noise when reversing down my driveway — an incline where the issue consistently presents itself. Timeline of Events: June 9, 2025 – I brought the car to the dealership service department, reporting the metal-on-metal braking sound. Despite the fact that the sound occurs every time I reverse down my driveway, I was told that the dealership could not replicate the issue and was told the noise was “normal.” July 8, 2025 – After escalating my concern to Genesis Customer Service, an arrangement was made for a service technician to pick up my vehicle for further investigation. I captured a video of the technician reversing the car from my driveway, clearly demonstrating the noise. July 10, 2025 – I was contacted again and told that no issues were found, and the braking noise was again dismissed as “normal.” However, I have since received a loaner Genesis GV70 (white in color), which does not exhibit the same noise when backing down the same driveway, proving that the issue is not characteristic of all GV70s. Supporting Evidence: I have video evidence comparing both vehicles (loaner vs. my own) reversing down the same driveway. My car (black GV70) emits a distinct metal-to-metal squealing noise, while the white loaner vehicle does not. The sound has been replicable and consistent since the beginning and raises concerns about the safety and long-term impact on the braking system. Request for NHTSA: I am concerned that this issue may indicate a defect in the braking system or component assembly that could worsen over time, compromise safety, or result in premature failure. I respectfully request that NHTSA investigate this matter further as a potential manufacturer defect in the braking system of the 2025 Genesis GV70

7/11/2025

I am writing to report a serious safety incident involving my 2025 Genesis GV70 and to formally demand a replacement with an identical new vehicle of the same make and model. My current vehicle, which has approximately 3,100 miles on the odometer, experienced catastrophic safety failures on [XXX] in Northern Virginia that could easily have resulted in a severe accident. While driving on a very busy road, my vehicle suddenly became unable to accelerate beyond 5 miles per hour despite fully depressing the accelerator pedal. This dangerous malfunction forced me to pull over into a parking lot for safety. Upon attempting to restart the vehicle, I encountered another serious issue: the engine continued to turn over even after removing my finger from the ignition button. Due to these severe safety defects, I am explicitly requesting and will accept nothing less than a complete replacement with a new 2025 Genesis GV70 of identical trim and specifications. This request is non-negotiable given the serious nature of these safety failures and the potential risk to human life they represent. Vehicle Information: - Model: 2025 Genesis GV70 - VIN: [XXX] - P [XXX] ] - Current Mileage: 3,100 - Dealer: Genesis, Springfield, VA These dangerous malfunctions have rendered the vehicle unsafe to operate and unfit for its intended purpose. I require immediate action in the form of: 1. Complete replacement with a new, identical 2025 Genesis GV70 2. Coverage of all associated costs and fees related to the replacement 3. Written confirmation of this replacement within 10 business days I expect a prompt response detailing how and when this replacement will be executed. This safety incident has been documented and will be reported to all relevant consumer protection agencies. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

2/2/2025

The vehicle has 1500 miles on it. I was driving around 40mph when the engine suddenly lost power and the immobilization light appeared. I was no longer able to accelerate. I coasted to a side street where the vehicle placed itself in Park. I restarted the vehicle and it worked. The next morning, the vehicle would not start and the immobilization light was present again. After checking the key fobs and battery, roadside assistance and I could not find the issue. Remote start from the app also did not work. It was towed to the dealer for assessment which is where it currently sits. If this happened on my regular highway route, I would possibly be stranded in the middle of the highway endangering me and others.

5/14/2025

The display in front of the driver which includes speedometer and tachometer, and other info went completely black. A small air bag warning light was the only functioning part of the display, so I assume that the air bags were not operational. Most associated functions such as cruise control were lost. The center accessory display was okay: the radio and navigation seemed okay, for example. The dealer asked me to drive it in to the dealership, which I did with a certain amount of apprehension. He has provided me with a "loaner". He said that I was not the first such failure he has seen at his dealership.

9/17/2024

Dear National Highway Traffic Safety Administration, I am submitting this complaint regarding a persistent and concerning issue with my brand-new 2025 Genesis GV70. Since shortly after purchasing the vehicle in April 2025, I’ve experienced a loud metal-to-metal noise when reversing down my driveway — an incline where the issue consistently presents itself. Timeline of Events: June 9, 2025 – I brought the car to the dealership service department, reporting the metal-on-metal braking sound. Despite the fact that the sound occurs every time I reverse down my driveway, I was told that the dealership could not replicate the issue and was told the noise was “normal.” July 8, 2025 – After escalating my concern to Genesis Customer Service, an arrangement was made for a service technician to pick up my vehicle for further investigation. I captured a video of the technician reversing the car from my driveway, clearly demonstrating the noise. July 10, 2025 – I was contacted again and told that no issues were found, and the braking noise was again dismissed as “normal.” However, I have since received a loaner Genesis GV70 (white in color), which does not exhibit the same noise when backing down the same driveway, proving that the issue is not characteristic of all GV70s. Supporting Evidence: I have video evidence comparing both vehicles (loaner vs. my own) reversing down the same driveway. My car (black GV70) emits a distinct metal-to-metal squealing noise, while the white loaner vehicle does not. The sound has been replicable and consistent since the beginning and raises concerns about the safety and long-term impact on the braking system. Request for NHTSA: I am concerned that this issue may indicate a defect in the braking system or component assembly that could worsen over time, compromise safety, or result in premature failure. I respectfully request that NHTSA investigate this matter further as a potential manufacturer defect in the braking system of the 2025 Genesis GV70

7/11/2025

Airbags failed to deploy after pre-collision system did not activate nor did the emergency breaking activate. I struck a larger SUV while traveling ~35 mph broadside and there was no assistance from the vehicle safety features. It is unknown to me if any of the components have been adequately assessed since. I am concerned that the vehicle may be resold without proper inspection and has to potential to injure other parties in the future.

6/11/2025

I started leasing this car brand new in April. The most problematic issue I have encountered is the false emergency breaking when backing up, which has almost gotten me into an accident multiple times. It happens randomly when the car is in reverse and it's never triggered by anything that's actually in the way while backing up. It's like a glitch. And when it break-checks me, it's an intense jolt that scares me every single time, it feels like I ran into a wall. When I have tried to make a quick maneuver to turn around with oncoming traffic, it'll break check me (again for now reason) so I'm stuck, then I have to put the car back into drive, then reverse again, then drive to go. It's not a smooth or safe system at all. This is a major safety issue and I have read about other people complaining about this as well. I have gone to the dealership I purchased the car from in South Bay, and Jason in the service department attempted to turn off all driving assist signals which didn't do anything. Then I took it to Santa Monica Genesis twice and they attempted to turn off all safety features as well, but the false emergency breaking has continued happening.

11/28/2025

Airbags failed to deploy after pre-collision system did not activate nor did the emergency breaking activate. I struck a larger SUV while traveling ~35 mph broadside and there was no assistance from the vehicle safety features. It is unknown to me if any of the components have been adequately assessed since. I am concerned that the vehicle may be resold without proper inspection and has to potential to injure other parties in the future.

6/11/2025

I was heading home early in the morning on 12/13/2025 to drop a few passengers on Springfield avenue heading east in Champaign IL (the Main Street) and the other vehicle came from 5th st heading north (5th street is a side street with a stop sign at that intersection). As I approached the intersection I saw the car come forward and then come to a complete stop before the intersection I assumed to look both ways. I was 10 feet away from the intersection when the car tried to speed across the intersection and I stomped on the brakes but it wasn’t enough to stop the collision from occurring while the FCA failed to kick in. The FCA frontal collision avoidance assist did not work when a car pulled out right in front of me. Since the car pulled out in front of me at the last second on a 25mph street my car collided into the reckless driver who had a stop sign and I had the right away. The car is currently in bad condition and the radiator got destroyed at the point of impact it’s currently at a collision repair center for inspection and repair. I gave a verbal explanation to the insurance company at this time there are photos to of the frontal area from the collision. There were no warnings that went off the night of the collision the FCA just failed to kick in resulting in an accident, when its primary job is stop a frontal collision it failed to do so.

12/20/2025

All of the surround view camera are very out of alignment cause 4 major blind spot in the safety feature

11/18/2024

Breakers apply pressure even when fluid says it’s normal. Had it checked out, breaks go out super quick. The surround view cameras show four very prevalent blind spots. Seats micro adjust and inflate during all drive modes. Causing driver to move up or down slowing during the duration of the drive.

11/18/2024

Airbags failed to deploy after pre-collision system did not activate nor did the emergency breaking activate. I struck a larger SUV while traveling ~35 mph broadside and there was no assistance from the vehicle safety features. It is unknown to me if any of the components have been adequately assessed since. I am concerned that the vehicle may be resold without proper inspection and has to potential to injure other parties in the future.

6/11/2025

Newly purchased 10 months ago and both right and left headlight inner lenses are covered in condensation. Blurs the LED light illumination. Reduced night illumination for maximum distance of road hazards. Increased chance of premature bulb failure due to direct exposure of moisture/water vapors. Unreliability of critical lighting safety requirements.

7/16/2025

I was driving on the road when suddenly the car started an alarm sound, with the message in the heads up display to "stop immediately and check the brake system". I pulled over into the nearest side street and parked the car. When I put it back in drive, I had lost power steering, and half of the warning indicators had lit up, including but not limited to: power steering warning, brake warning, charging system warning, oil pressure warning, master warning light, parking brake and brake fluid warning, ABS Warning, and AWD warning. I tried holding down the parking brake button, and the first time all the lights went away for 5 seconds, but then they all came back again. I restarted the car a few times, and each time I got the same "check brake system" message as well as all the warning light symbols. I was not able to drive my car at all to remove it from in front of other peoples houses. I had to tow the car to the dealership, and the SOS button on the car did nothing. No warning lamps, messages, or similar symptoms had appeared prior to the failure, they all showed up after the "check brake system" alert appeared. 6 months ago I had another problem with the car, where past the speed of 30 MPH, the car would not shift gears up to a higher one. It kept increasing the RPMs when trying to go faster but would not shift gears, leaving me unable to safely match the speed of traffic and having to drive all the way to the dealership with my hazard lights on.

9/4/2025

The contact owns a 2025 Genesis GV70. The contact stated that the A/C system had become inoperable. Additionally, the contact stated that while driving 30-40 MPH, the defroster failed to engage as intended, causing the windows to become foggy. The contact pulled over to the side of the road to wipe the windows. The contact stated that the failure persisted while driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be serviced because there were 25 other vehicles of the same model year that were ahead of the vehicle for the same failure. The vehicle was not yet diagnosed or repaired. The contact stated that the repair was urgently needed because the contact resided in Southern Florida, where the weather was significantly humid, causing the windows to be foggy while driving. The manufacturer was notified of the failure and informed the contact that another dealer would be contacted for the repair; however, the contact had not received a call back from the manufacturer after several days. The failure mileage was approximately 13,000.

12/10/2025

I was heading home early in the morning on 12/13/2025 to drop a few passengers on Springfield avenue heading east in Champaign IL (the Main Street) and the other vehicle came from 5th st heading north (5th street is a side street with a stop sign at that intersection). As I approached the intersection I saw the car come forward and then come to a complete stop before the intersection I assumed to look both ways. I was 10 feet away from the intersection when the car tried to speed across the intersection and I stomped on the brakes but it wasn’t enough to stop the collision from occurring while the FCA failed to kick in. The FCA frontal collision avoidance assist did not work when a car pulled out right in front of me. Since the car pulled out in front of me at the last second on a 25mph street my car collided into the reckless driver who had a stop sign and I had the right away. The car is currently in bad condition and the radiator got destroyed at the point of impact it’s currently at a collision repair center for inspection and repair. I gave a verbal explanation to the insurance company at this time there are photos to of the frontal area from the collision. There were no warnings that went off the night of the collision the FCA just failed to kick in resulting in an accident, when its primary job is stop a frontal collision it failed to do so.

12/20/2025