2020 Genesis G80 Owner Complaints
Complaint Summary
The 2020 Genesis G80 has 9 reported complaints.
- Top issues involve service brakes and electrical system.
Reliability Score
Reliability Score
Based on 9 complaints
Most Frequent Issues
SERVICE BRAKES
2 22.2%
ELECTRICAL SYSTEM
2 22.2%
UNKNOWN OR OTHER
2 22.2%
TIRES
1 11.1%
TIRES:SIDEWALL
1 11.1%
Quick Insights
The top category is SERVICE BRAKES, accounting for 22.2% of all complaints.
Owners have reported issues across 6 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2020 Genesis G80
The 2020 Genesis G80 has 9 owner complaints in this dataset. SERVICE BRAKES is the most common complaint category, representing about 22% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2020 Genesis G80 are SERVICE BRAKES (2), ELECTRICAL SYSTEM (2), UNKNOWN OR OTHER (2).
Are these complaints a serious red flag?
Potentially. 5 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2020 Genesis G80?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 6 of 6 systems
SERVICE BRAKES
2 Reports22% of totalPreviewing the first 2 complaint summaries.
We took the vehicle in for the ABS recall on the 2020 Genesis G80 [XXX] The Dealer changed the Fuses and told me the fuses where changed from a 10 amp to a 20 amp fuse. This seems to be the wrong way to go for a defective ABS module. Then they told me it is ok to park the car in the garage. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
3/16/2022
It is dead everyday and I have to jump it I noticed when I attach a power source it makes very odd noises. I feel the current recall you have on the g80 2020 may be the issue. It runs extremely hot wit no warning lights showing. I have had a lot of brake dust and the car is hot fast. Also issues with usb and when connected to phone it sound like crackling and volume sounds odd unless I unplug and replug. Replaced battery twice in a year
5/8/2024
ELECTRICAL SYSTEM
2 Reports22% of totalPreviewing the first 2 complaint summaries.
The contact owns a 2020 Genesis G80. The contact stated that upon starting the vehicle, the check engine warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that rodents had chewed through the soy-based wire coating. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer who provided the same diagnostic and repaired the vehicle; however, the failure persisted. The vehicle was taken back to dealer where it was diagnosed that rodents had also chewed through the starter wiring. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 12,000.
4/6/2022
It is dead everyday and I have to jump it I noticed when I attach a power source it makes very odd noises. I feel the current recall you have on the g80 2020 may be the issue. It runs extremely hot wit no warning lights showing. I have had a lot of brake dust and the car is hot fast. Also issues with usb and when connected to phone it sound like crackling and volume sounds odd unless I unplug and replug. Replaced battery twice in a year
5/8/2024
UNKNOWN OR OTHER
2 Reports22% of totalPreviewing the first 2 complaint summaries.
AC stops running during very hot days, air flow stops and heat inside the car gets dangerously high. There are multiple complaints about this in a Genesis blog, and dealers are unable to reproduce the problem to find the problem. I contacted Genesis America and they cannot do anything because service technicians are unable to diagnose the problem. Genesis MUST do something about this. I can provide snapshots of the blog with the multiple complaints. This started sometime in the 2023 summer.
10/14/2024
AC stops working while driving on hot days, airflow stops and the situation is very dangerous. Tried to get the dealer to fix it, to no avail. I've been dealing with this dangerous (temperatures reached more than 110 F, without airflow) problem for two years. We are more than 20 owners of these luxury cars experiencing the same problem. I can provide their names and VINs upon request.
5/14/2025
TIRES
1 Report11% of totalPreviewing the first 1 complaint summaries.
The vehicle has 11,000 miles on it. I just drove from Boston, MA to Scranton, PA on Thursday 6/24/21. There were no issues and I did not hit any pot holes. On Friday morning we started driving and 3-4 miles away going about 40 mph, we noticed a problem on the right front. I pulled over and we noticed the tire was flat. I called triple A and took the car to a tire repair shop. The sidewall was worn all around the perimeter of the tire and it had a hole in the sidewall. I also noticed a bubble on the left front tire, thus both tires were replaced. I notified Continental and opened a claim with them.
6/27/2021
TIRES:SIDEWALL
1 Report11% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2020 Genesis G80 Equipped with Continental tires, Tire line ProContact Rx. Tire size 275/35R19, Dot number afbnd7vn2419, these two tires were located at the rear passenger side and the rear driverâs side. The contact also wanted to note that the passenger front side and the driverâs front tires also failed those tires were also Continental tires, Tire line ProContact Rx, tire size 245/40R19, the Dot number was not available. The contact 275/35R19 tires blew when a pothole was hit, and the tires also exhibited cuts these tires failures occurred on two separate occasions. The 245/40R19 tires also blew when pots holes were hit on the road and the tires exhibited cuts the contact also wanted to note that these tires failed on the third occasion.
10/8/2021
ENGINE
1 Report11% of totalPreviewing the first 1 complaint summaries.
It is dead everyday and I have to jump it I noticed when I attach a power source it makes very odd noises. I feel the current recall you have on the g80 2020 may be the issue. It runs extremely hot wit no warning lights showing. I have had a lot of brake dust and the car is hot fast. Also issues with usb and when connected to phone it sound like crackling and volume sounds odd unless I unplug and replug. Replaced battery twice in a year
5/8/2024
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2020 Genesis G80?
Are complaints about the 2020 Genesis G80 a serious warning sign?
How should buyers use complaint data for the 2020 Genesis G80?
Are complaints about the 2020 Genesis G80 severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Genesis G80: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 9
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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