2020 Genesis G70 Owner Complaints

On Saturday July 23, 2022 around 6p.m. I was driving up Midvale Ave in Philadelphia, Pa, I hit a pothole and on the passenger side the strut shatter into pieces. I drove in the next day to Pep Boys to diagnosis the problem and the should me that the steering /suspension evaluation was done. I left because that had no idea when they could get the part for the car. (see attached pictures)

7/28/2022

Vehicle's high pressure fuel pump malfunctioned while driving causing the car's speed to decrease erratically causing a safety risk. The local Genesis dealer acknowledges that the high pressure fuel pump needs to be replaced and is the subject of a recall, but is requiring me to pay for the repair despite the recall notice stating that: ". . . THE HIGH-PRESSURE FUEL PUMP WILL ALSO BE REPLACED. THIS REMEDY WILL BE OFFERED AT NO COST TO OWNERS FOR ALL AFFECTED VEHICLES, REGARDLESS OF WHETHER THE AFFECTED VEHICLES ARE STILL COVERED UNDER HYUNDAI/GENESIS NEW VEHICLE LIMITED WARRANTY."

7/30/2024

We have been trying to get a dealership to service our recall for months. We were told they don't do them at a few Genesis dealerships in the area and then one told they don't have the the parts and to check back with them and that was months ago and the still don't have what's needed. I am fearful for my family's safety and can't seem to get any assistance in getting this matter resolved. We visited the following dealerships: West Houston Hyundai Genesis 16803 Katy Fwy, Houston TX, 77094 Genesis of Spring 20440 Interstate 45, Spring TX, 77373 We called via phone the following dealership: (and was told they don't service Genesis) Sterling Mccall Hyundai 10301 Southwest Fwy, Houston TX, 77074

12/19/2024

My 2020 Genesis G70 is affected by Recall 24V-528 (high-pressure fuel pump defect). About 10 months after the recall service was marked “completed,” my car began showing DTC P0088 (Fuel Rail/System Pressure Too High), which is directly tied to the recall defect. On 8/30/25 car was hesitating when just slowly pulling out of driveway, and check engine light came on and stayed on. The car jerks and vibrates when foot is on the gas. There is now a very strong gasoline odor inside and outside the car, which was also noticed by a Genesis dealership employee when I pulled into the service garage. This raises serious fire and safety concerns. The dealer has told me the fuel pump and fuel line must be replaced. While all parts should be covered, I am currently waiting to hear from the dealership in regards to if Genesis approves/agrees to cover the costs of the repairs needed to my car. I was forced to drive 1 hour and 40 minutes to the nearest Genesis dealership on 9/3 while the car was unsafe, with my child in the vehicle at times. This was extremely dangerous. I was also initially told I would have to either drive the unsafe vehicle back home while waiting for approval or pay for a rental myself. Only after I became very upset and crying, was I given a loaner. That loaner has a 100-mile per day limit, yet I live about 100 miles away from the dealership, making it impractical. This defect is ongoing and unresolved. Genesis has not yet confirmed coverage of all related parts, and I am concerned the recall repair was inadequate. Safety Concerns: Risk of fuel leak/fire from defective pump/fuel system. Strong fuel odor indicating vapor or liquid leak. Unsafe requirement to drive long distance while defect is present. Dealer attempting to deny full repair coverage under recall.

9/4/2025

On or about May 2022, and after on 8,000 miles driven, noticed severe "chunking", or tread peeling, on both front tires of my 2020 Genesis G70 purchased October 2020 from Genesis Puerto Rico, located at Plaza Las Americas, San Juan, Puerto Rico. The tread on both tires was coming apart to the point where you could see the metal underneath the treads. Driving this vehicle at high speeds without noticing the defect could have resulted in a blown tire and a potentially serious accident. By the time I noticed the issue, it was already at a relatively severe state, thus the onset of the symptoms is unknown, however likely sometime 2021. I took the car to the dealership. They referred me to a third party tire distributor (Atlantic Tires, Bayamon, Puerto Rico). This third party distributor indicated that approximately 30 different Genesis G70's had recently made warranty claims with the same severe chunking on both front tires. They believe all the tires in that lot purchased for the Genesis G70's have the same manufacturer's defect. The third party tire distributor confirmed this to be a defect of the tire advised me not to drive the vehicle anymore until replacing the tires. This is in San Juan, Puerto Rico, there is only one Genesis dealership on the whole island, thus all the G70's with the defect were sold from that one location. The dealership has also been aware of the defect and has neglected to inform the potentially affected customers and/or report this safety defect to the NHTSA. My girlfriend primarily drives the vehicle and she would never have noticed the tire damage. The tires in question are Michelin tires, however, Michelin does not have formal representation in Puerto Rico and Atlantic Tire serves as their distributor in Puerto Rico.

7/19/2022

On or about May 2022, and after on 8,000 miles driven, noticed severe "chunking", or tread peeling, on both front tires of my 2020 Genesis G70 purchased October 2020 from Genesis Puerto Rico, located at Plaza Las Americas, San Juan, Puerto Rico. The tread on both tires was coming apart to the point where you could see the metal underneath the treads. Driving this vehicle at high speeds without noticing the defect could have resulted in a blown tire and a potentially serious accident. By the time I noticed the issue, it was already at a relatively severe state, thus the onset of the symptoms is unknown, however likely sometime 2021. I took the car to the dealership. They referred me to a third party tire distributor (Atlantic Tires, Bayamon, Puerto Rico). This third party distributor indicated that approximately 30 different Genesis G70's had recently made warranty claims with the same severe chunking on both front tires. They believe all the tires in that lot purchased for the Genesis G70's have the same manufacturer's defect. The third party tire distributor confirmed this to be a defect of the tire advised me not to drive the vehicle anymore until replacing the tires. This is in San Juan, Puerto Rico, there is only one Genesis dealership on the whole island, thus all the G70's with the defect were sold from that one location. The dealership has also been aware of the defect and has neglected to inform the potentially affected customers and/or report this safety defect to the NHTSA. My girlfriend primarily drives the vehicle and she would never have noticed the tire damage. The tires in question are Michelin tires, however, Michelin does not have formal representation in Puerto Rico and Atlantic Tire serves as their distributor in Puerto Rico.

7/19/2022

Both Michelin 225/40 ZR 19 Pilot Sport 4S front tires had severe "chunking", or tread peeling, on them after only 8,000 miles. Atlantic Tire (Bayamon, Puerto Rico), the sole distributor and service center of Michelin in Puerto Rico, informed me that approximately 30 other Genesis G70's had recently made warranty claims regarding the front tires with severe "chunking". They informed me not to drive the vehicle until the tires are replaced.

7/27/2022

On Saturday July 23, 2022 around 6p.m. I was driving up Midvale Ave in Philadelphia, Pa, I hit a pothole and on the passenger side the strut shatter into pieces. I drove in the next day to Pep Boys to diagnosis the problem and the should me that the steering /suspension evaluation was done. I left because that had no idea when they could get the part for the car. (see attached pictures)

7/28/2022

When approaching a stop sign or stop light or slowing to execute a turn, the braking system feel very “Grabby.” Upon exiting the vehicle I’m detecting a brake pad smell emitting from the front brakes. The smell seems to be both front wheels Mileage 21,000

9/10/2022

Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

2/21/2023

Seat belts. The rear passenger seat belt would not release. Replaced by dealer. 11-9-2021. Rear view mirrors: The rear view mirrors will not deploy from the folded position making them useless. A safety concern until they are repaired. 2-21-2023

2/21/2023

The contact owns a 2020 Genesis G70. The contact stated that while driving at an undisclosed speed, the traction control, ABS, Auto Hold, and motion sensor warning lights were illuminated. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and an appointment was scheduled. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The failure mileage was approximately 57,146.

3/2/2023

The contact owns a 2020 Genesis G70. The contact stated while driving at 2-3 MPH around a curve, the contact steered to the left and the vehicle made an abnormal sound. While turning left, the front passenger's side tire inadvertently moved to the right. The vehicle stopped and failed to move. The vehicle was towed to the dealer, where it was determined that the inner tie rod had fractured and detached. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 20V447000 (Steering) however, the VIN was not included in the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 92,000.

5/22/2024

The contact owns a 2020 Genesis G70. The contact received notification of NHTSA Campaign Number: 24V191000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

7/24/2024