2017 Ford F-550 Owner Complaints

FROM THE DAY I TOOK IT OFF THE LOT TRUCK PULLS LEFT AND RIGHT BRAKES SQUEAK VIBRATION STARTS AT 55MPH FILLS LIKE REAR ENDED IS LOSS TRUCK SWERVES . I WAS DRIVING DOWN FREEWAY WHEN REAR SLIDING WINDOW BLEW OUT FROM INSIDE OF CAB OUT SOUNDING LIKE A GUN SHOT OR TIRE BLEW UP INSIDE THE CAB AND BLEW GLASS ALL OVER MY 4 YEAR OLD IN BACK SEAT . I HAVE HAD THIS TRUCK INTO FORD FOR A NUMBER OF THINGS BUT WON'T FIX VIBRATION OR THE WAY TRUCK DRIVES DOWN THE ROAD

2/19/2018

THE FRAME CRACKED, BECAUSE OF "CUSTOMER SATIISFACTION PROGRAM" 21B04 WE INSPECTED OUR FRAME ON A REGULAR BASIS. WE ARE AN INDEPENDENT REPAIR SHOP. WE SENT PICTURES TO FORD AND THEY SAID WRONG TYPE OF CHASSIS TO BE COVERED. IF YOU LOOK BACK AT a "TEREX" SAFETY NOTICE "SN-610-14" FORD HAS HAD THIS PROBLEM SINCE 2006.

11/14/2022

FROM THE DAY I TOOK IT OFF THE LOT TRUCK PULLS LEFT AND RIGHT BRAKES SQUEAK VIBRATION STARTS AT 55MPH FILLS LIKE REAR ENDED IS LOSS TRUCK SWERVES . I WAS DRIVING DOWN FREEWAY WHEN REAR SLIDING WINDOW BLEW OUT FROM INSIDE OF CAB OUT SOUNDING LIKE A GUN SHOT OR TIRE BLEW UP INSIDE THE CAB AND BLEW GLASS ALL OVER MY 4 YEAR OLD IN BACK SEAT . I HAVE HAD THIS TRUCK INTO FORD FOR A NUMBER OF THINGS BUT WON'T FIX VIBRATION OR THE WAY TRUCK DRIVES DOWN THE ROAD

2/19/2018

FORD PUT A 2 RUBBER BRAKE HOSES WITH OUTER BRAIDED STEEL OUTER CASING ON THE BUILD AROUND THE A.B.S. UNIT ON THE DRIVER SIDE ENGINE COMPARTMENT. ONE OF THESE HOSES FAILED INSTANTLY RESULTING IN A LOW SPEED COLLISION WITH NO BRAKES.WITH NO PREVIOUS WARNING OF ANY KIND IE SOFT PEDAL ETC. NO KIND LIGHT CAME ON. THIS MUST BE CORRECTED BEFORE THIS STARTS HAPPENING ALL OVER THE U.S.A. THE TRUCK IS BEING REPAIRED AT AN AUSTIN,TX FORD DEALER WITH THE SAME PART THAT JUST HAD A CATASTROPHIC FAILURE. THE HOSE SHOWS NO RUBBING OR OUTSIDE CONTAMINATION IE DIRT DEBRIS ETC. THE CRASH HAPPENED AT ABOUT 30 MPH, AND MODERATE BRAKING.

2/28/2019

TL* THE CONTACT OWNS A 2017 FORD F-550. THE CONTACT STATED WHILE DRIVING AT UNDISCLOSED SPEEDS, THE VEHICLE FAILED TO DRIVE IN A STRAIGHT LINE. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FREEWAY FORD TRUCK SALES (8445 45TH ST, LYONS, IL 60534, (708) 442-9000) HOWEVER, THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

2/5/2021

Ford Motor Company has had a known issue with the truck frames cracking on the F-550 chassis. They acknowledged it by doing a recall, which either replaced or repaired the chassis frame or installed reinforcement braces if no cracks were visible. The recall expired in September of 2023. In October 2023 we noticed a crack on the frame just outside the recall reinforcement brace that Ford-certified technicians installed. We found another in November (reinforcement brace installed) and another in January (with Ford's new and improved frame produced due to a recall issue). Ford has denied making the repairs since the original warranty expired, even though this was the same related issue. We have been dealing with Ford Motor Company since October in hopes of resolving the issue but they continue to give us any resolution. The problem has not only caused a burden on our workforce but also caused great safety concerns. With Ford avoiding responsibility, they are allowing trucks to operate daily on our highway system, which becomes a safety concern for not only the driver but for many other motorists. The problem existed, but the issue was not resolved, all we are asking is that they take responsibility for making the repairs and permanently resolving the issue for the safety of all motorists.

5/9/2024

See attached letter

4/23/2024

Ford Motor Company has had a known issue with the truck frames cracking on the F-550 chassis. They acknowledged it by doing a recall, which either replaced or repaired the chassis frame or installed reinforcement braces if no cracks were visible. The recall expired in September of 2023. In October 2023 we noticed a crack on the frame just outside the recall reinforcement brace that Ford-certified technicians installed. We found another in November (reinforcement brace installed) and another in January (with Ford's new and improved frame produced due to a recall issue). Ford has denied making the repairs since the original warranty expired, even though this was the same related issue. We have been dealing with Ford Motor Company since October in hopes of resolving the issue but they continue to give us any resolution. The problem has not only caused a burden on our workforce but also caused great safety concerns. With Ford avoiding responsibility, they are allowing trucks to operate daily on our highway system, which becomes a safety concern for not only the driver but for many other motorists. The problem existed, but the issue was not resolved, all we are asking is that they take responsibility for making the repairs and permanently resolving the issue for the safety of all motorists.

5/9/2024

FROM THE DAY I TOOK IT OFF THE LOT TRUCK PULLS LEFT AND RIGHT BRAKES SQUEAK VIBRATION STARTS AT 55MPH FILLS LIKE REAR ENDED IS LOSS TRUCK SWERVES . I WAS DRIVING DOWN FREEWAY WHEN REAR SLIDING WINDOW BLEW OUT FROM INSIDE OF CAB OUT SOUNDING LIKE A GUN SHOT OR TIRE BLEW UP INSIDE THE CAB AND BLEW GLASS ALL OVER MY 4 YEAR OLD IN BACK SEAT . I HAVE HAD THIS TRUCK INTO FORD FOR A NUMBER OF THINGS BUT WON'T FIX VIBRATION OR THE WAY TRUCK DRIVES DOWN THE ROAD

2/19/2018

TL* THE CONTACT OWNS A 2017 FORD F-550. WHILE DRIVING 70 MPH, THE VEHICLE MADE AN ABNORMAL NOISE AND LOST POWER. THE VEHICLE WAS TOWED TO SHULTS FORD (10401 PERRY HWY, WEXFORD, PA) WHERE IT WAS DIAGNOSED THAT THE COMPONENTS CONNECTED TO THE DRIVESHAFT WERE DAMAGED DUE TO THE DRIVELINE VIBRATING. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 17212000 (POWER TRAIN). THE FAILURE MILEAGE WAS APPROXIMATELY 24,705.

6/22/2018

National Traffic and Motor Vehicle Safety Act of 1966 (Safety Act), S571.120 Tire/Rim Selection, S5.1.2, requires the sum of the maximum load ratings of the tires fitted to the axle shall be not less than the gross axle weight rating (GAWR) of the axle system specified on the vehicle's certification label required by 49 CFR part 567. 567.77 requires any alterer of the vehicle to continue conformity with these requirements and assumes legal liability for certification under the Safety Act. The Siberian RV (see pic) is a customized off-road expedition vehicle manufactured by ProVan Industries, West Columbia South Carolina. They utilize a Ford F550 Super Duty 4x4 as the chassis and customize the RV to travel into off-grid extreme environments and road conditions. Provan alters the standard Ford F550 dual rear wheel to a single rear wheel The altered Certification Label affixed to the vehicle (see pic) establishes the rear axle GAWR at 14,706 pounds. The Tire/Wheel (Rim) assembly chosen by Provan as their alteration is listed as a TOYO M608Z 285/70R 19.5" on a Hutchinson Beadlock Wheel. ProVan neglected to list the capacity of this tire on the Certification Label, instead filling "X" in this spot (VIOLATION). TOYO Inflation Chart determines the MAX load capacity of this tire to be 6395# at 125 MAX Inflation (see chart). The Hutchinson Wheel has a stamped MAX inflation capacity of 120psi which lowers the load capacity of the tires to 6185# per tire. Either way the sum of the maximum capacity of the tires is either 12,790# or 12,270# safely. The tires are far short of the 14,706# required by the Safety Act. At 22,500 miles and roughly 50% tread wear the rear tire sidewalls developed a split in the bead seam near the rim (see pics). This unsafe tire condition was noticed and immediately pulled out of service. Toyo states this is an overload condition. ProVan refuses to take responsibility for their defective design in violation of the Safety Act. Please Help

6/21/2021

National Traffic and Motor Vehicle Safety Act of 1966 (Safety Act), S571.120 Tire/Rim Selection, S5.1.2, requires the sum of the maximum load ratings of the tires fitted to the axle shall be not less than the gross axle weight rating (GAWR) of the axle system specified on the vehicle's certification label required by 49 CFR part 567. 567.77 requires any alterer of the vehicle to continue conformity with these requirements and assumes legal liability for certification under the Safety Act. The Siberian RV (see pic) is a customized off-road expedition vehicle manufactured by ProVan Industries, West Columbia South Carolina. They utilize a Ford F550 Super Duty 4x4 as the chassis and customize the RV to travel into off-grid extreme environments and road conditions. ProVan alters the standard Ford F550 dual rear wheel to a single rear wheel. The altered Certification Label affixed to the vehicle (see pic) establishes the rear axle GAWR at 14,706 pounds. The Tire/Wheel (Rim) assembly chosen by ProVan as their alteration is listed as a TOYO M608Z 285/70R 19.5" on a Hutchinson Beadlock Wheel. ProVan neglected to list the capacity of this tire on the Certification Label, instead filling "X" in this spot (VIOLATION). TOYO Inflation Chart determines the MAX load capacity of this tire to be 6395# at 125 psi MAX inflation (see chart). The Hutchinson Wheel has a stamped MAX inflation capacity of 120psi which lowers the load capacity of the tires to 6185# per tire. Either way the sum of the maximum capacity of the tires is either 12,790# or 12,270#. The tires are far short of the 14,706# rear axle GAWR required by the Safety Act. At 22,500 miles and roughly 50% tread wear the rear tire sidewalls developed a split in the bead seam near the rim (see pics). This unsafe tire condition was noticed and immediately pulled out of service. TOYO states this is an overload situation. ProVan refuses to take responsibility for their defective design in violation of the Safety Act. PLEASE HELP Consumer stated rear tire blewout on July 29t

6/28/2021

The contact owns a 2017 Ford F-550. The contact stated that after two to three minutes after the engine was idled, a ticking noise was heard in the engine. The noise would dissipate however, a rattling noise was heard next. The contact stated works as an independent mechanic and diagnosed the vehicle and stated that the #3 cylinder had a low oil pressure and that the camshaft and follower needed to be replaced. The dealer was notified of the failure, but the vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 213,720.

8/8/2022

My truck exploded on the expressway on 11-21-24 due to a manufacturer default.

11/22/2024

The contact owns a 2017 Ford F-550. The contact stated while driving at an undisclosed speed, the vehicle stalled, and the engine seized. The check engine warning light was illuminated. The contact attempted to restart the vehicle; however, the vehicle failed to start as intended. Additionally, the contact stated that occasionally, when the vehicle was started, the vehicle would idle roughly. The contact used a diagnostic machine and retrieved a fault code related to the fuel pump module. The vehicle was towed to an independent mechanic, where it was diagnosed with fuel pump module failure. The contact was informed that the fuel pump module needed to be replaced. The vehicle was not repaired. The contact was informed that when the fuel pump module was removed, there were metal shavings inside. The manufacturer was not made aware of the failure. The failure mileage was 123,483.

7/25/2025