2011 Ford F-350 Owner Complaints

TL* THE CONTACT OWNS A 2011 FORD F-350 SD. WHILE DRIVING 60 MPH, THE CONTACT DROVE OVER A BUMP AND THE VEHICLE STARTED TO SHAKE EXCESSIVELY, CAUSING HIM TO LOSE CONTROL OF THE VEHICLE. THE DEALER INFORMED THE CONTACT THAT THE STEERING DAMPNER WAS FAULTY AND NEEDED TO BE REPLACED. THE MANUFACTURER HAD NOT BEEN NOTIFIED AND THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 38,000. . UPDATED 12/07/11 *BF UPDATED 12/12/11

11/21/2011

FRONT WHEELS WENT INTO AN EXTREME WOBBLE AFTER HITTING A BUMP, AND WOULD NOT STOP WOBBLING UNTIL I CAME TO A COMPLETE STOP. *KB

11/30/2011

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH OVER A ROAD BUMP WHEN THE VEHICLE BEGAN TO VIBRATE VIOLENTLY, CAUSING THE VEHICLE TO TRAVEL INTO ANOTHER LANE WITHOUT INTENT. THE FAILURE RECURRED THREE TIMES WHILE DRIVING OVER A ROAD BUMP OR POTHOLE. THE CONTACT PLANNED TO TAKE THE VEHICLE TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 23,400.

9/16/2011

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE STARTED TO JERK VIOLENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HIM TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 23,500.

11/2/2011

VEHICLE PARKED AT APPROXIMATELY 10:50 AM AFTER BEING DRIVEN, WITHIN 15 MINUTES SMOKE WAS NOTICED COMING FROM UNDER THE HOOD. FIRE DEPARTMENT WAS CALLED AND THEN OWN FORCES WERE USED TO TRY TO EXTINGUISH WHAT HAD NOW BECOME A FLAMING FIRE. AS FIRE WAS GOING, ELECTRICAL ITEMS SUCH AS LIGHTS, WINDSHIELD WIPERS, AND DUMP BED STARTED OPERATING ON THEIR OWN. FIRE WAS EXTINGUISHED WITH BOTH WATER AND EXTINGUISHERS BEFORE FIRE DEPARTMENT ARRIVED. COMPLETE ENGINE AND ENGINE COMPARTMENT DESTROYED AS A RESULT OF FIRE. MANUFACTURER WAS NOTIFIED. *TR

7/11/2012

ACCORDING TO FORD THE TRUCK'S FUEL PUMP WENT OUT. THEY SAID IT WAS BACK ORDERED. 1100 TRUCKS AFFECTED. I DON'T BELIEVE FORD IS SUPPLYING THE WHOLE STORY ON THE ISSUE AND THEIR IS A LOT MORE TO IT. FORD IS HIDING SOMETHING AND YOU SHOULD LOOK INTO IT. I FORTUNATELY WAS IN A SAFE PLACE WHEN THE PUMP WENT OUT BUT OTHERS MAY NOT BE. *TR

2/19/2013

ACCORDING TO FORD THE TRUCK'S FUEL PUMP WENT OUT. THEY SAID IT WAS BACK ORDERED. 1100 TRUCKS AFFECTED. I DON'T BELIEVE FORD IS SUPPLYING THE WHOLE STORY ON THE ISSUE AND THEIR IS A LOT MORE TO IT. FORD IS HIDING SOMETHING AND YOU SHOULD LOOK INTO IT. I FORTUNATELY WAS IN A SAFE PLACE WHEN THE PUMP WENT OUT BUT OTHERS MAY NOT BE. *TR

2/19/2013

STOPPED AT BP GAS STATION IN POCAHANTAS, IL FOR DIESEL. PUMP HANDLE AND BUTTON WERE GREEN. APPARENTLY WAS 85 OCTANE GASOLINE. DROVE APPROXIMATELY 7 MILES EAST ON I-70 WHEN UNLEADED FUEL HIT THE FUEL INJECTORS AND LOST POWER WHILE HAULING A 3,300 LB CAMPER AND 21' FIBERGLASS BOAT WITH TANDEM AXLE WHILE IN THE #2 (HIGH-SPEED) LANE ATTEMPTING TO PASS A SLOWER VEHICLE AT APPROXIMATELY 70 MPH. LOST ALL POWER, CHECK ENGINE LIGHT CAME ON AND SIGNALED IMMEDIATELY FOR RIGHT TURN, AND PULLED TO THE SIDE OF THE HIGHWAY. CALLED THREE FORD DEALERSHIPS IN THE LOCAL AREA AND TWO SAID THEY COULDN'T EVEN LOOK AT IT FOR A WEEK. PAID ADDITIONAL TOWING TO HAVE IT TOWED TO SCHMIDT FORD, SALEM, IL AND IT SAT UNTIL MONDAY BEFORE I WAS CALLED AND TOLD IT WOULD COST ME $8,500 ESTIMATE TO REPLACE THE ENTIRE FUEL SYSTEM (INJECTORS, FUEL RAILS, HIGH AND LOW PRESSURE PUMP, TANK, AND FUEL FILTER). SERVICE REP TOLD ME IF I DIDN'T DO THE REPAIRS THEY WOULD HAVE TO NOTIFY FORD OF THE WARRANTY VIOLATION AGAINST FORD'S JOB-AID FOR THIS CONTINUED PROBLEM. I RESEARCHED THE ISSUE ON MULTIPLE FORUMS AND DISCOVERED THERE IS A DE-LAMINATION ISSUE OCCURRING WITH THE FUEL TANKS THAT IS CAUSING HIGH PRESSURE PUMP FAILURES. SINCE I DIDN'T DRIVE IT FOR A PROLONGED PERIOD I INSTRUCTED THE SERVICE TECH TO DRAIN THE ENTIRE SYSTEM INCLUDING THE RETURN LINE, TO WHICH THEY TOLD ME THAT WOULD REQUIRE DROPPING THE TANK, AND I TOLD THEM TO DROP THE TANK, EMPTY IT OF ALL CONTENTS, INSPECT FOR DELAMINATION, CHANGE THE FUEL FILTER, AND PUT FRESH DIESEL FUEL INTO IT AND RUN IT AND CALL ME BACK. THEY DID NOT CALL ME BACK AND WHEN I CALLED 5 MINUTES BEFORE CLOSE OF BUSINESS ON TUESDAY THEY SAID IT'S FIXED AND RUNNING FINE. I HAD TO ASK HOW MUCH THE BILL WAS AND WAS TOLD IT WAS $640 (APPROX). RETURNED TO THE DEALERSHIP ON THURSDAY (10 JULY 14) AND PICKED UP THE VEHICLE, PAID THE BILL AND RETURNED HOME (896 MILES). *TR

7/16/2014

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE INSRUMENT PANEL COULD NOT BE MANUALLY ILLUMINATED. THE INSTRUMENT PANEL WOULD ONLY ILLUMINATE AT NIGHT WHEN THE SENSOR DETECTED LOW LIGHTING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN STATED TO THE CONTACT THAT THERE WERE NO DEFECTS AND THE VEHICLE WAS MANUFACTURER TO PERFORM AS IT WAS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100.

2/6/2012

MY 2011 F-350 TRUCK'S HEATING SYSTEM SUDDENLY WOULD NOT SWITCH LOCATIONS. IT WAS STUCK ON DASHBOARD HEATING, AND WOULD NOT SWITCH TO THE FLOOR OR TO THE DEFROST. THE TRUCK IS 2 YEARS OLD. AT THE BEGINNING OF WINTER, DRIVING WITHOUT DEFROST IS RATHER HAZARDOUS AS IT IS DIFFICULT TO DEFROST THE WINDSHIELD. I HAD TO PAY TO GET IT FIXED, AND IT COST ME $1862.37. I FEEL THAT ANY VEHICLE'S HEATING SYSTEM OUGHT TO OPERATE WITHOUT ISSUES FOR A DECADE OR MORE, SO IT WAS RATHER FRUSTRATING TO HEAR THAT FORD WOULD NOT COVER IT ON MY 2 YEAR OLD VEHICLE. BESIDES THE COMMON SENSE FRUSTRATION FACTOR, IT COULD BE A SAFETY CONCERN IF IT IS A COMMON OCCURRENCE IN THAT PEOPLE MAY NOT BE ABLE TO DEFROST THE WINDSHIELD, WHICH COULD RESULT IN EXCESSIVE FROST BUILDUP IN NORTHERN CLIMATES, WHICH CAN BLOCK THE DRIVER'S VISION AND RESULT IN A CRASH. *TR

11/19/2013

UPON ACCELERATION TRANSMISSION GOES INTO NEUTRAL BETWEEN 2ND AND 3RD GEAR ALLOWING THE MOTOR TO RACE WHILE THE TRUCK GOES INTO COAST ONLY MODE. THIS CAN PUT YOU AT THE MERCY OF ONCOMING TRAFFIC IF PULLING ON TO THE ROAD. HARD SHIFTS IN THE UPPER GEARS BOTH UP SHIFTING AND DOWN SHIFTING, OFTEN BONE JARRINGLY HARD. THIS CAUSES THE TRUCK TO BREAK TRACTION WITH THE ROAD WHEN WET, SNOW COVERED OR WITH LOOSE GRAVEL PRESENT. MY LAST EXPERIENCE WITH THIS NEARLY CAUSED ME TO JACK KNIFE A TRAILER ON A STEEP SNOW COVERED DOWNGRADE. THIS IS NOT AN UNCOMMON PROBLEM THERE SEVERAL POST ABOUT IT AT HTTP://WWW.THEDIESELSTOP.COM/FORUMS/F149/, HTTP://WWW.POWERSTROKE.ORG/FORUM/6-7-TRANNY-PROBLEMS/ AND OTHERS, PROBABLY JUST THE TIP OF THE ICEBERG. DEALER ORIGINALLY DEALER SAID IT WAS NOT A PROBLEM NOW THEY SAY MY WARRANTY IS UP GIVE US $199.99 AND WE WILL DO UP TO TWO HOURS OF TESTING. THERE IS A TSB ON THIS BUT IT DOESN'T APPEAR TO WORK FOR EVERYONE. IF THIS WERE A RECALL FORD WOULD HAVE TO ADDRESS THE SAFETY OF ALL INVOLVED. *TR

1/12/2012

MY WIFE AND I WENT TO PICK UP THE 5TH WHEEL CAMPER FROM THE STORAGE AREA. I BACKED UP TO THE CAMPER, PUT THE TRUCK IN PARK AND DID A FEW THINGS BEFORE MY WIFE GOT OUT. AS SHE WAS GETTING OUT I MASHED THE BRAKE PEDAL FAIRLY HARD AND PLACED THE TRANSMISSION IN REVERSE. I DIDN'T WANT THE TRUCK MOVING WITH THE PASSENGER FRONT DOOR OPEN AND WHACKING MY WOMAN. AS THE WIFE WAS GETTING READY TO SHUT THE DOOR THE ENGINE RPM WENT SKY HIGH ON ITS OWN. MY WIFE LOOKED AT ME AS IF TO SAY WHAT THE HECK ARE YOU DOING! I GAVE HER A BLANK/SCARED LOOK AS IT WAS NOTHING I DID TO MAKE THIS HAPPEN. I GLANCED AT THE TACH AND I WAS UP OVER 2500 RPM, IN REVERSE, BUT THE TRUCK WASN'T TRYING TO GO ANYWHERE. IT WAS AS IF IT HAD DISENGAGED FROM REVERSE AND WAS RUNNING WILD. I PUT THE TRANSMISSION BACK INTO PARK AND LET GO OF THE BRAKE. THE ENGINE CONTINUED AT HIGH RPM FOR ANOTHER FEW SECONDS (SEEMED LIKE FOREVER) AND THEN WENT BACK TO IDLE. I SHUT THE ENGINE OFF, SAT FOR A FEW MOMENTS TO COLLECT MY SENSES AND THEN RE-STARTED THE ENGINE. RAN THROUGH ALL OF THE GEARS AND ALL WAS WORKING FINE. I THEN CONTINUED THE EFFORT TO CONNECT MY CAMPER TO THE TRUCK AND ALL WENT WELL. FACTS: 1. I AM 100% ABSOLUTELY CERTAIN MY FOOT WAS NOT ON THE ACCELERATOR PEDAL AND THE BRAKE AT THE SAME TIME. I NEVER DO THIS AND HAVE NEVER DONE THIS BY ACCIDENT. 2. I HAVE A WITNESS AND SHE WAS SCARED TO DEATH! 3. TSBS WERE CURRENT AT THE TIME OF THE INCIDENT. 4. THIS PROBLEM HAS NEVER HAPPENED IN THE PAST. 5. MY TRUCK STILL HAS THE INFAMOUS SHIFTING ISSUES (TIP-IN, 2-3 SNAP-SHIFTS AMONGST OTHER GEAR SHIFTING ISSUES) EVEN AFTER THE 2011-7-?? TSB. 6. I CANNOT REPLICATE THIS SITUATION. IF THESE TRUCKS HAD BLACK BOX RECORDERS ON THEM, WHEN ISSUES LIKE THIS OCCUR WE COULD SHUT OFF THE TRUCK, PULL THE BLACK BOX AND TAKE IT TO THE DEALER FOR DIAGNOSIS. *TR

3/14/2012

OUR TRUCK LOST ALL POWER AND QUIT RUNNING WHILE WE WERE TRAVELING ON US50 AT APPROX. 55 MPH WE WERE TOWING OUR 37FT FIFTH WHEEL AT THE TIME. IT WAS 100+ DEGREES AND WE HAD TO WAIT FOR OVER 3 HOUR FOR ROAD ASSISTANCE TO ARRIVE. OUR TRUCK IS A 2011 WITH ONLY 42,215 MILES ON IT. FORD DOESN'T KNOW EXACTLY WHAT CAUSED THIS TO HAPPEN, BUT NEEDED TO REPLACE "DPF" PRESSURE SENSOR & FILTER AND ALL EGT SENSORS. THIS WAS VERY DANGEROUS FOR US. OUR TRUCK GAVE NO WARNING AND OUR TRUCK HAS BEEN MAINTAINED FOR ALL ROUTINE SERVICES AND RECALLS, NO ASSISTANCE OFFER FROM FACTORY. WE PURCHASED THIS TRUCK BECAUSE FORD STATED THAT THIS DIESEL ENGINE WAS RELIABLE AND DEPENDABLE. I QUESTION HOW SOMETHING LIKE THIS COULD HAPPEN WITH ABSOLUTELY NO WARNING. THANK GOODNESS WE ARE ALL SAFE. MY HUSBAND, ME AND OUR DOG. TRUCK HAS BEEN REPAIRED $$$ BIG DOLLARS TO REPAIR. FORD NEEDS TO MAKE A RECALL ON THIS ITEM, STEP UP THIS IS A SAFETY ISSUE.

9/5/2017

DRIVING ABOUT 60 MPH ON NEW HIGHWAY, STEERING WHEEL STARTED ROCKING VIOLENTLY JUST ABOUT LOST CONTROL, STEERING WHEEL WHIPPED SO HARD THE SPOKE ON THE STEERING WHEEL HIT AND HURT MY THUMB. TOOK TRUCK TO DEALER WHO FOUND EVERYTHING WITHIN FORD ACCEPTABLE SPECIFICATIONS. DEALER SAID WEAR WAS FOUND RECOMMENDED REPLACING ALL MOVING PARTS IN FRONT SUSPENSION PLUS NEW SHOCKS AND TIRES. $4000.00

8/13/2019

I HAVE A 2011 FORD SD F-350 SRW WITH 26505 MILES. ON SEVERAL OCCASIONS, I HAVE EXPERIENCE VIOLENT FRONT END SHIMMY AFTER HITTING A BUMP IN THE ROAD OR AN EXPANSION JOINT ON A BRIDGE OR ON THE FREEWAY. THE VEHICLE REQUIRES SUDDEN BRAKING TO BRING THE VEHICLE BACK IN CONTROL. THE FRONT END SHAKES VIOLENTLY TO THE POINT OF TAKING THE STEERING OUT OF YOUR HANDS. THIS IS VERY DANGEROUS. THE LAST TIME IT OCCURRED I WAS ON A BRIDGE. THE VIOLENT MOVEMENT OF THE FRONT END MOVED ME INTO THE ADJACENT LANE, LUCKILY, THERE WAS NO VEHICLE IN THE LANE. I COULD HAVE CAUSED AN ACCIDENT DUE TO THIS PROBLEM. *TR

7/11/2012

THE REAR DRIVER SIDE DUALLY WHEEL CAME LOOSE CAUSING THE DRIVER TO LOOSE CONTROL OF THE VEHICLE. THIS IS THE SECOND INCIDENT IN SIX WEEKS WITH IDENTICAL FORD MODEL TRUCKS THAT WE OWN AND USE EVERYDAY. THE FIRST INCIDENT TWO WEEKS PRIOR THE WHEEL FELL COMPLETELY OFF THE TRUCK CAUSING THE TRUCK TO VEER OUT OF CONTROL ACROSS A FOUR LANE HIGHWAY. THIS MODEL FORD TRUCK IS VERY DANGEROUS!!!! *TR

3/9/2015

TL*THE CONTACT RENTED A 2011 FORD F350. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH WHEN SHIFTING INTO DRIVE, THERE WAS A SUDDEN ACCELERATION. THE VEHICLE FAILED TO SLOW DOWN. THE BRAKE WAS APPLIED WITH EXCESSIVE PRESSURE AND THE TIRES BEGAN TO SPIN UNCONTROLLABLY. THE BRAKE PEDAL WAS ENGAGED FIRMLY NUMEROUS TIMES. THE CONTACT SHIFTED THE GEAR INTO PARK AND TURNED THE ENGINE OFF IN ORDER TO STOP THE VEHICLE. WHEN THE RENTAL VEHICLE WAS RETURNED TO THE FACILITY, THE CONTACT INFORMED THEM OF THE UNINTENDED ACCELERATION FAILURE. THE FAILURE MILEAGE WAS LESS THAN 600. THE VIN WAS UNAVAILABLE.

4/19/2011

HAVING OWNED THE TRUCK LESS THAN A MONTH AND DRIVING IN CITY TRAFFIC, THE VEHICLE LOST POWER AND WENT TO IDLE. THIS HAPPENS REPEATEDLY. SEEMS TO OCCUR PRIMARILY IN CITY DRIVING - NOT HIGHWAY DRIVING. HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES WITH NO SOLUTION. THEY CAN FIND NO CODES. THIS IS DANGEROUS AS I COULD BE MAKING A LEFT TURN IN HEAVY TRAFFIC WHEN IT DROPS TO IDLE AND COULD BE INVOLVED IN A SERIOUS ACCIDENT. WE HAVE NOW OWNED THIS TRUCK FOR A YEAR AND IT ONLY HAS 6,800 MILES ON IT DUE TO THE DANGER OF DRIVING IN TRAFFIC. MOST OF THESE MILES HAVE BEEN FROM REPEATED TRIPS TO THE DEALERSHIP TO NO AVAIL. *TR

1/23/2012

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE VEHICLE WAS PARKED WHEN HE NOTICED THAT THE FUEL TANK WAS LEAKING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT AN OBJECT FROM THE ROAD PIERCED THE LOWER FUEL PUMP COVER. THE VEHICLE WAS REPAIRED. THE CONTACT EXPRESSED CONCERNS OVER THE FUEL PUMP BEING POSITIONED OUT IN THE OPEN. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 17,500. UPDATED 11/18/11*LJ THE DEALER INFORMED THE CONSUMER THE DAMAGE TO THE LOWER FUEL PUMP COVER WAS CAUSED BY SOMETHING FLYING OFF THE ROAD AND HITTING IT. THE COVER WAS DAMAGED ON THE DRIVER'S SIDE, SO FUEL WAS LEAKING ALL OVER THE FRAME AND RUNNING BOARDS. UPDATED 02/27/12

10/12/2011

THE ENGINE LIGHT CAME ON TODAY IN MY 2011 F350 DIESEL . DEALER SAYS DEF PUMP ERROR CODE. DEALER SAYS NO PUMPS AVAILABLE UNTIL 03/15/2014. I THINK FORD SHOULD ISSUE A SERVICE BULLETIN. DEALER SAYS NO WARRANTY. DEALER STATES TRUCK WILL SHUT DOWN AT ANY TIME. THIS SHOULD BECOME A RECALL ISSUE WITH THE NHTSA. OWNERS OF THESE TRUCKS TOW TRAILERS FREQUENTLY WITH LENGTHS IN EXCESS OF 36'. HAVING A TOW VEHICLE SHUT DOWN IN TRAFFIC AT HIGHWAY SPEEDS IS EMINENTLY DANGEROUS AND WILL CAUSE FATALITIES REFER TO NHTSA CAMPAIGN NUMBER: 13V535000 ON SIMILAR VEHICLES. *TR

2/12/2014

TL* THE CONTACT OWNS A 2011 FORD F350 EQUIPPED WITH CONTINENTAL CONTI TRAC RADIAL TR TIRES (NA), TIRE SIZE 275/70/18. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR DRIVER SIDE TIRE EXPLODED. THE CONTACT REPLACED THE DEFECTIVE TIRE WITH A SPARE. THE TIRE WAS NOT REPLACED. THE CONTACT REFERENCED THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 11T002000 (TIRES: TREAD/BELT) YET THE DOT NUMBER OF THE TIRES (A31546U03510) WAS NOT INCLUDED IN THE RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 8,500.

3/28/2011

BOUGHT NEW FORD F350 IN JUNE 2011, IN SEPTEMBER 2011 TIRES STARTING TO DELAMINATE, SPECIFICALLY LOOSING CHUNKS ON TIRE TREAD ON ALL FOUR TIRES. FORD DEALERSHIP REPLACED TIRE WITH SAME TIRES. SIX. MONTHS LATER THE SAME ABOVE PROBLEM OCCURRED. THIS TIME FORD DEALERSHIP DID NOT REPLACE TIRES AND IS WAITING FOR TIRE MANUFACTURE TO REPLACE TIRES.TIRE IDENTIFICATION MICHELIN 275/65R20 DOT B70T 003X 1011 *JS

4/18/2012

TL* THE CONTACT OWNS A 2011 FORD F350. THE CONTACT NOTICED THAT THERE WAS NO SHIELD IN FRONT OF THE RUNNING BOARD CAUSING DIRT, DEBRIS AND SNOW TO BE THROWN ONTO THE RUNNING BOARD. THE CONTACT STATED THAT HE COULD POSSIBLY FALL AND INJURE HIMSELF ON THE WET RUNNING BOARD. THE MANUFACTURER WAS NOTIFIED WHO INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS AND WOULD PROVIDE NO FURTHER ASSISTANCE. THE CONTACT DID NOT INFORM THE DEALER OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT MILEAGE WAS APPROXIMATELY 9,000 AND THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

1/10/2011

THE TRUCK HAS 8 CAB BODY MOUNT BUSHINGS THAT HAD DETERIORATED AWAY THAT LEFT THE CAB MOVING AND BOUNCING UP AND DOWN ON THE FRAME. THIS HAPPENED WHILE DRIVING DOWN THE ROAD WHILE IN MOTION ON THE HIGHWAY AND IN THE CITY. THE TRUCK HAS LESS THAN 80000 MILES.

1/10/2020

THE VEHICLE WILL SUDDENLY AND RANDOMLY LOSE POWER. IT MAY LAST A FEW SECONDS TO SEVERAL MILES. EVENTUALLY THE POWER COMES BACK AND THE VEHICLE CONTINUES MOVING. THIS HAS HAPPENED AT 55 MILES PER HOUR WHILE HAULING A FULL TRAILER. IT HAS ALSO HAPPENED IN HIGH TRAFFIC AREAS WHICH PRESENTS A DANGER TO THE VEHICLES FOLLOWING ME. I HAVE HAD THE VEHICLE IN TO A FORD SERVICE DEPARTMENT SEVERAL TIMES AND THEY CAN'T DETERMINE THE PROBLEM. THE LOSS OF POWER HAPPENS SEVERAL TIMES EVERY WEEK. AT THIS TIME FORD IS REFUSING TO ADDRESS THE PROBLEM. *TR

12/22/2011

HAVING OWNED THE TRUCK LESS THAN A MONTH AND DRIVING IN CITY TRAFFIC, THE VEHICLE LOST POWER AND WENT TO IDLE. THIS HAPPENS REPEATEDLY. SEEMS TO OCCUR PRIMARILY IN CITY DRIVING - NOT HIGHWAY DRIVING. HAVE BEEN TO THE DEALERSHIP SEVERAL TIMES WITH NO SOLUTION. THEY CAN FIND NO CODES. THIS IS DANGEROUS AS I COULD BE MAKING A LEFT TURN IN HEAVY TRAFFIC WHEN IT DROPS TO IDLE AND COULD BE INVOLVED IN A SERIOUS ACCIDENT. WE HAVE NOW OWNED THIS TRUCK FOR A YEAR AND IT ONLY HAS 6,800 MILES ON IT DUE TO THE DANGER OF DRIVING IN TRAFFIC. MOST OF THESE MILES HAVE BEEN FROM REPEATED TRIPS TO THE DEALERSHIP TO NO AVAIL. *TR

1/23/2012

BROUGHT MY 2011 FORD F350 DIESEL TRUCK INTO CERTIFIED FORD DEALER TO HAVE OIL CHANGE CAME BACK WITH A TICKING NOISE, BROUGHT THE TRUCK BACK TO DEALER AND THEY STATED THAT THIS NOISE HAPPENS TO THE 6.7 DIESEL ENGINES AFTER A OIL CHANGE.. I HAVE BOUGHT MY TRUCK TO MANY OTHER PLACES AND HAVE HAD THE OIL CHANGED AND I HAVE NEVER HAD THIS HAPPEN.. I AM EXPECTED TO HAVE THIS NOISE FOR THE REST OF MY OWNERSHIP OF THIS TRUCK, IF FORD KNOWS OF THIS PROBLEM THEY NEED TO FIND AWAY TO FIX IT!! *TR

5/13/2013

THIS IS THE 3RD. TIME THAT A EGT SENSOR HAS FAILED ON MY FORD F-350 DIESEL TRUCK. THIS FIRST TIME WAS IN CALIFORNIA IN THE DESERT TRAVELING AT 70 MILES PER HOUR. THE TRUCK SHUT DOWN FOR NO REASON THAT I COULD SEE. I HAD A HORSE TRAILER WITH 5 HORSES ON BOARD AND THE TEMPERATURE OUTSIDE WAS 109 DEGREES IN THE DESERT. THE TRUCK WAS STILL UNDER WARRANTY AND FORD TOOK 4 HOURS TO COME AND RESCUE US. THE TRUCK AND TRAILER WAS TOWED TO THE DEALERSHIP WHERE THEY DISCOVERED EGT #10 HAD FAILED AND SHUT THE TRUCK DOWN TO PROTECT THE ENGINE. THE EGT SENSOR WAS REPLACED. THE SECOND TIME I HAD JUST LEFT THE DEALERSHIP AND THE TRUCK TURNED ITSELF OFF AGAIN 130 MILES AWAY FROM THE DEALERSHIP. FORD WAS CALLED AGAIN AND I WAS TOWED BACK TO THE SAME DEALERSHIP. THEY DISCOVERED THAT EGT SENSOR #11 HAD FAILED AND WAS REPLACED. GEE, ONLY 2 MORE SENSORS TO GO. NOW ON APRIL 10, 2014, EGT SENSOR #13 FAILED AND I ONLY STOPPED TO GET DIESEL FUEL. I PULLED OUT OF THE GAS STATION AND THE ENGINE JUST DIED IN DRIVE GEAR POSITION. THIS TIME THE DEALERSHIP CHARGED ME FOR THE SERVICE AND PART AND FAILED TO NOTIFY ME OF A RECALL ON THIS MATTER AND PART. WHEN PULLING MY HORSE TRAILER WITH PRIZED AND VALUED HORSES ON BOARD, I WOULD HATE TO CAUSE AND ACCIDENT OR HAVE AN 18 WHEELER REAR-END ME WHILE STOPPED IN THE LANE OF A MAJOR INTERSTATE HIGHWAY. I FIND IT SHAMEFUL THAT MY OWN FORD DEALERSHIP, OR FOR THAT MATTER FORD MOTOR COMPANY CAN TAKE MY $65,000 FOR A NEW PURCHASE TRUCK, BUT THEY CAN'T INFORM ME WHEN MY FAMILY, CHILDREN, PASSENGERS OR HORSES LIVES ARE IN DANGER!!! I AM ALSO GOING TO CONFRONT THE DEALERSHIP THAT CHARGED ME ON APRIL 10, 2014 FOR A RECALL THAT THEY SAY DOESN'T EXIST ACCORDING TO THE FORD MOTOR COMPANY COMPUTER SYSTEM AND DATABASE. *JS

4/11/2014

THE 2011 FORD F350 SUPER DUTY (GAS, NOT DIESEL) HAS AN ISSUE THAT OCCURS DURING FUELING. THE VENTING THAT OCCURS DURING FUELING THAT ALLOWS FUEL TO FLOW FREELY INTO THE FUEL TANK IS NOT ADEQUATE. WITH THE 2011 F350, THE FUEL BUILDS IN THE PIPE LEADING FROM THE FUEL NOZZLE PORT TO THE TANK AND THEN CAUSES THE FUEL NOZZEL TO SHUT OFF PREMATURELY. ADDITIONALLY, THERE IS OFTEN AN EXCESSIVE AMOUNT OF FUEL THAT IS SPRAYED OUT OF THE FUEL NOZZLE PORT. *TR

5/28/2013

I NOTICED THAT MY TRUCK WOULD SHIFT HARD WHEN I STARTED IT IN THE MORNING AT AROUND 24000 MILES. TOOK THE TRUCK TO FORD UNDER WARRANTY AND THEY TOLD ME THAT THEY COULD NOT DO ANYTHING THAT IT WAS THE NEW SIX SPEED. NOW I HAVE BEEN SMELLING FUEL SO I TOOK IT TO FORD AND THEY TOLD ME THAT IT WAS MORE THAN LIKELY A VARMINT CHEWED THE LINE AND THAT I WAS OVER MONTHS ON MY 2011 MODEL TRUCK BUT NOT MILES, COULD NOT HELP ME EVEN THOUGH IT IS A FIRE HAZARD. I DECIDED TO SEE WHAT I COULD FIND AND FOUND THAT IT WAS LEAKING AROUND THE FUEL SENDING UNIT FROM A POSSIBLE FUEL LINE SEAL, STILL HAVE NOT FIXED BECAUSE YOU HAVE TO BUY ALL NEW LINES AND REPLACE AT A LARGE COST. TOLD FORD THINKING I WOULD RECEIVE SOME HELP SINCE IT IS LESS THAN 36000 MILES AND THEIR MECHANIC SAID THAT IS THE SHIFT PROBLEM IN THE MORNING WHICH WAS UNDER WARRANTY WHEN REPORTED AND STILL GOT SHOT DOWN. MY BABY TO FIX AT MY COST. I HAVE OWNED NOTHING BUT FORDS MY ENTIRE LIFE AND NOW CONSIDERING GMC. *TR

8/17/2014

WHEN DRIVING ON A HIGHWAY AND HITTING A POT HOLE, THE FRONT END OF THE TRUCK SHAKES VIOLENTLY UNTIL THE SPEED OF THE TRUCK IS REDUCED TO ALMOST A STOP. THIS IS OBVIOUSLY DANGEROUS BECAUSE, NOT ONLY DO I LOOSE CONTROL TEMPORARILY, BUT THE CARS BEHIND ME CAN HIT ME. MANY PEOPLE ON LINE HAVE EXPRESSED THE SAME PROBLEM. *TR

4/26/2014

DRIVING ON HIGHWAY AT 70 MPH, HIT BUMP IN THE ROAD AND THE WHOLE FRONT END STARTS WOBBLING SO BAD AND HAD TO SLOW WAY DOWN TO GET IT TO STOP. WAS ALMOST REAR ENDED BY VEHICLE BEHIND ME AND CAR PULLED BESIDE ME AND WAS POINTING AT FRONT OF TRUCK, SO I THOUGHT I HAD A FLAT. PULLED OFF ROAD AND NO FLAT, SCARED ME SO WAITED A FEW MINUTES AND PROCEEDED ON. THIS HAS HAPPENED ON A COUPLE OCCASIONS, ALWAYS WHEN HIT A BY SPOT IN ROAD, ONCE GOING OVER SMOOTH RAILROAD TRACKS. ALSO WILL BE DRIVING AND FOOT ON GAS PEDAL AND ALL OF SUDDEN HAVE NO POWER. TRUCK WILL LOOSE ALL POWER OUT OF NOWHERE WHILE DRIVING AND OTHER TIMES WILL DRIVE JUST FINE. HAVE HAD TROUBLE IN THE ELECTRICAL SYSTEM WITH IT STARTING, HAVE REPLACED BATTERIES TWICE AND PERIODICALLY WILL NOT TURN OVER, IT'S LIKE THE BATTERIES ARE COMPLETELY DEAD WHEN THEY ARE NOT.

7/12/2020

PAEKING BRAKE BACKING PLATES COMPLETELY RUSTED THROUGH WHEN REPLACONG BRAKE ROTORS. FORUMS SAY THIS IS A COMMON PROBLEM. FORD SHOULD POWDER COAT THE PARTS.IF THIS PRONE TO RUST. MAY CAUSE WHEEL.LOCK AT HIGH SPEED.

1/20/2020

This truck has never stopped well. Seems like the ABS coasts to a stop no matter how hard I stand on the brakes.

11/24/2023

TL* THE CONTACT OWNS A 2011 FORD F350. WHILE DRIVING APPROXIMATELY 10 MPH, AN UNUSUAL NOISE EMITTED FROM THE VEHICLE WITH THE SUDDEN LOSS OF POWER STEERING. THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL AND WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. HE THEN INSPECTED UNDER THE HOOD AND DISCOVERED THAT THE STEERING FLUID RESERVOIR WAS EMPTY. THE CONTACT RESUMED DRIVING. THE BRAKES WERE APPLIED WITH FORCE REPEATEDLY BEFORE THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 1,039. UPDATED 8/30/11 *CN THE CONSUMER WAS INFORMED THE FLUID LINES WERE MISALIGNED WHICH CAUSED THE SERPENTINE BELT TO RUB ON THE FLUID LINES WHICH WORE THE LINES OUT.

7/6/2011

TL* THE CONTACT OWNS A 2011 FORD F350. WHILE DRIVING APPROXIMATELY 10 MPH, AN UNUSUAL NOISE EMITTED FROM THE VEHICLE WITH THE SUDDEN LOSS OF POWER STEERING. THE CONTACT EXPERIENCED DIFFICULTY TURNING THE STEERING WHEEL AND WAS ABLE TO MANEUVER TO THE SIDE OF THE ROAD. HE THEN INSPECTED UNDER THE HOOD AND DISCOVERED THAT THE STEERING FLUID RESERVOIR WAS EMPTY. THE CONTACT RESUMED DRIVING. THE BRAKES WERE APPLIED WITH FORCE REPEATEDLY BEFORE THE VEHICLE CAME TO A STOP. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE FAILURE MILEAGE WAS 1,039. UPDATED 8/30/11 *CN THE CONSUMER WAS INFORMED THE FLUID LINES WERE MISALIGNED WHICH CAUSED THE SERPENTINE BELT TO RUB ON THE FLUID LINES WHICH WORE THE LINES OUT.

7/6/2011

TL* THE CONTACT OWNS A 2011 FORD F-350. WHEN ATTEMPTING TO SHIFT BETWEEN GEARS THE VEHICLE WOULD HESITATE. THE VEHICLE WOULD ALSO DOWN SHIFT INTO NEUTRAL GEAR WHILE THE RPMS INCREASED BUT THE ACCELERATOR PEDAL DID NOT RESPOND. THE FAILURE OCCURRED INTERMITTENTLY SINCE THE VEHICLE WAS PURCHASED IN AUGUST 2010. THE DEALER MADE TWO ATTEMPTS TO DUPLICATE THE FAILURE. THE PERFORMANCE WAS MONITORED BY THE DVR SYSTEM; HOWEVER, THE SYSTEM COULD NOT DETECT ANY CODES. THE MANUFACTURER WAS AWARE OF THE FAILURE; HOWEVER, THEY DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGE WAS 31,000. THE APPROXIMATE FAILURE MILEAGE WAS 1,500.

8/23/2011

MY WIFE AND I WENT TO PICK UP THE 5TH WHEEL CAMPER FROM THE STORAGE AREA. I BACKED UP TO THE CAMPER, PUT THE TRUCK IN PARK AND DID A FEW THINGS BEFORE MY WIFE GOT OUT. AS SHE WAS GETTING OUT I MASHED THE BRAKE PEDAL FAIRLY HARD AND PLACED THE TRANSMISSION IN REVERSE. I DIDN'T WANT THE TRUCK MOVING WITH THE PASSENGER FRONT DOOR OPEN AND WHACKING MY WOMAN. AS THE WIFE WAS GETTING READY TO SHUT THE DOOR THE ENGINE RPM WENT SKY HIGH ON ITS OWN. MY WIFE LOOKED AT ME AS IF TO SAY WHAT THE HECK ARE YOU DOING! I GAVE HER A BLANK/SCARED LOOK AS IT WAS NOTHING I DID TO MAKE THIS HAPPEN. I GLANCED AT THE TACH AND I WAS UP OVER 2500 RPM, IN REVERSE, BUT THE TRUCK WASN'T TRYING TO GO ANYWHERE. IT WAS AS IF IT HAD DISENGAGED FROM REVERSE AND WAS RUNNING WILD. I PUT THE TRANSMISSION BACK INTO PARK AND LET GO OF THE BRAKE. THE ENGINE CONTINUED AT HIGH RPM FOR ANOTHER FEW SECONDS (SEEMED LIKE FOREVER) AND THEN WENT BACK TO IDLE. I SHUT THE ENGINE OFF, SAT FOR A FEW MOMENTS TO COLLECT MY SENSES AND THEN RE-STARTED THE ENGINE. RAN THROUGH ALL OF THE GEARS AND ALL WAS WORKING FINE. I THEN CONTINUED THE EFFORT TO CONNECT MY CAMPER TO THE TRUCK AND ALL WENT WELL. FACTS: 1. I AM 100% ABSOLUTELY CERTAIN MY FOOT WAS NOT ON THE ACCELERATOR PEDAL AND THE BRAKE AT THE SAME TIME. I NEVER DO THIS AND HAVE NEVER DONE THIS BY ACCIDENT. 2. I HAVE A WITNESS AND SHE WAS SCARED TO DEATH! 3. TSBS WERE CURRENT AT THE TIME OF THE INCIDENT. 4. THIS PROBLEM HAS NEVER HAPPENED IN THE PAST. 5. MY TRUCK STILL HAS THE INFAMOUS SHIFTING ISSUES (TIP-IN, 2-3 SNAP-SHIFTS AMONGST OTHER GEAR SHIFTING ISSUES) EVEN AFTER THE 2011-7-?? TSB. 6. I CANNOT REPLICATE THIS SITUATION. IF THESE TRUCKS HAD BLACK BOX RECORDERS ON THEM, WHEN ISSUES LIKE THIS OCCUR WE COULD SHUT OFF THE TRUCK, PULL THE BLACK BOX AND TAKE IT TO THE DEALER FOR DIAGNOSIS. *TR

3/14/2012

TL* THE CONTACT OWNS A 2011 FORD F350 WITH CONTINENTAL CONTITRAC TIRES, LINE SIZE LP275/65R18. THE CONTACT STATED THAT WHILE DRIVING 65 MPH THE FRONT PASSENGER TIRE BLEW OUT AFTER TIRED TREAD SEPARATED CAUSING THE VEHICLE TO CRASH INTO A TREE. NO INJURIES WERE REPORTED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000. ...UPDATED 10/17/12 *BF THE CONSUMER STATED TEN MILES BEFORE THE FRONT PASSENGER TIRE BLEW OUT , THE FRONT DRIVER'S SIDE TIRE TREAD SEPARATED AND WAS REPLACED WITH A SPARE TIRE. THE PICK UP (2011) AND THE FIFTH WHEEL TRAILER (2012) THAT IT WAS TOWING WERE BOTH TOTALED. THE DRIVER HAD MINOR NECK INJURY. BOTH THE DRIVER AND PASSENGER HAD MINOR CUTS FROM THE PASSENGER WINDOW WHICH BROKE. UPDATED 10/17/2012 *JS

8/27/2012

MY 2011 F-350 TRUCK'S HEATING SYSTEM SUDDENLY WOULD NOT SWITCH LOCATIONS. IT WAS STUCK ON DASHBOARD HEATING, AND WOULD NOT SWITCH TO THE FLOOR OR TO THE DEFROST. THE TRUCK IS 2 YEARS OLD. AT THE BEGINNING OF WINTER, DRIVING WITHOUT DEFROST IS RATHER HAZARDOUS AS IT IS DIFFICULT TO DEFROST THE WINDSHIELD. I HAD TO PAY TO GET IT FIXED, AND IT COST ME $1862.37. I FEEL THAT ANY VEHICLE'S HEATING SYSTEM OUGHT TO OPERATE WITHOUT ISSUES FOR A DECADE OR MORE, SO IT WAS RATHER FRUSTRATING TO HEAR THAT FORD WOULD NOT COVER IT ON MY 2 YEAR OLD VEHICLE. BESIDES THE COMMON SENSE FRUSTRATION FACTOR, IT COULD BE A SAFETY CONCERN IF IT IS A COMMON OCCURRENCE IN THAT PEOPLE MAY NOT BE ABLE TO DEFROST THE WINDSHIELD, WHICH COULD RESULT IN EXCESSIVE FROST BUILDUP IN NORTHERN CLIMATES, WHICH CAN BLOCK THE DRIVER'S VISION AND RESULT IN A CRASH. *TR

11/19/2013

THIS IS THE 3RD. TIME THAT A EGT SENSOR HAS FAILED ON MY FORD F-350 DIESEL TRUCK. THIS FIRST TIME WAS IN CALIFORNIA IN THE DESERT TRAVELING AT 70 MILES PER HOUR. THE TRUCK SHUT DOWN FOR NO REASON THAT I COULD SEE. I HAD A HORSE TRAILER WITH 5 HORSES ON BOARD AND THE TEMPERATURE OUTSIDE WAS 109 DEGREES IN THE DESERT. THE TRUCK WAS STILL UNDER WARRANTY AND FORD TOOK 4 HOURS TO COME AND RESCUE US. THE TRUCK AND TRAILER WAS TOWED TO THE DEALERSHIP WHERE THEY DISCOVERED EGT #10 HAD FAILED AND SHUT THE TRUCK DOWN TO PROTECT THE ENGINE. THE EGT SENSOR WAS REPLACED. THE SECOND TIME I HAD JUST LEFT THE DEALERSHIP AND THE TRUCK TURNED ITSELF OFF AGAIN 130 MILES AWAY FROM THE DEALERSHIP. FORD WAS CALLED AGAIN AND I WAS TOWED BACK TO THE SAME DEALERSHIP. THEY DISCOVERED THAT EGT SENSOR #11 HAD FAILED AND WAS REPLACED. GEE, ONLY 2 MORE SENSORS TO GO. NOW ON APRIL 10, 2014, EGT SENSOR #13 FAILED AND I ONLY STOPPED TO GET DIESEL FUEL. I PULLED OUT OF THE GAS STATION AND THE ENGINE JUST DIED IN DRIVE GEAR POSITION. THIS TIME THE DEALERSHIP CHARGED ME FOR THE SERVICE AND PART AND FAILED TO NOTIFY ME OF A RECALL ON THIS MATTER AND PART. WHEN PULLING MY HORSE TRAILER WITH PRIZED AND VALUED HORSES ON BOARD, I WOULD HATE TO CAUSE AND ACCIDENT OR HAVE AN 18 WHEELER REAR-END ME WHILE STOPPED IN THE LANE OF A MAJOR INTERSTATE HIGHWAY. I FIND IT SHAMEFUL THAT MY OWN FORD DEALERSHIP, OR FOR THAT MATTER FORD MOTOR COMPANY CAN TAKE MY $65,000 FOR A NEW PURCHASE TRUCK, BUT THEY CAN'T INFORM ME WHEN MY FAMILY, CHILDREN, PASSENGERS OR HORSES LIVES ARE IN DANGER!!! I AM ALSO GOING TO CONFRONT THE DEALERSHIP THAT CHARGED ME ON APRIL 10, 2014 FOR A RECALL THAT THEY SAY DOESN'T EXIST ACCORDING TO THE FORD MOTOR COMPANY COMPUTER SYSTEM AND DATABASE. *JS

4/11/2014

POWER FOLDING SIDE REAR VIEW MIRRORS WILL NOT HOLD THEIR POSITION SETTING CAUSING LACK OF ABILITY TO MONITOR TRAFFIC ON BOTH SIDES OF THE VEHICLE WHEN VEHICLE IS IN MOTION.

2/27/2016

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT NOTICED THAT THE REAR OF THE OEM TRAILER HITCH HAD PREMATURE CRACKS NEAR THE WELDING. THE CONTACT REPLACED THE OEM TRAILER HITCH WITH A NEW HITCH. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE LABEL THAT INDICATED THE TOWING CAPACITY MAY BE INCORRECT. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

5/16/2016

THE VEHICLE WA IN MOTION, RAN OFF THE SIDE OF THE ROAD , CLIPPED A FEW TREES, LANDED IN A POND. FORCE OF IMPACT HITTING WATER CRACKED WINDSHIELD. PASSENGER SIDE OF TRUCK WAS MAULED.TRUCK WAS TOTALED.... AIR BAGS DID NOT DEPLOY, HAD THERE BEEN A PASSENGER, IN ALL LIKELY HOOD WOULD HAVE BEEN DEAD.

6/27/2018

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT THE INTERIOR LIGHTING FAILED TO OPERATE WHILE HE WAS INSIDE THE VEHICLE OR WHEN THE DOORS WERE OPEN. THE VEHICLE WAS TAKEN TO TYLER FORD (2626 S SW LOOP 323, TYLER, TX 75701, (800) 788-7876) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 11V128000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 105,000.

12/26/2019

TL* THE CONTACT OWNS A 2011 FORD F-350. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE DOORS WERE SHAKING. THE DOORS SPONTANEOUSLY OPENED. THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO FAITH'S FORD NORTH (6896 US-5, WESTMINSTER, VT 05158 (802) 463-3300) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE DOOR LATCHES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. INVALID VIN.

9/3/2020

First issues is the high pressure fuel pump the cp4. They tend to fall apart sending metal through your injectors all the way back to the fuel tank. It is a well known issue and dodge has made the recall on the same pump. Second is the shaking of the steering wheel after hitting a bump in the road you have to slow down below 25 mph to get it to stop it’s know as “ death wobble”. The other issue is the upper oil pan leaks had it repaired under warranty and less than 2 years later it is leaking again. It is also a well known issue with the 6.7 power stroke diesel motor.

1/9/2022

Annual inspection of the Progress Manufacturing Equal-I-Zer (model number 90-02-1200) steel head assembly revealed cracks in the welds holding the two steel plates that support the spring bar sockets and the welds that attach the head component (part with the hitch ball) to the U-shaped bracket that attaches/bolts the head to the shank that is inserted into the receiver. I have pictures of the cracked welds. The assembly has been sent to a certified welding/fabrication shop for repair at my expense. If the welds failed, two scenarios are very likely: 1. The spring bars will separate from the head assembly, releasing two 20+ pound steel rods in an uncontrolled and unconstrained manner onto the pavement. Of the tow vehicle, trailer, or another car are struck by one or both rods, the result could be severe damage and/or injury. 2. If the welds holding the head assembly containing the hitch ball to the U-shaped bracket that is bolted to the shank failed, the entire hitch assembly and trailer would detach from the tow vehicle; the safety chains would provide the only mechanism to keep the trailer from detaching completely from the tow vehicle. Severe damage could occur to the trailer and tow vehicle. If the safety chains fail, the trailer would careen uncontrolled into other drivers on the road. A master welder and certified weld inspector looked at the pictures of the cracked welds and stated that "Lack of weld metal fusion, likely it was there when you bought it." I posted the pictures of my cracked welds on three FaceBook groups focused on RVing with approximately 300,000 members. Several members stated they, too, found cracks in their welds. The manufacturer was sent the pictures. They refused to stand behind their product and told me to buy a replacement head for $275.00. There were no warning lamps, messages or other symptoms of the problem prior to the failure. There may be a systemic welding problem at the PM factory.

3/31/2023

The contact owns a 2011 Ford F-350. The contact stated that while stopped at a traffic light, the accelerator pedal was depressed; however, the vehicle failed to accelerate. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where the mechanic replaced the EGR cooler; however, the failure recurred. The contact linked the failure to Customer Satisfaction Program: 21M04 (Exhaust Gas Recirculation Cooler). The vehicle was taken to a secondary dealer, Heartland Ford (5979 US Hwy 136, Covington, IN 47932) however, the part to do the repair was not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

6/27/2023

Odometer Fraud. The contact called on behalf of his client, who purchased a 2011 Ford F-350. The contact stated that while the client was in the process of selling the vehicle to a dealer, the dealer retrieved the Carfax report and informed the client that the odometer had been rolled back and that the vehicle could not be sold. The vehicle was a private sale. At the time of the purchase, the mileage was 128,530, and a dealer later informed the client that the mileage on the Carfax report was 345,000. The current mileage displayed on the odometer was 147,000. No other agency was contacted.

11/19/2025