2011 Ford Crown Victoria Owner Complaints
Complaint Summary
The 2011 Ford Crown Victoria has 32 reported complaints.
- Top issues involve steering and seats.
Reliability Score
Reliability Score
Based on 32 complaints
Most Frequent Issues
STEERING
12 37.5%
SEATS
4 12.5%
SUSPENSION
4 12.5%
ENGINE
3 9.4%
POWER TRAIN
2 6.2%
Quick Insights
The top category is STEERING, accounting for 37.5% of all complaints.
Owners have reported issues across 12 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2011 Ford Crown Victoria
The 2011 Ford Crown Victoria has 32 owner complaints in this dataset. STEERING is the most common complaint category, representing about 38% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2011 Ford Crown Victoria are STEERING (12), SEATS (4), SUSPENSION (4).
Are these complaints a serious red flag?
Potentially. 21 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2011 Ford Crown Victoria?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 12 of 12 systems
STEERING
12 Reports38% of totalPreviewing the first 2 complaint summaries.
INSPECTION FOUND LOWER BUSHING OF STEERING COLUMN DISLODGED AND SHAFT WORKING OUT OF SPLINE. *TR
9/21/2012
INSPECTION FOUND THE LOWER COLUMN BUSHING DISLODGED FROM TUBE AND SHAFT WORKING OUT OF SPLINE. *TR
9/21/2012
SEATS
4 Reports13% of totalPreviewing the first 2 complaint summaries.
RENTAL 2011 FORD CROWN VICTORIA. CONSUMER WRITES IN REGARDS TO VEHICLE SEATING *TGW THE CONSUMER STATED NONE OF THE SEATS HAD ANY LUMBAR SUPPORT, THERE WAS NO LEG ROOM AND THERE WAS ALSO INADEQUATE HEADREST SUPPORT IN CASE OF AN ACCIDENT. *JB
5/10/2011
I AM A DETECTIVE WITH THE BELLEVILLE POLICE DEPARTMENT, NJ. WE ARE HAVING AN ONGOING PROBLEM WITH THE FORD CROWN VICTORIA 2011 POLICE INTERTCEPTOR WITH MANUAL SEATS. ALL OUR OFFICERS ARE REPORTING LOWER BACK PAIN DUE TO A LOWER BACK BOLSTER BUILT IN AS PART OF THE SEAT. THIS BOLSTER IS NOT ADJUSTABLE. UPON BRINGING THIS PROBLEM TO OUR LOCAL FLEET DEALER, WE WERE ADVISED THAT IT WAS THE DESIGN OF THE SEAT, AND THAT EVEN IF WE WANTED TO REPLACE THESE SEATS WITH THE SIX WAY POWER SEAT FOR THE SAME YEAR WE WERE ADVISED THAT FORD AND OUR INSURANCE CARRIER WOULD NOT ALLOW IT DUE TO SAFETY REASONS. WE HAVE REACHED OUT TO OTHER POLICE DEPARTMENTS IF THEY ARE HAVING THE SAME PROBLEM WITH THESE SEATS, AND I AM CURRENTLY BUILDING A DATABASE OF OTHER DEPARTMENTS. PLEASE CONTACT OUR DEPARTMENT TO BE INCLUDED. THANK YOU. *TR
4/11/2012
SUSPENSION
4 Reports13% of totalPreviewing the first 2 complaint summaries.
INSPECTION FOUND DISLOCATED BUSHING. *TR
10/1/2012
INSPECTION FOUND DISLOCATED BUSHING. *TR
10/1/2012
ENGINE
3 Reports9% of totalPreviewing the first 2 complaint summaries.
CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR
11/25/2013
THE ENGINE JUST EJECTED THE #7 SPARK PLUG WHILE DRIVING STRAIGHT ON CITY, PUBLIC ROADS AND CAUSED THE CAR TO DANGEROUSLY AND SUDDENLY SLOW DOWN. THE CAR JUST BEHIND ME HAD TO MANEUVER TO AVOID ME.
6/2/2018
POWER TRAIN
2 Reports6% of totalPreviewing the first 2 complaint summaries.
CAR STALLS WHEN IN HIGH SPEED PASSING GEAR. TURNS OVER, WILL NOT RESTART. HAPPENED MULTIPLE TIMES. WAS TOLD BY DEALER THIS MODEL HAS A HISTORY OF THIS EVENT. *TR
11/25/2013
Unknown
3/11/2025
SERVICE BRAKES
1 Report3% of totalPreviewing the first 1 complaint summaries.
STEERING THIS CAR WAS A NIGHTMARE ALWAYS PULLING TO THE RIGHT. ALSO BRAKES CONSTANTLY GRABBING AND SCREECHING. ALSO HEADLIGHT AND SUSPENSION PROBLEMS. WAS NOT HAPPY WITH THIS CAR FROM START BUT WAS SLAMMED INTO BY DEALERSHIP AND CHASE... I AM A SENIOR CITIZEN 76 YEARS OLD. PLEASE HELP. *TR
6/27/2013
STRUCTURE
1 Report3% of totalPreviewing the first 1 complaint summaries.
I LIVE IN THE STATE OF FLORIDA, AND IN MAY 2013, I PURCHASED A FORMER WISCONSIN POLICE VEHICLE, 2011 CROWN VICTORIA FROM VAN HORN MOTORS OF MILWAUKEE IN WISCONSIN. APPROXIMATELY ONE MONTH LATER, AFTER DISCOVERING RUST PARTICLES ON MY GARAGE FLOOR, I NOTICED THE ENTIRE UNDERCARRIAGE, INCLUDING BUT NOT LIMITED TO THE INTERMEDIATE STEERING SHAFT, MUFFLERS AND BRAKE LINES ARE COMPLETELY COVERED IN RUST. THIS PROBLEM WAS BROUGHT TO THE ATTENTION OF THE DEALERSHIP VIA EMAILS WITH NUMEROUS PHOTOS ATTACHED. NO REPLY WAS EVER RECEIVED, NOR WAS THIS PROBLEM MADE AWARE TO ME EITHER BY LANDLINE, EMAIL OR ANY OTHER FORM OF COMMUNICATION. IN JULY AND PART OF AUGUST 2013, I TOOK IT UPON MYSELF TO PHYSICALLY WASH, WIRE BRUSH, SAND, PRESSURE WASH, PRIME AND PAINT THE ENTIRE UNDERCARRIAGE. SINCE I HAD TO THIS WHILE LYING UNDERNEATH THE VEHICLE THE WHOLE PROCESS TOOK ME FIVE DAYS TO COMPLETE AND APPROXIMATELY $250.00 IN EQUIPMENT USAGE, PURCHASES AND LABOR. BEFORE AND AFTER PHOTOS ARE AVAILABLE EFFECTIVE IMMEDIATELY. I REALLY WOULD LIKE TO KNOW, EITHER FROM THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, THE CENTER FOR AUTO SAFETY AND/OR FORD MOTORS, HOW I CAN PLEASE BE REIMBURSED? *JS
9/2/2013
WHEELS
1 Report3% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2011 FORD CROWN VICTORIA POLICE PACKAGE. THE CONTACT STATED THAT THE FRONT RIMS WOULD BECOME CRACKED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE HOWEVER, THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 10,900. ...UPDATED 12-23-13 *BF
10/23/2013
EXTERIOR LIGHTING
1 Report3% of totalPreviewing the first 1 complaint summaries.
THE LEFT TURN SIGNAL WORKS SOMETIMES BUT BLINKS RAPIDLY MOST OF THE TIME. NO BULBS ARE BURNED OUT. SOMETIMES THE DASH LIGHTS GO OUT WHEN THE HEADLIGHTS ARE TURNED ON AND THEN THE DASH LIGHTS COME BACK ON WHEN THE HEADLIGHTS ARE TURNED OFF. SOMETIMES THE DASH LIGHTS COME BACK ON EVEN WITH THE HEADLIGHTS ARE ON BUT THE DASH LIGHTS ARE VERY DIM. IT IS BECOMING MORE DANGEROUS TO DRIVE WHEN YOU CAN'T COUNT ON THE DASH LIGHTS OR TURN SIGNALS WORKING. FORD HAS TOLD ME THERE IS NO RECALL FOR THIS YEAR HAVING A BAD LIGHT CONTROL MODULE. THERE WAS A RECALL FOR CROWN VICTORIA YEARS 2003 THROUGH 2005. MY CAR HAS 111,566 MILES.
4/24/2017
UNKNOWN OR OTHER
1 Report3% of totalPreviewing the first 1 complaint summaries.
THERE IS A RECALL ON MY CAR,THE RITE FRONT WHEEL IS MAKING POPING SOUNDS.
5/20/2019
VISIBILITY/WIPER
1 Report3% of totalPreviewing the first 1 complaint summaries.
LOWER REAR WINDOW DEFROSTER TAB DISCONNECTS FROM GLASS, AND DOES NOT STAY PERMANENTLY ATTACHED.
7/13/2020
ELECTRICAL SYSTEM
1 Report3% of totalPreviewing the first 1 complaint summaries.
Unknown
3/11/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2011 Ford Crown Victoria?
Are complaints about the 2011 Ford Crown Victoria a serious warning sign?
How should buyers use complaint data for the 2011 Ford Crown Victoria?
Are complaints about the 2011 Ford Crown Victoria severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Ford Crown Victoria: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 32
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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