2015 Fiat 500 Owner Complaints

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS INVALID. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.....UPDATED 08/29/16 *BF UPDATED 08/31/16.*JB

7/5/2016

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT THE VEHICLE INDEPENDENTLY SHIFTED OUT OF GEAR WHILE DRIVING VARIOUS SPEEDS. THE FAILURE OCCURRED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS NOT PROVIDED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 09/22/16*LJ *CN

7/18/2016

TL* THE CONTACT OWNS A 2015 FIAT 500. AFTER THE VEHICLE WAS STARTED, THE STEERING WHEEL CONTROLS AND SPEEDOMETER BECAME INOPERABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SYSTEM NEEDED TO BE RESET. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 350.

6/3/2015

BLUETOOTH DISPLAY SAFETY ISSUE. A MONTH AFTER PURCHASING A NEW 2015 FIAT 500 ABARTH, THE DISPLAY FOR BLUETOOTH / BLUE&ME STOPPED WORKING ON THE CENTRAL CLUSTER DISPLAY. (I.E. NO INFO DISPLAY WHEN A CALL COMES IN, NO ACCESS TO PHONEBOOK). TOOK THE CAR TO THE DEALER WHO RESET IT. WORKED FOR ABOUT A MONTH AND FAILED AGAIN, SO TOOK IT BACK TO THE SAME DEALER WHO REPLACED THE CTM (CONVERGENCE TELEMATICS MODULE). THE NEW CTM THEN CAUSED INTERFERENCE TO THE SATELLITE RADIO, SO NOTIFIED THE DEALER. WAITED A WEEK AND NO RESPONSE, SO DECIDED TO CALL SIRIUSXM MYSELF FOR SIGNAL RESET. ALL GOOD FOR ANOTHER MONTH UNTIL THE BLUETOOTH DISPLAY FAILED AGAIN FOR THE THIRD TIME. SO BASICALLY SAME PROBLEM EVERY MONTH SINCE PURCHASE AND PER THE DEALER, THERE ARE SIX OTHER FIATS AT HIS DEALERSHIP WITH THE SAME ISSUE AND CANNOT BE FIXED. TALKED TO MY CASE MANAGER AT FIAT CORPORATE CUSTOMER SERVICE WHO SAID THEY ARE LOOKING INTO IT. ANOTHER MONTH HAS PASSED BY AND STILL NO RESOLUTION TO THIS MATTER. IT IS IMPORTANT TO UNDERSTAND THAT THIS IS A SAFETY ISSUE BECAUSE WHEN THE STEERING WHEEL BUTTON FAILS AND STOPS DISPLAYING INCOMING CALL INFO ON THE CLUSTER, ONE HAS TO LOOK AT THE PHONE TO SEE WHO IS CALLING, WHICH TAKES ATTENTION OFF OF THE ROAD - EXACTLY WHAT THE DISPLAY SYSTEM IS DESIGNED TO PREVENT.

6/12/2015

BLUETOOTH DISPLAY SAFETY ISSUE. A MONTH AFTER PURCHASING A NEW 2015 FIAT 500 ABARTH, THE DISPLAY FOR BLUETOOTH / BLUE&ME STOPPED WORKING ON THE CENTRAL CLUSTER DISPLAY. (I.E. NO INFO DISPLAY WHEN A CALL COMES IN, NO ACCESS TO PHONEBOOK). TOOK THE CAR TO THE DEALER WHO RESET IT. WORKED FOR ABOUT A MONTH AND FAILED AGAIN, SO TOOK IT BACK TO THE SAME DEALER WHO REPLACED THE CTM (CONVERGENCE TELEMATICS MODULE). THE NEW CTM THEN CAUSED INTERFERENCE TO THE SATELLITE RADIO, SO NOTIFIED THE DEALER. WAITED A WEEK AND NO RESPONSE, SO DECIDED TO CALL SIRIUSXM MYSELF FOR SIGNAL RESET. ALL GOOD FOR ANOTHER MONTH UNTIL THE BLUETOOTH DISPLAY FAILED AGAIN FOR THE THIRD TIME. SO BASICALLY SAME PROBLEM EVERY MONTH SINCE PURCHASE AND PER THE DEALER, THERE ARE SIX OTHER FIATS AT HIS DEALERSHIP WITH THE SAME ISSUE AND CANNOT BE FIXED. TALKED TO MY CASE MANAGER AT FIAT CORPORATE CUSTOMER SERVICE WHO SAID THEY ARE LOOKING INTO IT. ANOTHER MONTH HAS PASSED BY AND STILL NO RESOLUTION TO THIS MATTER. IT IS IMPORTANT TO UNDERSTAND THAT THIS IS A SAFETY ISSUE BECAUSE WHEN THE STEERING WHEEL BUTTON FAILS AND STOPS DISPLAYING INCOMING CALL INFO ON THE CLUSTER, ONE HAS TO LOOK AT THE PHONE TO SEE WHO IS CALLING, WHICH TAKES ATTENTION OFF OF THE ROAD - EXACTLY WHAT THE DISPLAY SYSTEM IS DESIGNED TO PREVENT.

6/12/2015

FIAT 500 ABARTH 2015 AFTER DRIVING THE CAR FOR ABOUT 30 MIN. I PARKED THE CAR AND AFTER RETURNING TO LEAVE I STARTED THE CAR BACKING OUT OF PARKING SPACE AND THE ENGINE JUST DIED. TRIED TO START IT 3 TIMES WITH NO CRANKING SOUND. PUT THE CAR IN NEUTRAL AND PUSHED THE CAR BACK INTO PARKING SPACE. 5 MINUTES LATER STARTED THE CAR WITH NO PROBLEM. THE ENGINE LIGHT WAS ON BUT NOT BLINKING. I DECIDED TO REMOVE THE GAS CAP AND PUT IT BACK ON. THE ENGINE LIGHT STAYED ON FOR ABOUT A DAY AND THEN WENT OUT. CALLED THE DEALERSHIP FOR AN APPOINTMENT.. THE DIAGNOSE WAS A FAILED INTAKE BRICK AND REPLACED THE INTAKE ACTUATOR. THEN DID A PCM FLASH, FLASH, PERFORMED PCM SOFTWARE UPDATE/ THEN A TCM FLASH, FLASH, PERFORMED TCM SOFTWARE UPDATE.

6/19/2015

FIAT 500 ABARTH 2015 AFTER DRIVING THE CAR FOR ABOUT 30 MIN. I PARKED THE CAR AND AFTER RETURNING TO LEAVE I STARTED THE CAR BACKING OUT OF PARKING SPACE AND THE ENGINE JUST DIED. TRIED TO START IT 3 TIMES WITH NO CRANKING SOUND. PUT THE CAR IN NEUTRAL AND PUSHED THE CAR BACK INTO PARKING SPACE. 5 MINUTES LATER STARTED THE CAR WITH NO PROBLEM. THE ENGINE LIGHT WAS ON BUT NOT BLINKING. I DECIDED TO REMOVE THE GAS CAP AND PUT IT BACK ON. THE ENGINE LIGHT STAYED ON FOR ABOUT A DAY AND THEN WENT OUT. CALLED THE DEALERSHIP FOR AN APPOINTMENT.. THE DIAGNOSE WAS A FAILED INTAKE BRICK AND REPLACED THE INTAKE ACTUATOR. THEN DID A PCM FLASH, FLASH, PERFORMED PCM SOFTWARE UPDATE/ THEN A TCM FLASH, FLASH, PERFORMED TCM SOFTWARE UPDATE.

6/19/2015

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT THE VEHICLE SHIFTED OUT OF DRIVE INTO NEUTRAL WHEN THE ELECTRICAL SYSTEM OVERHEATED. THE CONTACT WAS ABLE TO MOVE ONTO THE ROAD SHOULDER, RESTART THE ENGINE, AND THE VEHICLE RESUMED NORMAL OPERATION AFTER THE ENGINE COOLED DOWN. THE DEALER ADVISED THE CONTACT TO SHIFT THE GEAR INTO NEUTRAL MANUALLY WHEN THE BURNING ODOR EMITTED OR THEY COULD REPROGRAM THE ELECTRICAL SYSTEM; HOWEVER, IT WOULD NOT PERMANENTLY CORRECT THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,000.

11/4/2015

THE RECALL WAS STOPPED AT 74 000 MILES AND NOW I NEED TO BUY A NEW CARE I HAVE AN OIL LEAK ON THE DRIVERS SIDE OF\ENGINE BY THE CAM SEAL, ACTUATOR

4/1/2019

the problem is: I can not charging, light indicator is red plug , charger indicate (charging) I can not shift gear to D or R , just accept shift to P and N message warning : 1-service electric vehicle system , (yellow car) indicator lamp 2-service charging system (red plug) 3-service propulsion system

5/22/2021

MY COMPLAINT HAS TO DO WITH A SAFETY RECALL SENT TO ME FOR MY CAR (FIAT 500 POP, 2015), DATED BACK IN JUNE. THIS HAS NOT BEEN ADDRESSED, AND I'VE NOT BEEN PROVIDED A FIX IN A REASON TIME (IT'S ALMOST SEPTEMBER), AND I FIND IT DIFFICULT TO BELIEVE THAT THE PARTS ARE STILL NOT YET AVAILABLE, WHEN IT STATES THAT THE ISSUE "MAY RESULT IN THE INABILITY TO DISENGAGE THE CLUTCH, SHIFT GEARS, AND/OR LOSS OF MOTIVE POWER . . . WHICH COULD CAUSE A CRASH WITHOUT WARNING." AM I SUPPOSED TO KEEP DRIVING AROUND MYSELF AND MY 11 YEAR OLD SIMPLY HOPING IT DOESN'T HAPPEN? FOUR TO SIX WEEKS IS MORE THAN ENOUGH TIME FOR A LARGE COMPANY TO FIX THIS. IT'S BEEN OVER 2 MONTHS WHICH I FIND UNACCEPTABLE FOR A NEW CAR GIVEN THE ADMITTED POTENTIAL FOR A CRASH HAPPENING. I WANT A PROPER FIX FOR THIS AND CONTACT ABOUT WHEN IT'S GOING TO HAPPEN, OR FURTHER STEPS TO TAKE.

8/29/2016

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE ATTEMPTING TO ACCELERATE FROM A STOP, THE RPMS INCREASED, BUT THE VEHICLE DID NOT MOVE WITHOUT WARNING. THE CONTACT SWITCHED OFF THE IGNITION AND RESTARTED THE VEHICLE ON THE FIRST ATTEMPT; HOWEVER, THE FAILURE RECURRED. ON ANOTHER OCCASION, THE VEHICLE STALLED WHILE ATTEMPTING TO EXIT THE HIGHWAY. IN ADDITION, THE BLUETOOTH CAPABILITY FAILED. ONCE THE CONTACT WAS ABLE TO SAFELY PULL THE VEHICLE OVER, IT RESTARTED ON THE FIRST ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER FOUR TIMES TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER RECOMMENDED A BUY BACK AS AN OPTION. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.

9/8/2016

THIS IS MY SECOND ATTEMPT TO GET HELP AS I HAVEN'T HEARD ANYTHING FROM HERE EITHER THIS IS BEEN HAPPENING SINCE 03/21/2017 AND I HAVEN'T HEARD ANYTHING. MY CLUTCH KEEPS SKIPPING TO NUTRAL WHEN I'M ON THE FREEWAY DRIVING 65MPH , I NEED THIS TO BE RESOLVED, I BEEN HAVING THIS ISSU FOR THE PAST YEAR AND HALF.

9/13/2017

THE CAR DASH GOES CRAZY TURNING ALL LIGHTS. OVER HEATING AND ESC RIGHT AFTERS IT TURNS OFF WHILE THE CAR IS ON THE GO LESS THEN 50 MILERS PER HOUR. I HAVE ALMOST CRASH TWICE DUE TO THE CAR STOPS COMPLETELY ON THE FREEWAY. DEALERSHIP HAS CHECK THE CAR 4 TIMES AND THEY CAN NOT GET IT TO BE FIX YET IN THE LAST PAST 2 MONTH. 11/30/17 FIAT SAYS IS CHECKING WHAT THEY CAN DO STILL I HAVE NOT RECEIVE AN ANSWER AND CHRYSLER HAS MY CAR FOR ALMOST 3 WEEKS AND STILL NOT DIAGNOSE AGAIN.

11/30/2017

BRAKES DID NOT ENGAGE THE FIRST TIME IN ORDER TO STOP THE CAR FOR PARKING SPACE. IT HAPPENED AGAIN THE FOLLOWING DAY WHERE I TRIED TO HOLD THE BRAKE PEDAL TO THE FLOOR AND NOTHING!!! I RETRIED AGAIN A SECOND TIME AND TOO LATE CAR WAS HIT TWICE IN THE FRONT DESTROYING WHOLE FRONT END. CAR WAS PURCHASED BRAND NEW. I HAVE CONTACTED FIAT HQ TO FURTHER INVESTIGATE THIS DEADLY SAFETY ISSUE.

8/25/2015

WAS IN MOTION ON A SURFACE STREET AFTER JUST LEAVING A 4-WAY STOP INTERSECTION. THE CAR AUTOMATICALLY LEFT DRIVE AND WENT TO PARK. THE MESSAGE ON THE THE DASH SAID "BRAKING SYSTEM NEEDS MAINTENANCE." EVERY TIME THE CAR WAS PUT INTO NEUTRAL IT SHIFTED ITSELF TO PARK. ELECTRIC CAR, I THINK IT IS THE ENGINE (POWER INVERTER).

5/20/2018

ARM REST SNAPPED APART WHILE DRIVER WAS ADJUSTING SEATING POSITION WITH ELBOW ON THE ARM REST. THERE IS A NOW SHARP METAL BAR PROTRUDING FROM THE PLASTIC INTO THE DRIVER ELBOW AREA. CHRYSLER/FIAT DEALERSHIP SAID THIS DEFECT WAS NOT COVERED UNDER WARRANTY AND WOULD COST $182 TO REPAIR. THIS SEEMS LIKE A MINOR SAFETY ISSUE THAT SHOULD DEFINITELY BE COVERED UNDER THE FIAT WARRANTY.

3/17/2017

2015 FIAT 500. DRIVER SIDE WINDOW FAILED DUE TO BROKEN LIFT PLATE AT 37,561 MILES. NOW THE PASSENGER SIDE FAILS AT 40,001 MILES. DEALER CLAIMS NOT UNDER WARRANTY, NO TSB, 'SILENT WARRANTY' AND SAYS THE WINDOWS TYPICALLY FAIL ON A 4 TO 5 YEAR OLD CAR.

12/4/2019

MANY DIFFERENT THINGS HAVE GONE WRONG WITH THIS CAR STARTING AT THE FIRST 900 MILES. THE CLUSTER THAT SHOWS YOU SPEED AND RPM WENT OUT AT 900 MILES WHILE DRIVING HOME FROM WORK MAKING IT HARD TO DRIVE. IT TOOK THE DEALERSHIP TWO WEEKS TO FIX THIS PROBLEM. A COUPLE MONTHS AFTER THIS THE CHECK ENGINE LIGHT CAME ON FOR NO REASON, THE DEALERSHIP TOLD ME THAT THERE WAS NOTHING WRONG AND GAVE IT BACK TO ME. TWO WEEKS LATER THE CHECK ENGINE LIGHT CAME ON AGAIN AND THEN THEY SAID THAT THERE WAS A PROBLEM WITH SOMETHING RELATED TO THE CLUSTER. THEY HAD MY CAR FOR A WEEK THIS TIME WHILE THEY REPAIRED THIS PROBLEM. SIX MONTHS LATER A GENERIC LIGHT CAME ON THAT SOMETHING WAS WRONG WITH THE CAR, I BROUGHT IT IN AND AGAIN THEY SAID THERE WAS NOTHING WRONG WITH MY CAR. A YEAR AFTER I PURCHASED IT THE DAYTIME RUNNING LIGHTS WENT OUT AND I STARTED GETTING A WARNING TO CHECK THEM, THEY SAID THIS WASN'T COVERED AND WOULD NOT REPLACE THEM. AT ABOUT 65,000 MILES MY HEAD LIGHTS BURNED OUT WHILE I WAS DRIVING AND I HAD TO DRIVE 70 MILES AT NIGHT WITH NO HEADLIGHTS ON THE FREEWAY. I REPLACED THESE MYSELF FOR $60. THEN THREE MONTHS LATER MY HEADLIGHTS STOPPED WORKING AGAIN. THE LIGHTS WEREN'T BURNT OUT BUT THEY WERE LOOSE AND I HAD TO JIGGLE THEM TO GET THEM BACK. AT THE SAME TIME THEY HAD A RECALL ON THE CLUTCH AND IT TOOK THEM A YEAR TO GET THE PARTS AND REPAIR THE RECALL AT 66,751 MILES. NOW AT 74,500 MILES THE CLUTCH HAS COMPLETELY GONE OUT WHILE I WAS DRIVING. LUCKILY I HAD JUST GOT TO MY DESTINATION AND LEFT IT PARKED IN A PARKING LOT. THE DEALERSHIP WANTS TO CHARGE ME $3,300 TO FIX THE CLUTCH. THE CAR IS ONLY WORTH $6600 AND I OWE $13000. ALSO I HAVE TRIED TO TRADE IT IN AND NO ONE WILL TAKE IT DUE TO ALL THE PROBLEMS THESE CARS HAVE. FIAT SHOULD BE BANNED FROM SELLING THESE CARS UNTIL THEY STOP TURNING OUT CRAPPY CARS.

6/20/2017

LOSS OF TOTAL DASH DISPLAY AT ANY GIVEN TIME , HAVE TO DISCONNECT BATTERY FOR 5MINS RECONNECT TO REGAIN DASH BACK , THIS STARTED DAY 1 OF PURCHASE WHEN PULLING OFF THE CAR LOT .

6/27/2018

BRAKES DID NOT ENGAGE THE FIRST TIME IN ORDER TO STOP THE CAR FOR PARKING SPACE. IT HAPPENED AGAIN THE FOLLOWING DAY WHERE I TRIED TO HOLD THE BRAKE PEDAL TO THE FLOOR AND NOTHING!!! I RETRIED AGAIN A SECOND TIME AND TOO LATE CAR WAS HIT TWICE IN THE FRONT DESTROYING WHOLE FRONT END. CAR WAS PURCHASED BRAND NEW. I HAVE CONTACTED FIAT HQ TO FURTHER INVESTIGATE THIS DEADLY SAFETY ISSUE.

8/25/2015

FRONT DRIVER AND PASSENGER DOORS ARE HARD TO OPEN AND CLOSE. TWICE, THE DOORS SPRUNG BACK WHEN OPENING, HITTING ME ONCE AND MY DAUGHTER ON ANOTHER OCCASION, BOTH TIMES NEAR THE EYE AREA. MY DAUGHTER RECEIVED A SMALL BUMP ABOVE HER RIGHT EYE. THE UPPER CORNERS OF THE DOORS SEEM TO BE SWEPT BACK AT A SHARPER ANGLE THAN MOST CARS. THIS IS A LOANER BECAUSE OF THE TAKATA RECALL.

9/21/2016

BRAKES DID NOT ENGAGE THE FIRST TIME IN ORDER TO STOP THE CAR FOR PARKING SPACE. IT HAPPENED AGAIN THE FOLLOWING DAY WHERE I TRIED TO HOLD THE BRAKE PEDAL TO THE FLOOR AND NOTHING!!! I RETRIED AGAIN A SECOND TIME AND TOO LATE CAR WAS HIT TWICE IN THE FRONT DESTROYING WHOLE FRONT END. CAR WAS PURCHASED BRAND NEW. I HAVE CONTACTED FIAT HQ TO FURTHER INVESTIGATE THIS DEADLY SAFETY ISSUE.

8/25/2015

I WAS DRIVING MY VEHICLE DOWN A MAIN STREET WHEN I FELT A CLUNK AND LOST CONTROL OF MY VEHICLE. NO ACCIDENT OR INJURY TO PERSON. I CALLED FOR A TOW TRUCK AS MY CAR WAS NOT DRIVABLE. THE TOW TRUCK DRIVER SAID IT LOOKED LIKE MY AXEL BROKE OFF. NOW FIAT DOES NOT WANT TO FIX THE CAR CLAIMING THAT IT CAN'T BE PROVEN TO BE MANUFACTURED DEFAULT. MY CAR HAS 16500 MILES AND IS STILL UNDER FACTORY WARRANTY.

9/7/2016

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING 65 MPH, THE FRONT PASSENGER SIDE HUBCAP DETACHED FROM THE WHEEL. THE FAILURE RECURRED ON NUMEROUS OCCASIONS WITH ALL THE HUBCAPS ON THE VEHICLE DETACHING. THE VEHICLE WAS TAKEN TO MULTIPLE DEALERS WHO WERE UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

5/12/2016

I HAVE REPLACED 2 CONTIPROCONTACT 195/45/16 TIRES ON MY FIAT 500. BOTH DEVELOPED BUBBLES IN THE SIDE WALLS. FIRST ON 1/30/2017 AT 16119 MILES. SECOND ONE ON 3/22/2017 AT 18818. BOTH WERE THE FRONT WHEELS AND NOTICED CHECKING TIRE PRESSURE . REPLACED BOTH FOR SAFETY REASONS. THIRD TIRE SEEMS TO BE DEVELOPING A BUBBLE AS WELL. I AM AT 19225 MILES NOW. WORRIED FIRSTLY ABOUT SAFETY SECONDLY EXPENSES OF REPLACEMENT. ALL TIRES ARE ORIGINAL TO CAR BOUGHT NEW EXACTLY 1 YEAR AGO . THANKFULLY CAUGHT BEFORE ON THE ROAD.

4/3/2017

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING 60 MPH, THE CONTACT DETECTED AN ABNORMAL BURNING ODOR AND SMOKE COMING FROM UNDER THE HOOD. THE VEHICLE STALLED WITHOUT WARNING AND WAS TOWED TO CLASSIC CHRYSLER DODGE JEEP (111 I-20 EAST FRONTAGE RD, ARLINGTON, TX 76018, 682-226-6400). THE DEALER DIAGNOSED THAT THE CLUTCH BEARING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OPENED CASE NUMBER: 32948895. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT UNDER A WARRANTY OR RECALL. THE FAILURE MILEAGE WAS 84,191.

2/9/2018

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING APPROXIMATELY 25 MPH, THE ABILITY TO SWITCH GEARS BECAME VERY DIFFICULT. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY ONE YEAR AND NINE MONTHS, AND HAD WORSENED. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V302000 (POWER TRAIN) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BOB BAKER CHRYSLER JEEP DODGE RAM, 5555 CAR COUNTRY DRIVE, CARLSBAD, CALIFORNIA 92008) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AFRAID TO DRIVE THE VEHICLE BECAUSE THE GEARS DID NOT ENGAGE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000. PARTS DISTRIBUTION DISCONNECT.

6/1/2018

2015 FIAT 500 POP. CONSUMER WRITES IN REGARDS TO PROBLEMS COMPUTER SYSTEM AND ACCELERATION. *LD THE CONSUMER STATED THE CD PLAYER WAS INOPERABLE, THE REAR WIPERS STICK, THE GAUGES FLUCTUATE, AND THE FLOOR MATS WERE MISSING FROM THE VEHICLE. *JS

8/29/2018

TL* THE CONTACT OWNS A 2015 FIAT 500. ATER THE CONTACT PURCHASED THE VEHICLE, THERE WAS A CRACK ON THE FRONT WINDSHIELD ON THE DRIVER'S SIDE. FIAT AUTO GALLERY VAN NUYS (5711 VAN NUYS BLVD, VAN NUYS, CA 91401, (818) 593-0959) REPLACED THE WINDOW. THE FAILURE RECURRED FIVE TIMES SINCE THE INITIAL REPAIR. THE FAILURE RECURRED AND THERE AS A CRACK ON THE PASSENGER SIDE. THE MANUFACTURER RECEIVED PICTURES OF THE MOST RECENT WINDSHIELD CRACK, BUT WOULD NOT REPLACE THE WINDSHIELD FOR FREE SINCE THE WARRANTY HAD EXPIRED. THE FAILURE MILEAGE WAS UNKNOWN.

5/30/2019

TL* THE CONTACT OWNS A 2015 FIAT 500. WHILE DRIVING AT UNKNOWN SPEEDS, THE CONTACT CRASHED INTO THE REAR END OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER AFTER THE CRASH, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 4,500.

1/20/2016

TL* THE CONTACT OWNS A 2015 FIAT 500. WHEN STARTING THE VEHICLE, THE AIR BAG SAFETY RESTRAINT LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SRS WIRE COMING FROM THE DRIVER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,803.

3/8/2016

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT THE INSTRUMENT PANEL FAILED TO ILLUMINATE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS REPAIRED BUT THE PARTS REPLACED WERE UNKNOWN. AFTER THE VEHICLE WAS SERVICED, THERE WAS AN ABNORMAL NOISE AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT ATTEMPTING TO STOP THE VEHICLE HOWEVER, THE BRAKES FAILED TO ENGAGE AND THE VEHICLE CONTINUED TO ACCELERATE. THE CONTACT STATED THE VEHICLE HAD A WARNING LIGHT HOWEVER WAS UNSURE WHAT THE WARNING LIGHT INDICATED. THE VEHICLE THEN STALLED AND WAS ABLE TO COME INTO A COMPLETE STOP. THE CONTACT DROVE THE VEHICLE TO THE DEALER BUT THE VEHICLE STALLED SEVERAL TIMES WHILE DRIVING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 8,000.

3/3/2017

2015 FIAT 500 POP. CONSUMER WRITES IN REGARDS TO PROBLEMS COMPUTER SYSTEM AND ACCELERATION. *LD THE CONSUMER STATED THE CD PLAYER WAS INOPERABLE, THE REAR WIPERS STICK, THE GAUGES FLUCTUATE, AND THE FLOOR MATS WERE MISSING FROM THE VEHICLE. *JS

8/29/2018

ON SEVERAL OCCASIONS, MY CAR HAS SUDDENLY REVVED UP TO 6000 RPM, START JERKING AND REVVING UP; AND A RANDOM ERROR WILL POP UP ON THE DASH. WHEN THIS HAPPENS, IF YOU LET OFF OF THE BREAK THE CAR WILL AUTOMATICALLY SPEED UP TO 40 MPH WITHOUT PUSHING THE GAS PEDAL DOWN. SOMETIMES IT WILL HAPPEN WHILE DRIVING, AND SOMETIMES IT WILL START AS SOON AS THE CAR IS STARTED. IT DOESN'T MATTER WHAT KIND OF ROAD THE CAR IS ON. SOMETIMES THE CAR JUST JERKS AND DISPLAYS AN ERROR. THE MOST PREDOMINANT ERROR IS "ESC OFF NO HILL START". SOMETIMES IT SAYS "COOLANT TEMP HIGH". I HAVE TAKEN IT TO THE DEALERSHIP SEVERAL TIMES AND EVERY TIME I DO THEY SAY THEY ARE UNABLE TO "RETRIEVE AN ACTIVE CODE OFF OF THE COMPUTER OR DUPLICATE THE PROBLEM." ONE TIME, THEY REPLACED THE COMPUTER IN THE CAR BECAUSE THEY READ HIGH VOLTAGE COMING OFF OF ONE OF THE CIRCUITS, BUT THE PROBLEM CONTINUED AFTER THAT. MY WIFE RECORDED A VIDEO ONCE WHERE IT COUNTED DOWN FROM 3 TO 1 AND THEN SUDDENLY REVVED UP. SHE ALSO SHOWED DIFFERENT VIDEOS THAT SHE HAD MADE OF IT AT DIFFERENT TIMES TO THE DEALERSHIP AND THEY JUST FLAT OUT SAID THEY DIDN'T KNOW WHAT WAS GOING ON.

5/17/2017

WE HAVE RAN INTO TWO ISSUES WITH THE CAR. THE FIRST ISSUE WAS LAST YEAR THERE WAS AN ISSUE WITH THE COMPUTER INSIDE NOT WORKING WHICH IN TURN CAUSE ISSUES WITH THE BLUETOOTH, LIGHTING, AND DASHBOARD. THE MECHANIC SAID IT COULD IN TURN RESULT IN OTHER ISSUES AS WELL. WE RECENTLY STARTED THE CAR AND IT STARTED SHAKING, THE DASHBOARD WENT OUT, THE CHECK ENGINE LIGHT CAME ON, AND THEN THE POWER STEERING WENT OUT.

10/30/2019

2015 FIAT 500. CONSUMER WRITES IN REGARDS TO CRACKED AND DRY ROTTED TIRES ON VEHICLE. *LD THE CONSUMER STATED THE DEALERSHIP KNOWINGLY SOLD A VEHICLE WITH POORLY WORN TIRES. *JS

9/11/2019

2015 FIAT 500 ABARTH. CONSUMER WRITES IN REGARD TO TIRE SAFETY ISSUES. CONSUMER STATES TIRES PRE-DATE MANUFACTURE DATE OF VEHICLE WITH VEHICLE BEING SOLD WITH TIRES IN THIS CONDITION (SEVERE CRACKING, DRY ROT). *AS *JS

10/10/2019

BLUETOOTH DISPLAY SAFETY ISSUE. A MONTH AFTER PURCHASING A NEW 2015 FIAT 500 ABARTH, THE DISPLAY FOR BLUETOOTH / BLUE&ME STOPPED WORKING ON THE CENTRAL CLUSTER DISPLAY. (I.E. NO INFO DISPLAY WHEN A CALL COMES IN, NO ACCESS TO PHONEBOOK). TOOK THE CAR TO THE DEALER WHO RESET IT. WORKED FOR ABOUT A MONTH AND FAILED AGAIN, SO TOOK IT BACK TO THE SAME DEALER WHO REPLACED THE CTM (CONVERGENCE TELEMATICS MODULE). THE NEW CTM THEN CAUSED INTERFERENCE TO THE SATELLITE RADIO, SO NOTIFIED THE DEALER. WAITED A WEEK AND NO RESPONSE, SO DECIDED TO CALL SIRIUSXM MYSELF FOR SIGNAL RESET. ALL GOOD FOR ANOTHER MONTH UNTIL THE BLUETOOTH DISPLAY FAILED AGAIN FOR THE THIRD TIME. SO BASICALLY SAME PROBLEM EVERY MONTH SINCE PURCHASE AND PER THE DEALER, THERE ARE SIX OTHER FIATS AT HIS DEALERSHIP WITH THE SAME ISSUE AND CANNOT BE FIXED. TALKED TO MY CASE MANAGER AT FIAT CORPORATE CUSTOMER SERVICE WHO SAID THEY ARE LOOKING INTO IT. ANOTHER MONTH HAS PASSED BY AND STILL NO RESOLUTION TO THIS MATTER. IT IS IMPORTANT TO UNDERSTAND THAT THIS IS A SAFETY ISSUE BECAUSE WHEN THE STEERING WHEEL BUTTON FAILS AND STOPS DISPLAYING INCOMING CALL INFO ON THE CLUSTER, ONE HAS TO LOOK AT THE PHONE TO SEE WHO IS CALLING, WHICH TAKES ATTENTION OFF OF THE ROAD - EXACTLY WHAT THE DISPLAY SYSTEM IS DESIGNED TO PREVENT.

6/12/2015

SINCE I BOUGHT THE CAR A YEAR AGO I HAVE BEEN HAVING A PROBLEM WITH THE RADIO SUDDENLY INCREASING VOLUME TO MAXIMUM STARTLING ME. THIS CAN HAPPEN WHEN I FIRST START THE CAR, WHILE DRIVING ON CITY STREETS OR HIGHWAYS, OR STATIONARY. IT CAN HAPPEN JUST ONCE AT A RANDOM TIME OR MULTIPLE TIMES. I HAVE CONTACTED THE DEALER ABOUT THE PROBLEM AND IT IS A KNOWN PROBLEM TO THEM. THEY STATE THEY NEED A FIX FROM FIAT WHICH HAS NOT HAPPENED YET EVEN AFTER ALL THIS TIME. THEY TOLD ME TO CONTACT FIAT AMERICA AND THEIR ATTITUDE WAS THAT IS WAS THE DEALER'S PROBLEM. I JUST WANT THIS FIXED BEFORE I AM INVOLVED IN A SERIOUS ACCIDENT BECAUSE OF THE SUDDEN BLAST OF NOISE AT A BAD TIME. IT APPEARS THE PROBLEM ONLY OCCURS ON RADIO STATIONS THAT DISPLAY ADDITIONAL INFORMATION BEYOND THE FREQUENCY. THERE HAS BEEN NO CHANGES TO THE CAR SINCE I BOUGHT IT AND IT ONLY HAS 8700 MILES ON IT. *TR

1/3/2017

TL* THE CONTACT OWNS A 2015 FIAT 500. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER'S SIDE WINDOW DETACHED AND FELL INSIDE OF THE DOOR PANEL. THE VEHICLE WAS TAKEN TO FIAT OF SCOTTSDALE LOCATED AT 16301 N. 78TH ST, SCOTTSDALE, AZ 85260, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE WINDOW REGULATOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.

7/30/2020

The contact owns a 2015 Fiat 500. The contact stated that the interior door handles on the driver’s and passenger’s side front doors fractured making it difficult to open the door from the inside or outside of the vehicle. The local dealer was notified of the failure. The manufacturer was not yet contacted. The VIN was not available. The failure mileage was 55,000. Consumer stated handles break too often causing allot of inconvenience and expense. Appointment to get both handles on the car fixed again for Jan 3, 2022.

12/14/2021

Driver side seat belt has worn prematurely, no longer retractable or locking in place. Seat belt is often wet during rainy weather, the vehicle is only 6yrs old to already have a safety belt malfunction. It is unknown to me why the seat belt has malfunctioned.

1/5/2023

The contact owns a 2015 Fiat 500. The contact stated that upon having the vehicle inspected, the mechanic noticed that the front driver’s and passenger’s side headlamps had failed to operate. The brake warning light and the headlamp warning lights were illuminated. The contact stated that the mechanic reconnected the front driver’s and passenger’s side headlamp connector. The vehicle was repaired; however, the failure recurred. The contact stated that after the vehicle was started, the contact noticed that the headlamps failed to illuminate. The contact then stated that the rear driver’s and passenger’s side brake lights failed to operate as needed. The vehicle was taken back the independent mechanic where it was diagnosed that the lighting wirings had burned out and the connectors needed to be replaced. The vehicle was not repaired. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was notified of the failure and the contact was advised to call the NHTSA Hotline. The failure mileage was approximately 52,000.

4/3/2023