2020 Dodge Journey Report

Known issues, recalls, running costs, and what to check before you buy.

Updated May 30, 2026Ryan Davis
2020 Dodge Journey Report

Overall Score

Our Verdict
Proceed with caution

Key Takeaways

  • The 2020 Dodge Journey's primary concern is the electrical system, with a significant number of owners reporting issues.
  • Engine problems, including stalling and overheating, are also a notable concern for this model.
  • The rearview camera system has been subject to a recall, and persistent issues are frequently reported.
  • Safety ratings are generally good, with 4 stars overall and 5 stars for side crash.
Overview

2020 Dodge Journey

The 2020 Dodge Journey offers a practical, if uninspired, package for used car shoppers. Its 4-star overall safety rating, including a perfect 5-star score for side impacts, provides a baseline of security. However, this model year grapples with a substantial number of complaints, with electrical system and engine issues topping the list. The 2.4-liter four-cylinder engine paired with a 4-speed automatic transmission delivers adequate, though not exciting, performance and a combined EPA-estimated 21 MPG. Potential buyers should be aware of the 1 recall concerning the rearview camera system and the 'Below Average' reliability assessment, which highlights concerns with safety-critical components and parts availability.

Critical Failure Risk

Owners report a variety of electrical issues, including problems with the rearview camera, infotainment system, and general electrical gremlins. These can range from minor annoyances to significant system failures.

Early detection can help you avoid a $200-$1,500 repair.

Open Maintenance Analysis →

Reliability

Practicality

The score is mainly limited by high fuel consumption.

Buyer Fit

Who This Car Is For

Best for

Budget-conscious buyers prioritizing a lower initial purchase price over long-term reliability.

+2 more buyer-fit notes in the full report

Avoid if

Buyers seeking a trouble-free ownership experience and strong long-term reliability.

+2 more buyer-fit warnings in the full report

2020 Dodge Journey Reliability Analysis

Explore comprehensive reliability data including official safety recalls, consumer complaints, and common mechanical failures for the 2020 Dodge Journey.

Specs

Vehicle Specs

Fuel Type
Regular
Seating Capacity
7
Transmission
Automatic
Drivetrain
Front-Wheel Drive
EPA Combined MPG
21

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Most Common Issues

1. Electrical System

Most reported

Usage: 10 reports

2. ENGINE

Usage: 7 reports

See all common issues in the maintenance guide

First Service Interval

- Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation - Inspect Brakes - Inspect Wiper Blades

Est. shop cost: $100 - $200

7,500 mi

Unlock the full maintenance guide for every scheduled service interval and cost forecast.

Full pre-purchase inspection checklist
Complete maintenance schedule (5 service intervals)
Repair forecasts with mileage and cost context
Full buyer-fit guidance and who should avoid it
Full specs and trim-level context
1 recall campaign details & remedy notes
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FAQ

FAQ

Is the 2020 Dodge Journey reliable?

The CarFocal Reliability Score for the 2020 Dodge Journey is 8.1/10. Reliability score is 8.1/10. NHTSA recalls: 1. Owner complaints: 64.

How practical is the 2020 Dodge Journey for daily use?

Practicality score is 4.4/10. The score is mainly limited by high fuel consumption. EPA combined economy is 21 MPG. Seating capacity is 7.

What is the overall score for the 2020 Dodge Journey?

The CarFocal Overall Score for the 2020 Dodge Journey is 6.8/10. Overall score is 6.8/10 (Good). Confidence 85%. Maintenance 8.7/10. Practicality 4.4/10.

What does it cost to own and maintain a 2020 Dodge Journey?

Based on Carfocal's data, First listed service: - Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation - Inspect Brakes - Inspect Wiper Blades at 7,500 miles. Estimated first-year maintenance: $400 - $700. Repair prediction highlight: Electrical System (typical at 45,000 miles, estimated cost Min: $200 • Max: $1,500+).

What is the MSRP range for the 2020 Dodge Journey?

Base MSRP is $28,345.

What engine is in the 2020 Dodge Journey?

Engine specs list 4 • 2.4.

What transmission does the 2020 Dodge Journey use?

According to CarFocal's specs for the 2020 Dodge Journey, transmission is Automatic. The paired drivetrain is Front-Wheel Drive.

What is the combined EPA MPG for the 2020 Dodge Journey?

EPA combined estimate is 21 MPG.

What driver assistance and safety features are available on the 2020 Dodge Journey?

8 standard driver assistance features. Key features include Anti-lock Braking System, Electronic Stability Control, Traction Control.

How many people fit in a 2020 Dodge Journey?

According to CarFocal's specs for the 2020 Dodge Journey, seating capacity is 7.

What drivetrain does the 2020 Dodge Journey use?

According to CarFocal's specs for the 2020 Dodge Journey, drivetrain is Front-Wheel Drive. Transmission is Automatic.

What are the NHTSA safety ratings for the 2020 Dodge Journey?

NHTSA ratings: Overall 4/5 • Frontal 4/5 • Side 5/5 • Rollover 4/5.

What are the most common electrical system problems on the 2020 Dodge Journey?

Top complaint category: electrical system (10 reports, 15.6% of complaints).

Are there open safety recalls on the 2020 Dodge Journey?

This model year has 1 official safety campaigns listed.

Should buyers consider alternatives to the 2020 Dodge Journey?

Alternatives listed in this guide: 2020 Honda CR-V and 2020 Toyota RAV4.