2011 Dodge Challenger Owner Complaints

I DRIVE A 2011 DODGE CHALLENGER SRT-8. IT HAS ONLY 300 MILES ON IT. I WAS DRIVING IT OFF THE HIGHWAY AND WAS MAKING A RIGHT TURN OFF THE EXIT. SUDDENLY THE VEHICLES ENGINE AND ELECTRICAL POWER ALL SHUTDOWN. LUCKILY THE CAR BEHIND ME SWERVED OUT OF THE WAY OR WE BOTH SURELY WOULD OF DIED. I COULD NOT EVEN PULL OVER. ONCE I PUT IT IN PARK I WAS ABLE TO RESTART IT. I CHECKED ONLINE AND SEVERAL WEBSITES LIST THIS VERY SAME COMPLAINT. THE DEALER SAID THEY ARE "UNAWARE" OF THE ISSUE AND CAN DO NOTHING ABOUT IT. DODGE DOES NOT EVEN ACKNOWLEDGE THIS ISSUE FOR ANYBODY. THIS IS SCARY AS [XXX] AND WILL GET SOMEONE KILLED. PLEASE HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*TR

6/22/2011

STARTED AT ABOUT TWO TO THREE MONTHS WHILE STOPPED TO MAKE TURN, THE COMPUTER RESET. IT NOTED TIRE PRESSURE LOW AND AIR BAG LIGHT. THIS COMPUTER PROBLEM HAS HAPPENED AT LEAST SIX TO EIGHT TIMES. ALSO, AT LEAST SIX TO EIGHT TIMES, THE CAR WILL NOT DETECT KEY FOB AND THIS HAS HAPPENED NUMEROUS TIMES AFTER NEW BATTERIES IN KEY FOBS WITH NEW BATTERIES. CAR ALSO DIED WHILE STOPPED AT LIGHT AND WHEN RE-STARTED IT ONLY HAD HALF THE POWER. I 'LIMPED' IT HOME TO AVOID GETTING STRANDED. WHEN RE-STARTED IT WAS ALRIGHT, BUT I CONTINUE TO HAVE COMPUTER AND ELECTRICAL PROBLEMS. AFTER THE CAR STALLED, IT WOULD FLASH THE LIGHTS NUMEROUS TIMES WHEN THE KEY FOB WAS NEAR THE CAR IN MY POCKET OF SWEAT PANTS WITH NOTHING ELSE IN MY POCKET AND NOTHING PUSHING THE KEY FOB. PROBLEMS INCREASING OVER TIME AND I NOTICED CHALLENGER HAD NUMEROUS COMPLAINTS FOR KEY FOB AND ELECTRICAL PROBLEMS. I JUST TOOK THE CAR IN FOR A RECALL REGARDING THE OUTSIDE DOOR SENSOR KEYLESS ENTRY. CAR HAS BEEN TO DEALER ABOUT THREE TIMES FOR THESE ELECTRICAL RELATED PROBLEMS. THE FIRST TIME THEY RE-SET THE COMPUTER. THE SECOND TIME THE DEALER COULD NOT REPLICATE THE 'KEY FOB NOT DETECTED' ISSUE. THIS TIME IT HAD THE KEYLESS ENTRY PROBLEM AND THE DEALER REFUSED TO EVEN WRITE DOWN THAT THE CAR STALLED IN TRAFFIC WHICH WAS ON A STATE HIGHWAY. *TR

10/24/2012

THE AIRBAG LIGHT COMES ON AND THE AIRBAG WILL NOT DEPLOY WERE AN ACCIDENT TO HAPPEN. IT IS THE DRIVER SIDE FRONT DEPLOY AIRBAG. THIS CAN BE TURNED OFF BY WIGGLING A WIRE AND CONNECTOR UNDER THE REAR OF THE DRIVER'S SEAT. THE LIGHT AND DISABLING OF THE AIRBAG HAPPEN AT RANDOM TIMES AND ANY TIME YOU INCREASE SPEED QUICKLY (IE. FREEWAY ON RAMPS). THIS IS AGAIN REMEDIED BY A GIGGLING THE WIRES AND CONNECTOR BEHIND AND UNDER THE DRIVER. I CAN DISABLE THE AIRBAG ANYTIME BY WIGGLING THE WIRE UNDER THE SEAT, IF DRIVING PRIOR TO THE INDICATOR COMING ON. I WILL TAKE THE VEHICLE TO THE DEALERSHIP ALTHOUGH SEVERAL OTHER OWNERS HAVE BEEN UNSUCCESSFUL IN THEIR MANY ATTEMPTS. THE PROBLEM IS ALSO BEING REPORTED ON LINE BY OWNERS OF NEW 2012 MODELS. *TR

2/24/2012

MY 2011 DODGE CHALLENGER WAS IN A HEAD ON ACCIDENT. THE IMPACT PUSH THE MOTOR UNDER THE DASH, CRACKED THE TRANSMISSION, CRUMBLED THE FRONT OF THE CAR ALMOST TO THE WINDSHIELD. THE CHALLENGER HAS AN AIR BAG ON THE SEAT, WELL THAT AIR BAG; NOR THE AIR BAG ON THE WINDSHIELD PILLAR OR THE STEERING WHEEL OR PASSENGER AIR BAG DEPLOY. NOT ONLY DID THE AIR BAGS FAIL, BUT THE SEAT BELT DID NOT LOCK TO RESTRAIN A PERSON FROM AVOIDING INJURY. THIS IS MY SECOND CHALLENGER, MY FIRST CHALLENGER HAD A BAD PAINT JOB AND THIS ONE COULD OF COST ME MY LIFE. I HAVE THE VEHICLE, AWAITING FOR DODGE TO INSPECTION THE DEFECTS. IT HAS BEEN 5 DAYS AND I HAVE YET TO HEAR FROM DODGE NOR ARE MY CALLS BEING RETURNED. *TR

3/27/2012

MY FIANCE AND I WERE LEAVING A STORE WHEN ALL THE LIGHTS IN THE CAR STARTED FLASHING AND THE ENGINE STARTED MAKING A WEIRD HUMMING SOUND AND THEN THE CAR DIED AND WOULD NOT START AGAIN! I HAD TO PAY A TOW TRUCK TO COME OUT AND PICK IT UP AND TAKE IT IN TO THE DODGE DEALERSHIP. WAS WITHOUT MY CAR FOR ALMOST A MONTH BECAUSE I HAD TO SLOWLY PAY THE DEALERSHIP $600 THAT I DID NOT HAVE. THEN THE DEALERSHIP DIDN'T EVEN MENTION THE BATTERY WAS PROBABLY GONNA DIE SO A WEEK LATER AFTER I FINALLY GOT MY CAR BACK, I GO OUT AND IT WON'T START AGAIN! SO THEN I HAD TO SPEND ALMOST ANOTHER $200 ON A BRAND NEW BATTERY. I AM JUST COMPLETELY OFFENDED THAT THIS A HUGE AND MASSIVELY COMMON PROBLEM AND DODGE HASN'T EVEN TRIED TO FIX IT! I LOVE MY CHALLENGER BUT I WAS SO EXASPERATED WITH ALL THE BS THAT I WAS READY TO TAKE IT BACK TO WHERE I BOUGHT IT A YEAR AGO AND GIVE IT BACK. DODGE NEEDS TO FIX THIS PROBLEM AND COMPENSATE ALL OF US WHO HAVE HAD TO DEAL WITH THIS MESS! LUCKILY FOR THEM THEREHAVEN'T BEEN ANY FATALITIES CONNECTED WITH THIS PROBLEM! *TR

7/20/2014

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND SMOKE APPEARED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,000.

8/12/2014

IN EARLY OCTOBER 2014 I STARTED SMELLING GAS FUMES INSIDE MY VEHICLE. I TOOK THE VEHICLE TO A LOCAL REPAIR SHOP. IT WAS DETERMINED THAT MY FUEL TANK HAD A FACTORY DEFECT WHERE THE FUEL PUMP LOCKING TABS WERE MOLDED INTO THE TANK. THE LEAK WAS AROUND THE SEAM WHERE ATTACHED. THIS IS DIRECTLY UNDER THE REAR PASSENGER SEAT ON TOP OF THE FUEL TANK WHERE IT WOULD HAVE BEEN IMPOSSIBLE TO HAVE BEEN HIT BY ANYTHING. THE TANK WAS LEAKING FUEL ON TO THE EXHAUST SYSTEM AT THE REAR OF THE VEHICLE. WE WERE VERY LUCKY THAT THERE WAS NO FIRE. I APPROACHED DODGE ON MORE THAN 4 OCCASIONS TO RECOVER THE COST OF REPAIRS WHICH WERE $1,736.05. I HAVE BEEN REFUSED EACH TIME. THEY ARE AWARE THAT THE TANK IS DEFECTIVE AS I HAVE SENT DOCUMENTATION AND PICTURES TO SHOW THEM. I HAVE ASKED FOR THE NAME OF THE VENDER WHO MADE THE TANK AND HAVE BEEN REFUSED. THIS IS A DEFECT IN MANUFACTURING! THE TANK IS AVAILABLE FOR INSPECTION. I NEED HELP TO RECOVER MY COST FOR SOMEONE'S FAULTY PRODUCT. I HAVE OWNED AUTOMOBILES FOR 48 YEARS AND HAVE NEVER HAD TO REPLACE A FUEL TANK UNTIL NOW. *TR

1/8/2015

MY TANK HAS TO BE LEAKING BECAUSE I REMOVED MY BACK SEAT AND FOUND GAS. RECENTLY TOOK IT TO THE DEALERSHIP BECAUSE OF A CHL AND THE GAS SMELL AND THEY CLAIM THEY COULD NOT FIND THE LOCATION OF THE GAS SMELL. THEY TOLD ME I MAY NEED TO REPLACE THE CANISTER IN WHICH THEY WOULD GLADLY DO FOR $$$$. I DID SOME RESEARCH ONLINE AND THE GAS WAS UNDER MY SEAT. I'M AFRAID FOR MY WIFE AND SON .

10/5/2015

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE PANEL LIGHTS ILLUMINATED INTERMENTLY, THE POWER STEERING FAILED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.

10/2/2013

PROBLEM IDENTICAL TO PRIOR CUSTOMER COMPLAINT WITH ALL INTERNAL LIGHTS AND GAUGES BLINKING. DRIVING DOWN THE ROAD AND THE LIGHTS STARTED FLASHING, ENGINE STARTED RACING, SMELLED RUBBER, SPEEDOMETER RACING. PULLED OVER TO THE SIDE OF THE ROAD. PUT THE CAR IN PARK, AND THE LIGHT SHOW CONTINUED. ALL OF A SUDDEN THE CAR CUT OFF AND NEVER STARTED AGAIN. HAD TO CALL A TOW TRUCK TO PICK IT UP AND TAKE TO REPAIR SHOP. REPAIRMAN EXACT WORDS WERE "THE ALTERNATOR IS FRIED AND IT DESTROYED YOUR BATTERY". AFTER A NEW BATTERY WAS PUT IN THE CAR, THE ALTERNATOR STARTED SMOKING. BATTERY/INSTALLATION $250, ALTERNATER/INSTALLATION $750. COULD ONLY GET ALTERNATOR FROM DODGE DEALERSHIP BECAUSE THEY CLAIM THE CAR WAS TOO NEW FOR AN AFTERMARKET ALTERNATOR.... AND WAS ON BACK ORDER. I MAY NOT BE THE SMARTEST SPERSON IN THE WORLD, BUT DOESN'T IT SEEM THAT THERE ARE SOME MAJOR ISSUES GOING ON IF THE SUPPOSEDLY NEW ALTERNATOR IS ON BACKORDER. HAD MY SON AND I BEEN ON THE HIGHWAY DRIVING AND THE CAR CUT OFF, THIS STORY MAY HAVE HAD A DIFFERENT ENDING. I'M VERY CONCERNED THAT THERE HAS NOT BEEN A RECALL. I HOPE AND PRAY THAT DODGE IS NOT WAITING FOR SOMEONE OR SOME FAMILY TO LOSE THEIR LIFE BEFORE MAKING THIS A SAFER VEHICLE. THIS NOT ONLY PUTS DODGE CHALLENGER OWNERS AT RISK, BUT THE OTHER DRIVERS ON THE ROAD AS WELL. *JS

7/7/2014

WHILE ON A TRIP FOUR HOURS FROM HOME THE CAR WENT COMPLETELY DEAD HAD TO BE TOWED WE HAD TO RENT A TRUCK TO RETURN HOME NO CAR RENTALS OPEN ON SUNDAY I KNOW HAVE TO RENT A CAR TAKE FOUR HOUR TRIP BACK TO GET MY CAR I WAS TOLD I SHOULD HAVE BEEN INFORMED THAT ALTERNATOR WAS RECALLED ON MY VEHICLE AND I WAS NOT NOTIFIED OF ANY RECALL ON THE VEHICLE. THIS HAS KNOW COST ME OVER SIX HUNDRED DOLLARS BETWEEN VEHICLE RENTALS, TOLLS AND GAS DO I HAVE ANY RECOURSE BEING I WAS NEVER NOTIFIED OF A RECALL

7/28/2015

FAULTY DOOR LATCH THAT CAUSED DRIVER SIDE WINDOW TO OPEN AND CLOSE INTERMITTENTLY AND DRAIN THE BATTERY WHILE ENGINE WAS OFF.

6/28/2016

WHILE DRIVING ABOUT 45MPH ABS, EAP/BAS AND TRACTION CONTROL LIGHTS CAME ON. PARKED CAR AND WOULD NOT START. NO POWER. TOWED TO DODGE DEALERSHIP AND AFTER 2 DAYS REPORTED NEEDED NEW BATTERY AFTER OLD BATTERY WOULD NOT KEEP CHARGE. ONE DAY AFTER GOT VEHICLE FROM DEALER, DROVE VEHICLE BATTERY LIGHT CAME ON, DROVE TO DEALER SERVICE TURNED OFF VEHICLE AND TURNED ON AGAIN BUT LIGHT DID NOT COME ON. TECH CHECKED BATTERY CONNECTION, WAS OK AND TRIED TO DRIVE HOME. DROVE VEHICLE 3 MILES BATTERY LIGHT, ABS, EAP/BAS AND TRACTION LIGHTS CAME ON AGAIN, IDLED ROUGH THEN DASH WENT DARK AND CAR KILLED, STEERING LOCKED. GOT RELATIVE TO PUT ANOTHER BATTERY IN TO DRIVE VEHICLE TO DEALERSHIP. IS THERE NOW AWAITING DIAGNOSIS BUT ALL THINGS POINT TO BAD ALTERNATOR. VEHICLE 3WEEKS OUT OF WARRANTY WITH 31000 MILES. THE CHARGER HAS HAD ISSUES WITH ALTERNATOR & HAVE SEEN A FEW CHALLENGERS COMPLAINT ON OTHER SITES. I DID LIKE MY CAR BUT THIS APPEARS TO BE A MANUFACTURER DEFECT WITH ALTERNATORS, ONLY 31000 MILES AND GONE BAD. *TR

4/24/2014

ON MAY 30TH I WAS HEADING HOME AFTER A LOG DAYS WORK WHEN I NOTICED THAT THE BATTERY LIGHT HAD TURNED ON, THINKING IT WAS JUST THE BATTERY NEEDING TO BE RECHARGED I KEPT DRIVING. MINUTES AFTER THE CHECK ENGINE(MIL), BRAKE (PARKING BRAKE?), ABS, ESP BAS, TRACTION CONTROL LIGHTS CAME ON AND GUESS WHAT HAPPENS NEXT!? I LOSE MY ABILITY TO STEER AND BRAKE MY VEHICLE GOING 60 ON THE HIGHWAY! LUCKILY I LIVED 8MIN AWAY FROM MY PLACE AT THE TIME AND MANAGED TO GET TO MY HOME WITH NO POWER STEERING ON BRAKING ABILITY! SO I WENT TO AUTOZONE AND BOUGHT MYSELF A BATTERY BECAUSE IT WAS TESTED AS A BAD BATTERY IT WAS INSTALLED ON MY CAR & IT TURNED ON AS NORMAL, UNTIL I ACTUALLY DROVE MY CAR TO SCHOOL THE FOLLOWING MORNING, SET IT ON PARK & SMOKE STARTED COMING OUT OF MY ALTERNATOR. KNOWING HOW MUCH A ALTERNATOR FOR MY CAR COSTS I SAVED ENOUGH MONEY TO BUY A AFTERMARKET ALTERNATOR SO I WENT TO AUTOZONE TO BUY ONE AND THE GENTLEMEN TOLD ME THAT IT GIVES HIM THE OPTION TO ORDER ONE BUT WHEN HE DOES THEY DON'T HAVE ANY BECAUSE SINCE THE CAR IS NEW THE ONLY I COULD GET IS THE MANUFACTURED ALTERNATOR WHICH THEY SELL FOR $545 AND ARE ON BACK ORDER!? REALLY DODGE REALLY? IT TOOK ME A MONTH TO SET ASIDE MONEY FOR WHAT I THOUGHT I COULD BUY A ALTERNATOR AND COME TO FIND OUT YOU'RE THE ONLY ONES THAT SELL IT, SHAME ON YOU GUYS! I'M FATHER A HARD WORKER AND A STUDENT AT UTI AND YOU GUYS DON'T ALLOW ANYONE TO SELL YOUR ALTERNATORS. DOESN'T MAKE ANY SENSE BEING THAT YOU'RE ON BACK ORDER. THIS COULD'VE ENDED WAY WORSE WHEN I WAS ON THE HIGHWAY. IF YOU'RE READING THIS AND HAVE THE SAME PROBLEM, PLEASE SUBMIT A COMPLAINT AS THEY WILL EVENTUALLY SEE A TREND ABOUT THIS AND HOPEFULLY RECALL THESE BAD ALTERNATORS THAT DENSO MANUFACTURES. *TR

7/10/2014

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE AT A STOP LIGHT, THE VEHICLE STALLED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

11/3/2014

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SMELLED A BURNING ODOR AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, BUT WOULD NOT START THE NEXT MORNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VEHICLE NEEDED AN ALTERNATOR AND A BATTERY. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

11/19/2014

MY 2011 DODGE CHALLENGER WAS IN A HEAD ON ACCIDENT. THE IMPACT PUSH THE MOTOR UNDER THE DASH, CRACKED THE TRANSMISSION, CRUMBLED THE FRONT OF THE CAR ALMOST TO THE WINDSHIELD. THE CHALLENGER HAS AN AIR BAG ON THE SEAT, WELL THAT AIR BAG; NOR THE AIR BAG ON THE WINDSHIELD PILLAR OR THE STEERING WHEEL OR PASSENGER AIR BAG DEPLOY. NOT ONLY DID THE AIR BAGS FAIL, BUT THE SEAT BELT DID NOT LOCK TO RESTRAIN A PERSON FROM AVOIDING INJURY. THIS IS MY SECOND CHALLENGER, MY FIRST CHALLENGER HAD A BAD PAINT JOB AND THIS ONE COULD OF COST ME MY LIFE. I HAVE THE VEHICLE, AWAITING FOR DODGE TO INSPECTION THE DEFECTS. IT HAS BEEN 5 DAYS AND I HAVE YET TO HEAR FROM DODGE NOR ARE MY CALLS BEING RETURNED. *TR

3/27/2012

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED AFTER PARKING THE VEHICLE, THE ABS LIGHT ILLUMINATED, IT STALLED, AND THE IGNITION SWITCH LOCKED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.

9/11/2013

ON MAY 30TH I WAS HEADING HOME AFTER A LOG DAYS WORK WHEN I NOTICED THAT THE BATTERY LIGHT HAD TURNED ON, THINKING IT WAS JUST THE BATTERY NEEDING TO BE RECHARGED I KEPT DRIVING. MINUTES AFTER THE CHECK ENGINE(MIL), BRAKE (PARKING BRAKE?), ABS, ESP BAS, TRACTION CONTROL LIGHTS CAME ON AND GUESS WHAT HAPPENS NEXT!? I LOSE MY ABILITY TO STEER AND BRAKE MY VEHICLE GOING 60 ON THE HIGHWAY! LUCKILY I LIVED 8MIN AWAY FROM MY PLACE AT THE TIME AND MANAGED TO GET TO MY HOME WITH NO POWER STEERING ON BRAKING ABILITY! SO I WENT TO AUTOZONE AND BOUGHT MYSELF A BATTERY BECAUSE IT WAS TESTED AS A BAD BATTERY IT WAS INSTALLED ON MY CAR & IT TURNED ON AS NORMAL, UNTIL I ACTUALLY DROVE MY CAR TO SCHOOL THE FOLLOWING MORNING, SET IT ON PARK & SMOKE STARTED COMING OUT OF MY ALTERNATOR. KNOWING HOW MUCH A ALTERNATOR FOR MY CAR COSTS I SAVED ENOUGH MONEY TO BUY A AFTERMARKET ALTERNATOR SO I WENT TO AUTOZONE TO BUY ONE AND THE GENTLEMEN TOLD ME THAT IT GIVES HIM THE OPTION TO ORDER ONE BUT WHEN HE DOES THEY DON'T HAVE ANY BECAUSE SINCE THE CAR IS NEW THE ONLY I COULD GET IS THE MANUFACTURED ALTERNATOR WHICH THEY SELL FOR $545 AND ARE ON BACK ORDER!? REALLY DODGE REALLY? IT TOOK ME A MONTH TO SET ASIDE MONEY FOR WHAT I THOUGHT I COULD BUY A ALTERNATOR AND COME TO FIND OUT YOU'RE THE ONLY ONES THAT SELL IT, SHAME ON YOU GUYS! I'M FATHER A HARD WORKER AND A STUDENT AT UTI AND YOU GUYS DON'T ALLOW ANYONE TO SELL YOUR ALTERNATORS. DOESN'T MAKE ANY SENSE BEING THAT YOU'RE ON BACK ORDER. THIS COULD'VE ENDED WAY WORSE WHEN I WAS ON THE HIGHWAY. IF YOU'RE READING THIS AND HAVE THE SAME PROBLEM, PLEASE SUBMIT A COMPLAINT AS THEY WILL EVENTUALLY SEE A TREND ABOUT THIS AND HOPEFULLY RECALL THESE BAD ALTERNATORS THAT DENSO MANUFACTURES. *TR

7/10/2014

MY WIFE AN I WERE ON THE INTERSTATE WHEN THE FIRST INCIDENT HAPPENED, RUNNING 70MPH, THE INSTRUMENT PANEL BLINKED AND ALL INSTRUMENTS WENT DOWN THE CAR SHUT DOWN, THERE WASN'T ANY ELECTRICAL TO ANYTHING. I GUESS BEING A MANUAL, IT STARTED BACK UP AUTOMATICALLY. THE SECOND INCIDENT WAS WHEN WE WERE ON OUR WAY HOME WE DECIDED TO TAKE A DIFFERENT WAY HOME BECAUSE THIS HAD HAPPENED, IT THEREFORE HAPPENED AGAIN SAME PROBLEM BUT WE WERE RUNNING 57. WE STOPPED AT A SONIC SHUT THE CAR OFF, WHEN WE STARTED IT BACK UP IT SOUND LIKE IT WAS STARTING OUT OF TIME, THE SAME THING HAPPENED TO US AGAIN THE CLOSER WE GOT HOME. THE CAR IS PARKED AND HAS NOT BEEN MOVED. *TR

2/11/2015

I WAS TRAVELING IN THE CENTER LANE OF THE HWY,GOING APPROX 60 MPH WHEN THE CAR IN THE LEFT LANE A RED CHEVY IMPALA SIDESWIPED A SUV BEHIND ME, AT THAT TIME THE RED CHEVY LOST CONTROL OF HIS CAR AND HIT ME IN THE DRIVERS SIDE REAR QUARTER PANEL, THAT SPUN MY CAR, I THEN HIT THE GUARD RAIL WENT BACK ACROSS 3 LANES OF TRAFFIC HIT THE CAR THAT HIT ME AND STOPPED NEAR THE SHOULDER OF THE HWY.NO AIRBAGS DEPLOYED, MY WIFE'S HEAD SMACKED THE PASSENGER WINDOW AND ENDED UP WITH A MAJOR CONCUSSION,AND OTHER INJURIES. *TR

7/30/2014

THERE IS A PAINT BOOTH ISSUE AT THE FACTORY IN ONTARIO CANADA. MY REDLINE 3 PEARLCOAT HAS BUMPS ALL OVER THE BODY PAINT JOB. ITS LIKE THE BOOTH WAS DIRTY AND IT EITHER GLOBBED OFF THE END OF A SPRAYER OR IT WAS REALLY DIRTY INSIDE BUT I DID NOT SEE IT UNTIL AFTER I PURCHASED IT. I PAID AN EXTRA $995 FOR THIS SO WTF OVER? ORANGE PEEL AND YOU NAME IT. DOES NOT LOOK LIKE A FACTORY PAINT JOB UNLESS IT WAS MONDAY OR FRIDAY I GUESS! I HATE THAT WHEN YOU CALL DODGE CORPORATE THEY COULD GIVE A RATS [XXX]! ONE LADY SAID "WE DON'T CARE WE DON'T SELL THE VEHICLES WE JUST MAKE THEM" I SAID SERIOUSLY SO YOU MAKE A PRODUCT BUT DON'T STAND BEHIND IT [XXX]! NONE OF THEM CARE, EVEN AFTER DROPPING $50K SO YEAH. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

8/22/2014

MY 2011 DODGE CHALLENGER WAS IN A HEAD ON ACCIDENT. THE IMPACT PUSH THE MOTOR UNDER THE DASH, CRACKED THE TRANSMISSION, CRUMBLED THE FRONT OF THE CAR ALMOST TO THE WINDSHIELD. THE CHALLENGER HAS AN AIR BAG ON THE SEAT, WELL THAT AIR BAG; NOR THE AIR BAG ON THE WINDSHIELD PILLAR OR THE STEERING WHEEL OR PASSENGER AIR BAG DEPLOY. NOT ONLY DID THE AIR BAGS FAIL, BUT THE SEAT BELT DID NOT LOCK TO RESTRAIN A PERSON FROM AVOIDING INJURY. THIS IS MY SECOND CHALLENGER, MY FIRST CHALLENGER HAD A BAD PAINT JOB AND THIS ONE COULD OF COST ME MY LIFE. I HAVE THE VEHICLE, AWAITING FOR DODGE TO INSPECTION THE DEFECTS. IT HAS BEEN 5 DAYS AND I HAVE YET TO HEAR FROM DODGE NOR ARE MY CALLS BEING RETURNED. *TR

3/27/2012

ON JULY 12, 2012 WHILE DETAILING THE INSIDE OF MY CAR IN ORDER TO REACH SOME AREAS THAT I COULD NOT REACH THROUGH THE TRUNK I WAS PUSHED THE FRONT SEATS FORWARD SO THE REAR SEATS WOULD DROP DOWN BY DESIGN AND WAS IN AN ODD POSITION TO START WITH, AND HAD THE SEAT BELTS ON THE DRIVER SIDE REAR PUSHED OUT OF THE WAY. WHILE WORKING ON THE DETAILING THEY SLIPPED AND MANAGED TO WRAP ME UP AROUND MY CHEST AND NECK (IT HAPPENED SO FAST I COULD NOT GET OUT OF THE WAY). AS I STRUGGLED TO FREE MYSELF THEY REFUSED TO RELAX AND CONTINUED TO TIGHTEN UP NO MATTER HOW MUCH (WHAT LITTLE SLACK I HAD TO GIVE) SO THAT I COULD PULL THEM BACK OUT. I REPORTED THIS VERY SAME PROBLEM BUT NOT TO THE SAME LEVEL WITH MY 2007 DODGE RAM FRONT BELTS, AND DODGE DID NOT TAKE ACTION. IN ORDER TO FREE MYSELF I HAD TO USE A POCKET KNIFE THAT I HAD IN MY POCKET THAT AFTER SOME SLIGHT RELAXING I WAS ABLE TO REACH TO CUT THE BELTS AND FREE MYSELF. CHRYSLER HAS REFUSED TO ADDRESS THIS, AND DENIED MY WARRANTY BECAUSE I CUT THE SEAT BELTS TO FREE MYSELF. I FAIL TO UNDERSTAND THIS LOGIC AS IT WAS MY ONLY CHOICE TO GET OUT OF THE VEHICLE. THIS IS NOTHING NEW TO DODGE AND HAS BEEN DISCUSSED ON NUMEROUS CHRYSLER PRODUCT RELATED FORUMS ON THE INTERNET, ALL OF WHICH WHEN THEY WERE CONTACTED THEY REFUSED TO ACT ON THE MATTERS. A SEAT BELT SHOULD ONLY LOCKUP WHEN A HARD FORWARD MOTION STOP IS MADE, NOT IN A STATIONARY SETTING AS IT DID IN MY CHALLENGER TRAPPING ME. *TR

8/1/2012

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHEN ACCELERATING TO APPROXIMATELY 55 MPH AND RELEASING THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN TRAVELING AT THAT SPEED AND WOULD NOT DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE IS APPROXIMATELY 25,300 UPDATED 03/26/13*LJ THE CONSUMER STATED THE TRANSMISSION'S FAILURE TO SHIFT AND THE ADVANCEMENT OF THE TIMING CAUSED THE VEHICLE TO MAINTAIN ITS SPEED ON ITS OWN POWER. THE INCIDENT HAPPENED THREE TIMES SINCE THE VEHICLE WAS PURCHASED AND IT OCCURRED AT DIFFERENT SPEEDS. UPDATED 03/27/13

2/14/2013

I WAS RETURNING TO WORK FROM LUNCH AND I WAS DRIVING SOUTH IN THE COMPANY PARKING LOT GOING NO FASTER THAN 5-10 MPH. I STARTED TO MAKE A RIGHT TURN INTO A PARKING SPACE SO THAT I COULD BACK INTO THE PARKING SPACE DIRECTLY BEHIND IT. AS I STARTED TO MAKE THE TURN I TOOK MY FOOT OFF THE GAS AND PLACED IT ON THE BRAKE SO I COULD COME TO A COMPLETE STOP BEFORE I BACKED UP INTO THE SPACE BEHIND ME. AS I HAD MY FOOT ON THE BRAKE THE CAR ACCELERATED ON ITS OWN AND BECAUSE I HAD NO TIME TO REACT THE CAR PLOWED THROUGH A TREE, SOME HEAVY VEGETATION AND DOWN AN EMBANKMENT. THERE WAS SIGNIFICANT DAMAGE TO THE FRONT OF THE CAR, AS A RESULT OF THE IMPACT WITH THE TREE, WHICH CAUSED THE ENTIRE BUMPER TO FALL OFF AND DESTROYED. YET, THE AIRBAGS, WHICH WERE RECALLED AND ALREADY "SERVICED" ONCE BEFORE, NEVER DEPLOYED. *TR

5/28/2014

I OWN A 2011 DODGE CHALLENGER THAT WAS PURCHASED BRAND NEW OFF THE SHOW ROOM FLOOR IN THE LATTER PART OF 2011. I WAS LEAVING WORK ON THIS SUNDAY AND PULLED OUT OF THE PARKING LOT TO MERGE INTO TRAFFIC. WITHIN FIVE OR TEN MINUTES OF HAVING PULLED OFF MY CAR BEGAN A COMPLETE SHUT DOWN. THE WINDOWS WOULDN'T GO UP OR DOWN. THE POWER STEERING WENT OUT. THE RADIO AND LIGHTS ALL WENT BLACK. ALSO THE CAR CUT OFF COMPLETELY WHILE I WAS DRIVING!!!! I NEARLY CAUSED A MAJOR ACCIDENT IN THE MIDDLE OF A BUSY INTERSECTION. LUCKILY THE SURROUNDING DRIVERS WERE PAYING ATTENTION AND DID NOT HIT ME. IM MORTIFIED WITH THIS EXPERIENCE. MY CAR IS ONLY THREE YEARS OLD AND I'M CURRENTLY PAYING A NEARLY $600 NOTE ON IT. IT'S SO UNACCEPTABLE AND TO MAKE MATTERS WORSE, WHEN I CONTACTED DODGE, THE ONLY RECOURSE THEY ADVISED WAS TO CONTACT THE DEALER AND HAVE THE REPAIRS DONE AND APPLY FOR REIMBURSEMENT WHENEVER THE RECALL IS ANNOUNCED. WHEN I ASKED IF THEY WOULD BE WILLING TO HAVE A DEALER COME PICK UP THE CAR AS IT IS CURRENTLY INOPERABLE, THEY SAID THAT THE TOWING FEES WOULD BE MY RESPONSIBILITY AS WELL & PROBABLY WOULD NOT BE REIMBURSED. THE CUSTOMER SERVICE REPS BOTH TIMES I CALLED WERE OF LITTLE OR NO HELP AT ALL AND SEEMED GENUINELY UNCONCERNED THAT MY VEHICLE CUT OFF WHILE I WAS DRIVING!!! MY CALL TO THE DEALERSHIP WAS THE SAME. I HAVE HAD ALL MAINTENANCE FOR MY VEHICLE PERFORMED AT THE DODGE DEALERSHIP FROM OIL CHANGES TO TIRE REPLACEMENT. I'VE BEEN A LOYAL CUSTOMER & EVEN DONE REFERRALS FOR THE DEALERSHIP. THIS IS BY FAR THE WORST EXPERIENCE I'VE HAD WITH ANY CAR COMPANY AND I AM SO DISAPPOINTED. I WILL NEVER PURCHASE ANYTHING ELSE FROM THE CHRYSLER BRAND. I NOTICED THE RECALL EVEN INCLUDES THE CARS THEY ARE CURRENTLY SELLING ON THE LOTS (2014 MODELS) SO PLEASE BEWARE AND WARN ANYONE YOU KNOW TO STAY AWAY FROM CHRYSLER & ITS PRODUCTS. THEY DON'T CARE ABOUT YOU OR YOUR SAFETY. *TR

10/21/2014

JUST GOT THROUGH AN INTERSECTION INSTRUMENT PANEL ALL LIGHTS STARTED FLASHING THEN CAR SHUT DOWN COULD NOT STEER HAD NO HAZARD LIGHTS NOTHING IT IS PART OF A CHRYSLER RECALL WAS A VERY DANGEROUS SITUATION IT WAS DARK MY CAR IS BLACK AND I HAD NO WAY OF LETTING TRAFFIC KNOW I WAS THERE IF I HAD A FLARE IN THE TRUNK I COULDN'T GET TO IT AS LATCH IS ELECTRICAL AND SO IT DIDN'T WORK. I HAD IT TOWED TO THE DEALER WHO SAID HE COULDN'T HELP ME FOR WEEKS AND NO COURTESY CAR WAS AVAILABLE TO ME AND IF IT WAS A RECALL IT COLD NOT BE FIXED BECAUSE THERE IS NO FIX FOR THE RECALL YET THEY ARE SUPPOSED TO GIVE ME PRIORITY SERVICE AFTER SPEAKING WITH THE RECALL CENTER BUT I AM TO PAY ALL CHARGES AND THEN TRY TO GET REIMBURSED FROM CHRYSLER. THE CHRYSLER CARE CENTER SAID THEY WOULD PAY FOR THE NEW ALTERNATOR BUT NOT THE RENTAL OR DIAGNOSTIC CHARGE AND THAT THE SHUTDOWN COULD HAPPEN AGAIN, UNTIL THEY CAN COME UP WITH A FIX FOR THE ALTERNATOR ISSUE RECALL P60 THIS WAS A VERY DANGEROUS SITUATION BECAUSE OF A FAULTY MANUFACTURED PART I DON'T FEEL I SHOULD HAVE TO INCUR ANY EXPENSE OR BE FORCED TO DRIVE AN UNSAFE CAR I BOUGHT THE CAR IN GOOD FAITH AND I EXPECTED IT TO BE SAFE. MY CAR WAS NOT LOOKED AT TODAY AS PROMISED HOPEFULLY TOMORROW I DID NOT RECEIVE ANY CALL BACK FROM THE DEALER. I THINK ITS CRIMINAL THAT OWNERS OF THESE VEHICLES ARE EXPECTED TO DRIVE THEM UNTIL THEY CAN GET TO FIXING THE PART HAD I BEEN ON THE FREEWAY IN 70 MPH TRAFFIC I DOUBT I WOULD BE HERE TO WRITE THIS COMPLAINT. SEVERAL CARS AND SEMI TRUCKS CAME VERY CLOS TO HITTING MY CAR UNTIL A STATE TROOPER COULD GET THERE TO PROVIDE FLASHING LIGHTS WHILE WAITING FOR THE TOW TRUCK. I HAD NO WARNING THE CAR JUST COMPLETELY SHUT DOWN. *TR

1/15/2015

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE DRIVER SIDE WINDOW WAS FUNCTIONING INDEPENDENTLY AND CAUSED THE BATTERY TO DRAIN. THE WINDOW HAD TO BE CRACKED IN ORDER FOR THE VEHICLE TO BE ENERGIZED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE MOTOR IN THE WINDOW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

12/28/2015

The contact owns a 2011 Dodge Challenger. The contact stated that at the time of purchase he noticed that the driver’s side front window failed to close securely in the window seal. The contact attempted to manually place the window into the seal but was unable to fix the failure. The vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 138,000.

6/25/2021

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT NOTICED THAT THE DRIVER SIDE WINDOW OPERATED INDEPENDENTLY WITHOUT WARNING AND CAUSED THE VEHICLE ALARM TO SOUND. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

8/25/2016

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. ALSO, THE DRIVER'S SIDE WINDOW INDEPENDENTLY ROLLED UP AND DOWN. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO GLENDALE DODGE CHRYSLER JEEP (900 S BRAND BLVD, GLENDALE, CA 91204, (818) 839-2457) WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DRAINING THE BATTERY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

3/6/2019

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE CAUGHT ON FIRE FROM UNDER THE REAR DRIVER'S SIDE. THE FIRE DEPARTMENT WAS CONTACTED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACT WHO SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS DECLARED TOTALED. THE FAILURE AND THE CURRENT MILEAGE WAS 500. UPDATED 03/06/12*LJ UPDATED 03/16/12

1/31/2012

MY 2011 DODGE CHALLENGER WAS IN A HEAD ON ACCIDENT. THE IMPACT PUSH THE MOTOR UNDER THE DASH, CRACKED THE TRANSMISSION, CRUMBLED THE FRONT OF THE CAR ALMOST TO THE WINDSHIELD. THE CHALLENGER HAS AN AIR BAG ON THE SEAT, WELL THAT AIR BAG; NOR THE AIR BAG ON THE WINDSHIELD PILLAR OR THE STEERING WHEEL OR PASSENGER AIR BAG DEPLOY. NOT ONLY DID THE AIR BAGS FAIL, BUT THE SEAT BELT DID NOT LOCK TO RESTRAIN A PERSON FROM AVOIDING INJURY. THIS IS MY SECOND CHALLENGER, MY FIRST CHALLENGER HAD A BAD PAINT JOB AND THIS ONE COULD OF COST ME MY LIFE. I HAVE THE VEHICLE, AWAITING FOR DODGE TO INSPECTION THE DEFECTS. IT HAS BEEN 5 DAYS AND I HAVE YET TO HEAR FROM DODGE NOR ARE MY CALLS BEING RETURNED. *TR

3/27/2012

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT WHEN ACCELERATING TO APPROXIMATELY 55 MPH AND RELEASING THE ACCELERATOR PEDAL, THE VEHICLE WOULD REMAIN TRAVELING AT THAT SPEED AND WOULD NOT DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE DEALER WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE CURRENT MILEAGE IS APPROXIMATELY 25,300 UPDATED 03/26/13*LJ THE CONSUMER STATED THE TRANSMISSION'S FAILURE TO SHIFT AND THE ADVANCEMENT OF THE TIMING CAUSED THE VEHICLE TO MAINTAIN ITS SPEED ON ITS OWN POWER. THE INCIDENT HAPPENED THREE TIMES SINCE THE VEHICLE WAS PURCHASED AND IT OCCURRED AT DIFFERENT SPEEDS. UPDATED 03/27/13

2/14/2013

WAS DRIVING DOWN THE FREEWAY AND AT APPROXIMATELY 75 MPH, VEHICLE'S ENGINE FAILED AND ALL SYSTEMS WENT DEAD. LUCKILY I HAD ENOUGH MOMENTUM TO GET OFF THE FREEWAY AND INTO A SAFE AREA. AFTER BEING TESTED BY MECHANIC, HE SAID THE EDM HAD A STORED FAULT WITH THE CAMSHAFT SENSOR HOWEVER NO CURRENT FAULTS. CAMSHAFT SENSOR WAS STILL REPLACED AND CAR WOULD STILL NOT TURN ON. MECHANIC TOLD ME HE READ SEVERAL STORIES OF ALL WIRE HARNESSES BEING REPLACED AND EVEN EDM BEING REPLACED HOWEVER PROBLEM STILL CONTINUES TO PERSIST. *TR

6/5/2014

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND SMOKE APPEARED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,000.

8/12/2014

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE STALLED AND SMOKE APPEARED FROM UNDERNEATH THE HOOD. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,000.

8/12/2014

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT SMELLED A BURNING ODOR AND ALL THE WARNING LIGHTS ILLUMINATED. THE VEHICLE STALLED, BUT WAS ABLE TO BE RESTARTED. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE, BUT WOULD NOT START THE NEXT MORNING. THE VEHICLE WAS TOWED TO THE DEALER WHO STATED THAT THE VEHICLE NEEDED AN ALTERNATOR AND A BATTERY. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 44,000.

11/19/2014

MY WINDOW CONSTANTLY GOES UP AND DOWN 1/8TH INCH WHEN THE VEHICLE IS TURNED OFF. I HAVE LOOKED ONLINE AND FOUND 80 2011 CHALLENGERS RECALLED FOR THIS EXACT PROBLEM, I BELIEVE THEY SHOULD ALL BE UNDER RECALL. THE SMART GLASS OPERATION IS FAULTY. EVERY 7 SECONDS MY WINDOW MOVES 1/8TH OF AN INCH UP OR DOWN. THIS DRAINS MY BATTERY AND MAKES MY CAR DIE. CUSTOMER SATISFACTION NOTIFICATION M24 SHOULD BE EXPANDED TO INCLUDE ALL 2011 CHALLENGERS WITH THE SMART GLASS. *TR

4/21/2015

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE OPERATING THE VEHICLE, THE INSTRUMENT PANEL WARNING AND SENSOR LIGHTS SUDDENLY ILLUMINATED ALONG WITH THE ABS SENSOR LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WHEEL SPEED AND TIRE SENSORS WERE FAULTY AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 43,000.

6/15/2015

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. THE CONTACT STATED THAT THE KEY WAS BECOMING INCREASINGLY DIFFICULT TO TURN OVER AND START THE VEHICLE. THE CONTACT HAD TO MAKE SEVERAL ATTEMPTS TO START THE VEHICLE. THE DOOR LATCHES ALSO FAILED TO UNLOCK WITH THE KEY-LESS ENTRY EACH TIME THE CONTACT WAS NEAR THE VEHICLE. AS A RESULT, THE CONTACT MANUALLY OPENED THE DOORS. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V634000 (ELECTRICAL SYSTEM) AND WAS WAITING ON THE PART FROM THE DEALER TO SCHEDULE THE RECALL REPAIR APPOINTMENT. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE. PARTS DISTRIBUTION DISCONNECT.

12/29/2015

TL* THE CONTACT OWNS A 2011 DODGE CHALLENGER. WHILE DRIVING 30 MPH, THE CONTACT CRASHED INTO A CONCRETE WALL WHILE THE VEHICLE WAS EXPERIENCING FAILURES WITH THE STEREO. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE UNKNOWN.

3/2/2016