2016 Chrysler 300 Owner Complaints

I RECEIVED A NOTICE IN THE MAIL SPECIFYING THAT MY VEHICLE'S AIRBAGS MAY HAVE A RECALL.

11/5/2017

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED, WHICH RESULTED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE POWER STEERING AND AIR BAG INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT END ON THE DRIVER'S SIDE WAS DAMAGED, BUT THE VEHICLE WAS NOT DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, CHEST, AND LOWER BACK. THE CONTACT'S WIFE STRUCK HER HEAD ON THE PASSENGER SIDE WINDOW AND SUSTAINED A BACK INJURY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED AT THE TIME. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

5/16/2018

WENT THE DEALER, THEY REPLACED A PART. IT DIDN'T FIX IT BUT MADE IT WORSE . TOKE IT BACK BUT CHRYSLER REFUSED TO FIX IT. STATING THAT IT WAS NOT TOO BAD.

4/25/2018

I WAS TOLD THAT THE A/C EVAPORATOR UNIT IS NOT WORKING AND NEEDS TO BE REPLACED. SERVICE ADVISOR AT HEMET CHRYSLER ALSO STATED THAT CHRYSLER SENT OUT A PART BULLETIN ON THIS PART SINCE THEY ARE KNOWN TO FAIL, THAT CHRYSLER WILL BE REPLACING THE PART AT THE END OF YEAR WITH NEW PART. THIS IS MY THIRD CHRYSLER VEHICLE THAT IS HAVING THE SAME ISSUE. I CURRENTLY OWN 2015 DODGE CHARGER, 2015 DODGE DURANGO, AND 2016 CHRYSLER 300S THAT I'M HAVING ISSUES WITH. I DID CONTACT CHRYSLER FOR SOME ASSISTANCE SINCE IT'S A $2700 REPAIR SINCE MY VEHICLE IS NO LONGER UNDER WARRANTY AND SINCE I'M HAVING THE SAME ISSUE IN ALL THREE CARS. THEIR NEEDS TO BE A RECALL FOR THIS PART SINCE I THINK THEY KNOW OF HEIR A/C UNITS ARE FAILING.

8/25/2018

THE TRANSMISSION WILL NOT SHIFT WHEN REQUIRED. THE VEHICLE WAS GOING AROUND A CORNER, AT APPROXIMATELY 15-20 MPH THE TRANSMISSION HESITATED. I ACCELERATED BUT THE TRANSMISSION WOULD NOT DOWNSHIFT. I FLOORED THE ACCELERATOR AND NOTHING HAPPENED. THE VEHICLE CONTINUED AT THE SAME SPEED OF 15-20 MPH. I WAS ALMOST SIDESWIPED IN THE PROCESS. I REMAINED ON THE ACCELERATOR FOR ALMOST 30 SECONDS AND THE VEHICLE NEVER INCREASED SPEED OR SHIFTED GEARS. THIS IS NOT THE FIRST FAULTY EXPERIENCE WITH THE VEHICLE BUT THE FINAL STRAW FILING A COMPLAINT. I HAVE HAD NUMEROUS ISSUES WITH THE TRANSMISSION UP SHIFTING, DOWN SHIFTING, AND HESITATIONS OF THIS TRANSMISSION.

3/14/2016

I RENTED A CAR FROM FOX CAR RENTAL AND I WAS RENTING 2016 CHRYSLER 300 MY DREAM CAR HAS I WAS DRIVING TURNED RIGHT ON A RESIDENTIAL STREET THE REAR SHIFT BY IT SELF THE NOB TURNED WHEN I PRESSED ON THE BREAKS I GOT REAL SCARED AND I WENT BACK TO THE CAR RENTAL AND TOLD THE MANGER THAT THIS CAR THAT IS A 2016 CAR THEY JUST RECEIVED NEEDED TO BE RETURNED TO THE DEALER CAUSE IT MALFUNCTION WHEN I PRESS THE BREAKS THE NOB OF THE 2016 CHRYSLER 300 GEAR SHIFT CHANGED GEAR ON ITS OWN. I WAS ONLY GOING 5MPH THAT IS VERY DANGEROUS ESPECIALLY IF YOU ARE DRIVING IN A DOWN STIFF ROAD OR STREET I DO NOT THINK THE NOB GEAR DOES NOT LOCK SO IT CHANGED REAR ON ITS OWN WHEN YOU DO A SUDDEN BREAK

5/22/2016

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 60 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE CONTACT ALSO DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 09/08/16*LJ *TR

8/4/2016

I WAS DRIVING ABOUT 50MPH AND THINGS STARTED SHUTTING DOWN LIKE THE RADIO AND THE INSTRUMENT PANEL SAID THE CAR WAS GOING INTO POWER SAVING MODE. I HAD ABOUT 5 MILES TO MY DESTINATION AND MY CAR STALLED RIGHT BEFORE I GOT THERE BUT I KEPT UP MY SPEED AND WAS ABLE TO COAST IN. I TRIED STARTING IT JUST TO SEE AND GOT NOTHING. TOW TRUCK CAME ABOUT AN HOUR LATER AND I WAS ABLE TO START IT TO BACK IT UP BUT WHEN I TURNED IT OFF, IT WOULD NOT START AGAIN. EVEN BEING A WOMAN I KNEW THIS WAS NOT A CASE OF DEAD BATTERY AS IT HAPPENED WHILE DRIVING. MY CAR WAS TOWED TO MY MECHANIC AND SURE ENOUGH, THE ALTERNATOR WAS BAD ON A 4 YEAR OLD CHRYSLER WITH APPROXIMATELY ONLY 30,000 MILES! APPARENTLY THERE IS A RECALL ALREADY ON MY SAME YEAR/MAKE/MODEL HOWEVER "SUPPOSEDLY" THE HEMI'S WEREN'T AFFECTED.

11/5/2016

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 60 MPH WITH THE ACCELERATOR PEDAL DEPRESSED, THE CONTACT ALSO DEPRESSED THE BRAKE PEDAL AND THE VEHICLE STALLED. THE CONTACT STATED THAT THE VEHICLE LOST ELECTRICAL POWER. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER TO BE DIAGNOSED, BUT THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,000. UPDATED 09/08/16*LJ *TR

8/4/2016

ABS system failed. Front axel disconnected and now needs replaced along with both CV boots. It is now effecting the Carrier Barring (Drive shaft)

8/23/2022

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED, WHICH RESULTED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE POWER STEERING AND AIR BAG INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT END ON THE DRIVER'S SIDE WAS DAMAGED, BUT THE VEHICLE WAS NOT DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, CHEST, AND LOWER BACK. THE CONTACT'S WIFE STRUCK HER HEAD ON THE PASSENGER SIDE WINDOW AND SUSTAINED A BACK INJURY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED AT THE TIME. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

5/16/2018

THE INSIDE FRONT PASSENGER SIDE DOOR PANEL IS LIFTING UP AWAY FROM THE WINDOW. THIS CAR IS GARAGE KEPT AND I HAVE BEEN WORKING FROM HOME SINCE MARCH 23, 2020 SO IT HAS NOT BEEN LEFT OUT IN THE SUN. THE INTERIOR VINYL IS PULLING AWAY AND SEPARATING FROM THE BODY. THIS HAPPENED WHEN STATIONARY AND IS GETTING INCREASINGLY WORSE.

7/13/2020

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING 20 MPH, THE STEERING WHEEL SEIZED, WHICH RESULTED IN A FRONT END COLLISION. THE CONTACT STATED THAT THE POWER STEERING AND AIR BAG INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE FRONT END ON THE DRIVER'S SIDE WAS DAMAGED, BUT THE VEHICLE WAS NOT DESTROYED. THE CONTACT SUSTAINED INJURIES TO THE RIGHT KNEE, CHEST, AND LOWER BACK. THE CONTACT'S WIFE STRUCK HER HEAD ON THE PASSENGER SIDE WINDOW AND SUSTAINED A BACK INJURY. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND REPAIRED. THE VEHICLE WAS NOT DIAGNOSED AT THE TIME. THE DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS FOR THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

5/16/2018

STEERING HAS FELT "STICKY" FOR ABOUT A WEEK. IT IS DIFFICULT TO TURN THE STEERING WHEEL AT ALL, AND IT WOULD GET STUCK IN CERTAIN POSITIONS SO I PHYSICALLY COULDN'T TURN OR CHANGE DIRECTIONS. THE PROBLEM WASN'T TOO BAD AT FIRST, BUT THEN GOT EXTREMELY BAD AS OF 08/07/2019. STEERING WAS ALMOST IMPOSSIBLE, AND THE STEERING WHEEL WOULD GET STUCK N ALMOST EVERY TURN, MAKING DRIVING ALMOST IMPOSSIBLE, AND VERY DANGEROUS. AS OF 08/09/2019, THE STEERING WHEEL IS ALMOST CONSTANTLY STUCK, AND REQUIRES EXTREME FORCE, OR SLAMMING ON THE BRAKES TO TURN OR CHANGE DIRECTIONS AT ALL. EVEN SLIGHT TURNS ARE DIFFICULT AND DANGEROUS. THE CAR IS NOW COMPLETELY UNSAFE TO DRIVE, AND HAS SWERVED OFF THE ROAD SEVERAL TIMES, AND EVEN SCRAPED A DIVIDER BECAUSE THE STEERING WHEEL WAS LOCKED INTO PLACE AND COULDN'T BE CORRECTED. THESE WERE ALL WHILE DRIVING, DRIVING ON THE HIGHWAY, STEERING WAS SLIGHTLY EASIER. BUT THAT IS WHERE THE CRASH WITH THE DIVIDER HAPPENED. DRIVING ON CITY STREETS WAS MORE DIFFICULT BECAUSE THERE ARE MORE TURNS AND THEY ARE SHARPER. THIS IS NOW COMPLETELY IMPOSSIBLE. WHEN THE CAR IS STATIONARY, OR IN PARK, THE STEERING WHEEL IS LOCKED IN PLACE AND CAN'T BE TURNED.

8/9/2019

FUEL CANISTER RECALL # UB4.

7/2/2020

MY 4 YEAR OLD CHRYSLER STARTED GIVING OFF A VERY STRONG SMELL OF FRESH GASOLINE EACH TIME I FILLED UP THE TANK. THE FUMES WERE SO STRONG I HAD THE CAR ON A LIFT LOOKING FOR LEAKS IN THE REAR OF THE CAR. THERE WAS NO VISIBLE LEAKING OF GASOLINE. THE SMELL WAS ALSO SUPER STRONG OUT SIDE OF THE REAR AND SIDES OF THE CAR TO THE POINT OF FEAR OF SOMEONE WALKING BY AND DROPPING A CIGAR AND BLOWING UP FROM THE FUMES. THE SMELL WAS THERE WHILE SITTING AND MOVING. THE DEALER ADVISED ME NOT TO ADD MORE THAN 1/8 OF A TANK OF GAS FROM EMPTY OR THE FUEL WOULD ESCAPE FROM THE CRACK OR HOLE AND CAUSE THE CANCEROUS SMELL. THE TECH AT THE DEALER REPORTED THAT THE FUEL WAS LEAKING AT THE FILLER CONNECTOR.

10/30/2020

THE CAR DRIFTS/ MOVES FORWARD WHILE IN PARK. IT CAUSED AN ACCIDENT WHILE INITIALLY STATIONARY IN A PARKING LOT.

11/30/2017

NEEDED REPAIR FOR BRAKE SHRUDDERING AT 51,000KM, FRONT ROTORS HAD TO BE MACHINED, BRAKE PADS WERE MEASURED AS WELL, 8MM LEFT ON FRONT AND 6 ON REAR. FRONT PADS AT 80%, DEFECTIVE FRONT ROTORS. CHRYSLER BRUSHED OFF WARRANTY CLAIM, THEY STATED IT IS ONLY FOR 1 YEAR OR 20,000KM. MUST HAVE BEEN MATERIAL LATENT DEFECT.

10/1/2018

WHILE DRIVING DOWN HIGHWAY THE SUNROOF IMPLODED, GLASS EVERYWHERE, NO OTHER VEHICLE AROUND. CHRYSLER IS REFUSING TO FIX .VEHICLE HAS 22,000 MILES WITH A 3 YEAR 30,000 MILE WARRANTY

3/12/2019

I WAS DRIVING BEHIND A TRUCK #155. USDOT1605061. WHEN A ROCK CRACKED MY WINDSHIELD. I WAS IN THE LEFT LANE ON HIGHWAY ON MY WAY TO WORK. TOWARD DAPHNE AND SPANISH FORT. IT WAS RIGHT AFTER LEAVING THE TUNNEL. IT WAS DRIVING IN FRONT OF ME WHEN IT HAPPENED. I WAS GOOD DISTANCE AWAY. POLICE REPORT #M2190903231

9/23/2019

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. WHILE DRIVING AT A LOW SPEEDS, THE CONTACT DEPRESSED THE BRAKE AND ACCELERATOR PEDALS AT THE SAME TIME AND THE VEHICLE STALLED. THE "ELECTRONIC THROTTLE CONTROL SYSTEM SHOULD BE SERVICED" WARNING INDICATOR ILLUMINATED. THE CONTACT HAD TO PLACE THE VEHICLE IN PARK AND RESTART IT TO RESUME DRIVING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT HE NEEDED TO KEEP HIS FOOT OFF THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE APPROXIMATE FAILURE MILEAGE WAS 8,000. UPDATED 06/29/17*LJ THE CONSUMER STATED THE FAILURE ONLY OCCURRS AT SLOW SPEEDS. UPDATED 10/19/2017*JS

5/8/2017

ECM LIGHT COME ON WHEN I'M ON THE HIGHWAY AND I GET LOSS OF POWER AND CAR SLOWS DOWN AND I SEEN ON CREDIT KARMA SHOWN THERE WAS A RECALL FOR THE PCM MODULE I WANTED TO KNOW IF I QUALIFY FOR A FREE RECALL REPAIR. *TR

6/3/2020

WENT THE DEALER, THEY REPLACED A PART. IT DIDN'T FIX IT BUT MADE IT WORSE . TOKE IT BACK BUT CHRYSLER REFUSED TO FIX IT. STATING THAT IT WAS NOT TOO BAD.

4/25/2018

ECM LIGHT COME ON WHEN I'M ON THE HIGHWAY AND I GET LOSS OF POWER AND CAR SLOWS DOWN AND I SEEN ON CREDIT KARMA SHOWN THERE WAS A RECALL FOR THE PCM MODULE I WANTED TO KNOW IF I QUALIFY FOR A FREE RECALL REPAIR. *TR

6/3/2020

ON LOW BEAM HEADLIGHTS PRODUCE VERY LOW LIGHT MAKING IT DIFFICULT TO DRIVE AT NIGHT. HIGH BEAMS PRODUCE LOTS OF LIGHT AND IS GREAT. WENT TO DEALER AND WAS TOLD THEY HAVE HAD OTHER COMPLAINTS ABOUT THE HEADLIGHTS. THEY HAVE NO FIX FOR THIS. CALLED FIAT-CHRYSLER CUSTOMER SERVICE AND THEY HAVE NO FIX FOR THIS PROBLEM. MY ONLY FIX AT THIS TIME IS TO DRIVE WITH AT NIGHT WITH HIGH BEAMS ON. I PURCHASED THIS VEHICLE 0N 08/18 AS A PRE OWNED PROGRAM CAR.

11/20/2018

THE LIGHT ON THE BACK PASSENGER SIDE LEAKS WHEN IT RAINS. IT LEAKS MOST WHEN THE CAR IS SITTING STILL.

1/11/2020

TL* THE CONTACT OWNS A 2016 CHRYSLER 300. THE CONTACT STATED THAT THE FRONT AND REAR DOORS PANELS DETACHED FROM THE PANELS AT THE WINDOWS. THE CONTACT STATED THE FAILURE WAS CALLED DE-LAMINATING. THE VEHICLE WAS TAKEN TO HERITAGE CHRYSLER DODGE JEEP RAM OWINGS MILLS (11212 REISTERSTOWN RD SUITE A, OWINGS MILLS, MD 21117 (866) 771-8050) WHERE THE VEHICLE WAS DIAGNOSED AND THE CONTACT WAS INFORMED THAT THE PANEL NEEDED TO BE HEATED AND ADJUSTED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 30,000.

9/21/2020

The contact owns a 2016 Chrysler 300. The contact stated while the vehicle parked, she noticed that the interior door was separating from the door frame showing the padding on the front and rear driver’s and passenger’s side doors. The contact took the vehicle to a local dealer to have the vehicle inspected. The contact was informed that the sun or the heat had warped the parts connected to the door panels. The dealer recommended that the door panels be replaced. The contact was concerned that replacing the panels with the same type of panels would result in the same kind of failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000.

10/7/2021

AFTER FUELING MY CAR AND LEAVING THE GAS STATION THE CAR DIES WHEN I COME TO A STOP. I RESTART THE CAR, AND THEY IT STUTTERS, GOES, STUTTERS, AND THEN WILL DIE AGAIN WHEN I COME TO A STOP. THIS IS AT LOW SPEEDS. *TR

12/30/2016

We purchased the vehicle and after we purchased the vehicle we noticed that the odometer was 85,453 on the contract on 04/20/2021 and we had gotten the Carfax report on 05/10/2021 and in 2016 the odometers reading was 86,960 so we decided to have the further looked at for warranties at Viva Dodge Chrysler and the odometer was 88,521 miles

8/11/2021

The contact owns a 2016 Chrysler 300. The contact stated that while driving at 65 MPH, an abnormal sound was coming from the vehicle. The vehicle was taken to the dealer and diagnosed that the driveshaft had loosened. The driveshaft needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and informed the contact to pay the deductible and diagnostic fee. The failure mileage was 49,642.

12/28/2021

Passenger front heated seat for no apparent reason began smoldering and two small burn holes came through the seat cushion. Vehicle was parked at the time and the ignition was off, and the car was unoccupied. this incident was reported to Chrysler and the car was taken to a dealer for inspection. The inspector's report indicated that this was not caused by a manufactures defect and told me to contact my insurance company. I do not agree with these findings and think that this matter should be investigated further as a dangerous fire might occur.

5/21/2022

The contact owns a 2016 Chrysler 300. The contact stated that water was leaking from the rear passenger’s side of the vehicle. Additionally, the contact stated that the window trim on the rear driver's side door had detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000.

6/13/2023

The contact's daughter owns a 2016 Chrysler 300. The contact stated that the back-over prevention camera displayed a distorted image while in use. The contact stated that an unknown dealer was notified of the failure. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 103,000.

10/25/2023