2015 Chrysler 200 Owner Complaints

DURING LAUNCH OF 2015 CHRYSLER 200 AT STERLING HEIGHTS ASSEMBLY PLANT VEHICLES HAVE HAD AT LEAST 30 TORQUE FAILURES OR NO READS FOR CRITICAL JOINTS. THEREFORE TORQUE WOULD HAVE TO BE VERIFIED MANUALLY. UNFORTUNATELY THE COMPANY HAS NOT PROVIDED THE PROPER SOCKETS TO THE WRENCHES TO VERIFY THE JOINTS. DESPITE THIS MANAGEMENT HAS PRESSURED SUPERVISORS TO LEAVE NO DEFECTS ON THE LINE. THIS ENVIRONMENT HAS CAUSED SUPERVISORS TO BUY OFF ON UNVERIFIED TORQUE ON CRITICAL SAFETY JOINTS. *TR

3/27/2014

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT THE VEHICLE ERRONEOUSLY SHIFTED TO NEUTRAL. THE VEHICLE WAS RESTARTED TO REGAIN NORMAL FUNCTION. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TOWED TO THE DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,900.

9/5/2014

I HAVE A 2015 CHRYSLER 200S, MY CAR HAS STALLED ON 3 OCCASIONS WHILE DRIVING, EACH AT DIFFERENT SPEEDS. ON TWO OF THE INCIDENTS, THE CAR SHUT OFF, I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE ROAD AND PLACE THE CAR BACK INTO PARK. ONCE IN PARK I WAS ABLE TO RESTART THE ENGINE AND PROCEED WITH DRIVING. ON JULY 8, 2014 THE CAR STALLED AND TOTALLY SHUT DOWN. THE CAR WAS LOCKED AND WOULD NOT DO ANYTHING. I ATTEMPTED TO PLACE THE CAR IN PARK HOWEVER THE CONTROL KNOB (CENTER CONSOLE ON THESE CARS) TO DO SO WAS LOCKED AND WOULD NOT MOVE. THE ENGINE WAS SHUT DOWN HOWEVER ALL ELECTRICAL SYSTEMS WERE STILL ACTIVE WITHIN THE CAR. SEVERAL SERVICE MESSAGES CYCLED THROUGH THE DISPLAY ON THE VEHICLE; THEREFORE I CONTACTED CHRYSLER ROADSIDE ASSISTANCE. ROADSIDE ASSISTANCE ARRIVED AND MY CAR WAS TOWED TO THE NEAREST CHRYSLER DEALER (NOT THE DEALER I BOUGHT IT FROM). ONCE AT THE DEALER I WAS INFORMED THAT MY CAR WOULD NOT BE ABLE TO BE LOOKED AT BECAUSE THEY WERE TOO BUSY. THEREFORE MY CAR REMAINED ON THE LOT, ALL ELECTRICAL SYSTEMS WERE STILL RUNNING THROUGHOUT THE ENTIRE NIGHT (APPROXIMATELY 12-15 HOURS) BEFORE IT WAS LOOKED AT. IN THAT TIME THE BATTERY HAD DIED, ONCE IT WAS JUMPED IT STARTED AND IT WAS ABLE TO BE PULLED INTO A SERVICE BAY. AFTER 2 DAYS IN THE SERVICE DEPT I WAS INFORMED THEY COULD NOT RECREATE THE ISSUE THAT CAUSED THE CAR TO TOTALLY SHUT DOWN AND LOCK UP WHILE DRIVING. THEY "ROAD TESTED" THE CAR 102 MILES AS INSTRUCTED BY CHRYSLER HOWEVER NO CODES WERE ACTIVE IN REGARDS TO THE INCIDENT ON JULY 8, 2014. THEY HAVE NOW RETURNED MY CAR TO ME WITHOUT THIS MAJOR SAFETY ISSUE BEING ADDRESSED. THE FINAL VERDICT FROM THE DEALER WAS, WE CANNOT RECREATE THE STALLING AND SHUTDOWN THEREFORE WE WILL BE RETURNING THE CAR TO YOU. THE CAR WAS BOUGHT BRAND NEW AND I HAVE HAD IT 3 WEEKS. *TR

7/11/2014

THIS INCIDENT HAS HAPPENED ON TWO SEPARATE OCCASIONS. WHILE DRIVING ON THE HIGHWAY AT SPEEDS AROUND 60 TO 70 MPH, MY CAR WILL SUDDENLY STALL, AND I AM UNABLE TO ACCELERATE. MY ELECTRONIC DASH DISPLAY WOULD BEGIN BLINKING, AND I HAVE NO POWER TO THE PEDAL AT ALL. ON BOTH OCCASIONS, I WAS IN FACT ABLE TO PULL OF TO THE SIDE OF THE ROAD TO AVOID ANY KIND OF CAR ACCIDENT, HOWEVER THE SECOND INCIDENT NEARLY CAUSED A CRASH BECAUSE THE TRAFFIC VOLUMES AT THE TIME WERE QUITE HEAVY. I WAS NEARLY REAR ENDED DUE TO MY SUDDEN DECELERATION. AFTER THE SECOND INCIDENT, I DECIDED TO TAKE THE CAR IN FOR SERVICE. AS OF TODAY (3 DAYS IN THE SHOP) I HAVE NOT HEARD A REASON AS TO WHY THIS IS OCCURRING. I HAVE HAD THE CAR FOR ROUGHLY 4 MONTHS, AND THIS STALLING HAS HAPPENED TWICE. I AM WORRIED THAT IT WILL EVENTUALLY LEAD TO AN ACCIDENT ON THE ROAD. *TR

10/16/2014

I HAVE A 2015 CHRYSLER 200S, MY CAR HAS STALLED ON 3 OCCASIONS WHILE DRIVING, EACH AT DIFFERENT SPEEDS. ON TWO OF THE INCIDENTS, THE CAR SHUT OFF, I WAS ABLE TO COAST SAFELY TO THE SIDE OF THE ROAD AND PLACE THE CAR BACK INTO PARK. ONCE IN PARK I WAS ABLE TO RESTART THE ENGINE AND PROCEED WITH DRIVING. ON JULY 8, 2014 THE CAR STALLED AND TOTALLY SHUT DOWN. THE CAR WAS LOCKED AND WOULD NOT DO ANYTHING. I ATTEMPTED TO PLACE THE CAR IN PARK HOWEVER THE CONTROL KNOB (CENTER CONSOLE ON THESE CARS) TO DO SO WAS LOCKED AND WOULD NOT MOVE. THE ENGINE WAS SHUT DOWN HOWEVER ALL ELECTRICAL SYSTEMS WERE STILL ACTIVE WITHIN THE CAR. SEVERAL SERVICE MESSAGES CYCLED THROUGH THE DISPLAY ON THE VEHICLE; THEREFORE I CONTACTED CHRYSLER ROADSIDE ASSISTANCE. ROADSIDE ASSISTANCE ARRIVED AND MY CAR WAS TOWED TO THE NEAREST CHRYSLER DEALER (NOT THE DEALER I BOUGHT IT FROM). ONCE AT THE DEALER I WAS INFORMED THAT MY CAR WOULD NOT BE ABLE TO BE LOOKED AT BECAUSE THEY WERE TOO BUSY. THEREFORE MY CAR REMAINED ON THE LOT, ALL ELECTRICAL SYSTEMS WERE STILL RUNNING THROUGHOUT THE ENTIRE NIGHT (APPROXIMATELY 12-15 HOURS) BEFORE IT WAS LOOKED AT. IN THAT TIME THE BATTERY HAD DIED, ONCE IT WAS JUMPED IT STARTED AND IT WAS ABLE TO BE PULLED INTO A SERVICE BAY. AFTER 2 DAYS IN THE SERVICE DEPT I WAS INFORMED THEY COULD NOT RECREATE THE ISSUE THAT CAUSED THE CAR TO TOTALLY SHUT DOWN AND LOCK UP WHILE DRIVING. THEY "ROAD TESTED" THE CAR 102 MILES AS INSTRUCTED BY CHRYSLER HOWEVER NO CODES WERE ACTIVE IN REGARDS TO THE INCIDENT ON JULY 8, 2014. THEY HAVE NOW RETURNED MY CAR TO ME WITHOUT THIS MAJOR SAFETY ISSUE BEING ADDRESSED. THE FINAL VERDICT FROM THE DEALER WAS, WE CANNOT RECREATE THE STALLING AND SHUTDOWN THEREFORE WE WILL BE RETURNING THE CAR TO YOU. THE CAR WAS BOUGHT BRAND NEW AND I HAVE HAD IT 3 WEEKS. *TR

7/11/2014

AFTER HAVING AN ISSUE WITH THE VEHICLE STARTING AND RECEIVING A JUMPSTART, I WAS BRINGING THE CAR TO THE DEALERSHIP TO BE REPAIRED. THE VEHICLES ENGINE SUDDENLY STOPPED WHILST I WAS ON A CROWDED ROAD DURING RUSH HOUR. I HAD NO ABILITY TO ACCELERATE, NOR ENOUGH MOTION TO GET TO PARKING LOT. I WAS FORCED TO STOP IN A RIGHT HAND TURN LANE. I WAS INSTRUCTED TO PUT THE VEHICLE IN PARK, AND RESTART. AT THIS TIME THE VEHICLE DID NOT RESTART AND I CALLED MY INSURANCE COMPANY TO REQUEST A TOW, AND POLICE ASSISTANCE TO INCREASE THE VISIBILITY OF MY VEHICLE AND TO KEEP TRAFFIC AWAY TO PREVENT AN ACCIDENT. AT THIS TIME, THE DEALERSHIP HAS STATED THAT THERE WERE NO ERROR CODES SHOWING, AND THAT THE DAY FOLLOWING THIS INCIDENT THE CAR STARTED FINE. I AM CONCERNED THAT SINCE THIS IS A VEHICLE THAT IS A FRESH REDESIGN THAT NOT ALL OF THE MAJOR ISSUES WERE CAUGHT BEFORE DEPLOYING THE VEHICLE ON THE ROAD. I DO NOT FEEL SAFE DRIVING THIS VEHICLE WITHOUT AN EXPLANATION FOR WHAT HAPPENED, AND HOW IT WAS FIXED. *TR

9/4/2014

WHILE DRIVING ON SATURDAY MORNING ON MARCH 5, 2015 ABOUT 7:30AM I HAD JUST GOTTEN OFF I 285 AND CAMPBELLTON RD. AT THE CORNER OF CAMPBELLTON RD. AND BARGE RD. AND WAS TURNING ONTO BARGE RD. WHEN THE CAR JUST CUT OFF AND STOPPED. I AS WELL AS MY PASSENGER (EX-GA. STATE REP. MS. ROBERTA ABDUL-SALAAM) WAS ON OUR WAY TO PICK UP SOMEONE ELSE TO GO TO A CONFERENCE FOR THE DAY. WE ALMOST BOTH WENT OUT OF THE WIND SHIELD AND THE CAR DIDN'T MOVE ANOTHER TWO FEET. WHILE IN THE MIDDLE OF THE INTERSECTION WE DECIDED TO GET OUT AND WAIT ON A BENCH FOR THE TOW TRUCK I CALLED THROUGH UCONNECT. [XXX] GOT PICKED UP AND I WAITED FOR THE TOW TRUCK. AFTER TRUCK ARRIVED WE TOWED THE VEHICLE TO LANDMARK. AFTER SECURING A LOAN-A-VEHICLE FOR THE DEALERSHIP I LEFT AROUND 2PM. THE SERVICE DEPARTMENT SAID THAT THEY FOUND THAT IT HAD NO POWER AT WIRING FROM COIL F343 ASD CKT. TRACED BACK TO BLOWN F16 FUSE IN IPM. THERE ALSO WAS A RECALL ON THE CAR. I PICKED UP THE VEHICLE ON 3/12/2015 AND PUT IT IN THE PARKING LOT OF THE DEALER (LANDMARK). INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

3/19/2015

I PUT THE CAR INTO DRIVE, NOTHING HAPPENED. I RETURNED IT TO TO PARK AND THEN DRIVE AGAIN..............STILL NOTHING! I PRESS THE GAS WHILE IN DRIVE. ...............NOTHING FOR A LITTLE WHILE ,AND THEN SUDDENLY A LOUD NOISE AND I SUDDENLY DART OF MY DRIVE WAY!!! SINCE DAY ONE WITH THIS VEHICLE I NOTICED JERKING IN THE TRANSMISSION, SLOW REACTION WHEN PRESSING GAS AND VEHICLE EXCELS WHILE I'M NOT PRESSING THE GAS! THIS CAR IS DANGEROUS! I'M CONCERNED FOR MY FAMILY'S SAFETY!

5/13/2015

THIS INCIDENT HAS HAPPENED ON TWO SEPARATE OCCASIONS. WHILE DRIVING ON THE HIGHWAY AT SPEEDS AROUND 60 TO 70 MPH, MY CAR WILL SUDDENLY STALL, AND I AM UNABLE TO ACCELERATE. MY ELECTRONIC DASH DISPLAY WOULD BEGIN BLINKING, AND I HAVE NO POWER TO THE PEDAL AT ALL. ON BOTH OCCASIONS, I WAS IN FACT ABLE TO PULL OF TO THE SIDE OF THE ROAD TO AVOID ANY KIND OF CAR ACCIDENT, HOWEVER THE SECOND INCIDENT NEARLY CAUSED A CRASH BECAUSE THE TRAFFIC VOLUMES AT THE TIME WERE QUITE HEAVY. I WAS NEARLY REAR ENDED DUE TO MY SUDDEN DECELERATION. AFTER THE SECOND INCIDENT, I DECIDED TO TAKE THE CAR IN FOR SERVICE. AS OF TODAY (3 DAYS IN THE SHOP) I HAVE NOT HEARD A REASON AS TO WHY THIS IS OCCURRING. I HAVE HAD THE CAR FOR ROUGHLY 4 MONTHS, AND THIS STALLING HAS HAPPENED TWICE. I AM WORRIED THAT IT WILL EVENTUALLY LEAD TO AN ACCIDENT ON THE ROAD. *TR

10/16/2014

VEHICLE ACCELERATES 2 TO 3 MPH WHEN TRANSMISSION DOWNSHIFTS FROM 8TH GEAR TO 7TH AND FROM 5TH GEAR TO 4TH MAKING IT DIFFICULT TO JUDGE STOPPING DISTANCES AND MAKING TURNS. THIS HAPPENS WHEN FOOT IS OFF THE ACCELERATOR. *TR

12/9/2014

A ROCK GOT STUCK IN BETWEEN THE REAR WHEEL AND BACKING PLATE WHICH CAUSED THIS LOUD NOISE AND REAR BRAKES TO LOCK UP. *TR

8/20/2014

90% OF THE TIME WHEN IN REVERSE THE BRAKES GIVE A VERY LOUD GRINDING SORT OF SOUND AS IF METAL IS ON METAL. THE AMOUNT OF PRESSURE APPLIED ON THE BRAKES DOES NOT MATTER AS IT WILL HAPPEN EVEN WITH THE LIGHTEST OF PRESSURE. OWNED THIS VEHICLE 28 DAYS AND IT IS IN THE SHOP FOR A SECOND TIME ALREADY, FIRST REPAIR ATTEMPT WAS FOR THE SERVICE DEPT TO "BREAK IN THE BRAKES" WHICH I HAVE NEVER HEARD OF BEING NEEDED ON A NEW CAR AND THE DEALERSHIP SAID THAT WAS CHRYSLER'S ENGINEERING'S RECOMMENDATION. THIS SOLVED THE PROBLEM UNTIL THE MOMENT THEY BROUGHT MY CAR AROUND IN THE SERVICE BAY IN WHICH IT RETURNED BUT SLIGHTLY SOFTER WHEN THE SERVICE MANAGER PUT IT IN REVERSE. OVER THE NEXT COUPLE DAYS IT WENT RIGHT BACK TO THE LOUD GRINDING SOUND AS BEFORE AND HAS CONTINUED. ON MY SECOND RETURN, A WEEK LATER, THE DEALERSHIP HAS ADMITTED TO 5 OTHER 200'S HAVING COME BACK WITH THE SAME ISSUE SO FAR SINCE MY FIRST REPAIR ATTEMPT. CAR IS IN THE SHOP ON ITS 4TH DAY THIS TIME AROUND AND STILL WAITING FOR A DEFINITE SOLUTION TO THIS ISSUE. *TR

10/10/2014

BEGINNING ON THE ABOVE DATE AND ON NUMEROUS OCCASIONS SINCE THEN, THE CAR WILL TIGHTEN UP AND I AM UNABLE TO STEER. IT WILL SAY "POWER STEERING NOT AVAILABLE". A FEW TIMES IT HAPPENED WHILE I WAS ALREADY DRIVING AND ON OTHER OCCASIONS IT WOULD HAPPEN IMMEDIATELY UPON START-UP. *TR

1/10/2015

WAS DRIVING ON FREEWAY, AN ALARM SOUNDED IN THE CAR AND THE AIR BAGS OPENED UP AND EVERYTHING LOCKED UP IN THE CAR. *JS

2/8/2015

DURING LAUNCH OF 2015 CHRYSLER 200 AT STERLING HEIGHTS ASSEMBLY PLANT VEHICLES HAVE HAD AT LEAST 30 TORQUE FAILURES OR NO READS FOR CRITICAL JOINTS. THEREFORE TORQUE WOULD HAVE TO BE VERIFIED MANUALLY. UNFORTUNATELY THE COMPANY HAS NOT PROVIDED THE PROPER SOCKETS TO THE WRENCHES TO VERIFY THE JOINTS. DESPITE THIS MANAGEMENT HAS PRESSURED SUPERVISORS TO LEAVE NO DEFECTS ON THE LINE. THIS ENVIRONMENT HAS CAUSED SUPERVISORS TO BUY OFF ON UNVERIFIED TORQUE ON CRITICAL SAFETY JOINTS. *TR

3/27/2014

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. THE CONTACT STATED THAT WHILE MAKING A RIGHT OR LEFT TURN, THE STEERING WHEEL SEIZED AND MADE AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE STRUT MOUNT BUSHINGS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 200....UPDATED 05-27-15 *TA THE CONSUMER WAS INFORMED THE STRUT MOUNT HOUSING WAS DEFECTIVE. UPDATED 05/29/15*JB UPDATED 9/22/2017*CN

2/17/2015

MY CHRYSLER 200 WAS IMPACTED ON THE DRIVER'S SIDE MOST OF THE DAMAGE WAS TO THE LEFT FENDER AND DRIVER'S DOOR. THE IMPACT WAS HARD ENOUGH IN MY OPINION FOR THE SIDE AIRBAGS TO RELEASE BUT NOTHING HAPPEN MY WIFE'S HEAD HIT AGAINST THE DRIVER'S DOOR. I HAVE PICTURES BUT DO NOT SEE A PLACE TO UPLOAD. THANKS *TR

1/20/2015

WAS DRIVING ON FREEWAY, AN ALARM SOUNDED IN THE CAR AND THE AIR BAGS OPENED UP AND EVERYTHING LOCKED UP IN THE CAR. *JS

2/8/2015

THE FACTORY-INSTALLED TIRES FOR THIS AUTOMOBILE ARE UNSAFE FOR WINTER DRIVING. NOT ONLY DO THEY NOT GRIP FROM A COMPLETE STOP BUT THEY ARE ALSO INEFFECTIVE IN STOPPING AND TURNING. THE BRAND OF TIRE INSTALLED IS NEXEN P235/40/19. I HAD CONTACTED CHRYSLER CUSTOMER SERVICE BUT THEY SIMPLY LAID THE BLAME UPON ME AND STATED THAT I SHOULD'VE CHOSEN ALL-SEASON TIRES. I EXPLAINED THAT I DIDN'T HAVE A CHOICE IN THE TYPE OF TIRE THAT WAS MOUNTED, ONLY THE WHEEL SIZE AND THAT ALL-SEASON TIRES WERE SUPPOSEDLY MOUNTED AT THE FACTORY. I THEN RECEIVED A RESPONSE REFUSING TO ADDRESS THE ISSUE DIRECTLY AND THAT I CONTACT THE TIRE MANUFACTURER. I HAVE SINCE INSTALLED WINTER TIRES AT MY OWN COST.

12/1/2014

I WAS DRIVING DOWN ROAD HEARD A NOISE WHEN I HIT A BUMP AND CONTINUE HEARING NOISE WHEN HITTING BUMPS. THEN ON SATURDAY MORNING NOTICED BRAKE GRINDING NOISE THEN SATURDAY AFTERNOON WHEN DRIVING HOME THE CALIPER CAME OFF AND DAMAGED MY RIM. WHEN I JACKED CAR UP TO INSPECT I NOTICED THE RETAINING BOLTS FOR THE CALIPER MISSING

5/30/2015

WHILE ON THE BRONX RIVER PARKWAY FELT SOMETHING FUNNY ON THE DASHBOARD SHOWS TRANSMISSION AND CAR JUST CRUISING NOT DOING NOTHING WHEN PRESSING GAS PEDAL. I DON'T KNOW WHAT TO DO BUT I TOLD THEM THAT I REALLY DON'T WANT THE CAR BACK IF IT'S POSSIBLE FOR A DIFFERENT ONE THEY SAID ITS FIXABLE IT'S JUST A WIRE PROBLEM I BELIEVE AND I CAN'T JUST CHANGE CAR LIKE THAT I JUST GOT IT BUT MY POINT IS THIS WHAT TO EXPECT IN THE FUTURE I BUY BRAND NEW CAR FOR A REASON IF OLD CARS BETTER WHY NOT RETURNING I NEED HELP IF POSSIBLE. *TR

12/21/2014

I READ THE MANUAL FROM FIRST PAGE TO LAST WHEN I PURCHASED THE VEHICLE 1) NO MENTION OF SLIDING ARM REST AND THE FACT THAT IT DOESN'T LOCK IN POSITION. VERY STIFF TO MOVE FROM DRIVER POSITION, SO I WASN'T AWARE 2) WHEN ARM REST IS SLID FORWARD IT ENCROACHES OVER THE REAR CUP HOLDER. 3) WHEN CUP HOLDER/CONSOLE STORAGE COVER IS SLID BACK HALFWAY AND LOCKED IN POSITION, THE ARMREST WHEN SLID FORWARD ENCROACHES OVER BOTH CUP HOLDERS. APPEARS VERY HAZARDOUS, SO UNBEKNOWNST OF THIS FEATURE AND WHILE I WAS ACCELERATING FROM 0 MPH AT TRAFFIC LIGHT THAT HAD JUST CHANGED TO GREEN, THE PASSENGER IN THE BACK SEAT HAD PUSHED ON THE ARM REST FOR AN UNKNOWN REASON (PROBABLY THINKING IT WAS STATIONARY). AS THE ARM REST SHOT FORWARD, IT SQUASHED AND PROPELLED MY LARGE COFFEE CUP THROUGH THE COCKPIT AREA. LUCKILY IT WAS NOT HOT, BUT THE PROBLEM WAS THAT IT WAS A COMPLETE DISTRACTION NOT KNOWING THIS COULD HAPPEN. WHEN I LOOKED TO SEE WHAT THE HECK WAS HAPPENING, THE VEHICLE IN FRONT OF ME HAD ALREADY BEEN BRAKING TO STOP. FOR THAT SPLIT SECOND I WASN'T PAYING ATTENTION TO MY DRIVING FROM THE DISTRACTION, I CRASHED INTO THE REAR OF THE VEHICLE IN FRONT OF ME. A DESIGN FLAW? MAYBE ADD A LOCKING MECHANISM. THIS IS VERY HAZARDOUS WITHOUT KNOWING THE SLIDING ARMREST FEATURE THAT COULD SEVER A DRINK CUP IN HALF WHILE DRIVING. I'M CALLING CHRYSLER CUSTOMER SERVICE (800) 247-9753 AND CHRYSLER GROUP RECALL ASSISTANCE (800) 853-1403 I KNOW I'M RESPONSIBLE FOR THE CONTROL OF MY VEHICLE, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS HAZARD AND I MAY SEEK COMPENSATION FOR MY DEDUCTIBLE. YEAH, GOOD LUCK WITH THAT, RIGHT? *TR

4/16/2015

WHILE DRIVING ON I95 AT 60 MPH IN THE CENTER LANE, THE CAR COMPLETELY LOST POWER. NEAR THE 216 ON RAMP TO I95N. ONLY BECAUSE I WAS AN EXPERIENCED DRIVER WAS I ABLE TO RECOGNIZE WHAT WAS HAPPENING AND SAFELY GET OVER AND OFF ON TO THE SOFT SHOULDER OF THE ROAD AND AVOID A FATAL ACCIDENT. CAR STILL SAID "RUN" AND I HAD TO GET OUT ON SHOULDER AND WALK FAR AWAY FROM CAR TO DISENGAGE THE KEY FOB AND THEN RETURN TO THE CAR AND TURN IT OFF. AFTER TURNING OFF AND LEAVING OFF FOR 5+ MIN, ATTEMPTED TO RESTART. TOW TRUCK HAD TO BE CALLED. AFTER 4 DAYS AT DEALER, THEY ARE STILL UNABLE TO IDENTIFY THE PROBLEM. ALL WE HAVE BEEN TOLD IS THEY ARE UNABLE TO GET THE 4 COILS TO FIRE AT THE SAME TIME. THIS IS SERIOUS AND DANGEROUS PROBLEM! *TR

1/20/2015

AFTER DRIVING ALL DAY, I WAS ON ROAD AFTER 8 PM. DRIVING 60 ON HIGHWAY. CAR HICCUPED THEN STARTED DECELERATING QUICKLY. TRANSMISSION LIGHT CAME ON. THEN, BEFORE I GOT TO SAFE PLACE TO STOP THE DASHBOARD STARTED BLINKING MESSAGE TO PUT CAR IN PARK AND TURN OFF. HAD SAME PROBLEM LESS THAN 5000 MILES AGO. AFTER A WEEK AND WORKING WITH CORPORATE, THEY SAID IT WAS FAULTY POWER DISTRIBUTION BOX. *TR

4/7/2015

AS I PULLED OUT ONTO THE HIGHWAY, MY CAR BEGAN TO STALL, IT WOULD NOT PULL FORWARD. IT MADE A NOISE LIKE THE TRANSMISSION IS GOING OUT. SO, I CAME TO A COMPLETE STOP AND STARTED ON MY ROUTE AGAIN. THIS HAS HAPPENED SEVERAL TIMES. THE LAST TIME WAS 2/21/2015 AT JUST OVER 5100 MILES. MY CAR WOULD NOT CHANGE GEARS, SO I HAD TO COME TO A COMPLETE STOP AND TURN THE CAR OFF AND RESTART THE CAR IN ORDER FOR THE GEARS TO CHANGE. I HAVE ALSO NOTICED THAT THE FLOOR BOARD ON THE DRIVE SIDE PASSENGER FLOOR IS WET. I HAVE NO IDEA WHERE THE WATER IS COMING FROM.

2/26/2015

I READ THE MANUAL FROM FIRST PAGE TO LAST WHEN I PURCHASED THE VEHICLE 1) NO MENTION OF SLIDING ARM REST AND THE FACT THAT IT DOESN'T LOCK IN POSITION. VERY STIFF TO MOVE FROM DRIVER POSITION, SO I WASN'T AWARE 2) WHEN ARM REST IS SLID FORWARD IT ENCROACHES OVER THE REAR CUP HOLDER. 3) WHEN CUP HOLDER/CONSOLE STORAGE COVER IS SLID BACK HALFWAY AND LOCKED IN POSITION, THE ARMREST WHEN SLID FORWARD ENCROACHES OVER BOTH CUP HOLDERS. APPEARS VERY HAZARDOUS, SO UNBEKNOWNST OF THIS FEATURE AND WHILE I WAS ACCELERATING FROM 0 MPH AT TRAFFIC LIGHT THAT HAD JUST CHANGED TO GREEN, THE PASSENGER IN THE BACK SEAT HAD PUSHED ON THE ARM REST FOR AN UNKNOWN REASON (PROBABLY THINKING IT WAS STATIONARY). AS THE ARM REST SHOT FORWARD, IT SQUASHED AND PROPELLED MY LARGE COFFEE CUP THROUGH THE COCKPIT AREA. LUCKILY IT WAS NOT HOT, BUT THE PROBLEM WAS THAT IT WAS A COMPLETE DISTRACTION NOT KNOWING THIS COULD HAPPEN. WHEN I LOOKED TO SEE WHAT THE HECK WAS HAPPENING, THE VEHICLE IN FRONT OF ME HAD ALREADY BEEN BRAKING TO STOP. FOR THAT SPLIT SECOND I WASN'T PAYING ATTENTION TO MY DRIVING FROM THE DISTRACTION, I CRASHED INTO THE REAR OF THE VEHICLE IN FRONT OF ME. A DESIGN FLAW? MAYBE ADD A LOCKING MECHANISM. THIS IS VERY HAZARDOUS WITHOUT KNOWING THE SLIDING ARMREST FEATURE THAT COULD SEVER A DRINK CUP IN HALF WHILE DRIVING. I'M CALLING CHRYSLER CUSTOMER SERVICE (800) 247-9753 AND CHRYSLER GROUP RECALL ASSISTANCE (800) 853-1403 I KNOW I'M RESPONSIBLE FOR THE CONTROL OF MY VEHICLE, BUT SOMETHING NEEDS TO BE DONE ABOUT THIS HAZARD AND I MAY SEEK COMPENSATION FOR MY DEDUCTIBLE. YEAH, GOOD LUCK WITH THAT, RIGHT? *TR

4/16/2015

THIS IS A FOLLOW UP ON PREVIOUS COMPLAINT SHOWN BELOW. VEHICLE HAS BEEN AT THE DEALER SINCE MAY 7,2015. ORIGINALLY INFORMED BY THE DEALER WHERE VEHICLE WAS PURCHASED THAT IT WOULD TAKE A COUPLE OF WEEKS TO GET A REPLACEMENT TRANSAXLE. I CONTACTED CHRYSLER CUSTOMER SERVICE ON MAY 20,2015 AND WAS INFORMED THAT THE EARLIEST THEY CAN GET A REPLACEMENT WOULD BE JUNE 26,2015 AND POSSIBLY AS FAR OUT AS AUGUST OF 2015. VEHICLE IS CURRENTLY AT DEALERSHIP. REPAIR AND RETURN IS UNKNOWN AT THIS TIME. "RECEIVED A RECALL NOTICE ABOUT AN ISSUE WITH THE TRANSAXLE PARK ROD LATE APRIL 2015. TOOK IT TO THE DEALER WHERE WE PURCHASED THE VEHICLE. WHERE INFORMED THAT THE RECALL REPAIRS COULD NOT BE PERFORMED UNTIL AFTER MAY 1, 2015 NEEDED A SPECIFIC TOOL THAT HAD BEEN ORDERED. THEY DID INSPECT THE VEHICLE AND SAID THAT IT WAS SAFE, MAKE AN APPOINTMENT FOR AFTER MAY 1ST. ON MAY 7, 2015 MY WIFE WAS DRIVING ON THE HIGHWAY AT APPROXIMATELY 70 MPH WHEN SHE SAID THE DASH WARNING LIGHTS STARTED GOING OFF AND WARNING BELLS STARTED GOING OFF. THE WARNING SAID "SERVICE TRANSMISSION" THEN WOULD FLASH TO "SHIFT TO PARK AND ENGAGE PARKING BRAKE". THE TRANSMISSION SEEMED TO HAVE SHIFTED INTO NEUTRAL. THE CAR WAS RUNNING BUT DID NOT HAVE ANY FORWARD MOMENTUM. THIS MESSAGE CONTINUED OVER AND OVER. SHE HAD TO GO OVER 3 LANES OF TRAFFIC BEFORE SHE COULD GET TO THE SIDE OFF THE ROAD TO A SAFE SPOT. SHE IMMEDIATELY PUT ON THE HAZARD LIGHTS WHEN THIS HAPPENED BUT HAD TO DODGE TRAFFIC. ONCE SHE WAS STOPPED THE SHIFTER DIAL WAS STILL LIT UP THAT IT WAS IN DRIVE, SHE MOVED IT TO PARK BUT STILL WAS LIT UP THAT IT WAS IN DRIVE. SHE PUT ON THE PARKING BRAKE AND TURNED THE CAR OFF. SHE WAITED A FEW MINUTES AND STARTED THE CAR AGAIN. THE SHIFTER DIAL NOW SHOWED TO BE IN PARK, SHE TRIED TO SHIFT TO ALL THE OTHER GEARS, THE CAR WOULD NOT MOVE AND THE DIAL STILL SHOWED IT WAS IN PARK."

5/21/2015

I WAS MERGING ONTO THE HIGHWAY AND MY DASHBOARD STARTED BLINKING TELLING ME I HAD TO PARK THE CAR. ONCE I PARKED IT I COULD NOT GET IT TO START AGAIN AND HAD IT TOWED TO CHRYSLER. THEY SAID THEY COULDN'T FIND ANYTHING WRONG WITH IT AND RESET THE PCM TO GET IT TO START AGAIN.

7/22/2015

WAS DRIVING ON FREEWAY, AN ALARM SOUNDED IN THE CAR AND THE AIR BAGS OPENED UP AND EVERYTHING LOCKED UP IN THE CAR. *JS

2/8/2015

THE REAR VIEW MIRROR IS BLOCKING THE RIGHT SIDE VISION THROUGH WINDSHIELD (PASSENGER SIDE) OF THE WHOLE STREET FOR PEOPLE, TURNING AND SWITCHING LANES. THE WINDSHIELD IS TOO SLANTED TOWARDS DRIVER AND PASSENGER MAKING THE WINDOW IN THE CENTER OF ALL TO BE VIEWED WHILE DRIVING. TERRIBLE OBSTRUCTION OF VISION. CONSOLE TOO WIDE, INTERFERES WITH LEG AND GAS PEDAL. ITS ALSO TOO SLANTED AS THE WINDSHIELD IS WAY TOO SLANTED. WHICH IS WHY THE MIRROR INTERFERES WITH VISION. NOT SAFE. *TR

2/27/2015

MY FAMILY AND I WHERE EXITING THE FREEWAY OFF-RAMP, WHEN ALL OFF A SUDDEN THE CAR STALLED ON ME. MY KIDS WHERE ABSOLUTELY SCARED, THEY WHERE VERY NERVOUS WHEN A CAR ALMOST HIT US. ON ONE OCCASION A CAR CAME FROM THE SIDE SWERVING TOWARDS US HONKING NEARLY SIDE SWIPING US. AT THIS POINT IN TIME I AM VERY DISSATISFIED WITH THE SAFETY OF THE CAR. MY FAMILY MEANS THE WORLD TO ME, NEVER DID I THINK A BRAND NEW CAR WILL GIVE ME AN ABSOLUTE TURNAROUND ON THE SAFETY OUTCOME IT'S GIVEN US UP UNTIL NOW. I RECEIVED A LETTER ALONG WITH A PHONE CALL ABOUT THE RECALL ON THE MAKE AND MODEL THAT I PURCHASED (CHRYSLER 200) RECALL STATUS. I IMMEDIATELY SET UP AN APPOINTMENT WITH THE DEALER TO TAKE IT IN FOR THE FOLLOWING RECALL SERVICE: 14113 RO1 RECALL WC 0.50 REPROGRAMMED PCM AND TCM MODULE. THEN 14 DAYS AFTER THE SERVICE, THE CAR BROKE DOWN ON THE FREEWAY PUTTING MYSELF AND MY FAMILY IN HARMS WAY OF A TRAGIC ACCIDENT. MY WIFE IS TERRIFIED AT THE IDEA OF DRIVING THAT CAR AGAIN FOR FEAR THAT SOMETHING MIGHT HAPPEN WHILE SHE'S DRIVING ALONE JUST HER AND OUR KIDS. AT THIS POINT I AM VERY CONCERNED FOR MY FAMILY'S SAFETY WITH THIS CAR BECAUSE IT COULD IT BEEN A LOT WORSE. I EXPECT A SPEEDY SOLUTION TO THIS ISSUE AND I AM SERIOUSLY CONSIDERING TRADING IN THIS VEHICLE FOR ANOTHER WITH A BETTER SAFETY RECORD. *TR

4/22/2015

5/19 THE ENGINE STALL WHILE DRIVING OF NJ PARKWAY, WAS ABLE TO COAST TO SIDE OF ROAD. TOWED TO DEALER FOR SERVICE, DEALER SAID IT WAS A SENSOR. GOT THE CAR BACK ON 5/21. ON 5/23 IT HAPPEN AGAIN, THE VEHICLE WAS TOWED BACK TO DEALER FOR SAME ISSUE. WAS TOLD SOME PINS WERE LOOSE IN THE WIRING HARNESS. GOT THE CAR BACK ON 6/6. ON 7/6 IT HAPPEN A THIRD TIME, ON 7/8 THE DEALER TOLD ME THEY COULD NOT DUPLICATE THE PROBLEM. CAR STILL AT THE DEALER SERVICE AREA LICCARDI MOTORS. WHEN I CALLED TO TALK TO THE DEALER, I WAS TOLD TO CLAIM LEMON LAW YOU MUST GO THROUGH THE COURTS.

7/9/2015

TL* THE CONTACT RENTED A 2015 CHRYSLER 200. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT HEARD TWO LOUD NOISES COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT DISCOVERED THAT THE AXLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO THE RENTAL AGENCY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

12/9/2014

I'M DRIVING A FRIEND TO THE STORE AND THE CAR JUST STALLS OUT LIKE ITS OUT OF GAS ON THE ATTEMPTED RESTART IT HAD SOUND EXACTLY LIKE IT IS OUT OF GAS,I THEN CALL ROADSIDE ASSISTANCE FOR A TOW AND THEY SEND A SERVICE THAT WAS NOT EQUIP TO TOW THIS CAR SINCE IT HAS STOPPED,WE COULD NOT GET IT IN NEUTRAL TO LOAD IT ON THE FLAT BED.THE DRIVER THEN SUGGEST THAT I CALL A SERVICE WITH DOLLIES TO PUT UNDER EACH WHEEL SINCE THE CAR IS AN ALL WHEEL DRIVE MODEL,AFTER ANOTHER TOW TRUCK WAS CAR WITH THE RIGHT EQUIPMENT, IT IS THEN TOWED TO THE NEAREST CHRYSLER DEALER NOT TO WHERE I HAD PURCHASED THE VEHICLE, CHRYSLERS ROADSIDE WOULD ONLY TOW IT 14 MILES, MY DEALERSHIP WAS 6 MILES OVER THE LIMIT,AFTER 2DAYS I WAS TOLD NOTHING WAS WRONG WITH THE CAR AND THAT I COULD COME GET IT,WELL ON THE WAY HOME IT STALLED AGAIN IN THE SAME MANNER THIS TIME I AFTER A LITTLE WAIT IT STARTED,AND A BLOCK FROM MY HOME IT STALLED AGAIN!!,I THEN CALLED MY DEALERSHIP THEY WERE VERY GOOD,A LOT BETTER THAN CHRYSLER'S ROADSIDE ASSISTANCE AND A LOT BETTER THAN THE OTHER DEALERSHIP IN TERMS OF REALIZING. THAT THERE WAS A SERIOUS PROBLEM AT FIRST THEY THOUGHT IT WAS THE ECU BUT THAT WAS LAST WEEK IT APPARENTLY WAS NOT AND NOW IT IS GOING ON 2WEEKS SINCE I'VE BEEN WITHOUT MY CAR, THEY DID SUPPLY ME WITH A LOAN CAR BUT THEY ARE STILL SCRATCHING THEIR HEADS AS TO WHY MY CAR KEEPS STALLING I THINK I MAY HAVE A LEMON.... *TR

1/8/2015

THE REAR VIEW MIRROR IS BLOCKING THE RIGHT SIDE VISION THROUGH WINDSHIELD (PASSENGER SIDE) OF THE WHOLE STREET FOR PEOPLE, TURNING AND SWITCHING LANES. THE WINDSHIELD IS TOO SLANTED TOWARDS DRIVER AND PASSENGER MAKING THE WINDOW IN THE CENTER OF ALL TO BE VIEWED WHILE DRIVING. TERRIBLE OBSTRUCTION OF VISION. CONSOLE TOO WIDE, INTERFERES WITH LEG AND GAS PEDAL. ITS ALSO TOO SLANTED AS THE WINDSHIELD IS WAY TOO SLANTED. WHICH IS WHY THE MIRROR INTERFERES WITH VISION. NOT SAFE. *TR

2/27/2015

TOOK MY VEHICLE IN FOR SERVICE TO BRENENGEN CHRYSLER FORD DEALERSHIP LOCATED IN TOMAH, WI. THE SERVICE THAT WAS SUPPOSED TO BE PERFORMED WAS A SAFETY RECALL, OIL CHANGE, AND TIRE ROTATION. SAFETY RECALL FOR MY VEHICLE IS THE TRANSAXLE'S INTERNAL PARK ROD FOR 2015 CHRYSLER 200'S, RECALL NOTICE R08/ NHTSA 15V-090 THAT I FOUND ON MOPAROWNERCONNECT.COM. I LEFT MY VEHICLE AT THE DEALERSHIP AT 8:00AM. I RECEIVED A PHONE CALL AT 8:50AM, SAYING MY VEHICLE IS READY FOR PICK UP. I STATED THAT I WOULD BE ABLE TO PICK UP MY VEHICLE UP AT 4:30PM. WHEN I PICKED MY VEHICLE UP I FIND OUT THAT THE SAFETY RECALL FOR MY VEHICLE WAS NOT DONE AND THE OIL LIFE MONITOR WAS NOT RESET. I CHECKED MY OIL TO SEE IF IT WAS CHANGED, IT DID NOT HAVE THE CLEAR BROWNISH COLOR THAT I WOULD EXPECT AFTER AN OIL CHANGE. THE OIL WAS NOT DARK BUT AGAIN NOT CLEAR, ESPECIALLY FOR A VEHICLE THAT HAS LESS THAN 6000 MILES. I WAS TOLD TO LEAVE MY VEHICLE FOR 30 MINUTES AND THEY WOULD DO THE RECALL. I CAME BACK AFTER AN HOUR AND WAS TOLD THEY COULD NOT PERFORM THE SAFETY RECALL BECAUSE IT WAS A 2 HOUR JOB. I MADE ANOTHER APPOINTMENT FOR THE FOLLOWING WEEK FOR THE SAFETY RECALL. I DROPPED MY VEHICLE OFF THE NIGHT BEFORE MY APPOINTMENT WITH SERVICE DEPARTMENT AT 5:00PM. I RECEIVED A VOICE MESSAGE THE NEXT DAY AT 2:30PM SAYING MY CAR IS READY FOR PICK UP. I ARRIVE AT 4:45PM TO PICK UP MY VEHICLE; AGAIN THE SAFETY RECALL WAS NOT PERFORMED. THE REASON THIS TIME IS THAT "CHRYSLER SENT THE WRONG PARTS FOR THE SAFETY RECALL." IRONICALLY ENOUGH, WHEN I GET HOME, I FIND A SAFETY RECALL NOTICE IN THE MAIL. THE NOTICE SAYS THAT THE SAFETY RECALL WILL TAKE 8 HOURS AND TO MAKE THE APPOINTMENT AFTER MAY 1. I UNDERSTAND THAT THINGS HAPPEN, I BEEN THERE, ON THE DEALERSHIP SIDE AND IN EVERY DAY LIFE. WHAT I DO NOT UNDERSTAND IS WHY THE SERVICE DEPARTMENT COULD NOT AT LEAST DO SOME RESEARCH ON THE SAFETY RECALL. *TR

4/14/2015

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE DRIVING AT 40 MPH, THE VEHICLE BEGAN TO SLOW DOWN AND THEN STALLED. THE CONTACT MENTIONED THAT THE ENGINE AND TRACTION WARNING LIGHTS ILLUMINATED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SOFTWARE NEEDED TO BE UPDATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

5/5/2015

TL* THE CONTACT RENTED A 2015 CHRYSLER 200. WHILE DRIVING AT 5 MPH, THE SEAT BELT CONTINUED TO RETRACT AROUND THE REAR PASSENGER SIDE. AS A RESULT, THE PASSENGER WAS UNABLE TO EXIT THE VEHICLE AND HAD TROUBLE BREATHING. THE CONTACT HAD TO FRACTURE THE SEAT BELT IN ORDER TO RELEASE THE PASSENGER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,600. THE VIN WAS UNAVAILABLE.

5/11/2015

TL* THE CONTACT OWNS A 2015 CHRYSLER 200. WHILE STOPPING, THE VEHICLE MADE AN ABNORMAL NOISE. WHILE DRIVING 10 MPH, THE PARKING BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT ALSO DETECTED A BURNING ODOR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 17,296.

5/29/2015