2024 Chevrolet Trax Owner Complaints

The vehicle Driver Side window intermittently does not function.

6/23/2023

My dash screen went blank several times.

9/28/2023

This vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes. This is very dangerous. I left my pet in the car, in the Florida sun, with the air conditioner running, while I stepped into a store briefly. When I got back to the car, I was surprised to discover my car had shut off. My pet was in a black SUV, in the Florida sun, without air. I researched the owner's manual. The owner's manual indicates the vehicle is designed to turn off, in this situation. I called Chevrolet customer service, and asked if this could be disabled, they said no it cannot be disabled. This is very dangerous for someone, if they leave a pet, an infirm person or a delicate item or product, which needs temperature control. The problem? Chevrolet will not permit an owner to change this feature. It is only a matter of time, before someone or something gets hurt, because the vehicle automatically shuts off, without the owner's knowledge. They do allow other safety features to be selectively disabled, why not this one?

8/3/2023

The contact owned a 2024 Chevrolet Trax. The contact stated that while her son was driving at approximately 45 MPH, he observed smoke emanating from the engine compartment. The contact stated that as her son attempted to steer the vehicle off of the highway, the vehicle caught fire. The fire department extinguished the fire. It is unknown if there was a police report taken at that time. The vehicle was towed to a tow yard where it was diagnosed as totaled. The manufacturer was not notified of the failure. The failure mileage was 6,455.

2/23/2024

The vehicle Driver Side window intermittently does not function.

6/23/2023

This vehicle is programmed to shut off, if the driver leaves the vehicle with the key fob, after 15 minutes. This is very dangerous. I left my pet in the car, in the Florida sun, with the air conditioner running, while I stepped into a store briefly. When I got back to the car, I was surprised to discover my car had shut off. My pet was in a black SUV, in the Florida sun, without air. I researched the owner's manual. The owner's manual indicates the vehicle is designed to turn off, in this situation. I called Chevrolet customer service, and asked if this could be disabled, they said no it cannot be disabled. This is very dangerous for someone, if they leave a pet, an infirm person or a delicate item or product, which needs temperature control. The problem? Chevrolet will not permit an owner to change this feature. It is only a matter of time, before someone or something gets hurt, because the vehicle automatically shuts off, without the owner's knowledge. They do allow other safety features to be selectively disabled, why not this one?

8/3/2023

My dash screen went blank several times.

9/28/2023

Auto headlights turn headlights ON in sunshine. Then OFF in daytime shade. (when driving down a tree lined road, lights come on when not under tree shade, then off with every tree shade, gives the appearance I am "flashing" my headlights, same thing with underpasses, etc. Lights work properly at night.) Dealership said they had "no idea" what the problem was and would have to contact GM engineers in Korea. It has been 2 months so far with no information from dealer. I have to try and remember to turn AUTO HEADLIGHTS OFF every time I start the car, which also turns DRL off, a safety issue for certain.

11/27/2023

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.

5/2/2023

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

5/22/2023

Since purchasing the car brand new, the wipers have stopped working mid snowstorm, one time in March and another in April here in Colorado. I have had to take the vehicle in 2x to the dealership and waste hours of my time.

5/1/2024

Chevy Trax has chrome in the interior that reflects the sun and causes blinding effects making the car difficult to control during sunny days. Causes driver to look away creating safety hazard.

8/14/2024

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving approximately 60-72 MPH, with the cruise control activated or turned off, the contact detected an intermittent pulsation. The contact stated it was like the brakes had engaged or the transmission was slipping. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 579.

5/2/2023

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

5/22/2023

I was in a car accident where all of my airbags deployed. The seat airbag deployed, and the deflation vents were facing me. It melted my polyester shirt into me and burned my the skin across my ribs on my left side (nearest to the door). I was not aware of the location of the vents in the airbag until during the accident. This could be an issue for shorter people, who might have the airbags deploy closer to their face. I went to the hospital for the pain I was feeling in my ribs and difficulty breathing (some of which came from this airbag).

5/30/2023

The contact owned a 2024 Chevrolet Trax. The contact stated that while his girlfriend was driving through an intersection at 20 MPH, another vehicle ran a red light and crashed into the vehicle, causing a T-bone impact. The air bags did not deploy upon impact. The other driver was treated for an arm injury(arm unknown) by paramedics on the scene. The next morning, the contact's girlfriend went to a doctor, where she was treated for both back and neck pain. A police report was filed, and no property damage was reported. The vehicle was towed to an independent mechanic, where it was deemed a total loss. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle was destroyed. The failure mileage was approximately 40,000.

4/21/2025

Going at speeds 60-70, transmission slips and is jerky, pulsating symptoms. Unsure if transmission slipping or brake malfunction. Going at speeds lower, very hard gear shifts. Using adaptive cruise control at speeds 60-70, car slammed on brakes for no apparent reason and remained using the break, would let off (clear and wide open in front of me).

5/22/2023

The affected component is the design of the cruise control engagement button, and yes it is available for inspection. While the vehicle is below a certain (unknown) speed, if the cruise control engagement button is pressed, the cruse control engages at a relatively high rate of speed, and the vehicle lurches forward. This is especially problematic due to the design of the switch, which is a protruded lever-type mechanism that is easily swiped while the steering wheel turns. Due to this design, a significant risk is posed for injury and fatal accidents. I have had several instances where this has occurred and I was forced to react quickly to avoid an accident. And I've only owned the vehicle for 9 months. This problem seems to be inherent in the design, and is likely reproducible on any 2024 Chevy Trax, and perhaps other Chevy models with the same design. This vehicle has never been inspected. There are no warning lamps or other symptoms, besides the design of the cruise control system. This has happened since I bought the car brand new from the dealership.

7/24/2024

When driving 70+ mph on a county highway a dog ran out in front of my vehicle. There had been a similar instance to this where a car pulled out in front of me on the same road and my car assisted in making a full stop to avoid the accident. However, this did not happen with the dog. There was full impact damage and vehicle has been in the shop for 3+ months awaiting parts for repair.

2/29/2024

My wife was driving to work and a car cut in front of her stopped for some weird reason on a green light and with the automatic braking the car stopped and was driving 20mph to 0 mph this was not i deal for the emergency braking and this should slow your car but not violently brake my daughter could have been seriously hurt thank god I have a good car seat

10/17/2024

The contact owns a 2024 Chevrolet Trax. The contact stated while driving 60 MPH, the brakes became inoperable. The braking system failure message was displayed. The vehicle failed to exceed 42 MPH. The vehicle was taken to the local dealer, where the codes were cleared, and the electrical system was updated. The dealer was unable to determine the cause of the failure. The vehicle was not diagnosed or repaired. While driving, the failure recurred. The vehicle was towed to another local dealer, Shakopee Chevrolet (1206 1st Ave. E., Shakopee, MN 55379). The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,000.

6/11/2024

The affected component is the design of the cruise control engagement button, and yes it is available for inspection. While the vehicle is below a certain (unknown) speed, if the cruise control engagement button is pressed, the cruse control engages at a relatively high rate of speed, and the vehicle lurches forward. This is especially problematic due to the design of the switch, which is a protruded lever-type mechanism that is easily swiped while the steering wheel turns. Due to this design, a significant risk is posed for injury and fatal accidents. I have had several instances where this has occurred and I was forced to react quickly to avoid an accident. And I've only owned the vehicle for 9 months. This problem seems to be inherent in the design, and is likely reproducible on any 2024 Chevy Trax, and perhaps other Chevy models with the same design. This vehicle has never been inspected. There are no warning lamps or other symptoms, besides the design of the cruise control system. This has happened since I bought the car brand new from the dealership.

7/24/2024

I was driving at 50mph when I lost power to my brakes. The brakes still worked well enough to get home, but I had to slow down well in advance of every turn and push hard on the brakes. Warning lights saying Brake System Failure (43 MPH Top Speed), Service Stabilitrak, and Steering Assist is Reduced Drive with Care. This problem has been talked about by other owners on Forums on the internet. Here's one of the websites: [XXX] One of the guys on that forum said the dealership found it to be a faulty brake fluid level sensor. The car's lane assist did seem to act a bit weird a couple of days before the warning lights came on. I felt like the car was trying to reposition despite being in the middle of the lane. I will be bringing the car to the dealership in the near future. They haven't had a chance to look at it. I could see an inexperienced driver panicking if faced with the multitude of warning lights and loss of proper brake function. The car only has 350 miles on it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

1/24/2024

I’ve had problems with the headlights flickering for no reason and randomly (every day) With the green indicator on the dashboard turning on and off. It happens at different times of the day, in different weathers and for no reason. Seems to be worst on sunny and cloudy days and it happens at any speed, even parked. Already took to the dealership twice, first they did an update (it didn’t fix anything) and now they mentioned they have ordered a part to replace. I’ve talk in forums and groups with multiple people experiencing this issue. I had also problems with the back up camera staying on while driving and looking like it have “fish eye” effect. With the lane assist and forward collision warning not working. All this is also random, I’ve owned the car for a little over a week and seems like many people are talking about similar problems. The deactivation or failure of safety features is definitely dangerous. The dealership just mentioned they can’t replicate this. The problem with the flickering lights is a huge safety issue, other drivers gets confused and with the headlights going on and off you can’t really drive in safe way. I’ve documented with some videos and I have the dealership paper about The flickering lights problem. I’ve not been able to document the other problems since it happens while driving. I must mention I experienced this problems from the day one I got the car out of the lot (new). And the flickering lights problem KEEPS happening every day.

2/26/2024

I purchased this car on Feb 23, 2024 brand new - I have had trouble on numerous occasions trying to unbuckle my seat belt - the seat belt is too far down between the seat and the middle console making it difficult to manuever - if there were ever an emergency where I had to get out of the car fast - this would be extremely unsafe and problematic

3/19/2024

I was in a auto accident where I was hit at a high speed on my passenger front side resulting in my airbags to deploy along with my seatbelt failing to hold me in the seat where the seatbelt became fully extended and unlatched and won’t retract back into place resulting in me having a perforated small intestine and colon damage. I had to have trauma surgery to repair my small intestine where I had 22 staples in my stomach and a hospital stay of 5 days as a result. Vehicle has not been inspected by an inspector, but was inspected by adjuster with auto insurance which stated they felt the seatbelt failed. A lawyer wouldn’t take the case to look further into the vehicle. The vehicle was on hold with the insurance agency but will be released for auction shortly. Since purchasing the vehicle, there has been numerous issues, including driver side window, not rolling down radio staying on while the car is shut off and door open and Bluetooth issue along with jerking of vehicle in motion.

4/1/2025

The car only have 4700 milles and the check engine light comes, I use a obd2 reader and the code P146D appear. Checking this code it’s associated to a old recall in others cars including the Chevy Trax years 2020 and up N232395300 bulletin I would like Chevrolet take responsibility for this recall it’s old and continue using parts with problems

7/9/2024

Made first report after car was at shop over 60 days case# 1168 5928 NHSA Motor and Screen Made report to GM Customer service 1-800-222-1020 case # 78472987 On 10-3-2025 Received 2024 Chevy Trax back from Ozark Chevrolet on about 9-21-2025 from motor being replaced on 9-22-25 check engine light came on took to dealership they said it was a quart low on transmission oil from them replacing motor The next evening check engine light came back on car started ticking at 45 mph and reduced power notification came on pulled over checked for leaks was none proceeded another mile and car quit running called Ozark Chevrolet they said have it towed to them on 10-6-2025 Ozark Chevrolet called said it blowed another motor the same way the 1st motor blowed they said it would take 7-10 days for motor to be in Motor #1 blowed at 19,200 miles.. Motor #2 blowed with less than 200 miles on it

10/6/2025

The affected component is the design of the cruise control engagement button, and yes it is available for inspection. While the vehicle is below a certain (unknown) speed, if the cruise control engagement button is pressed, the cruse control engages at a relatively high rate of speed, and the vehicle lurches forward. This is especially problematic due to the design of the switch, which is a protruded lever-type mechanism that is easily swiped while the steering wheel turns. Due to this design, a significant risk is posed for injury and fatal accidents. I have had several instances where this has occurred and I was forced to react quickly to avoid an accident. And I've only owned the vehicle for 9 months. This problem seems to be inherent in the design, and is likely reproducible on any 2024 Chevy Trax, and perhaps other Chevy models with the same design. This vehicle has never been inspected. There are no warning lamps or other symptoms, besides the design of the cruise control system. This has happened since I bought the car brand new from the dealership.

7/24/2024

The contact owns a 2024 Chevrolet Trax. The contact stated that upon starting the vehicle, the stabili-trak system warning light illuminated. The stabili-trak not functioning, the engine, and steering was reduced. The vehicle was violently shaking and rumbling while driving. The information screen went black while driving. Intermittently, the rear driver's side window was inoperable. The service tire monitoring system was illuminated. Service side-detection system was displayed. The Lane Keep Assist not available warning light was illuminated. The adaptive control temporarily not available message was displayed. The contact called the dealer, who completed a software update and informed the contact that the vehicle might reset after restarting. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 1,000.

4/1/2025

The contact owns a 2024 Chevrolet Trax. The contact stated while driving 65 MPH, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the engine and observed a crack on the engine block. The contact was informed that the engine needed to be replaced. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling), but the VIN was not included. The manufacturer was not notified of the failure. The failure mileage was 30,000.

7/14/2025

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the vehicle stalled with several unknown warning lights illuminated. The vehicle was able to be restarted. The vehicle was taken to an independent mechanic, but was not diagnosed or repaired; however, the contact was provided with error codes related to the failure. The vehicle was then towed to the dealer, where it was diagnosed, and determined that the engine and turbocharger had failed due to oil circulation failure. The contact was informed that the engine and turbocharger needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The approximate failure mileage was 88,000.

10/28/2025

The contact owns a 2024 Chevrolet Trax. The contact stated that while activating the air conditioner, the front windshield fogged up impairing his vision. The vehicle was taken to the dealer to be diagnosed. The contact was informed that there was an excessive amount of condensation while activating the HVAC system. The vehicle was not repaired. The contact was informed by the dealer that the failure had been reported by other Chevrolet Trax owners. The manufacturer was made aware of the failure. The failure mileage was approximately 200.

7/10/2023

The contact owns a 2024 Chevrolet Trax. The contact stated that while exiting or entering the vehicle, the doors failed to remain open. The contact stated that the doors closed independently if there was a slight wind or if the vehicle was parked on a slight incline with front of the vehicle pointed toward the incline. The contact stated that the doors had closed on his legs on several occasions while exiting or entering the vehicle. The contact had not taken the vehicle to a local dealer or independent mechanic. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 3,600.

9/18/2023

I bought my car in June of 2023 and after about 2 weeks of driving it I noticed when I drove 40-50 miles per hour my car would start to make a loud griding sounding noise... so last Friday November 10 2023 the dealership replaced the noise cancellation modeler and the noise completely stopped... which is great, but now my radio will not connect to any device wirelessly on apple car play... it only connects to the devices through blue-tooth only. we have tried 6 devices of mine, no luck, the dealership tried serval devices and they could not figure it out either... this is a major inconvenience because apple car-play was the main reason I bought the vehicle.

11/16/2023

The contact owns a 2024 Chevrolet Trax. The contact stated that the instrument cluster was flickering. The contact stated that the Forward Collision Avoidance system engaged without any objects nearby. While at a stop, the automatic STOP/START feature became inoperable. The vehicle was turned off with the key outside the vehicle, but the radio failed to turn off. Additionally, there was a lot of static on the radio. The steering wheel buttons were inoperable. The contact stated that the steering wheel was extremely hot. The high-beam headlights failed to engage while driving. The Back Over Prevention view was distorted and the touch screen was inoperable. The contact called the local dealer, where the system was rebooted, and the radio and camera were replaced. The vehicle was repaired, but the failure recurred. While reversing from the garage and then shifting to park, the key was removed from the ignition, and the seat belt alarm continued to ring. The vehicle was shifted to drive but failed to move forward. While exiting the vehicle, the vehicle failed to lock with the fob or manually. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,000.

1/9/2024

The contact owns a 2024 Chevrolet Trax. The contact stated that the instrument cluster was flickering. The contact stated that the Forward Collision Avoidance system engaged without any objects nearby. While at a stop, the automatic STOP/START feature became inoperable. The vehicle was turned off with the key outside the vehicle, but the radio failed to turn off. Additionally, there was a lot of static on the radio. The steering wheel buttons were inoperable. The contact stated that the steering wheel was extremely hot. The high-beam headlights failed to engage while driving. The Back Over Prevention view was distorted and the touch screen was inoperable. The contact called the local dealer, where the system was rebooted, and the radio and camera were replaced. The vehicle was repaired, but the failure recurred. While reversing from the garage and then shifting to park, the key was removed from the ignition, and the seat belt alarm continued to ring. The vehicle was shifted to drive but failed to move forward. While exiting the vehicle, the vehicle failed to lock with the fob or manually. The manufacturer was contacted and opened a case. The failure mileage was approximately 1,000.

1/9/2024

The contact owns a 2024 Chevrolet Trax. The contact stated that the windows of the vehicle failed to roll down intermittently. There was no warning light illuminated. The vehicle was taken to the dealer several times. The dealer lubricated the windows tract; however, the failure persisted. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 900.

4/25/2024

The contact owns a 2024 Chevrolet Trax. The contact stated that while starting the vehicle, she became aware that the computer was not working properly, since the welcome message displayed on the instrument panel had seized for several minutes. The contact was aware that the failure was related to an unknown recall. However, the local dealer refused to diagnose or repair the vehicle since the VIN was not included. The contact also stated that the automatic connection between the phone and the vehicle was not working properly, because callers could hear the contact; however, the contact could not hear caller. The contact stated that the rear passenger window switch was not working properly. The rearview camera was inoperable, affecting the visibility while reversing. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.

6/10/2024

My wife was driving to work and a car cut in front of her stopped for some weird reason on a green light and with the automatic braking the car stopped and was driving 20mph to 0 mph this was not i deal for the emergency braking and this should slow your car but not violently brake my daughter could have been seriously hurt thank god I have a good car seat

10/17/2024

The contact owns a 2024 Chevrolet Trax. The contact stated that while driving at an undisclosed speed, the instrument cluster failed to function as intended. The contact stated that the instrument cluster displayed a black screen. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The contact stated that the instrument cluster software was updated in 2023 under an unknown recall repair. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 37,357.

3/18/2025

The OEM Hankook Dynapro HP2 tires (size 225/60R17 99H, DOT 15MJF BU HA 2523) installed on a 2024 Chevrolet Trax developed premature tread wear and sidewall weakness well before half of their rated 65,000-mile life. At approximately 33,900 miles, one tire suffered a nail puncture in the sidewall and was confirmed irreparable by Discount Tire in Houston, TX. The shop also noted uneven tread wear consistent with early degradation. The condition creates an elevated risk of tire failure or blowout during regular driving. The tires have been properly maintained at recommended pressure, used under normal conditions, and never abused. No TPMS warnings or visual damage were noted before the incident. Hankook Tire America was contacted for warranty support but denied all coverage, citing an OEM exclusion despite earlier correspondence indicating potential incentive coverage. The company declined inspection or goodwill replacement. This outcome raises concerns about premature wear, sidewall durability, and the adequacy of manufacturer support for OEM-supplied tires. The affected tires remain available for inspection if requested by NHTSA.

10/6/2025

Since the vehicle was purchased, the driver seat's height has slowly been lowering itself over time. After a typical week of driving over an hour per day, the seat is noticeably lower (~2 inches) than when I started. I can raise the height manually again, but this process repeats itself, becoming quite annoying. I brought the vehicle to the dealership, but they claim they were unable to recreate the issue. I called the customer support phone number (800-222-1020) and the rep stated he could not help me further since no service bulletin about the issue could be found. Call reference # XXX.

11/12/2025

The contact owns a 2024 Chevrolet Trax. The contact stated while driving at various speeds, the passenger's side mirror blind spot detection system failed to operate. The message "Side Detection Temporarily Unavailable" was displayed. A dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to a dealer, where it was diagnosed, but the diagnostic information was unknown. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that it was an unknown failure. The approximate failure mileage was 29,953.

11/25/2025