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2024 Chevrolet Traverse Owner Complaints

Updated May 30, 2026
Ryan Davis
2024 Chevrolet Traverse Owner Complaints

Complaint Summary

The 2024 Chevrolet Traverse has 146 reported complaints.

  • Top issues involve service brakes and engine.

Reliability Score

Reliability Score

6.8/ 10

Based on 146 complaints

Most Frequent Issues

SERVICE BRAKES

32 21.9%

ENGINE

25 17.1%

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

13 8.9%

POWER TRAIN

13 8.9%

ELECTRICAL SYSTEM

12 8.2%

Quick Insights

  • The top category is SERVICE BRAKES, accounting for 21.9% of all complaints.

  • Owners have reported issues across 33 distinct vehicle systems.

  • Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.

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Complaint Summary

What owners keep reporting on the 2024 Chevrolet Traverse

The 2024 Chevrolet Traverse has 146 owner complaints in this dataset. SERVICE BRAKES is the most common complaint category, representing about 22% of the reports shown here.

Most common complaint categories

The top complaint groups for the 2024 Chevrolet Traverse are SERVICE BRAKES (32), ENGINE (25), FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING (13).

Are these complaints a serious red flag?

Potentially. 80 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.

What should buyers inspect on a used 2024 Chevrolet Traverse?

Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.

Read the full buyer guideRecall report and remedy notesMaintenance costs and intervals2023 Traverse complaints2025 Traverse complaints2022 Traverse complaints

Detailed Complaint Log

Showing 33 of 33 systems

SERVICE BRAKES

32 Reports22% of total

Previewing the first 2 complaint summaries.

While car was in motion a warning suddenly came onto screen stating "Brake assist problem, service asc, vehicle speed will be reduced for safety". Pedal was very hard to press, and was almost impossible to stop car with the speed less then 20 mph when the problem occurred. Dealer reports that the Master brake Cylinder needs replaced. This car has less then 500 miles on it at time of occurrence. At this time I am unaware if part is being evaluated as a safety issue. The dealer has been unable to get GM to provide a replacement part.

6/23/2024

With less than 9,000 miles driven on the vehicle, the entire brake system failed as I was driving. I have since learned that there was a faulty master brake cylinder installed when the vehicle was built. No brake fluid was getting to any of the brakes. When the incident occurred, I was able to pump the brake pedal all the way to the floor in order to get the vehicle to stop. I felt the power brakes go out, the service light started flashing on the dash, and several warnings popped up. These warnings included: "Brake System Failure", "Speed Restricted", and "Hard Braking Required". Even with hard braking it was difficult to get the vehicle to stop. I was very lucky that I was not travelling at a high rate of speed and was on a low-traffic road when the incident occurred. Had it been 2 minutes later I would've been on a major interstate and could've put my own and others' lives at risk. The vehicle has been diagnosed by the dealership I purchased it from and will be in their position for the next month while waiting on a new part.

10/2/2024

30 more complaints are available in this category.

ENGINE

25 Reports17% of total

Previewing the first 2 complaint summaries.

What component or system failed or malfunctioned, and is it available for inspection upon request? transmission problems. loss power while driving vehicle How was your safety or the safety of others put at risk? vehicle stopped driving while on road with traffic. Major accident could of happened Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Joh Hall Chevy dealer is aware of issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Being inspected by Chevy dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no prior messages. During incident warning appeared on dash stating reduced acceleration drive with care.

9/3/2024

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 65 MPH, the vehicle shut off while on the interstate, with the check engine warning light illuminated. The contact stated that the driver’s side door became inoperable, with the plastic frame hanging off the door of the vehicle. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was driven to the dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was 3,900.

9/30/2024

23 more complaints are available in this category.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

13 Reports9% of total

Previewing the first 2 complaint summaries.

1. When reversing, the emergency braking is very sensitive. On 6/20, it was pouring rain and every time I tried to back out the car kept slamming on the brakes thinking there was an object in the way. it also happened when we were leaving an appointment that same day. It wasn’t pouring rain, but rain was dripping down the back of the car and the car slammed on the brakes at least 5 times trying to back out. This also happened before when backing put of a parking spot and there was a shadow behind my car. The car kept slamming on the brakes thinking there was an object there. 2. Very jolting and unexpected movements. Not safe when trying to back out. 3. Unable to reproduce at the dealer. Took to the dealership on 6/20 after this happened. It was no longer pouring rain at that time, so was unable to reproduce the issue. 4. No inspection. The dealership did look at the sensors to make sure they weren’t pushed in or obstructed. 5. No warning prior to the issue.

6/21/2024

Transmission issue: Dealer was not able to replicate issue due to it only happening periodically. When putting into drive mode and going to accelerate it feels as if the transmission is slipping and give a big jerk. Also will sometime make a loud noise like tranmission is "dropping". Or when foots off gas peddle after going at a steady speed then go to accelerate again it will jerk. Dealership said that is normal as there is a "learning phase" which I've owned several new vehicles n never experienced this before. No warning lights have been shown. Reverse automatic breaking issue: Several occasions while reversing vehicle will slam into park mode when nothing is behind me. Brought to dealer, dealer said to shut off the notification. However, I don't want to have to shut it off. Tech did experience this once while attempting to reverse vehicle. But service advisor said there is no fix for this issue. Very startling to anyone in vehicle when it quickly locks up.

7/16/2024

11 more complaints are available in this category.

POWER TRAIN

13 Reports9% of total

Previewing the first 2 complaint summaries.

On May 14 a service bulletin was released by GM for an issue with the transmission #N242446290 causing a reduced acceleration suddenly and finally zero acceleration after a few minutes unexpectedly. I purchased this car brand new on [XXX] and was not made aware of this potential problem. On [XXX] we took a family vacation road trip from TX to Gatlinburg, TN. The transmission failed and the engine gave zero acceleration the night of [XXX]. I had to have GM roadside tow the vehicle to a Chevy dealer there in Tennessee and then rent a car out of my own pocket to drive home. This is a safety hazard for sure with the vehicles listed on this bulletin as it gives no warning of failure while driving. I was pulling onto the road with traffic when the engine light came on and I lost all power, unable to move out of the way. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

7/8/2024

Transmission issue: Dealer was not able to replicate issue due to it only happening periodically. When putting into drive mode and going to accelerate it feels as if the transmission is slipping and give a big jerk. Also will sometime make a loud noise like tranmission is "dropping". Or when foots off gas peddle after going at a steady speed then go to accelerate again it will jerk. Dealership said that is normal as there is a "learning phase" which I've owned several new vehicles n never experienced this before. No warning lights have been shown. Reverse automatic breaking issue: Several occasions while reversing vehicle will slam into park mode when nothing is behind me. Brought to dealer, dealer said to shut off the notification. However, I don't want to have to shut it off. Tech did experience this once while attempting to reverse vehicle. But service advisor said there is no fix for this issue. Very startling to anyone in vehicle when it quickly locks up.

7/16/2024

11 more complaints are available in this category.

ELECTRICAL SYSTEM

12 Reports8% of total

Previewing the first 2 complaint summaries.

When turning using signal upon straightening back out the lane change signal activates for the opposite direction I actually turned. Seems to happen on sharper turns than wide turns. I believe this is a safety issue and it looks to others that I may be switching lanes or turning again.

2/24/2025

Vehicle keeps giving codes not even a month after purchased that say key missing check for key. Then another that says key not found put key in center console left cupholder. This has happened multiple times already and the dealership supposedly said the first time it was a programming issue and needed to be reprogramed. They did that and the vehicle did the same thing. Errors for low battery service battery pop up. Along with service keyless start system. When the key not found error or key missing error comes on the vehicle does not start. I have been stranded when this happens because it does not recognize the key therefore the truck wont start at all and has to be towed. The codes usually pop up first then the vehicle does not start. I took it in because I started getting the codes again and again after the vehicle was releasd to me it again did the same. Happened a 3rd time and after several attempts of starting the truck after getting stranded again the 4th time it happened was at the actual dealership when i prayed it would start to get me there. The service write disconnected the batter to clear the codes so he can start it to move the vehicle because it was in his way. Now im being asked by the dealership that the engineers want to know what I am plugging into the vehicle to make it interfere w the vehicle not starting. I filed a claim w gm to have the vehicle swapped out but the dealership has not returned their emails. There was damage like if someone backed into me that thr dealership said knocked off sensors and was causing it to go out of whack. I paid to have everythjng repaired which was told would resolve the issue and a few days after repaired happened again. I was told it was failing all tests. But because the bay the vehicle was on was needed they reset the codes again and now the engineer cannot get the truck to fail.

2/28/2025

10 more complaints are available in this category.

SEATS

7 Reports5% of total

Previewing the first 2 complaint summaries.

3rd row headrest will not go down when straps are pulled to put the seat down. This prevents the 3rd row from being able to be put down. Summit white paint chipping/peeling within 2 weeks of ownership. Normal driving, no gravel. Under 1,000 miles.

7/4/2024

3rd row headrest will not let down when the seats are folded down.

9/12/2024

5 more complaints are available in this category.

UNKNOWN OR OTHER

7 Reports5% of total

Previewing the first 2 complaint summaries.

Transmission I stop at stop sign, when I proceeded to continue to drive the car made a roaring sound and my Chevrolet Traverse 2024 would not go into the second gear. The check engine light came on and has not gone out. I took it to the Chevrolet dealer where I purchased the vehicle, the looked it over and now have to order a transmission overhaul kit. I’m now waiting for further information.

7/22/2024

When turning using signal upon straightening back out the lane change signal activates for the opposite direction I actually turned. Seems to happen on sharper turns than wide turns. I believe this is a safety issue and it looks to others that I may be switching lanes or turning again.

2/24/2025

5 more complaints are available in this category.

FORWARD COLLISION AVOIDANCE: WARNINGS

3 Reports2% of total

Previewing the first 2 complaint summaries.

This vehicle was advertised as having the Super Cruise feature along with "following distance indicator", "forward collision alert", "lane keep assist with lane departure warning" and "intellibeam" (auto headlamp dimming feature). We purchased the vehicle expecting all of these to function. When we took delivery and went on our drive with the salesman so he could explain all the features, we found that the Adaptive Cruise Control and the Super Cruise would not work at all. We thought maybe we were trying to engage it incorrectly, so the salesman advised he would check into it the next day (we took delivery after regular service hours) and get back to us. We took the vehicle home. Upon driving the next several days, the Forward Collision Alert malfunction indicator light came on in the driver information center. We had made an appointment and took the vehicle to the dealer. We were advised that bulletin #PIT6167A was issued by GM on 6/20/2024 stating "Super Cruise Unavailable" and it was a known problem and at the time there was no fix. We were advised by the Dealer that the issue was a software engineering issue that GM does not have a solution for repair. GM allowed this vehicle to be sold knowing that the Automatic Driver Assist (ADAS) safety systems on this vehicle would not function at all. We knew the Adaptive Cruise Control and the Super Cruise systems would not work, but we found out on the road in the dark that the "Intellibeam" system was not working when oncoming traffic started flashing their bright lights. This was a safety concern. This was very irresponsible of GM to sell these vehicles with ADAS issues. How did this vehicle pass the quality control process at the factory? Research shows there are other models affected. Today I learned that there is a newer version of the GM service bulletin (new number is PIT6167C) that states there is still no repair process for the Super Cruise (and other affected ADAS systems) available yet. GM refused to buyback.

10/16/2024

We have experienced phantom AEB warnings and braking (60+ warnings w/o braking, around 10 brake activations) since owning the vehicle a little over a year now, purchased new. We took it into the dealer in May to have it addressed and they determined the AEB system was inoperable due to a defective front camera (windshield). After replacement and reprogramming, we picked up the vehicle and noticed a decreased sensitivity to our rear/side alerts AND ZERO forward AEB or proximity alerts of any kind. Not car, pedestrian, object or wall. Forward AEB alerts were completely disabled. Additionally, the vibrating safety seat which was previously inoperable (we assumed our car didn't have it) was on and functioning for all side/some rear alerts. We took the car back into the dealer and after 5+ days they determined it was a "faulty batch of cameras" and they replaced the front facing camera again. Today, we picked up the vehicle, being told everything was tested and reset so functioning properly- with our 3rd new forward camera. Yet, the AEB system was clearly inoperable again, zero front facing AEB/collision/proximity alerts - even though all settings 'on.' Rear alerts still seemed delayed and less accurate than before we brought the vehicle in the first time. I returned the vehicle to dealer and demonstrated again. My service rep agreed - it does not seem like it's just the front facing camera and must be a larger issue electronic issue. To date, I've been in contact with GM corporate executive team and have very little real concern or amelioration of these QC issues with the vehicle. We have spent over 20 days in the shop within 12mo. They refuse to acknowledge that there significant defect with the vehicle to warrant repurchase. These safety issues are only part of what appears to be serious QC deficiencies that put my family at risk. My wife and kids are in this car 98% of the time. I have video documentation from both camera repairs if you want to see them.

8/2/2025

1 more complaint is available in this category.

SERVICE BRAKES, HYDRAULIC

3 Reports2% of total

Previewing the first 2 complaint summaries.

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 45 MPH and depressing the brake pedal, the message "Brake Assist Failure" was displayed. The contact was able to pull over to the side of the road. The contact stated upon turning off and restarting the vehicle, the message was no longer displayed, and the vehicle operated as needed. The contact stated while driving 25-30 MPH at the airport, the failure recurred. The contact stated that upon turning off and restarting the vehicle several times, the failure persisted. The messages "Brake Assist Failure" and "Forward Collision Not Available" were displayed, and the check engine warning light was illuminated. The contact was able to drive 5 MPH and pulled over to a safe location. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The dealer was awaiting the parts to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 1,900.

12/10/2024

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving at an undisclosed speed, several unknown warning lights illuminated indicating brake failure. The contact depressed the brake pedal and stood on the brake pedal and the vehicle stopped. The contact turned off the vehicle. While attempting to restart the vehicle, there was an unknown warning light illuminated. The vehicle was driven to the residence. The contact stated while driving at an undisclosed speed, the gear shifter independently shifted into park and the vehicle independently turned off. The vehicle was towed to the dealer however, the vehicle was not diagnosed. The contact stated that the vehicle had been at the dealer for thirty days. The contact was informed that a diagnostic test provided no information of a failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 9,010. The VIN was not available.

7/28/2025

1 more complaint is available in this category.

STEERING

3 Reports2% of total

Previewing the first 2 complaint summaries.

Bought it back in July. Had it taken back that first month for the 3rd row headrest issue. Then the check engine light kept coming on, 1st time they said it was a cylinder misfire code, they rest it and said try getting gas from a different station.. light came on 3 more times, but by the time we took it in, they “can’t replicate the issues”. Then the tire sensors went out, took it in and they had to order a new sensor. Then this past weekend we lost total power steering while driving 40+mph. Then it happened again the next day, but this time we lost complete control, entire car shut down, screens off, no breaks, no power steering, no nothing. We let it coast to a stop then put it in park. Took it to the dealership the following morning. They read a bunch of codes. Said they’d call with an update later that day. Now it’s been 3 days, and they can’t replicate the issues and are at a loss as to why it happened or how to fix it to prevent it from happening again. Said it might be something to do with central computer system.

3/12/2025

noise will develope (sounds like going over rumble strips) than the steering wheel gets a vibration and when you leave go of the steering wheel it begins to shake and becomes more profound (I have video). this also becomes more profound when applying the brakes.

8/26/2025

1 more complaint is available in this category.

BACK OVER PREVENTION: WARNINGS

2 Reports1% of total

Previewing the first 2 complaint summaries.

Transmission issue: Dealer was not able to replicate issue due to it only happening periodically. When putting into drive mode and going to accelerate it feels as if the transmission is slipping and give a big jerk. Also will sometime make a loud noise like tranmission is "dropping". Or when foots off gas peddle after going at a steady speed then go to accelerate again it will jerk. Dealership said that is normal as there is a "learning phase" which I've owned several new vehicles n never experienced this before. No warning lights have been shown. Reverse automatic breaking issue: Several occasions while reversing vehicle will slam into park mode when nothing is behind me. Brought to dealer, dealer said to shut off the notification. However, I don't want to have to shut it off. Tech did experience this once while attempting to reverse vehicle. But service advisor said there is no fix for this issue. Very startling to anyone in vehicle when it quickly locks up.

7/16/2024

We have experienced phantom AEB warnings and braking (60+ warnings w/o braking, around 10 brake activations) since owning the vehicle a little over a year now, purchased new. We took it into the dealer in May to have it addressed and they determined the AEB system was inoperable due to a defective front camera (windshield). After replacement and reprogramming, we picked up the vehicle and noticed a decreased sensitivity to our rear/side alerts AND ZERO forward AEB or proximity alerts of any kind. Not car, pedestrian, object or wall. Forward AEB alerts were completely disabled. Additionally, the vibrating safety seat which was previously inoperable (we assumed our car didn't have it) was on and functioning for all side/some rear alerts. We took the car back into the dealer and after 5+ days they determined it was a "faulty batch of cameras" and they replaced the front facing camera again. Today, we picked up the vehicle, being told everything was tested and reset so functioning properly- with our 3rd new forward camera. Yet, the AEB system was clearly inoperable again, zero front facing AEB/collision/proximity alerts - even though all settings 'on.' Rear alerts still seemed delayed and less accurate than before we brought the vehicle in the first time. I returned the vehicle to dealer and demonstrated again. My service rep agreed - it does not seem like it's just the front facing camera and must be a larger issue electronic issue. To date, I've been in contact with GM corporate executive team and have very little real concern or amelioration of these QC issues with the vehicle. We have spent over 20 days in the shop within 12mo. They refuse to acknowledge that there significant defect with the vehicle to warrant repurchase. These safety issues are only part of what appears to be serious QC deficiencies that put my family at risk. My wife and kids are in this car 98% of the time. I have video documentation from both camera repairs if you want to see them.

8/2/2025

FUEL/PROPULSION SYSTEM

2 Reports1% of total

Previewing the first 2 complaint summaries.

What component or system failed or malfunctioned, and is it available for inspection upon request? transmission problems. loss power while driving vehicle How was your safety or the safety of others put at risk? vehicle stopped driving while on road with traffic. Major accident could of happened Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Joh Hall Chevy dealer is aware of issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Being inspected by Chevy dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no prior messages. During incident warning appeared on dash stating reduced acceleration drive with care.

9/3/2024

-The radiator hose malfunctioned and began to leak fluids onto my garage floor for 7 straight days. -My safety as well as others on the road were at risk because at anytime my vehicle could have lost all coolant and overheated. -The problem was confirmed by the service team at my dealership when I dropped it off for diagnosis. -There was absolutely no warning lamps or messages prior to failure. The only symptom was the leaking from under the car on the front driver side. The issues first appeared on Saturday November 29th 2025.

12/6/2025

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

2 Reports1% of total

Previewing the first 2 complaint summaries.

This vehicle was advertised as having the Super Cruise feature along with "following distance indicator", "forward collision alert", "lane keep assist with lane departure warning" and "intellibeam" (auto headlamp dimming feature). We purchased the vehicle expecting all of these to function. When we took delivery and went on our drive with the salesman so he could explain all the features, we found that the Adaptive Cruise Control and the Super Cruise would not work at all. We thought maybe we were trying to engage it incorrectly, so the salesman advised he would check into it the next day (we took delivery after regular service hours) and get back to us. We took the vehicle home. Upon driving the next several days, the Forward Collision Alert malfunction indicator light came on in the driver information center. We had made an appointment and took the vehicle to the dealer. We were advised that bulletin #PIT6167A was issued by GM on 6/20/2024 stating "Super Cruise Unavailable" and it was a known problem and at the time there was no fix. We were advised by the Dealer that the issue was a software engineering issue that GM does not have a solution for repair. GM allowed this vehicle to be sold knowing that the Automatic Driver Assist (ADAS) safety systems on this vehicle would not function at all. We knew the Adaptive Cruise Control and the Super Cruise systems would not work, but we found out on the road in the dark that the "Intellibeam" system was not working when oncoming traffic started flashing their bright lights. This was a safety concern. This was very irresponsible of GM to sell these vehicles with ADAS issues. How did this vehicle pass the quality control process at the factory? Research shows there are other models affected. Today I learned that there is a newer version of the GM service bulletin (new number is PIT6167C) that states there is still no repair process for the Super Cruise (and other affected ADAS systems) available yet. GM refused to buyback.

10/16/2024

My vehicles battery died, camera systems unavailable, cruising systems unavailable, breaking system breaker on clear highway at 55MPH with my kids in the back. The car is faulty!! 8+ months now waiting on a resolution! 7+ service visits now I’m being ignored!!

5/28/2025

VEHICLE SPEED CONTROL

2 Reports1% of total

Previewing the first 2 complaint summaries.

Bought this car on Monday by Wednesday the check engine light went on and had gone off the following day. The next week Friday the check engine light went on and the acceleration was not changing out of gear. Staying at one speed on the highway. Finally got the car in and the car has transmission problems. The car is brand new!!

11/4/2024

Phantom Braking with over 13 events the 2024 CHEVROLET TRAVERSE LT unexpected and abrupt activated the Automatic Emergency Braking (AEB) system when there was no obstacle, vehicle, or collision risk present! If an Mac Truck was behind us tailgating at the time we would have been killed! The dealer is downplaying the issue acting like they have never seen this before. They question is we know what AEB is and how it works "WE DO!". On top of that the 2024 CHEVROLET TRAVERSE LT breaks are completely defective. Deal inspected them on 6/25/2025 then we purchased on 8/14 drove it for 2,290 miles and they claim the breaks needed replacement. So we paid for that and still the breaks make a bad grinding sound and it is hard to stop the SUV. Please investigate ;(

11/13/2025

FORWARD COLLISION AVOIDANCE

2 Reports1% of total

Previewing the first 2 complaint summaries.

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving approximately 15 MPH, the brake pedal was depressed, and the vehicle jolted forward with two unknown warning lights illuminated. The contact stated that the Forward Collision Avoidance and 4WD Unavailable messages were displayed. The vehicle was towed to a dealer to be diagnosed. The contact was informed that the "Rear Driver Side Sensor" needed to be replaced. The contact stated that two different parts for the rear sensor were replaced; however, the failure persisted. The manufacturer was notified of the failure. The failure mileage was 2,631.

11/21/2024

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 45 MPH and depressing the brake pedal, the message "Brake Assist Failure" was displayed. The contact was able to pull over to the side of the road. The contact stated upon turning off and restarting the vehicle, the message was no longer displayed, and the vehicle operated as needed. The contact stated while driving 25-30 MPH at the airport, the failure recurred. The contact stated that upon turning off and restarting the vehicle several times, the failure persisted. The messages "Brake Assist Failure" and "Forward Collision Not Available" were displayed, and the check engine warning light was illuminated. The contact was able to drive 5 MPH and pulled over to a safe location. The vehicle was towed to the residence. The vehicle was then towed to the dealer, where it was diagnosed that the brake master cylinder had failed and needed to be replaced. The dealer was awaiting the parts to repair the vehicle. The vehicle was not repaired. The manufacturer was notified of the failure and a case was opened. The failure mileage was approximately 1,900.

12/10/2024

BACK OVER PREVENTION: AUTOMATIC SYSTEM BRAKING

1 Report1% of total

Previewing the first 1 complaint summaries.

1. When reversing, the emergency braking is very sensitive. On 6/20, it was pouring rain and every time I tried to back out the car kept slamming on the brakes thinking there was an object in the way. it also happened when we were leaving an appointment that same day. It wasn’t pouring rain, but rain was dripping down the back of the car and the car slammed on the brakes at least 5 times trying to back out. This also happened before when backing put of a parking spot and there was a shadow behind my car. The car kept slamming on the brakes thinking there was an object there. 2. Very jolting and unexpected movements. Not safe when trying to back out. 3. Unable to reproduce at the dealer. Took to the dealership on 6/20 after this happened. It was no longer pouring rain at that time, so was unable to reproduce the issue. 4. No inspection. The dealership did look at the sensors to make sure they weren’t pushed in or obstructed. 5. No warning prior to the issue.

6/21/2024

STRUCTURE:BODY

1 Report1% of total

Previewing the first 1 complaint summaries.

3rd row headrest will not go down when straps are pulled to put the seat down. This prevents the 3rd row from being able to be put down. Summit white paint chipping/peeling within 2 weeks of ownership. Normal driving, no gravel. Under 1,000 miles.

7/4/2024

SEAT BELTS

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2024 Chevrolet Traverse. The contact stated that while operating the vehicle with a front seat passenger with the front seat passenger’s seat belt latched, the “Fasten Front Passenger Seat Belt" message was displayed. The vehicle was taken to the local dealer who serviced the vehicle but after retrieving the vehicle, the failure immediately reoccurred. No further information was available. The manufacturer was not yet contacted. The failure mileage was 3.

8/13/2024

SUSPENSION

1 Report1% of total

Previewing the first 1 complaint summaries.

What component or system failed or malfunctioned, and is it available for inspection upon request? transmission problems. loss power while driving vehicle How was your safety or the safety of others put at risk? vehicle stopped driving while on road with traffic. Major accident could of happened Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, Joh Hall Chevy dealer is aware of issue Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Being inspected by Chevy dealership Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? no prior messages. During incident warning appeared on dash stating reduced acceleration drive with care.

9/3/2024

STRUCTURE

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 65 MPH, the vehicle shut off while on the interstate, with the check engine warning light illuminated. The contact stated that the driver’s side door became inoperable, with the plastic frame hanging off the door of the vehicle. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was driven to the dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was 3,900.

9/30/2024

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2024 Chevrolet Traverse. The contact stated while driving 65 MPH, the vehicle shut off while on the interstate, with the check engine warning light illuminated. The contact stated that the driver’s side door became inoperable, with the plastic frame hanging off the door of the vehicle. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was driven to the dealer where it was diagnosed and determined that the catalytic convertor needed to be replaced. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure and a case was opened. The failure mileage was 3,900.

9/30/2024

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

1 Report1% of total

Previewing the first 1 complaint summaries.

I am writing to report a serious safety concern with my newly purchased. I believe this issue, if unaddressed, could lead to accidents. Specifically, when I am stopped at a stop sign with another vehicle behind me and the light changes to green, I begin to drive forward. However, as the vehicle behind me starts moving toward me, my car suddenly and violently applies the brakes. The force is so strong that it feels as if I've been rear-ended. This abrupt braking creates a dangerous situation as it increases the likelihood of me being rear-ended by the car behind me. It is important to note that I am in "Drive" mode and moving forward, not in reverse, so I would not expect the car to brake under these circumstances. This issue is not isolated, and I have experienced similar sudden braking on several occasions, but this scenario is the most concerning due to the potential for accidents. I took the car to the dealership, assuming it might be a programming error. However, the dealership informed me that this is a known issue with this model, but no recall has been issued to address it. I strongly urge the NTSB to investigate this matter further, as I believe it poses a significant safety risk to drivers and passengers. Thank you for your attention to this issue.

12/2/2024

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2024 Chevrolet Traverse. The contact stated that there was fluid leaking from the vehicle onto the driveway. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the transmission was leaking transmission fluid. The vehicle was not repaired. The manufacturer was contacted and opened a case, but no additional assistance was provided. The failure mileage was approximately 2,200.

12/3/2024

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2024 Chevrolet Traverse. The contact stated that after lifting the third-row driver’s side seat from the down position, the head restraint remained in the folded position and could not be adjusted. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 240.

12/9/2024

VISIBILITY/WIPER

1 Report1% of total

Previewing the first 1 complaint summaries.

Following an overnight snow storm, I completely cleared the vehicle of snow and ice including the windshield and hood while running the vehicle to get it to operating temperature. During my morning commute, snow, slush, and water began accumulating on the windshield and froze to the outer four to six inches on both sides. The wiper edges were clear from the night before, as I had raised them off the windshield. They were able to maintain a clear view in the middle of the windshield. I ran the defroster at full temperature, the "HI" setting, with the fan speed at 6 out of 8. The external temperature was 14 degrees Fahrenheit. Driving speeds varied from 30mph on county roads and 65mph on the interstate. The front defroster vent does not run the full width of the vehicle, so there is no way to apply warm/hot air to the outer edges to keep it from refreezing and maintain full visibility. This creates unsafe driving conditions by narrowing the forward view.

12/12/2024

ENGINE AND ENGINE COOLING

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2024 Chevrolet Traverse. The contact noticed liquid underneath the vehicle where the radiator system was located. The vehicle was taken to the dealer who diagnosed that the radiator and coolant system had failed. The radiator and coolant were replaced. After having the repair completed, the contact had the vehicle inspected for the DMV admission test and the vehicle was reported as failed. The vehicle was returned to the dealer who could not find the cause of the failed test. The vehicle had not been diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 18,000.

12/26/2024

OTHER/I AM NOT SURE

1 Report1% of total

Previewing the first 1 complaint summaries.

The car seat is a spinning seat, the seat is no longer locking into forward position leaving the seat to free spin which could cause death if I were to get in an accident. Nuna states I need to buy a new frame

1/8/2025

WHEELS

1 Report1% of total

Previewing the first 1 complaint summaries.

* What component or system failed or malfunctioned, and is it available for inspection upon request? The breaks continually squeak so loud. They have done this since the first month I had car. The dealership said that they compared it, and it is normal for the car. On paper, they wrote could not replicate, even though they could. It’s so loud and annoying. New car should not sound like this. Tires slide on snow and ice. * How was your safety or the safety of others put at risk? In any weather conditions, yes. I have slid on ice many times. I had a near death experience on a snowy morning hiting a slick spot and fish tailing. The tires provided should be better than what they are. Another time last week I drove over melted snow (40 degrees out) must have been ice under, car would not break and I was unable to stop at the stop sign! It skidded through. * Has the problem been reproduced or confirmed by a dealer or independent service center? Break sound has been reproduced and they said they can’t do anything. They documented that they couldn’t reproduce it. That was frustrating. Tires I will share concerns when I return. * Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * No * Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * My check engine light has come on at least 3 times. That’s a separate issue with this car. Multiple check engine lights with no known issue to solve at dealership.

3/9/2025

LANE DEPARTURE: BLIND SPOT DETECTION

1 Report1% of total

Previewing the first 1 complaint summaries.

Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.

5/11/2025

LANE DEPARTURE: ASSIST

1 Report1% of total

Previewing the first 1 complaint summaries.

Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.

5/11/2025

LANE DEPARTURE: WARNING

1 Report1% of total

Previewing the first 1 complaint summaries.

Cameras stop working suddenly after a start where it feels a connection is going off. Then everything that depends on camera system also goes off. Two visits to the dealership couldn't fix the problem yet.

5/11/2025

STRUCTURE:BODY:HATCHBACK/LIFTGATE:HINGE AND ATTACHMENTS

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2024 Chevrolet Traverse. The contact stated that while attempting to open the hatch, the hatch opened and then unintendedly lowered within seconds. The contact stated that her husband had sustained a minor injury to the head while placing groceries in the vehicle when the hatch closed. The vehicle was taken to a local dealer, where it was diagnosed, and the contact was informed that the rear hatch motor was faulty and needed to be replaced. The vehicle was repaired; however, the failure persisted. The manufacturer was notified of the failure. The approximate failure mileage was 12,000.

8/20/2025

VISIBILITY:SUN/MOON ROOF ASSEMBLY

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2024 Chevrolet Traverse. The contact stated that upon entering the vehicle after rainfall, the contact became aware that there was rainwater on the passenger’s seat. The contact stated that the water had entered the vehicle through the sunroof. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed, and the contact was informed that the sunroof housing and the passenger’s side drain hose were faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 53,494.

9/8/2025

About This Data

Data and Methodology

MethodologyHow we score →

Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.

FAQ

What are the most common owner complaints for the 2024 Chevrolet Traverse?

The most reported complaint category for the 2024 Chevrolet Traverse is SERVICE BRAKES, with 32 owner reports. That is about 22% of all complaints logged here. Other recurring themes include SERVICE BRAKES, ENGINE, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING.

Are complaints about the 2024 Chevrolet Traverse a serious warning sign?

Potentially. 80 complaint reports fall into higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components. That does not prove every vehicle has a defect, but repeated complaints in those systems justify a more careful pre-purchase inspection.

How should buyers use complaint data for the 2024 Chevrolet Traverse?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2024 Chevrolet Traverse severe?

80 complaint reports involve higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection before purchase.

Complaint list entries are sourced from owner-submitted NHTSA ODI records.

Read complaint summaries

Chevrolet Traverse: How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal links complaint data directly to recall and maintenance routes for the same model year.

Return to full vehicle report
Complaint entries
146
Top-topic view
5 grouped topics shown
Primary source
NHTSA ODI owner complaint records

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In this guide

  1. 01Overview
  2. 02Common Problems
  3. 03Owner Complaints
  4. 04Data and Methodology

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