2011 Chevrolet Tahoe Owner Complaints

I TOOK MY TAHOE TO HERNDON CHEVROLET TO BE DETAILED. WITHIN 24 HRS AFTER THE DETAILING, THERE WAS A CRACK IN THE DASH TOUCHING THE AIRBAG AND TO OVER THE STEERING WHEEL. *TR

9/19/2014

I'M NOT SURE WHY I REC'D THE RECALL NOTICE ON THE 2011 CHEVY TAHOE. I TRADED THAT CAR IN BACK IN OCTOBER 2014. PLEASE REMOVE ME FROM YOUR MAILING FOR THIS VEHICLE. THANK YOU *TR

2/20/2015

I WAS DRIVING WEST ON RIO RD. IN CHARLOTTESVILLE, VA, AT ROUGHLY 35 MPH. AT APPROXIMATELY 6:00 PM, A DEER EMERGED FROM THE PASSENGER SIDE OF THE VEHICLE. IT HAPPENED INSTANTANEOUSLY AND AVOIDING THE DEER WAS NOT AN OPTION. IMMEDIATELY AFTER STRIKING THE DEER AT THE FRONT RIGHT BUMPER (UNDERNEATH HEADLIGHT), THE SIDE AIRBAGS DEPLOYED IN MY 2011 CHEVY TAHOE. HOWEVER, THE AIRBAG THAT WAS SUPPOSE TO DEPLOY FROM THE DRIVERS SEAT (ON THE SIDE NEAR SEATBELT) DID NOT DEPLOY. ADDITIONALLY, THE FRONT TWO AIRBAGS (FROM STEERING WHEEL AND DASHBOARD) DID NOT DEPLOY AS WELL. MOREOVER, APPROXIMATELY THREE MONTHS BACK, ANOTHER FAMILY MEMBER ALSO HIT A DEER WITH THE SAME VEHICLE (2011 CHEVY TAHOE) AND AT THAT TIME NO AIRBAGS DEPLOYED. IN THIS INCIDENT THE VEHICLE WAS TRAVELING 70 MPH AND THE DEER STRUCK THE LEFT SIDE OF THE FRONT BUMPER AND NO AIRBAGS DEPLOYED. AT THE TIME, WE DIDN'T EVEN THINK ABOUT DEFECTIVE AIRBAGS, BUT NOW, WE ARE VERY, VERY CONCERNED THAT THERE'S A DEFECT. WE SIMPLY DO NOT KNOW WHAT TO DO. I HAVE CONTACTED CHEVROLET DIRECTLY AND THEY ASSURE ME SOMEONE WILL COME OUT AND LOOK AT THE VEHICLE THIS WEEK SOMETIME. I WOULD BE RELIEVED IF SOMEONE FROM THE NHTSA ALSO INVESTIGATES THESE TWO SCENARIOS. WHAT IS CHEVROLET'S RESPONSIBILITY TO ME AND MY FAMILY IN THESE TWO CASES? AND WHAT IS THE BEST COURSE OF ACTION? FURTHERMORE, I CAN ARRANGE FOR MY INSURANCE ADJUSTOR TO GATHER ANY DOCUMENTATION FROM THE FIRST INCIDENT (WHERE AIRBAGS DID NOT DEPLOY) SUCH AS PHOTOS, REPORTS AND PROVIDE THEM TO YOU. THE VEHICLE IS SITTING IN MY DRIVEWAY BECAUSE I AM WAITING FOR A CHEVROLET REPRESENTATIVE TO COME AND INSPECT IT. I WOULD APPRECIATE YOUR PROMPT ACTION IN THIS MATTER. THANK YOU! *TR

12/5/2012

I OWN A 2011 TAHOE THAT HAS BEEN KEPT IN THE GARAGE AND IS IN IMMACULATE CONDITION. I HAVE 2 CRACKS ON MY DASHBOARD; ONE ON THE UPPER LEFT-HAND SIDE OF MY PASSENGER SIDE AIRBAG AND THE OTHER RIGHT BEHIND MY STEERING WHEEL. THIS CRACK IS ACTUALLY BRANCHING INTO TWO CRACKS NOW. I HAVE SOME SERIOUS CONCERNS REGARDING THE SAFETY OF MY VEHICLE IN THE EVENT I AM IN A COLLISION AND MY AIRBAGS NEED TO BE DEPLOYED. THIS CRACKED DASH SEEMS TO BE A COMMON ISSUE IN TAHOES FROM AT LEAST 2007 AND NEWER AND I AM CONCERNED THAT GM HAS DONE NOTHING TO RECALL THIS ISSUE, ESPECIALLY CONSIDERING HOW FAR BACK IT APPEARS TO BE AFFECTING VEHICLES. MY CONCERN IS THE POSSIBILITY OF LACK OF AIRBAG DEPLOYMENT AND/OR SHARDS OF SHARP PLASTIC FLYING THROUGH THE AIR IN THE EVENT OF A COLLISION CAUSING INJURY TO PASSENGERS OR, IN THE EVENT MY AIRBAGS DO DEPLOY, A COMPROMISE TO THE EFFECTIVENESS OF THEIR DEPLOYMENT DUE TO PUNCTURE. IT IS APPARENT THE DASH IS DEFECTIVE BY THE NUMBER OF SIMILAR ISSUES REPORTED BY CUSTOMERS. IT IS APPARENT THAT THE DASH IS ALREADY COMPROMISED DUE TO THESE CRACKS AND GM NEEDS TO CONSIDER THE SAFETY ISSUES POSED WITH THIS DEFECT. *TR

5/22/2014

I WAS DRIVING WEST ON RIO RD. IN CHARLOTTESVILLE, VA, AT ROUGHLY 35 MPH. AT APPROXIMATELY 6:00 PM, A DEER EMERGED FROM THE PASSENGER SIDE OF THE VEHICLE. IT HAPPENED INSTANTANEOUSLY AND AVOIDING THE DEER WAS NOT AN OPTION. IMMEDIATELY AFTER STRIKING THE DEER AT THE FRONT RIGHT BUMPER (UNDERNEATH HEADLIGHT), THE SIDE AIRBAGS DEPLOYED IN MY 2011 CHEVY TAHOE. HOWEVER, THE AIRBAG THAT WAS SUPPOSE TO DEPLOY FROM THE DRIVERS SEAT (ON THE SIDE NEAR SEATBELT) DID NOT DEPLOY. ADDITIONALLY, THE FRONT TWO AIRBAGS (FROM STEERING WHEEL AND DASHBOARD) DID NOT DEPLOY AS WELL. MOREOVER, APPROXIMATELY THREE MONTHS BACK, ANOTHER FAMILY MEMBER ALSO HIT A DEER WITH THE SAME VEHICLE (2011 CHEVY TAHOE) AND AT THAT TIME NO AIRBAGS DEPLOYED. IN THIS INCIDENT THE VEHICLE WAS TRAVELING 70 MPH AND THE DEER STRUCK THE LEFT SIDE OF THE FRONT BUMPER AND NO AIRBAGS DEPLOYED. AT THE TIME, WE DIDN'T EVEN THINK ABOUT DEFECTIVE AIRBAGS, BUT NOW, WE ARE VERY, VERY CONCERNED THAT THERE'S A DEFECT. WE SIMPLY DO NOT KNOW WHAT TO DO. I HAVE CONTACTED CHEVROLET DIRECTLY AND THEY ASSURE ME SOMEONE WILL COME OUT AND LOOK AT THE VEHICLE THIS WEEK SOMETIME. I WOULD BE RELIEVED IF SOMEONE FROM THE NHTSA ALSO INVESTIGATES THESE TWO SCENARIOS. WHAT IS CHEVROLET'S RESPONSIBILITY TO ME AND MY FAMILY IN THESE TWO CASES? AND WHAT IS THE BEST COURSE OF ACTION? FURTHERMORE, I CAN ARRANGE FOR MY INSURANCE ADJUSTOR TO GATHER ANY DOCUMENTATION FROM THE FIRST INCIDENT (WHERE AIRBAGS DID NOT DEPLOY) SUCH AS PHOTOS, REPORTS AND PROVIDE THEM TO YOU. THE VEHICLE IS SITTING IN MY DRIVEWAY BECAUSE I AM WAITING FOR A CHEVROLET REPRESENTATIVE TO COME AND INSPECT IT. I WOULD APPRECIATE YOUR PROMPT ACTION IN THIS MATTER. THANK YOU! *TR

12/5/2012

AFTER EVERY RAIN, THE REAR DOORS FILL WITH WATER. I CLEAR THE DRAIN HOLES REGULARLY BUT AFTER EACH RAIN I STILL NEED TO TAKE OFF THE SEAL AND LET THE WATER DRAIN. IF IT IS A HEAVY RAIN, THE DOORS TAKE OVER 15 MINUTES TO DRAIN BECAUSE THEY ARE COMPLETELY FULL. I SHOULD NOT HAVE TO DO THIS AFTER EVERY RAIN. I AM CONCERNED THAT RUST WILL FORM AND THAT THERE WILL BE ELECTRICAL ISSUES. IF I AM NOT HOME FOR SEVERAL DAYS AFTER IT RAINS AND THE TRUCK IS SITTING, THIS MEANS THE WATER IS SITTING IN THERE. AT NIGHT, IF THE TEMPERATURE DROPS BELOW FREEZING, THIS WATER WILL FREEZE IN THE DOORS. THIS NEVER HAPPENED IN MY 2002 TAHOE. *TR

4/29/2013

THIS TAHOE HAS 2 CRACKS IN DASH . RIGHT AT THE AIR BAG SPACE & IN FRONT OF THE DRIVER. WHAT IS GOING TO HAPPEN IF THE AIR BAGS DEPLOY. THIS IS A PRODUCT DEFECT. THIS TAHOE HAS ONLY 47K MILES ON IT. THIS IS NOT RIGHT FOR GMC TO DO THIS TO THE BUYERS. *TR

4/3/2014

I OWN A 2011 TAHOE THAT HAS BEEN KEPT IN THE GARAGE AND IS IN IMMACULATE CONDITION. I HAVE 2 CRACKS ON MY DASHBOARD; ONE ON THE UPPER LEFT-HAND SIDE OF MY PASSENGER SIDE AIRBAG AND THE OTHER RIGHT BEHIND MY STEERING WHEEL. THIS CRACK IS ACTUALLY BRANCHING INTO TWO CRACKS NOW. I HAVE SOME SERIOUS CONCERNS REGARDING THE SAFETY OF MY VEHICLE IN THE EVENT I AM IN A COLLISION AND MY AIRBAGS NEED TO BE DEPLOYED. THIS CRACKED DASH SEEMS TO BE A COMMON ISSUE IN TAHOES FROM AT LEAST 2007 AND NEWER AND I AM CONCERNED THAT GM HAS DONE NOTHING TO RECALL THIS ISSUE, ESPECIALLY CONSIDERING HOW FAR BACK IT APPEARS TO BE AFFECTING VEHICLES. MY CONCERN IS THE POSSIBILITY OF LACK OF AIRBAG DEPLOYMENT AND/OR SHARDS OF SHARP PLASTIC FLYING THROUGH THE AIR IN THE EVENT OF A COLLISION CAUSING INJURY TO PASSENGERS OR, IN THE EVENT MY AIRBAGS DO DEPLOY, A COMPROMISE TO THE EFFECTIVENESS OF THEIR DEPLOYMENT DUE TO PUNCTURE. IT IS APPARENT THE DASH IS DEFECTIVE BY THE NUMBER OF SIMILAR ISSUES REPORTED BY CUSTOMERS. IT IS APPARENT THAT THE DASH IS ALREADY COMPROMISED DUE TO THESE CRACKS AND GM NEEDS TO CONSIDER THE SAFETY ISSUES POSED WITH THIS DEFECT. *TR

5/22/2014

WAS DRIVING HIGHWAY WHEN SUDDLENLY THE ENGINE POWER WAS REDUCED AND TRACTION CONTRIOL STABILITY TRACK CAM ON AND SAID TO SERVICE WAS GOING 65 DROPPED TO 45 ALMOST GOT HIT BY RIG.WAS NEAR EXIT PULLED OFF BUT CAR ACCELERATED THROUGH LIGHT EVEN THOUGH FOOT WAS ON BRAKE, TOOK CORNER VERY FAST AND BACK INTO A GAS STATION WHERE I WHIPPED IT INTO PARK AND SHUT OFF ENGINE.TURNED ENGINE BACK ON AFTER I CALMED DOWN CHECK ENGINE LIGHT WAS ON, AFTER IDLING FORABOUT 15 MIN THE SAME THING HAPPENED THE ENGINED REVED THEN POWERED DOWN ETC.THIS HAPPENED 6 TIMES JUST TO GET VEHICLE TO DEALER WHERE IT WAS THE THROTTLE POSITIONONG SENSOR,NOT COVERED BY WARRANTY OF COURSE. I AM LUCK I DID NOT LOSE MY LIFE. *TR

12/19/2012

I WAS DRIVING WHEN THE SUDDENLY THE ENGINE POWER WAS REDUCED AND TRACTION CONTROL STABILITY TRACK CAME ON AND SAID TO SERVICE ENGINE I WAS GOING 70 AND THE SPEED DROPPED DOWN TO 40. I HAVE NO IDEA WHY THIS HAPPEN I'M GOING TO SEE IF THE DEALER WILL FIX PROBLEM TOMORROW. *TR

1/23/2013

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT MENTIONED THAT THE ABS, LOSS OF POWER, CHECK ENGINE AND THE TRACTION CONTROL WARNING LAMPS WERE ILLUMINATED IMMEDIATELY AFTER THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE SENSOR AND CABLES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 07/02/12 *BF THE CONSUMER STATED THE VEHICLE LOSS ALL POWER AND THE VEHICLE DECELERATED QUICKLY. UPDATED 07/12/12

5/24/2012

I WAS DRIVING WHEN THE SUDDENLY THE ENGINE POWER WAS REDUCED AND TRACTION CONTROL STABILITY TRACK CAME ON AND SAID TO SERVICE ENGINE I WAS GOING 70 AND THE SPEED DROPPED DOWN TO 40. I HAVE NO IDEA WHY THIS HAPPEN I'M GOING TO SEE IF THE DEALER WILL FIX PROBLEM TOMORROW. *TR

1/23/2013

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT MENTIONED THAT THE ABS, LOSS OF POWER, CHECK ENGINE AND THE TRACTION CONTROL WARNING LAMPS WERE ILLUMINATED IMMEDIATELY AFTER THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE SENSOR AND CABLES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 07/02/12 *BF THE CONSUMER STATED THE VEHICLE LOSS ALL POWER AND THE VEHICLE DECELERATED QUICKLY. UPDATED 07/12/12

5/24/2012

I WAS DRIVING ON THE LONG ISLAND EXPRESSWAY ( 495) AT ABOUT 2 PM ON 1/28/13, I WAS IN THE MIDDLE LANE AT ABOUT 65MPH WHEN SUDDENLY THE CHECK ENGINE LIGHT CAME ON AND A MESSAGE CAME UP SAYING, SERVICE STABILITRAK, THEN ENGINE POWER REDUCED. THIS CAUSED MY VEHICLE TO SLOW DOWN TO THAT 65MPH TO ABOUT 35 RAPIDLY. I WAS ABLE TO MOVE OVER AND PULL OVER TO THE SIDE OF THE ROAD. ONCE I STOPPED THE CAR IT WAS IDLING VERY ROUGH. I TURNED OFF MY CAR AND TURNED IT BACK ON AND WAS ABLE TO RESET MY COMPUTER. I WENT TO MY MECHANIC AND WAS TOLD IT WAS A 2135 ERROR CODE( A THROTTLE BODY SENSOR ISSUE). *TR

2/5/2013

2011 CHEVROLET TAHOE. CONSUMER STATES PROBLEM WITH WINDOWS FOGGING UP *TGW THE CONSUMER STATED WHILE DRIVING, THE WINDOWS BEGAN TO FOG UP ON THE SIDES. THE CONSUMER BELIEVED THE PROBLEM HAD TO DO WITH THE TEMPERATURE DROP BY A FEW DEGREES. THE CONSUMER STATED THE THIRD TIME WHILE DRIVING, THE FRONT WINDSHIELD BECAME FOGGED, AND THEN ALL OF THE WINDOWS FOGGED UP. IT TOOK OVER 20 MINUTES TO CLEAR THE WINDOWS. THE DEALER INFORMED THE CONSUMER A BULLETIN HAD BEEN ISSUED WHICH STATED THE RECIRCULATION DOOR WAS NOT CLOSING ALL THE WAY. THEY ALSO STATED GM TECH'S HAD NO IDEA WHAT WAS CAUSING IT. *JB

1/28/2011

I AM 6FT 1IN TALL AND WHEN I SIT IN THE TRUCK WITH THE SEAT IN ITS LOWEST POSITION, LEAVES ME WITH 1-2 INCHES OF HEAD SPACE, I CAN NOT ADJUST THE OUTSIDE MIRRORS ENOUGH TO SAFELY SEE DOWN THE SIDES OF THE TRUCK. THE MIRRORS DO NOT FLAIR OUT OR UP ENOUGH FOR ME TO SAFELY SEE INTO THE ADJACENT LANES ON EITHER SIDE OF THE TRUCK. I SAT IN SEVERAL TAHOES AND THE MIRRORS WERE ALL THE SAME. I HAVE REMEDIATED THE PROBLEM, SOME WHAT, BY ATTACHING A CONVEX MIRROR TO EACH OF MY SIDE MIRRORS. WHEN THE MIRRORS ARE FULLY FLARED UP AND OUT, HALF OF THE IMAGE I SEE IN THE MIRRORS IS OF MY OWN TRUCK. *TR

4/11/2012

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING 45 MPH, THE VEHICLE INDEPENDENTLY DECELERATED. THE CONTACT MENTIONED THAT THE ABS, LOSS OF POWER, CHECK ENGINE AND THE TRACTION CONTROL WARNING LAMPS WERE ILLUMINATED IMMEDIATELY AFTER THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE SENSOR AND CABLES WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE REMEDY FAILED TO CORRECT THE PROBLEM. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 07/02/12 *BF THE CONSUMER STATED THE VEHICLE LOSS ALL POWER AND THE VEHICLE DECELERATED QUICKLY. UPDATED 07/12/12

5/24/2012

WAS DRIVING HIGHWAY WHEN SUDDLENLY THE ENGINE POWER WAS REDUCED AND TRACTION CONTRIOL STABILITY TRACK CAM ON AND SAID TO SERVICE WAS GOING 65 DROPPED TO 45 ALMOST GOT HIT BY RIG.WAS NEAR EXIT PULLED OFF BUT CAR ACCELERATED THROUGH LIGHT EVEN THOUGH FOOT WAS ON BRAKE, TOOK CORNER VERY FAST AND BACK INTO A GAS STATION WHERE I WHIPPED IT INTO PARK AND SHUT OFF ENGINE.TURNED ENGINE BACK ON AFTER I CALMED DOWN CHECK ENGINE LIGHT WAS ON, AFTER IDLING FORABOUT 15 MIN THE SAME THING HAPPENED THE ENGINED REVED THEN POWERED DOWN ETC.THIS HAPPENED 6 TIMES JUST TO GET VEHICLE TO DEALER WHERE IT WAS THE THROTTLE POSITIONONG SENSOR,NOT COVERED BY WARRANTY OF COURSE. I AM LUCK I DID NOT LOSE MY LIFE. *TR

12/19/2012

I WAS DRIVING WEST ON RIO RD. IN CHARLOTTESVILLE, VA, AT ROUGHLY 35 MPH. AT APPROXIMATELY 6:00 PM, A DEER EMERGED FROM THE PASSENGER SIDE OF THE VEHICLE. IT HAPPENED INSTANTANEOUSLY AND AVOIDING THE DEER WAS NOT AN OPTION. IMMEDIATELY AFTER STRIKING THE DEER AT THE FRONT RIGHT BUMPER (UNDERNEATH HEADLIGHT), THE SIDE AIRBAGS DEPLOYED IN MY 2011 CHEVY TAHOE. HOWEVER, THE AIRBAG THAT WAS SUPPOSE TO DEPLOY FROM THE DRIVERS SEAT (ON THE SIDE NEAR SEATBELT) DID NOT DEPLOY. ADDITIONALLY, THE FRONT TWO AIRBAGS (FROM STEERING WHEEL AND DASHBOARD) DID NOT DEPLOY AS WELL. MOREOVER, APPROXIMATELY THREE MONTHS BACK, ANOTHER FAMILY MEMBER ALSO HIT A DEER WITH THE SAME VEHICLE (2011 CHEVY TAHOE) AND AT THAT TIME NO AIRBAGS DEPLOYED. IN THIS INCIDENT THE VEHICLE WAS TRAVELING 70 MPH AND THE DEER STRUCK THE LEFT SIDE OF THE FRONT BUMPER AND NO AIRBAGS DEPLOYED. AT THE TIME, WE DIDN'T EVEN THINK ABOUT DEFECTIVE AIRBAGS, BUT NOW, WE ARE VERY, VERY CONCERNED THAT THERE'S A DEFECT. WE SIMPLY DO NOT KNOW WHAT TO DO. I HAVE CONTACTED CHEVROLET DIRECTLY AND THEY ASSURE ME SOMEONE WILL COME OUT AND LOOK AT THE VEHICLE THIS WEEK SOMETIME. I WOULD BE RELIEVED IF SOMEONE FROM THE NHTSA ALSO INVESTIGATES THESE TWO SCENARIOS. WHAT IS CHEVROLET'S RESPONSIBILITY TO ME AND MY FAMILY IN THESE TWO CASES? AND WHAT IS THE BEST COURSE OF ACTION? FURTHERMORE, I CAN ARRANGE FOR MY INSURANCE ADJUSTOR TO GATHER ANY DOCUMENTATION FROM THE FIRST INCIDENT (WHERE AIRBAGS DID NOT DEPLOY) SUCH AS PHOTOS, REPORTS AND PROVIDE THEM TO YOU. THE VEHICLE IS SITTING IN MY DRIVEWAY BECAUSE I AM WAITING FOR A CHEVROLET REPRESENTATIVE TO COME AND INSPECT IT. I WOULD APPRECIATE YOUR PROMPT ACTION IN THIS MATTER. THANK YOU! *TR

12/5/2012

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE REAR PASSENGER GRABBED THE SEAT BELT CAUSING IT TO TWIST AROUND THE PASSENGER'S NECK. THE SEAT BELT WAS UNABLE TO RETRACT. THE SEAT BELT HAD TO BE CUT IN ORDER TO RELEASE THE PASSENGER. THE PASSENGER SUSTAINED MINOR SCRATCHES TO THE NECK THAT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 62,000.

1/9/2015

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT WHEN ACCELERATING, THE VEHICLE WOULD EXHIBIT A LOUD CLUNK NOISE AND WHEN DECELERATING, THE VEHICLE WOULD SURGE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 5 AND THE CURRENT MILEAGE WAS 4,700.

1/2/2013

DRIVING HOME FROM WORK ON A DARK, VERY COLD EVENING DURING RUSH HOUR ON A HIGHWAY AND THE TAHOE SUDDENLY LOSES POWER. AS SOON AS THIS HAPPENS, LOTS OF IDIOT LIGHTS AND WARNING MESSAGES APPEAR ON THE INSTRUMENT CLUSTER. TELLING ME THAT STABILITY CONTROL IS DISABLED AND NEED SERVICED AND THAT ENGINE POWER IS BEING REDUCED. I WAS IN THE LEFT LANE AND HAD TO CUT THROUGH TRAFFIC TO GET TO A A VERY SNOWY SHOULDER - FORTUNATELY SAFELY. THE TRUCK CONTINUED TO LIMP ALONG AND I MANAGED TO EVENTUALLY FIND A SAFE PLACE TO STOP. TURNS OUT THAT THE THROTTLE BODY SENSOR WAS BAD AND THAT THIS IS A KNOWN ISSUE. I FOUND THE SERVICE BULLETIN ONLINE AND GM FIXED IS RIGHT AWAY TODAY. THERE IS NO RECALL, BUT MOST GMC/CHEVY FORUMS HAD DOZENS OF POSTS OF THE SAME SITUATION, MANY WHERE FOLKS ENCOUNTERED MORE SERIOUS SAFETY SITUATIONS. THIS APPEARS TO GO BACK MANY OLDER MODEL YEARS AS WELL SO IT SEEMS GM SHOULD KNOW ABOUT THIS ISSUE AND ADDRESS IT IN THEIR NEWER VEHICLES WHICH THEY HAVE NOT. WHY DOES THE ENGINE CUT OUT SO SUDDENLY AND OTHER UNRELATED SAFETY FEATURES ARE DISABLED SEEMS VERY DANGEROUS IN HIGHWAY DRIVING CONDITIONS. *TR

1/7/2014

I WAS DRIVING ON THE LONG ISLAND EXPRESSWAY ( 495) AT ABOUT 2 PM ON 1/28/13, I WAS IN THE MIDDLE LANE AT ABOUT 65MPH WHEN SUDDENLY THE CHECK ENGINE LIGHT CAME ON AND A MESSAGE CAME UP SAYING, SERVICE STABILITRAK, THEN ENGINE POWER REDUCED. THIS CAUSED MY VEHICLE TO SLOW DOWN TO THAT 65MPH TO ABOUT 35 RAPIDLY. I WAS ABLE TO MOVE OVER AND PULL OVER TO THE SIDE OF THE ROAD. ONCE I STOPPED THE CAR IT WAS IDLING VERY ROUGH. I TURNED OFF MY CAR AND TURNED IT BACK ON AND WAS ABLE TO RESET MY COMPUTER. I WENT TO MY MECHANIC AND WAS TOLD IT WAS A 2135 ERROR CODE( A THROTTLE BODY SENSOR ISSUE). *TR

2/5/2013

SO WHEN EVER I FUEL MY CAR AT THE PUMP BY CLICKING THE FUEL PUMP TO AUTO START, THE PUMP USUALLY STOP PUMPING AFTER ABOUT 15 SEC, AND THEN YOU WILL HAVE TO MANUAL FILL AGAIN WITH YOUR HANG OR START THE AUTO FUELING AGAIN. *TR SO TODAY WHEN I STARTED FUELING MY CAR AGAIN AFTER ABOUT 4 OR 5 GALLON OF FUELING HAD ALREADY ENTER THE VEHICLE, THE FUEL STARTED TO SPRAY OUT FROM THE NOZZLE WHERE YOU PLACE THE FUEL PUMP OUT, FUEL GOT ALL OVER MY BODY. I QUICK NOTICE IT, AND TURNED THE AUTO START PUMPING FEATURE OFF WITH MY HANDS. AFTERWARD, I WENT TO MY CAR AND CHECK HOW FILL WAS THE TANK, AND IT WAS ONLY 3/4 FULL. IT WASN'T FULL I WAS QUIET SURPRISED TO MY FINDING THAT GASOLINE STARTED SPRAYING OUT.

3/30/2013

GM/CHEVROLET CUSTOMER SERVICE WILL NOT CORRECT SAFETY ISSUE WITH SPARE TIRE. GM/CHEVROLET CUSTOMER SERVICE WILL NOT PUT RESPONSE IN WRITING. GM/CHEVROLET CUSTOMER SERVICE WILL NOT DISCUSS MIXING OF BRIDGESTONE AND GOODYEAR BELT DESIGNS. THE SPARE IS NOT A "DUMMY TIRE" AND IS NOT A "FULLY OPERATIONAL SPARE" PER GM. THE SPARE CANNOT BE USED IN 4WD, IF SPARE USED IN 4WD WARRANTY IS VOIDED. GM/CHEVROLET MIXES TIRE MFG, TIRE DESIGN, TIRE # BELTS ON DRIVE TIRES AND "SPARE". THIS IS AN UNSAFE ACT. THE FOUR DRIVE TIRES ARE BRIDGESTONE DUELLER HL ALENZA P275-55R20 (2POLY/2STEEL/1NYLON BELT). THE SPARE TIRE IS A GOODYEAR WRANGLER HP P265-70R17 (2POLY/2STEEL BELT) (MFG DESIGN IS FULLY OPERATIONAL) SPARE. GM/CHEVROLET HAD NO DISCLOSURE ABOUT THE ODD SPARE CATEGORY PRIOR TO PURCHASE AND NOT NOTED IN WINDOW STICKER. OWNER MANUAL IS UNCLEAR ABOUT THE SPARE AND AVOIDS ANY FACTS ABOUT THE SPARE BEING GOODYEAR AND DRIVE TIRES ARE BRIDGESTONE DESIGN. GM/CHEVROLET HAS CREATED A THIRD CATEGORY FOR A SPARE: "BOBO". TYPE 1 IS FULLY OPERATIONAL SPARE, TYPE 2 IS A DUMMY SPARE (NOT FULLY OPERATION), AND TYPE 3 IS NEW AND IS A BOBO SPARE, APPEARS TO BE A FULLY OPERATIONAL TIRE BUT GM STATES NOT FULLY OPERATIONAL (AND NOT A DUMMY TIRE TOO). THERE IS ABSOLUTELY NO REASON FOR GM TO NOT HAVE A BRIDGESTONE DUELLER HL ALENZA P265-70R17 TIRE ON THE SPARE RIM, INSTEAD OF A GOODYEAR WRANGLER HPP265-70R17 TIRE. THIS WOULD MAKE ALL TIRES ON THE TAHOE BRIDGESTONE DUELLER HL ALENZA DESIGN/BELTS. *TR

1/24/2012

DASH BOARD IS CRACKING FOR NO APPARENT REASON. IT HAS CRACKED ON THE DRIVERS SIDE AS WELL AS AROUND THE AREA WHERE THE AIR BAG IS KEPT. MY FEAR IS THAT BECAUSE OF THE CRACKS THE AIR BAG COULD POSSIBLY DEPLOY WITH NO WARNING WHILE DRIVING AND CAUSE ME TO HAVE ACCIDENT OR TO CAUSE AN ACCIDENT. THERE HAVE BEEN NUMEROUS REPORTS ON THE GM MODEL 2007 - 2014 TAHOES, YUKONS AND TRUCKS THAT THE DASHBOARDS ARE CRACKING IN THE SAME AREAS ON ALL OF THE VEHICLES AROUND THE AIR BAG. *TR

8/16/2014

I WAS DRIVING ON THE HIGHWAY WITH MY CHILD, WHEN THEN ENGINE LIGHT CAME ON. SECONDS LATER THE "STABILITRAK OFF AND TRACTION CONTROL OFF" CAME ON. "SERVICE TRACTION" CAME ON AND WITHIN SECONDS THE POWER STEERING LEFT AND THE BRAKES SEEMED AS IF THEY WERE NOT WORKING PROPERLY. THANK GOD THERE WAS NOT A LOT OF TRAFFIC!! I GOT OVER AS THE ENGINE SPUTTERED AND FINALLY DIED. THIS COULD HAVE BEEN A TRAGEDY!! I HAVE READ MANY ARE HAVING THIS PROBLEM AND IT NEEDS TO BE FIXED BEFORE SOMEONE REALLY GETS HURT!! *TR

2/10/2013

I WAS DRIVING ON THE HIGHWAY AT APPROX 65 MPH. THE TRUCK DROPPED SPEED RAPIDLY AND WITHOUT WARNING. LIGHTS STARTING FLASHING AND STATING REDUCED ENGINE POWER - SERVICE STABILITRAK. WHEN ATTEMPTING TO PULL OVER I APPLIED THE BRAKES AND THE TRUCK LUNGED FORWARD. THIS HAPPENED THREE TIMES BEFORE THE ENGINE SPUTTERED AND SHUT OFF - ON THE HIGHWAY.DIAGNOSTIC TESTS SHOW IT WAS ERROR P2135 - THE THROTTLE BODY COMPONENT. GM/CHEVROLET STATES THIS IS NOT UNDER WARRANTY. THE TRUCK IS LESS THAN 2 YEARS OLD. CLEARLY THERE IS A RECALL NEEDED AS THIS MIMICS TOYOTA'S ISSUE WITH NOT STOPPING WHEN THE BRAKE IS APPLIED AND THE RAPID DECELERATION WITHOUT WARNING IS A CLEAR SAFETY ISSUE. *TR

3/28/2013

AS I WAS DRIVING DOWN INTERSTATE 85 IN MY HOMETOWN OF THOMASVILLE NORTH CAROLINA IN MY 2011 CHEVROLET TAHOE WHICH HAD EXACTLY 1,320 MILES ON IT, ON 12/13/10 AT APPROXIMATELY 1:00 PM, MY PASSENGER SIDE FRONT TIRE BLEW OUT. I WAS TRAVELING AT ROUGHLY 60-65 MPH AND THE SPEED LIMIT WAS 70 MPH. I WAS CRUISING ALONG, PAYING ATTENTION TO THE ROAD AS I ALWAYS DO BEING MINDFUL OF OTHER DRIVERS AND MY SURROUNDINGS WHEN I HEARD A LOUD POP OR BANG WHICH I WOULD CONSIDER SIMILAR TO A RIFLE OR SHOTGUN BLAST. IMMEDIATELY AFTER HEARING THIS LOUD NOISE, I SLOWED MY SPEED TRYING TO FIND OUT WHAT CAUSED THE LOUD NOISE. ABOUT THAT TIME MY TIRE PRESSURE MONITORING SYSTEM ON THE INSTRUMENT PANEL CAME ON AND BEGAN TO CHIME AND LIGHT UP SIGNALING THAT MY RIGHT FRONT TIRE PRESSURE WAS LOW. I SLOWED DOWN EVEN MORE AND BEGAN TO FEEL THE VEHICLE PULL AND DRAG AND FELT THE FRONT RIGHT OF THE VEHICLE BEGINNING TO DROP. I MADE IT SAFELY TO THE SIDE OF THE ROAD ON AN OFF RAMP. I GOT OUT TO INSPECT WHAT HAD HAPPENED AND WHAT I SAW WAS A TIRE THAT WAS COMPLETELY DEFLATED AND WAS SMOKING. I THEN GOT BACK IN THE VEHICLE AND CALLED ONSTAR AND NOTIFIED THEM WHAT HAD HAPPENED AND THEY THEN CALLED FOR ROADSIDE ASSISTANCE TO COME AND CHANGE MY TIRE WHICH THEY DID IN A TIMELY FASHION. *TR

12/13/2010

2011 CHEVROLET TAHOE. CONSUMER WOULD LIKE TO INFORM NHTSA OF THE TERRIFIC SERVICE THAT WIN KELLY CHEVROLET DID FOR A RECALL. HE RECEIVED NOTICE THROUGH ONSTAR THAT HE WAS INVOLVED IN A RECALL AND WITHIN 4 HOURS THE VEHICLE WAS REPAIRED. *KB

2/4/2011

PURCHASED VEHICLE, AND TWO WEEKS LATER DROVE IT TO THE WASHINGTON COAST FROM BOISE, IDAHO (APPROXIMATELY 630 MILES). WHILE THERE THE BACK DRIVERSIDE REAR SEAT DOOR WORKED FINE. THEN ON THE FOURTH DAY, WE RETURNED FROM AN OUTING, AND IT WAS OKAY. WENT OUT LATER TO GET SOMETHING OUT OF THE CAR AND THE LEFT REAR DOOR WOULD NOT OPEN. EXTERNAL HANDLE COME OUT ABOUT AN INCH AND STAYED OUT (LIKE NO SPRING CONNECTED). DOOR WAS UNLOCKED (BUTTON UP). TRIED THE INSIDE HANDLE AND IT WOULD NOT OPEN THE DOOR EITHER. JUST SWUNG OUT AS NORMAL, BUT DIDN'T OPEN DOOR. THE FOLLOWING DAY WE RETURNED TO BOISE, AND DOOR WAS INOPERATIVE WHOLE WAY HOME. THE FOLLOWING MORNING WE WENT OUT TO UNLOAD SOME MORE THINGS. AND THE DOOR WORKED. I AM TAKING IT INTO THE DEALER WHO SAYS THEY HAVE HAD PROBLEMS SIMILAR TO THIS WITH OTHER TAHOES. CONSIDER THIS A SERIOUS SAFETY FACTOR. IF WE WERE TO HAVE A PASSENGER IN THE CAR AND BE IN AN ACCIDENT AND THE DOOR DIDN'T OPEN, IT COULD BE A FACTOR TO SURVIVAL. ADDITIONALLY, IN THE EVENT OF A WATER ENTRY, SINCE THE REAR WINDOWS ONLY ROLL DOWN HALF-WAY, ESCAPE IS NECESSARY THROUGH THE DOOR. IN THIS CASE, AN INOPERATIVE DOOR COULD RESULT IN DEATH OR SERIOUS INJURY. *KB

8/1/2011

PURCHASED VEHICLE, AND TWO WEEKS LATER DROVE IT TO THE WASHINGTON COAST FROM BOISE, IDAHO (APPROXIMATELY 630 MILES). WHILE THERE THE BACK DRIVERSIDE REAR SEAT DOOR WORKED FINE. THEN ON THE FOURTH DAY, WE RETURNED FROM AN OUTING, AND IT WAS OKAY. WENT OUT LATER TO GET SOMETHING OUT OF THE CAR AND THE LEFT REAR DOOR WOULD NOT OPEN. EXTERNAL HANDLE COME OUT ABOUT AN INCH AND STAYED OUT (LIKE NO SPRING CONNECTED). DOOR WAS UNLOCKED (BUTTON UP). TRIED THE INSIDE HANDLE AND IT WOULD NOT OPEN THE DOOR EITHER. JUST SWUNG OUT AS NORMAL, BUT DIDN'T OPEN DOOR. THE FOLLOWING DAY WE RETURNED TO BOISE, AND DOOR WAS INOPERATIVE WHOLE WAY HOME. THE FOLLOWING MORNING WE WENT OUT TO UNLOAD SOME MORE THINGS. AND THE DOOR WORKED. I AM TAKING IT INTO THE DEALER WHO SAYS THEY HAVE HAD PROBLEMS SIMILAR TO THIS WITH OTHER TAHOES. CONSIDER THIS A SERIOUS SAFETY FACTOR. IF WE WERE TO HAVE A PASSENGER IN THE CAR AND BE IN AN ACCIDENT AND THE DOOR DIDN'T OPEN, IT COULD BE A FACTOR TO SURVIVAL. ADDITIONALLY, IN THE EVENT OF A WATER ENTRY, SINCE THE REAR WINDOWS ONLY ROLL DOWN HALF-WAY, ESCAPE IS NECESSARY THROUGH THE DOOR. IN THIS CASE, AN INOPERATIVE DOOR COULD RESULT IN DEATH OR SERIOUS INJURY. *KB

8/1/2011

PURCHASED VEHICLE, AND TWO WEEKS LATER DROVE IT TO THE WASHINGTON COAST FROM BOISE, IDAHO (APPROXIMATELY 630 MILES). WHILE THERE THE BACK DRIVERSIDE REAR SEAT DOOR WORKED FINE. THEN ON THE FOURTH DAY, WE RETURNED FROM AN OUTING, AND IT WAS OKAY. WENT OUT LATER TO GET SOMETHING OUT OF THE CAR AND THE LEFT REAR DOOR WOULD NOT OPEN. EXTERNAL HANDLE COME OUT ABOUT AN INCH AND STAYED OUT (LIKE NO SPRING CONNECTED). DOOR WAS UNLOCKED (BUTTON UP). TRIED THE INSIDE HANDLE AND IT WOULD NOT OPEN THE DOOR EITHER. JUST SWUNG OUT AS NORMAL, BUT DIDN'T OPEN DOOR. THE FOLLOWING DAY WE RETURNED TO BOISE, AND DOOR WAS INOPERATIVE WHOLE WAY HOME. THE FOLLOWING MORNING WE WENT OUT TO UNLOAD SOME MORE THINGS. AND THE DOOR WORKED. I AM TAKING IT INTO THE DEALER WHO SAYS THEY HAVE HAD PROBLEMS SIMILAR TO THIS WITH OTHER TAHOES. CONSIDER THIS A SERIOUS SAFETY FACTOR. IF WE WERE TO HAVE A PASSENGER IN THE CAR AND BE IN AN ACCIDENT AND THE DOOR DIDN'T OPEN, IT COULD BE A FACTOR TO SURVIVAL. ADDITIONALLY, IN THE EVENT OF A WATER ENTRY, SINCE THE REAR WINDOWS ONLY ROLL DOWN HALF-WAY, ESCAPE IS NECESSARY THROUGH THE DOOR. IN THIS CASE, AN INOPERATIVE DOOR COULD RESULT IN DEATH OR SERIOUS INJURY. *KB

8/1/2011

GM/CHEVROLET CUSTOMER SERVICE WILL NOT CORRECT SAFETY ISSUE WITH SPARE TIRE. GM/CHEVROLET CUSTOMER SERVICE WILL NOT PUT RESPONSE IN WRITING. GM/CHEVROLET CUSTOMER SERVICE WILL NOT DISCUSS MIXING OF BRIDGESTONE AND GOODYEAR BELT DESIGNS. THE SPARE IS NOT A "DUMMY TIRE" AND IS NOT A "FULLY OPERATIONAL SPARE" PER GM. THE SPARE CANNOT BE USED IN 4WD, IF SPARE USED IN 4WD WARRANTY IS VOIDED. GM/CHEVROLET MIXES TIRE MFG, TIRE DESIGN, TIRE # BELTS ON DRIVE TIRES AND "SPARE". THIS IS AN UNSAFE ACT. THE FOUR DRIVE TIRES ARE BRIDGESTONE DUELLER HL ALENZA P275-55R20 (2POLY/2STEEL/1NYLON BELT). THE SPARE TIRE IS A GOODYEAR WRANGLER HP P265-70R17 (2POLY/2STEEL BELT) (MFG DESIGN IS FULLY OPERATIONAL) SPARE. GM/CHEVROLET HAD NO DISCLOSURE ABOUT THE ODD SPARE CATEGORY PRIOR TO PURCHASE AND NOT NOTED IN WINDOW STICKER. OWNER MANUAL IS UNCLEAR ABOUT THE SPARE AND AVOIDS ANY FACTS ABOUT THE SPARE BEING GOODYEAR AND DRIVE TIRES ARE BRIDGESTONE DESIGN. GM/CHEVROLET HAS CREATED A THIRD CATEGORY FOR A SPARE: "BOBO". TYPE 1 IS FULLY OPERATIONAL SPARE, TYPE 2 IS A DUMMY SPARE (NOT FULLY OPERATION), AND TYPE 3 IS NEW AND IS A BOBO SPARE, APPEARS TO BE A FULLY OPERATIONAL TIRE BUT GM STATES NOT FULLY OPERATIONAL (AND NOT A DUMMY TIRE TOO). THERE IS ABSOLUTELY NO REASON FOR GM TO NOT HAVE A BRIDGESTONE DUELLER HL ALENZA P265-70R17 TIRE ON THE SPARE RIM, INSTEAD OF A GOODYEAR WRANGLER HPP265-70R17 TIRE. THIS WOULD MAKE ALL TIRES ON THE TAHOE BRIDGESTONE DUELLER HL ALENZA DESIGN/BELTS. *TR

1/24/2012

GM/CHEVROLET CUSTOMER SERVICE WILL NOT CORRECT SAFETY ISSUE WITH SPARE TIRE. GM/CHEVROLET CUSTOMER SERVICE WILL NOT PUT RESPONSE IN WRITING. GM/CHEVROLET CUSTOMER SERVICE WILL NOT DISCUSS MIXING OF BRIDGESTONE AND GOODYEAR BELT DESIGNS. THE SPARE IS NOT A "DUMMY TIRE" AND IS NOT A "FULLY OPERATIONAL SPARE" PER GM. THE SPARE CANNOT BE USED IN 4WD, IF SPARE USED IN 4WD WARRANTY IS VOIDED. GM/CHEVROLET MIXES TIRE MFG, TIRE DESIGN, TIRE # BELTS ON DRIVE TIRES AND "SPARE". THIS IS AN UNSAFE ACT. THE FOUR DRIVE TIRES ARE BRIDGESTONE DUELLER HL ALENZA P275-55R20 (2POLY/2STEEL/1NYLON BELT). THE SPARE TIRE IS A GOODYEAR WRANGLER HP P265-70R17 (2POLY/2STEEL BELT) (MFG DESIGN IS FULLY OPERATIONAL) SPARE. GM/CHEVROLET HAD NO DISCLOSURE ABOUT THE ODD SPARE CATEGORY PRIOR TO PURCHASE AND NOT NOTED IN WINDOW STICKER. OWNER MANUAL IS UNCLEAR ABOUT THE SPARE AND AVOIDS ANY FACTS ABOUT THE SPARE BEING GOODYEAR AND DRIVE TIRES ARE BRIDGESTONE DESIGN. GM/CHEVROLET HAS CREATED A THIRD CATEGORY FOR A SPARE: "BOBO". TYPE 1 IS FULLY OPERATIONAL SPARE, TYPE 2 IS A DUMMY SPARE (NOT FULLY OPERATION), AND TYPE 3 IS NEW AND IS A BOBO SPARE, APPEARS TO BE A FULLY OPERATIONAL TIRE BUT GM STATES NOT FULLY OPERATIONAL (AND NOT A DUMMY TIRE TOO). THERE IS ABSOLUTELY NO REASON FOR GM TO NOT HAVE A BRIDGESTONE DUELLER HL ALENZA P265-70R17 TIRE ON THE SPARE RIM, INSTEAD OF A GOODYEAR WRANGLER HPP265-70R17 TIRE. THIS WOULD MAKE ALL TIRES ON THE TAHOE BRIDGESTONE DUELLER HL ALENZA DESIGN/BELTS. *TR

1/24/2012

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE SUSPENSION FAILED WITHOUT WARNING WHILE THE DRIVER'S SIDE FRONT TIRE SEPARATED FROM THE VEHICLE. THE CONTACT CRASHED INTO ANOTHER VEHICLE AS A RESULT. THE CONTACT SUSTAINED TRAUMA TO THE LEG AND A COLLAPSED SPINE DISC. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE DEALER. THE CONTACT WAS NOT PROVIDED WITH A DIAGNOSIS AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 29,000. *TR

5/16/2013

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE MADE A LOUD NOISE AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 46,595. UPDATED 10/29/14*LJ UPDATED 4/22/2015 *JS

9/15/2014

TL* THE CONTACT OWNS A 2011 CHEVROLET TAHOE. THE CONTACT STATED THAT THE REAR TAILGATE LOCKED ON THE CONTACT WHILE HE ATTEMPTED TO REACH INTO THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED AND THE CONTACT WAS NOT INJURED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 59,000.

5/28/2015

WE TOOK OUR TAHOE INTO THE DEALERSHIP TO HAVE THE SECOND ROW HEADRESTS REMOVED BECAUSE THEY WERE CAUSING THE CAR SEATS FOR OUR TWINS TO NOT SET BACK AND FLUSH AGAINST THE BACK OF THE SEAT. SO NOT ONLY DOES IT CAUSE THE CAR SEAT TO SIT UP MORE VERTICAL BUT ALSO A SAFETY CONCERN BECAUSE THE CAR SEAT CANNOT BE AS SECURELY FASTENED. THE DEALERSHIP AND LATER CUSTOMER CARE AT CORPORATE CHEVROLET SAID THAT THEY CANNOT REMOVE THOSE HEADRESTS FOR US BECAUSE OF A SAFETY CONCERN TO AN ADULT PASSENGER IN THOSE SEATS WITHOUT A HEADREST. I TRIED TO EXPLAIN THAT AN ADULT WILL NOT BE SITTING THERE BECAUSE THE CAR SEATS ARE THERE. AND CONFIRMED THAT THEY WERE OK WITH A SAFETY CONCERN FOR KIDS IN CAR SEATS THAT IS HAPPENING, BUT NOT FOR AN ADULT THAT MIGHT HAPPEN.

10/10/2015

CRACKED DASH ABOVE AIRBAG AND INSTRUMENT CLUSTER.

6/2/2016