2017 Chevrolet Silverado Owner Complaints
Complaint Summary
The 2017 Chevrolet Silverado has 156 reported complaints.
- Top issues involve power train and service brakes.
Reliability Score
Reliability Score
Based on 156 complaints
Most Frequent Issues
POWER TRAIN
32 20.5%
SERVICE BRAKES
31 19.9%
ENGINE
16 10.3%
UNKNOWN OR OTHER
11 7.1%
ELECTRICAL SYSTEM
9 5.8%
Quick Insights
The top category is POWER TRAIN, accounting for 20.5% of all complaints.
Owners have reported issues across 23 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2017 Chevrolet Silverado
The 2017 Chevrolet Silverado has 156 owner complaints in this dataset. POWER TRAIN is the most common complaint category, representing about 21% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2017 Chevrolet Silverado are POWER TRAIN (32), SERVICE BRAKES (31), ENGINE (16).
Are these complaints a serious red flag?
Potentially. 82 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2017 Chevrolet Silverado?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 23 of 23 systems
POWER TRAIN
32 Reports21% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE VEHICLE WAS PARKED ON A SLOPED DRIVEWAY WITHOUT THE EMERGENCY BRAKE ENGAGED, IT ROLLED OUT OF THE DRIVEWAY. THE CONTACT FOUND THE VEHICLE IN THE MIDDLE OF THE STREET STILL LOCKED AND ENGAGED IN PARK. THE CONTACT PARKED THE VEHICLE BACK IN THE DRIVEWAY WITH THE PARKING BRAKE ENGAGED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT READ ONLINE THAT THIS WAS A COMMON FAILURE WITH 4X4 VEHICLES AS THE TRANSMISSION TRANSFER CAUSE WOULD INADVERTENTLY SHIFT TO NEUTRAL WHEN PARKED WITHOUT THE EMERGENCY BRAKE ENGAGED. THE FAILURE MILEAGE WAS 31,000. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS
8/28/2017
POSSIBLE PISTON MALFUNCTION
9/16/2017
SERVICE BRAKES
31 Reports20% of totalPreviewing the first 2 complaint summaries.
DRIVING SLOW AT DRIVE THRU LOST POWER BRAKES
11/15/2018
BRAKES BECOME STIFF AND INOPERABLE AT LOW SPEEDS AFTER 2-3 PUMPS
11/26/2018
ENGINE
16 Reports10% of totalPreviewing the first 2 complaint summaries.
NOTICED AFTER PURCHASE THAT THERE IS VIBRATION LIKE A BAD TIRE 35-42 MPH. VIBRATION FELT IN SEAT,CONSOLE AND STEERING WHEEL 58-65 MPH. TRANSMISSION DOWN SHIFTS HARD SOMETIMES FEELS LIKE BEING BUMPED FROM BEHIND,IT ALSO HESITATES AND JERKS AFTER LETTING OFF THE ACCELERATOR AND ACCELERATING AGAIN BETWEEN 25-45 MPH. WHEN ACCELERATING IT SURGES,JERKS AND STUMBLES. SOMETIMES WHEN ACCELERATING THE TRANSMISSION DOWNSHIFTS AND HANGS IN THAT GEAR UNTIL YOU LET OFF THE ACCELERATOR. UNDER HEAVY ACCELERATION THERE IS VIBRATION IN THE POWER TRAIN AND THE TRANSMISSION SEEM NOISY. AT 25 MPH IT SHUTTERS LIKE THE TRANSMISSION IS IN TO HIGH OF A GEAR UNDER LIGHT ACCELERATION. RETURNED TO WALDORF CHEVROLET WHERE I PURCHASED IT AND WAS TOLD THEY BALANCED 2 TIRES AND RESET THE ROAD FORCE,SCANNED TRANSMISSION NO CODES TRANSMISSION OK AFTER SHOP FOREMAN ROAD TESTED FOR 21 MILES NO OTHER REPAIRS NEEDED. PICKED IT UP DRIVING HOME NOTICED ALL THE PROBLEMS WERE STILL THERE AND AFTER INSPECTION OF MY WHEELS NOTICED THAT THE WHEELS WERE BALANCED STILL HAD THE OLD WEIGHTS STILL ON THE WHEELS WITH NEW WEIGHTS ALSO. MADE ANOTHER APPOINTMENT THIS TIME TO HAVE SHOP FOREMAN (RICK) RIDE WITH ME TO SHOW HIM WHAT IT WAS DOING WHICH WE DID AND LEFT MY TRUCK AGAIN. AFTER 8 DAYS I AM TOLD IT WAS READY I WAS TOLD THEY DID A PICO SCOPE TEST AND THE DRIVESHAFT WAS BEING REPLACED THEN ONLY TESTED IT WAS OK. CHECKED RUN OUT ON FLANGES ALL WITHIN SPECS. FOUND THE RIGHT REAR TIRE BAD. THEY PUT STEEL WHEEL FROM ANOTHER TRUCK ON AND ROAD TESTED WITH NO CHANGE. THEY DROVE ANOTHER TRUCK AND IT RIDES THE SAME. EVEN HAS THE SHUTTERS ON HARD ACCELERATION. SAID THEY CALLED GM TAC BACK AND THEY DON'T SEE A PROBLEM WITH THIS. WRITTEN DOCUMENTS BE SENT VIA MAIL. MADE ANOTHER APPOINTMENT
1/6/2018
IN JUNE OF 2017, I BOUGHT A NEW CHEVROLET SILVERADO. IT RUNS GREAT NO PROBLEMS. IN NOVEMBER 2017 I CALLED TO MAKE AN APPOINTMENT TO HAVE THE OIL CHANGED. THE SERVICE DEPARTMENT TOLD ME THAT THERE IS A RECALL ON THE CHUGGLE DRIVE QUALITY. THE SERVICE DID WHAT WAS NEEDED TO BE DONE. I HAD TO MAKE A 5-HOUR TRIP UP NORTH WHEN I NOTICED THAT MY TRUCK WASN'T RUNNING LIKE IT WAS BEFORE THE RECALL WAS DONE. I NOTICED THAT THE TRANSMISSION WAS SHIFTING HARD. WHEN THE CYLINDER DEACTIVATION WENT TO 4 CYLINDERS THE ENGINE LUGS. BEFORE THE RECALL WAS DONE I COULDN'T TELL WHEN THE CYLINDER ACTIVATION WAS SWITCHING TO 4 CYLINDERS BACK TO 8 CYLINDERS IT RAN VERY SMOOTHLY NO LUGGING OF THE ENGINE. WHAT CONCERNS ME NOW IS WHEN I WAS DRIVING AN WENT TO MAKE A LEFT TURN AT SLOW SPEED THE TRANSMISSION DOWNSHIFTED HARD WHERE THE BACK WHEELS LOCKED UP. WENT THROUGH A DRIVE THROUGH AFTER I PLACED THE ORDER PROCEEDED TO THE WINDOW MY TRUCK LUNGED FORWARD FROM FIRST GEAR TO SECOND GEAR. I AM GLAD THAT NO ONE WAS IN FRONT OF ME. I HAVE TAKEN IT TO THE SERVICE DEPARTMENT AT THE DEALERSHIP SEVERAL TIMES. WAS TOLD NOTHING WAS WRONG NO CODES CAME UP. EVEN CALLED GM GOT NOWHERE WITH THEM. THE CHUGGLE DRIVE IS A REPROGRAMMING OF THE TRANSMISSION CONTROL MODULE. GM TRYING TO FIX ONE PROBLEM CREATED ANOTHER PROBLEM. I PULL A 5000-POUND CAMPER WITH THIS TRUCK WITH THE ISSUES I AM HAVING NOW WITH THE TRANSMISSION SHIFTING HARD AND ENGINE LUGGING I AM AFRAID IT MIGHT CAUSE ME TO HAVE AN ACCIDENT. MY TRUCK RAN PERFECTLY BEFORE THE CHUGGLE DRIVE QUALITY RECALL WAS DONE. THE RECALL HAS TO BE THE PROBLEM. IT'S NOT A GOOD FIX.
2/20/2018
UNKNOWN OR OTHER
11 Reports7% of totalPreviewing the first 2 complaint summaries.
SUNROOF SELF EXPLODED
12/1/2017
VEHICLE RADIO DISPLAY IS TOO BRIGHT. USING THE DIMMER DOES STILL LEAVES THE RADIO THE BRIGHTEST DISPLAY INSIDE THE PASSENGER COMPARTMENT BLINDING THE DRIVER AT NIGHT. THE ONLY OPTION IS TO TURN THE DISPLAY OFF WHICH TAKES 5 SEPARATE INPUTS TO THE DISPLAY CONTROL. ONCE THE DISPLAY IS TURNED OFF ANY OTHER INPUT TO THE RADIO OR HEATING/AC CONTROLS TURNS THE DISPLAY BACK ON AND REQUIRES ANOTHER DISPLAY INPUT TO TURN THE DISPLAY OFF AGAIN.
3/7/2018
ELECTRICAL SYSTEM
9 Reports6% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE STATIONARY, ALL OF THE INSTRUMENT PANEL INDICATORS ILLUMINATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO URKA AUTO SALES IN LUDINGTON, MICHIGAN WHERE IT WAS DIAGNOSED THAT RODENTS HAD EATEN THROUGH THE WIRING HARNESS, A MAIN GROUND WIRE, AND THE FRONT WHEEL SPEED SENSORS. THE DEALER REPAIRED THE VEHICLE BY REPLACING THE FRONT WHEEL SPEED SENSORS, TWO WIRING HARNESSES, AND A MAIN GROUND WIRE UNDER THE HOOD. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 19,822.
11/28/2017
BOUGHT 2017 SILVERADO 1500 LTZ NEW. BACKUP CAMERA WILL NOT DIM AT NIGHT, BLINDING, MAKES IT DIFFICULT TO BACK UP, UNABLE TO SEE INSIDE OR OUTSIDE. BEEN THAT WAY SINCE NEW. IT'S A SAFETY FACTOR, RIGHT NOW IT WOULD BE BETTER OFF WITHOUT IT AT NIGHT. SALESMAN AT DEALERSHIP SAID THAT'S JUST THE WAY IT IS. I HAVE THREE OTHER GM VEHICLES, ALL OF THEM HAVE BACKUP CAMERAS THAT DIM WITH THE INSTRUMENT LIGHTING. I WAS TOLD THERE IS A SERVICE BULLETIN OUT THERE, BUT THE DEALER KNOWS NOTHING ABOUT IT.
3/2/2018
STEERING
8 Reports5% of totalPreviewing the first 2 complaint summaries.
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING AT 70 MPH, THE VEHICLE VEERED TO THE LEFT INDEPENDENTLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON NUMEROUS OCCASIONS AND THAT THE VEHICLE VEERED LEFT INTO ANOTHER LANE. MACK BOWER CHEVROLET OF SLIDELL, LOUISIANA WAS MADE AWARE OF THE FAILURE AND REPLACED THE TIRES WITH BRAND NEW ONES, BUT THE FAILURE RECURRED. MACK BOWER CHEVROLET OF SLIDELL, LOUISIANA STATED THAT THE FAILURE MIGHT HAVE BEEN DUE TO AN FAULTY ELECTRICAL STEERING COMPONENT WITHIN THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED THE CONTACT WITH CASE #: 8-306569217. THE FAILURE MILEAGE WAS UNAVAILABLE.
8/2/2017
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE STEERING WHEEL WHEN TURNING IT LEFT OR RIGHT. THE VEHICLE WAS TAKEN TO WEBER CHEVROLET CREVE COEUR (12015 OLIVE BLVD, CREVE COEUR, MO 63141, (314) 567-3300) WHERE IT WAS DIAGNOSED THAT THE STEERING RACK AND STEERING BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
5/7/2018
AIR BAGS
6 Reports4% of totalPreviewing the first 2 complaint summaries.
MY AIRBAG LIGHT HAS BEEN ON FOR 2 YEARS. THE DEALER WANTS $100.00 JUST TO LOOK AT IT. I DONT HAVE FUNDS SO I HAVE BEEN CHECKING FOR THE RECALL TO BE SURE. I WAS SENT A NOTICE FROM TK HOLDINGS INC. AND HAVE FILLED OUT A CLAIM BUT STILL DONT KNOW IF I QUALIFY. IT SHOWED ON ONE WEBSITE THAT THERE IS A RECALL SO I WOULD RATHER BE SAFE THAN SORRY NOT TO GO THE FULL ROUTE AND BE SURE MY TRUCK'S AIRBAG IS SAFE.
10/26/2017
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE DRIVING 40 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE THAT ABRUPTLY PULLED IN FRONT OF THE CONTACT. THE AIR BAGS DID NOT DEPLOY. THE CONTACT NOTICED A CHEMICAL ODOR IN THE VEHICLE AND A FOG-LIKE SUBSTANCE IN THE CABIN AFTER THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS ABLE TO BE DRIVEN FROM THE SCENE. THE CONTACT SUSTAINED INJURIES TO THE NECK, SHOULDER, AND ARM, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A DEALER WAS NOT MADE AWARE OF THE CRASH. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 5,000.
11/7/2017
STRUCTURE:BODY
6 Reports4% of totalPreviewing the first 2 complaint summaries.
THE PAINT IS CHIPPING IT HAS 4500 MILES ON IT NEVER DROVE ON A GRAVEL ROAD AND HAS CHIPS ON THE HOOD BOTH SIDES REAR FENDER IN FRONT OF WHEELS 61,000 DOLLAR TRUCK VERY DISAPPOINTING.
12/3/2017
RANDOM CHIPS IN PAINT APPEARING ON VARIOUS SURFACES OF TRUCK. I LIVE IN CITY AND MOSTLY HIGHWAY DRIVING. THE TRUCK IS GARAGE KEPT. CHIPS ON PAINT NEAR DRIVER PILLAR, PANEL NEAR GAS TANK, PASSENGER REAR PANEL, AND TAILGATE.
7/24/2018
FUEL/PROPULSION SYSTEM
6 Reports4% of totalPreviewing the first 2 complaint summaries.
VEHICLE HESITATION AND SURGES IN ACCELERATION. THIS CONDITION IS A SAFETY ISSUE AS IT HESITATES PULLING INTO TRAFFIC, SURGES IN ACCELERATION HAVE CAUSED LOSS OF TIRE TRACTION ON ICE COVERED ROADWAYS NEARLY RESULTING IN A COLLISION. DEALERS HAVE ACKNOWLEDGED AN ISSUE BUT ADVISE THEY ARE STILL WAITING ON A FIX FROM GM.
3/27/2018
ENGINE HESITATION, OR MISFIRING. JERKING, OR TRANSMISSION SHUTTERING WHEN ENGINE IS AT LOW RPM AND ON INCLINE. (I.E. WHEN TRAVELING ABOUT 45MPH AND START UP A HILL, THE RPM'S ARE ABOUT 1300, AND THE TRANSMISSION DOESN'T GEAR DOWN, SO IT STARTS SHUTTERING UNTIL YOU GIVE IT MORE ACCELERATION THAN USUAL.) AFTER DEALING WITH THIS ISSUE FOR NEARLY 8 MONTHS AND 15K MILES, I BELIEVE THIS SAFETY ISSUE SHOULD BE RECALLED. DEALER ORIGINALLY ACKNOWLEDGE THE PROBLEM BUT WAS UNSURE OF THE CAUSE. AFTER 5 REPAIR ATTEMPTS THE DEALER SAY THEY CAN'T DUPLICATE AND THE VEHICLE PERFORMS AS DESIGNED.
7/18/2018
WHEELS
5 Reports3% of totalPreviewing the first 2 complaint summaries.
NOTICED AFTER PURCHASE THAT THERE IS VIBRATION LIKE A BAD TIRE 35-42 MPH. VIBRATION FELT IN SEAT,CONSOLE AND STEERING WHEEL 58-65 MPH. TRANSMISSION DOWN SHIFTS HARD SOMETIMES FEELS LIKE BEING BUMPED FROM BEHIND,IT ALSO HESITATES AND JERKS AFTER LETTING OFF THE ACCELERATOR AND ACCELERATING AGAIN BETWEEN 25-45 MPH. WHEN ACCELERATING IT SURGES,JERKS AND STUMBLES. SOMETIMES WHEN ACCELERATING THE TRANSMISSION DOWNSHIFTS AND HANGS IN THAT GEAR UNTIL YOU LET OFF THE ACCELERATOR. UNDER HEAVY ACCELERATION THERE IS VIBRATION IN THE POWER TRAIN AND THE TRANSMISSION SEEM NOISY. AT 25 MPH IT SHUTTERS LIKE THE TRANSMISSION IS IN TO HIGH OF A GEAR UNDER LIGHT ACCELERATION. RETURNED TO WALDORF CHEVROLET WHERE I PURCHASED IT AND WAS TOLD THEY BALANCED 2 TIRES AND RESET THE ROAD FORCE,SCANNED TRANSMISSION NO CODES TRANSMISSION OK AFTER SHOP FOREMAN ROAD TESTED FOR 21 MILES NO OTHER REPAIRS NEEDED. PICKED IT UP DRIVING HOME NOTICED ALL THE PROBLEMS WERE STILL THERE AND AFTER INSPECTION OF MY WHEELS NOTICED THAT THE WHEELS WERE BALANCED STILL HAD THE OLD WEIGHTS STILL ON THE WHEELS WITH NEW WEIGHTS ALSO. MADE ANOTHER APPOINTMENT THIS TIME TO HAVE SHOP FOREMAN (RICK) RIDE WITH ME TO SHOW HIM WHAT IT WAS DOING WHICH WE DID AND LEFT MY TRUCK AGAIN. AFTER 8 DAYS I AM TOLD IT WAS READY I WAS TOLD THEY DID A PICO SCOPE TEST AND THE DRIVESHAFT WAS BEING REPLACED THEN ONLY TESTED IT WAS OK. CHECKED RUN OUT ON FLANGES ALL WITHIN SPECS. FOUND THE RIGHT REAR TIRE BAD. THEY PUT STEEL WHEEL FROM ANOTHER TRUCK ON AND ROAD TESTED WITH NO CHANGE. THEY DROVE ANOTHER TRUCK AND IT RIDES THE SAME. EVEN HAS THE SHUTTERS ON HARD ACCELERATION. SAID THEY CALLED GM TAC BACK AND THEY DON'T SEE A PROBLEM WITH THIS. WRITTEN DOCUMENTS BE SENT VIA MAIL. MADE ANOTHER APPOINTMENT
1/6/2018
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
1/19/2018
EXTERIOR LIGHTING
4 Reports3% of totalPreviewing the first 2 complaint summaries.
WHILE UTILIZING THE HIGH BEAM FUNCTION OF THE PROJECTION LIGHTING SHAKE OR RATTLE WHEN TRAVELING OVER BUMPS ON THE ROAD CAUSING A FLICKERING AFFECT OF THE LIGHTS. I HAVE HAD THE ENTIRE HEADLIGHT ASSEMBLY REPLACED AND THE DEFECT IS STILL PRESENT. I HAVE DRIVEN TWO 2017 AND ONE 2018 SILVERADO PICKUPS AND THE DEFECT WAS ALSO PRESENT. THIS DEFECT IS VERY DISTRACTING DURING NIGHTTIME DRIVING AND POSES A SAFETY RISK DURING NORMAL VEHICLE OPERATIONS.
12/1/2017
BACKUP CAMERA TOO BRIGHT FOR BACKIUP AT NIGHT WHILE STILL NEEDING TO VIEW SIDE MIRRORS. IT WOULD BE GREAT TO COME UP WITH A SLIDING "ON SCREEN" BRIGHTNESS CONTROL FOR IMMEDIATE CONTROL OVER THE BACKUP CAMERA ON SCREEN BRIGHTNESS. WAY TOO BRIGHT FOR SAFETY / STILL NEEDING TO VIEW SIDE MIRRORS.
1/19/2018
ELECTRONIC STABILITY CONTROL (ESC)
4 Reports3% of totalPreviewing the first 2 complaint summaries.
THIS MORNING I WAS DRIVING TO WORK. STABILTRAK ERROR MESSAGE CAME ON MY HUD. CLUSTER AND DASHBOARD LIGHTS FLASHED OFF. STOPPED. EVERYTHING FLASHED BACK ON AND RADIO PRESETS WERE ALL GONE. NOT SURE IF THIS WILL CONTINUE TO KEEP HAPPENING OR IF IT IS A FROZEN SENSOR, SINCE IT HAS BEEN BELOW 32 DEGREES HERE.
11/30/2018
TAKATA RECALL TOTAL LOSS NON REPAIRABLE
8/29/2019
VISIBILITY/WIPER
3 Reports2% of totalPreviewing the first 2 complaint summaries.
BACKUP CAMERA SCREEN IS SO BRIGHT AT NIGHT INSIDE VEHICLE THAT IT ALMOST CAUSES AN INABILITY TO SEE ANYTHING. APPARENTLY THERE IS NO WAY TO ADJUST THE BRIGHTNESS ON THIS MODEL, BUT WAS AVAILABLE IN EARLIER MODELS
8/31/2017
REAR WINDOW EQUIPPED WITH FACTORY ELECTRIC REAR WINDOW DEFOGGER EXPLODED/SHATTERED OUTWARD WHEN DRIVER DOOR WAS CLOSED, SPRAYING SHATTERED GLASS INSIDE THE CAB AND THE EXTERIOR SURROUNDING AREA. THE TRUCK HAD BEEN UNUSED FOR OVER A WEEK AND WAS LOCATED IN AN ATTACHED GARAGE HAVING AN AVERAGE NIGHT TEMPERATURE IN THE HIGH 30S F. THE TRUCK HAD NOT BEEN STARTED AND THE REAR DEFROSTER HAS NEVER BEEN USED. MILEAGE ON THE TRUCK IS 9782 AND THERE WAS NO KNOWN DAMAGE (NICKS, SCRATCHES, ETC) TO THE WINDOW.
2/9/2019
SUSPENSION
3 Reports2% of totalPreviewing the first 2 complaint summaries.
JUST BOUGHT A NEW 2017 BLACK EDITION. REG CAB SHORT BED. 5.3. SHAKES FROM NEW OVER 73+ MPH. TOOK IT TO DEALER AT 648 MILES ON 01/19/2018. PURCHASED NEW 12/28/2017. THEY REBALANCED ALL 4 WHEELS. STILL SHAKES. THEY PUT A NEW DRIVESHAFT IN AND SAID IT WAS FIXED. I PICKED IT UP TODAY. NOPE. IT'S WORSE. NOW IT BEGINS SHAKE NO AT 60 AND AT 74-75 HAS A PRETTY DRAMATIC SHAKE. THIS HAPPENS WHILE DRIVING ON THE INTERSTATE. NOW I GO BACK AGAIN MONDAY TO LET THEM HAVE ANOTHER GO AT IT.THIS IS A BRAND NEW TRUCK.
1/19/2018
I PURCHASED A NEW (175 MILES) 2017 CHEVROLET SILVERADO LS 4X4 FROM A DEALERSHIP ON 2/10/2017. I NOTICED THE RIDE WAS A BIT BUMPY ON THE 80 MILE RIDE HOME FROM THE DEALERSHIP, BUT THOUGHT NOTHING OF IT. THE NEXT TIME I DROVE IT WAS 2 WEEKS LATER (I WAS ON BUSINESS TRAVEL IN BETWEEN AND LET THE TRUCK SIT IN MY GARAGE), AND I DROVE IT AROUND TOWN ON 2/25/2017. IN ADDITION TO A MINOR ROUGH IDLE, IT WAS VERY BUMPY. IT WOULD SHAKE AT VIRTUALLY ALL SPEEDS. AFTER MY 5 MINUTE DRIVE FROM THE GROCERY STORE, I LITERALLY FELT DIZZY AND ILL. THE NEXT MORNING ON 2/26/2018, I DROVE IT TO WORK (25 MILES), AND EXPERIENCED THE SAME FEELINGS OF MOTION SICKNESS. I AM A CERTIFIED AUTO TECHNICIAN WITH NEARLY 20 YEARS EXPERIENCE, AND HAVE WORKED ON ALL COMPONENTS OF CARS AND TRUCKS (ENGINE REPAIR / OVERHAUL, TRANSMISSION, SUSPENSION, BRAKES, ELECTRICAL, HEATING / AC, ETC.). I'VE WORKED ON TRUCKS SPANNING A WIDE RANGE OF YEARS WITH VARIOUS ISSUES AND MILEAGES (LOW MILEAGE TO +250,000 MILES). I HAVE NEVER FELT A MORE UNCOMFORTABLE RIDE IN A TRUCK IN MY YEARS OF TEST DRIVING VEHICLES (BEFORE AND AFTER REPAIR) THAN I HAVE WITH THIS NEW 2017 SILVERADO. I ATTEMPTED TO CONTACT LANDERS MCLARTY CHEVROLET IN HUNTSVILLE, AL, AND WAS TOLD THAT THIS SAFETY CONCERN COULD NOT BE ADDRESSED AT THEIR DEALERSHIP UNTIL THE TRUCK HAD AT LEAST 500 MILES . I INFORMED THEM OF MY CONCERNS ABOUT DRIVING IT UNTIL THEN AS I HAVE UNDER 400 MILES ON IT, AND THEY TOLD ME TO DRIVE 80 MILES TO THE DEALERSHIP WHERE I BOUGHT IT TO HAVE IT LOOKED AT. UNBELIEVABLE! AFTER MUCH RESEARCH, THIS "MOTION SICKNESS" ISSUE IS A KNOWN ISSUE BY GENERAL MOTORS, AND DOES NOT HAVE A PROVEN DOCUMENTED FIX IN PLACE TO THIS DAY.
2/26/2018
VEHICLE SPEED CONTROL
3 Reports2% of totalPreviewing the first 2 complaint summaries.
I'VE NOTICED SINCE THE FIRST MONTH OF OWNER SHIP BACK IN 2018, THAT SOMETHING WAS WRONG WITH MY TRANSMISSION. I OWN A 2017 CHEVY SILVERADO WITH THE 8 SPEED TRANSMISSION. NOT ONLY HAD IT BEEN DISCOURAGING, IT'S DISTURBING, AND POSSIBLY EVEN UNSAFE. FROM 1ST TO 2ND GEAR THERE IS A HARD SHIFT IN THE TRANSMISSION. AND THE SAME PROBLEM IS FROM 2ND TO 1ST GEAR. THE VEHICLE MAKES A LOUD CLUNK AND IT JERKS SIMULTANEOUSLY. THE FACT I SPENT $50,000 ON THIS TRUCK BRAND NEW AND HAVE GOT NOWHERE WITH THE PROBLEM IS OUTRAGEOUS. I ALWAYS BELIEVE IT IS A SAFETY CONCERN, BECAUSE THE VEHICLE WILL MOVE IT RADICALLY. WHEN I BROUGHT IT TO MY DEALERSHIP THEY SAID IT WAS 'LEFT IN 4 WHEEL DRIVE' RIDICULOUS LIES. AND IF THAT WAS THE CASE WHY DID THEY 'UPDATE THE TRANSMISSION COMPUTER.' REGARDLESS, ALL OF THESE PROBLEMS FROM GM HAVE BEEN SWEPT UNDER THE RUG. THE PROBLEM HAS NEVER STOPPED. I'VE GOTTEN REPLIES FROM SERVICE REPRESENTATIVES AT THE DEALERSHIP SAYING 'THEY ALL DO THAT' OR 'IT'S FINE' SO TIRED OF GETTING NOWHERE. GM SHOULD BE REPLACING EVERY SINGLE 8 SPEED TRANSMISSION. I AM WORRIED THAT MY TRANSMISSION WILL FAIL AT ANY TIME. NEW VEHICLES SHOULD NOT DRIVE LIKE THIS.
11/14/2019
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V645000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS TAKEN TO UFTRING CHEVROLET (1860 WASHINGTON RD, WASHINGTON, IL 61571) AND REPAIRED UNDER THE RECALL CAMPAIGN. THE CONTACT STATED THAT WHILE DRIVING AT 27 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE INDEPENDENTLY ACCELERATED WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED NORMAL DRIVING. THE SAME DEALER WAS CONTACTED AND AN APPOINTMENT WAS SCHEDULED TO HAVE THE VEHICLE DIAGNOSED WHICH WAS STILL PENDING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 21,000.
2/26/2020
SEAT BELTS
2 Reports1% of totalPreviewing the first 2 complaint summaries.
REAR CENTER SEAT HAS NO HEAD RESTRAINT. REAR OUTBOARD SEATS HAVE HEAD RESTRAINTS THAT MAY NOT MEET MINIMUM SAFTEY HEIGHTS, THEY ARE TOO SMALL AND DO NOT EXTEND HIGH ENOUGH, THEY ALSO DO NOT LOCK INTO POSITION. FRONT CENTER SEAT HAS NO HEAD RESTRAINT. FRONT CENTER SEAT HAS NO SHOULDER BELT, HAS LAP BELT ONLY.
7/26/2017
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE REAR DRIVER SIDE SEAT BELT FAILED TO LATCH. THE CONTACT CALLED PRINCE CHEVROLET BUICK GMC OF VALDOSTA (4550 N VALDOSTA RD, VALDOSTA, GA 31602 (229) 242-3311) AND WAS WAITING TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A CASE WAS OPENED. THE FAILURE MILEAGE WAS 28,619.
7/17/2018
SEATS
1 Report1% of totalPreviewing the first 1 complaint summaries.
REAR CENTER SEAT HAS NO HEAD RESTRAINT. REAR OUTBOARD SEATS HAVE HEAD RESTRAINTS THAT MAY NOT MEET MINIMUM SAFTEY HEIGHTS, THEY ARE TOO SMALL AND DO NOT EXTEND HIGH ENOUGH, THEY ALSO DO NOT LOCK INTO POSITION. FRONT CENTER SEAT HAS NO HEAD RESTRAINT. FRONT CENTER SEAT HAS NO SHOULDER BELT, HAS LAP BELT ONLY.
7/26/2017
PARKING BRAKE
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO. WHILE THE VEHICLE WAS PARKED ON A SLOPED DRIVEWAY WITHOUT THE EMERGENCY BRAKE ENGAGED, IT ROLLED OUT OF THE DRIVEWAY. THE CONTACT FOUND THE VEHICLE IN THE MIDDLE OF THE STREET STILL LOCKED AND ENGAGED IN PARK. THE CONTACT PARKED THE VEHICLE BACK IN THE DRIVEWAY WITH THE PARKING BRAKE ENGAGED. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT READ ONLINE THAT THIS WAS A COMMON FAILURE WITH 4X4 VEHICLES AS THE TRANSMISSION TRANSFER CAUSE WOULD INADVERTENTLY SHIFT TO NEUTRAL WHEN PARKED WITHOUT THE EMERGENCY BRAKE ENGAGED. THE FAILURE MILEAGE WAS 31,000. UPDATED 10/25/17*LJ UPDATED 10/26/2017*JS
8/28/2017
ELECTRICAL SYSTEM:STARTER ASSEMBLY
1 Report1% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2017 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE VEHICLE DID NOT START WHEN THE KEY WAS TURNED IN THE IGNITION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TOWED TO STADIUM CHEVROLET BUICK GMC CADILLAC (330-277-4144, LOCATED AT 292 W STATE ST, SALEM, OH 44460) WHERE IT WAS DIAGNOSED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
11/14/2019
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
1 Report1% of totalPreviewing the first 1 complaint summaries.
The contact own a 2017 Chevrolet Silverado. The contact noticed that the plastic piece from the rear defroster window was sparking and smoke was coming from rear window. In addition, the plastic was melting. The vehicle was taken to the dealer where it was diagnosed that the rear window defroster assembly needed to be replaced. The vehicle was not repaired, The manufacturer was notified of the failure, The approximate failure mileage was 68,000.
3/23/2022
SERVICE BRAKES, HYDRAULIC
1 Report1% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving approximately 5 mph, the braking system suddenly failed causing the brake pedal to become extremely hard to press and the vehicle would not immediately stop. As a result, the contact crashed into a utility pole. During the incident, no injuries were reported and no police report was filed. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure but no assistance was offered. The contact indicated that the vehicle was previously serviced under the NHTSA Campaign Number: 19V761000(Service Brakes, Hydraulic). The contact indicated that the vehicle had experienced that same failure listed in the recall. The failure mileage was 118,000.
8/9/2023
POWER TRAIN:DRIVELINE:DRIVESHAFT
1 Report1% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at approximately 60 MPH, the vehicle made grinding sounds. The contact pulled over on the side of the roadway. Upon inspection, the contact noticed flames coming from the rear differential, and the driveshaft had detached. The contact extinguished the flames with bottled water. The vehicle was towed to the dealer, where it was diagnosed that the rear axle had detached and the driveshaft had struck the transfer case. The contact was informed that the rear end and transfer case needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
10/12/2023
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT
1 Report1% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2017 Chevrolet Silverado. The contact stated that while driving at approximately 60 MPH, the vehicle made grinding sounds. The contact pulled over on the side of the roadway. Upon inspection, the contact noticed flames coming from the rear differential, and the driveshaft had detached. The contact extinguished the flames with bottled water. The vehicle was towed to the dealer, where it was diagnosed that the rear axle had detached and the driveshaft had struck the transfer case. The contact was informed that the rear end and transfer case needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 74,000.
10/12/2023
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2017 Chevrolet Silverado?
Are complaints about the 2017 Chevrolet Silverado a serious warning sign?
How should buyers use complaint data for the 2017 Chevrolet Silverado?
Are complaints about the 2017 Chevrolet Silverado severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Chevrolet Silverado: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 156
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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