2011 Chevrolet Silverado Owner Complaints

THE DASH SURROUNDING THE AIR BAG ON THE PASSENGER SIDE OF THE VEHICLE CRACKED. DON'T KNOW HOW THIS WILL AFFECT THE OPERATION OF THE AIR BAG IN CASE OF AN EMERGENCY. *TR

5/3/2014

MY VEHICLE WAS FORCED OFF THE ROAD BY ANOTHER VEHICLE CAUSING MY VEHICLE TO HIT A LIGHT POLE HEAD ON. NO AIR BAGS DEPLOYED. DRIVER AND PASSENGER SUFFERED INJURY. *TR

7/1/2014

BACKED INTO HAY RAKE

10/22/2014

THE DRIVER SIDE DOOR HANDLE COMPLETELY BROKE AND NOW MY DOOR WILL NOT OPEN. THIS IS A REAL PROBLEM WITH SEVERAL CHEVROLET MODELS MY WIFE ALSO HAS A 08 TAHOE AND ALL FOUR HANDLES HAVE BEEN REPLACED AND THE DRIVER SIDE HAS PULLED LOOSE AGAIN. FOR THE PRICE WE HAVE TO PAY FOR OUR VEHICLES WE SHOULD BE GETTING A BETTER PRODUCT.

9/3/2015

WHY IS THE CABLES SUPPORTING THE TAIL GATE TWO DIFFERENT LENGTHS, ONE CABLE IS LOOSE WHEN THE TAIL GATE IS LOWERED AND NOT SUPPORTING ANYTHING, I TALKED WITH MY SALES PERSON AND HE TOLD HE TALKED WITH GM AND THEY ARE NOT GOING TO FIX THE PROBLEM, CAN YOU PLEASE GIVE ME SOME INFORMATION ON THIS, THANK YOU VERY MUCH. *TR

9/27/2011

FIRST I WENT TO OPEN MY FRONT PASSENGER DOOR FROM THE OUTSIDE AND THE CHROME DOOR HANDLE CAME OFF THE TRUCK IN MY HAND. APPROXIMATELY A WEEK LATER, THE DRIVER DOOR HANDLE ALSO CAME OFF IN MY HAND AS WELL. BOTH INSTANCES RENDERED THE DOOR INOPERABLE FROM THE OUTSIDE OF THE VEHICLE. *TR

10/28/2013

EVERYTIME I GO TO THE PUMP IT KICKS OUT LIKE THE TANK IS FULL. IF YOU HOLD THE NOZZLE AS ITS BARELY COMING OUT IT WILL WORK NORMAL BUT YOU CANT EVEN USE THE LOWEST NOTCH ON THE PUMP TO SET IT ON TO PUMP GAS, IT WONT WORK. SO IT NEEDS TO BE FIXED AND I'VE TOLD THE CHEVY DEALER ABOUT IT AND THEY SAID THERE IS NOTHING WRONG WITH IT AND NO RECALL. IM TRYING TO MAKE IT A RECALL NOW SO IT WILL BE FIXED. *TR

10/15/2013

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE FUEL TANK WAS FILLED WITH UREA SPECIAL FUEL FOR DIESEL TRUCKS. THE CONTACT WAS DRIVING 5 MPH, WHEN THE VEHICLE UNEXPECTEDLY DECELERATED FROM 55 TO 5 MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND THE MECHANIC STATED THAT THE HEATER IN THE UREA TANK HAD TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 59,000.

10/18/2013

CHECK ENGINE LIGHT IS DISPLAYED AND THE MOTOR IS HESITATING. THIS ISSUE IS A SECOND OCCURRENCE DUE TO THE VALVE COVER LEAKING AND CAUSING THE SPARK PLUGS TO GO BAD. FIRST TIME THE VEHICLE WAS UNDER WARRANTY AT APPROXIMATELY 29000 MILES AND NOW THE VEHICLE HAS 39000 MILES AND THE ISSUE HAS RECURRED. THIS APPEARS TO BE A CONTINUALLY RECURRING PROBLEM FOR 2011 CHEVROLET SILVERADO TRUCKS. *TR

5/21/2013

AT 36000 MILES THE ENGINE BURNS OIL. SO FAR AS OF 46000 MILES PISTONS BURNED HAVE BEEN REPLACED PVC FILTER AND VALVE WERE REPLACED ALONG WITH VALVE COVER. AT PRESENT 54000 MILES ENGINE STILL BURNS OIL. *TR

10/27/2013

DRIVING ABOUT 60 MPH ABOUT 10 MILES INTO THE TRIP WHEN THE TRUCK LOST SPEED, THE ABS BRAKES DID A SLIGHT ON AND OFF PULSATING EVERY COUPLE OF SECONDS, THE ENGINE WAS RUNNING ROUGH AND GIVING IT GAS THE ENGINE REVVED UP BUT WOULDN'T GO ANYWHERE. SPEED DROPPED DOWN TO 35 OR 40 MPH AND WOULDN'T GO ANY FASTER. THE DASH INDICATOR SHOWED MESSAGES STATING STABILITRAK TRACTION CONTROL TURNED OFF AND CHECK ENGINE LIGHT IS ON. IT JOLTED REAL HARD WHEN IT SHIFTS GEARS. WHEN I MASHED THE BRAKE IT DIDN'T WANT TO COME TO A COMPLETE STOP WITHOUT PRESSING THE BRAKES TO HOLD THE TRUCK THERE. I PULLED INTO A STORE POPPED THE HOOD AND FINDING NOTHING I TURNED THE TRUCK OFF FOR A FEW SECONDS AND RESTARTED IT BUT NOTHING CHANGED AND THE ERROR MESSAGES WERE STILL BEING DISPLAYED. THE TRUCKS ENGINE WAS RUNNING ROUGH. I HEADED HOME AND IT DIDN'T HAVE ANY POWER AND JOLTED HARD AS IT SHIFTED GEARS. I COUDLN'T GO BUT 35 OR 40 MPH ON THE LEVEL GROUND. IF I WENT UP A SLIGHT HILL THE TRUCK SLOWED DOWN MORE UNTIL I GOT PAST THE HILL. I GAVE IT GAS AND THE ENGINE WOULD REV UP BUT HAD NO POWER AND WOULDN'T GO 35 OR 40 MPH. I PARKED THE TRUCK IN THE GARAGE AND IN 10 MINUTES I WENT TO START IT TO GET THE ERROR MESSAGES AND IT STARTED UP FINE AND THE ENGINE WASN'T RUNNING ROUGH. I DROVE IT 1/2 MILE DOWN THE ROAD AND BACK AND IT RAN PERFECT. I GOOGLED THE ERROR MESSAGES AND FOUND ALOT OF COMPLAINTS AND COMMENTS ABOUT THIS ISSUE ON THE CHEVROLET FORUM WEBSITE. NO RECALL INFORMATION JUST ALOT OF PEOPLE EXPERIENCING THE SAME ISSUE AND ALOT WORSE CASES THAT ALMOST CAUSED ACCIDENTS. IS THERE A RECALL ON THIS ISSUE? I READ THAT I WILL PROBABLY HAVE THE ISSUE AGAIN BECAUSE AFTER IT SITS FOR 10 MIN IT PROBABLY WON'T HAVE A PROBLEM UNTIL A FEW MINUTES OR DAYS LATER. I CAN ONLY HOPE DOESN'T CAUSE ME TO HAVE A WRECK AND KILL MYSELF OR SOMEONE ELSE. THIS IS A MAJOR ISSUE AND SHOULD BE RECALLED TO FIX THE PROBLEM. *TR

1/28/2014

ACCELERATING FROM A STOPPED POSITION AT TRAFFIC LIGHT APPROX 1.5 VEHICLE LENGTHS BEHIND ANOTHER VEHICLE. VEHICLE IN FRONT OF MINE DID NOT MOVE. PRESSED BRAKE PEDAL WITH MAX PRESSURE. BRAKES DID NOT FULLY ENGAGE CAUSING CONTACT TO BE MADE WITH OTHER VEHICLE. *TR

7/1/2014

WHILE DRIVING IN TRAFFIC THE SILVERADO'S, ENGINE, POWER STEER AND POWER BRAKES SHUTDOWN COMPLETELY. AFTER THE VEHICLE STOPPED. THE AUTOMATIC TRANSMISSION WAS PLACED IN PARK AND THE TRUCK RESTARTED NORMALLY. I TOOK THE TRUCK TO THE DEALER AND THEY FOUND NO PROBLEM OR CODE. THE SAME EVENT HAPPENED AGAIN ABOUT 3 MONTHS LATER WHILE I WAS ON AN INTERSTATE DRIVING ABOUT 70 MPH. THE I WAS ABLE TO BRING THE VEHICLE TO A STOP IN THE SIDE OF THE ROAD I THEN PLACED THE TRANSMISSION IN PARK AND THE VEHICLE STARTED NORMALLY. I BELIEVE THERE IS AN ISSUE WITH THE IGNITION SWITCH. *TR

4/2/2014

ONCE THE VEHICLE IS IN PARK IT IS SITTING UP AND AFTER PUTTING THE VEHICLE IN REVERSE AND STARTING TO DRIVE THE VEHICLE LOWERS TO THE GROUND. THE VEHICLE PULLS WHEN DRIVING AND CAUSES AN ADDITIONAL PULL ON THE ENGINE AND FUEL SYSTEM. *TR

9/22/2014

BRAKE FAILURE. APPLIED BRAKES RAPIDLY DUE TO VEHICLE STOPPING IN FRONT OF ME. NOTICED TIRE SQUEAL THEN BRAKE PEDAL REMAINED FIRM BUT, MY VEHICLE FAILED TO STOP. HAD TO STEER INTO OPPOSITE TRAVEL LANE TO AVOID ACCIDENT. BRAKES THEN BEGAN TO FUNCTION NORMALLY. DROVE TO DEALERSHIP TO HAVE CHECKED. SERVICE MANAGER SAID BRAKES CHECKED OK. IN ROUTE TO MY HOME SERVICE BRAKE SOON LIGHT APPEARED ON DASH DISPLAY. *TR

10/7/2011

I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.

12/21/2011

#1. VEHICLE ACCELERATES WHEN LETTING OFF GAS, EVEN WHILE GOING UPHILL THE VEHICLE WILL ACCELERATE. YOU CAN GO UP A STEEP HILL WITHOUT TOUCHING THE GAS. BROUGHT THE VEHICLE TO THE DEALERSHIP THEY REPLACED, THE THROTTLE BODY, GAS PEDAL ASSEMBLY. THEY REINSTALLED THE ORIGINAL PARTS AND TOLD US THAT THIS WAS NORMAL. WE DROVE OTHER 2011 CHEVY SILVERADO'S WHICH DID NOT DO THE SAME THING. THE DEALERSHIP TOLD US THAT ALL THE 2011 CHEVY SILVERADO'S ACCELERATE ON THEIR OWN. #2. THERE IS A CLUNKING NOISE FROM THE REAR WHEN DRIVING OVER BUMPS. THE DEALERSHIP SAID THIS IS NORMAL BACKLASH, AND DID NOT DO ANYTHING. *KB

10/12/2011

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND TO ACCELERATION ATTEMPTS. AFTER CONTINUALLY DEPRESSING THE ACCELERATOR PEDAL, THE VEHICLE SUDDENLY JERKED FORWARD. ADDITIONALLY, THE CONTACT NOTICED THE VEHICLE HESITATED WHEN ACCELERATING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

2/4/2013

I WAS TRAVELING ON A DIVIDED HIGHWAY AND APPROACHING A SLOW MOVING TRUCK IN THE RIGHT LANE AHEAD OF ME. THERE WAS ANOTHER TRUCK BEHIND ME IN MY LANE. I MOVED TO THE LEFT LANE TO PASS THE SLOW TRUCK. JUST AFTER I BEGAN THE PASS MY PICKUP SLOWED QUICKLY AND BEGAN FLASHING ERROR MESSAGES: STABILITY CONTROL DISABLED, ENGINE POWER REDUCED & SERVICE STABILITRAK. THE TRUCK BEHIND ME HAD MOVED UP CLOSE AND FOLLOWED ME AROUND THE SLOW MOVING TRUCK. I WAS UNABLE TO ACCELERATE AND CONTINUED SLOWING QUICKLY. I HAD JUST ENOUGH ROOM TO SWERVE IN BEHIND THE SLOW TRUCK AS MY SPEED FELL BELOW ITS SPEED. THE TRUCK BEHIND ME NARROWLY AVOIDED A REAR IMPACT WITH MY TRUCK, WHICH, I BELIEVE, WOULD HAVE BEEN CATASTROPHIC. I PULLED TO THE RIGHT AND TRIED TO SPEED UP. ABOUT 40 MPH WAS ALL MY TRUCK WOULD DO. I STOPPED AND GOT OUT THE MANUAL. IT SAID TO RESET THE STABILITRAK, TURN THE VEHICLE OFF FOR 30 SECONDS. I DID THAT AND THE TRUCK SEEMED TO FUNCTIONED NORMALLY, AT LEAST AS FAR AS ENGINE POWER. I STILL HAD TRACTION CONTROL & STABILITRAK ERROR MESSAGES AND THE SERVICE ENGINE LIGHT WAS ON. I WAS ABLE TO RETURN 40 MILES TO MY HOME TOWN WITH NO FURTHER INCIDENTS. I WAS ABLE TO GET MY TRUCK INTO THE CHEVY DEALER ON THE 30TH. THE SERVICE REP RECOGNIZED MY DESCRIPTION IMMEDIATELY AS A "THROTTLE SENSOR" FAILURE. IT WAS REPAIRED UNDER WARRANTY. THERE HAVE BEEN NO FURTHER INCIDENTS. MY CONCERNS ARE DUAL: FIRST, ONLY LUCK AND YEARS OF EMERGENCY VEHICLE OPERATION TRAINING ENABLED ME TO AVOID BEING HIT FROM BEHIND BY THE FOLLOWING TRUCK WHEN MY TRUCK UNEXPECTEDLY AND WITHOUT WARNING LOST POWER. AN IMPACT WOULD HAVE LIKELY BE LIFE THREATENING CONSIDERING THE SPEED AND PROXIMITY OF TWO TRUCKS. SECOND, SUBSEQUENTLY, I HAVE FOUND MULTIPLE INTERNET REPORTS OF THIS ISSUE GOING BACK SEVERAL MODEL YEARS AND MY SERVICE PAPER WORK INDICATES A GM SERVICE BULLETIN FOR IT EXISTS. *TR

2/17/2012

DRIVING ABOUT 60 MPH ABOUT 10 MILES INTO THE TRIP WHEN THE TRUCK LOST SPEED, THE ABS BRAKES DID A SLIGHT ON AND OFF PULSATING EVERY COUPLE OF SECONDS, THE ENGINE WAS RUNNING ROUGH AND GIVING IT GAS THE ENGINE REVVED UP BUT WOULDN'T GO ANYWHERE. SPEED DROPPED DOWN TO 35 OR 40 MPH AND WOULDN'T GO ANY FASTER. THE DASH INDICATOR SHOWED MESSAGES STATING STABILITRAK TRACTION CONTROL TURNED OFF AND CHECK ENGINE LIGHT IS ON. IT JOLTED REAL HARD WHEN IT SHIFTS GEARS. WHEN I MASHED THE BRAKE IT DIDN'T WANT TO COME TO A COMPLETE STOP WITHOUT PRESSING THE BRAKES TO HOLD THE TRUCK THERE. I PULLED INTO A STORE POPPED THE HOOD AND FINDING NOTHING I TURNED THE TRUCK OFF FOR A FEW SECONDS AND RESTARTED IT BUT NOTHING CHANGED AND THE ERROR MESSAGES WERE STILL BEING DISPLAYED. THE TRUCKS ENGINE WAS RUNNING ROUGH. I HEADED HOME AND IT DIDN'T HAVE ANY POWER AND JOLTED HARD AS IT SHIFTED GEARS. I COUDLN'T GO BUT 35 OR 40 MPH ON THE LEVEL GROUND. IF I WENT UP A SLIGHT HILL THE TRUCK SLOWED DOWN MORE UNTIL I GOT PAST THE HILL. I GAVE IT GAS AND THE ENGINE WOULD REV UP BUT HAD NO POWER AND WOULDN'T GO 35 OR 40 MPH. I PARKED THE TRUCK IN THE GARAGE AND IN 10 MINUTES I WENT TO START IT TO GET THE ERROR MESSAGES AND IT STARTED UP FINE AND THE ENGINE WASN'T RUNNING ROUGH. I DROVE IT 1/2 MILE DOWN THE ROAD AND BACK AND IT RAN PERFECT. I GOOGLED THE ERROR MESSAGES AND FOUND ALOT OF COMPLAINTS AND COMMENTS ABOUT THIS ISSUE ON THE CHEVROLET FORUM WEBSITE. NO RECALL INFORMATION JUST ALOT OF PEOPLE EXPERIENCING THE SAME ISSUE AND ALOT WORSE CASES THAT ALMOST CAUSED ACCIDENTS. IS THERE A RECALL ON THIS ISSUE? I READ THAT I WILL PROBABLY HAVE THE ISSUE AGAIN BECAUSE AFTER IT SITS FOR 10 MIN IT PROBABLY WON'T HAVE A PROBLEM UNTIL A FEW MINUTES OR DAYS LATER. I CAN ONLY HOPE DOESN'T CAUSE ME TO HAVE A WRECK AND KILL MYSELF OR SOMEONE ELSE. THIS IS A MAJOR ISSUE AND SHOULD BE RECALLED TO FIX THE PROBLEM. *TR

1/28/2014

#1. VEHICLE ACCELERATES WHEN LETTING OFF GAS, EVEN WHILE GOING UPHILL THE VEHICLE WILL ACCELERATE. YOU CAN GO UP A STEEP HILL WITHOUT TOUCHING THE GAS. BROUGHT THE VEHICLE TO THE DEALERSHIP THEY REPLACED, THE THROTTLE BODY, GAS PEDAL ASSEMBLY. THEY REINSTALLED THE ORIGINAL PARTS AND TOLD US THAT THIS WAS NORMAL. WE DROVE OTHER 2011 CHEVY SILVERADO'S WHICH DID NOT DO THE SAME THING. THE DEALERSHIP TOLD US THAT ALL THE 2011 CHEVY SILVERADO'S ACCELERATE ON THEIR OWN. #2. THERE IS A CLUNKING NOISE FROM THE REAR WHEN DRIVING OVER BUMPS. THE DEALERSHIP SAID THIS IS NORMAL BACKLASH, AND DID NOT DO ANYTHING. *KB

10/12/2011

TL* THE CONTACT OWNS A 2011 CHEVEROLET SILVERADO. THE CONTACT STATED THAT WHILE DRIVING UP A DIRT HILL AT APPROXIMATELY 2MPH THE CONTACT STATED THE LOWER CONTROL ARM SNAPPED. THE VEHICLE WAS TOWED TO A DEALER WHO DIAGNOSED THAT THE FRONT AXLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE VEHICLE WAS NOT INCLUDED IN ANY RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE AND THE CURRENT MILEAGE WAS 15,000. THE VIN NUMBER WAS NOT AVAILABLE.

11/6/2012

I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.

12/21/2011

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE MAKING A TURN AT A LOW SPEED, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.

1/2/2015

2011 CHEVROLET SILVERADO. CONSUMER WRITES IN REGARDS TO MECHANICAL, ELECTRICAL AND TRANSMISSION PROBLEMS WITH VEHICLE. *TGW THE CONSUMER STATED WHILE DRIVING DOWN THE ROAD ON A STEEP INCLINE, WITH THE TRUCK AND TRAILER LOADED, THE ENGINE'S RPM SUDDENLY WENT TO 5500 RPM, WITHOUT INCREASE IN ACCELERATION. HE DEPRESSED THE BRAKE TO RELEASE THE CRUISE CONTROL, AND STRONGLY PRESSED THE GAS PEDAL SEVERAL TIMES BEFORE THE ENGINE WOULD RETURN TO A NORMAL RPM.

12/11/2012

TRUCK DOWNSHIFTS TO PASSING GEAR SUCH AS ENTERING A HIGHWAY ON RAMP AND STEPPING DOWN TO ENTER SLOWER TRAFFIC ENGINE REVS TO RED LINE ON TACH BECAUSE IT DOES NOT SHIFT INTO ANY GEAR LEAVING YOU HUNG OUT TO DRY IN TRAFFIC UNTIL YOU FIGURE OUT WHAT'S GOIN ON YOU HAVE FULLY LET UP FOR IT TO FIND A GEAR BY THIS TIME YOUR SPEED CAME DROP 10 MPH VERY DANGEROUS , HAD TO TWO DIFFERENT DEALERS TWICE BOTH SAID IT HAS NO PROBLEM ONE SAID IT WAS THE TORQUE MANAGEMENT SYSTEM AND IT WAS NORMAL.BUT IF I WANTED IT TO GO AWAY TAKE IT SOME WHERE AND HAVE THE PROGRAM WIPED FROM COMPUTER BUT WARRANTY WILL THEN BE VOID.ALSO TRUCK SLAMS INTO GEAR WHEN SLOWING DOWN TO GO AROUND A CORNER.WHEN STARTING VEHICLE IT JUMPS FORWARD SO BAD I AM AFRAID TO KEEP IT IN MY GARAGE. SPOKE TO TWO DIFFERENT CHEVY REPS BOTH ARE LIKE TALKING TO A WALL ,THEY ARE NOT EMPLOYED TO HELP YOU JUST TO RUN AROUND IN CIRCLES UNTIL YOU GIVE UP.RESEARCH ALL CHEVY PRODUCTS BEFORE BUYING. SILVERADOS HAVE ALOT OF TRANSMISSION ISSUES. JUST A HORRIBLE TRUCK. *TR

10/17/2013

THE DASH SURROUNDING THE AIR BAG ON THE PASSENGER SIDE OF THE VEHICLE CRACKED. DON'T KNOW HOW THIS WILL AFFECT THE OPERATION OF THE AIR BAG IN CASE OF AN EMERGENCY. *TR

5/3/2014

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED ABOVE THE PASSENGER SIDE AIR BAG. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

9/30/2014

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT THE SPARE TIRE FRACTURED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT SOMEONE HAD STOLEN THE TIRE. THE CONTACT WAS ADVISED BY AN INDEPENDENT MECHANIC THAT THE SPARE TIRE CABLE WAS ALMOST IMPOSSIBLE TO CUT ONCE THE TIRE WAS ATTACHED AND THE CABLE WAS RETRACTED. THE TIRE WAS NOT REPLACED. THE FAILURE MILEAGE WAS UNKNOWN, BUT THE CURRENT MILEAGE WAS 14,115.

5/7/2012

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE THE VEHICLE WAS HAVING THE TIRES ROTATED, THE MECHANIC NOTICED A LEAK FROM THE REAR WHEEL CYLINDERS ON THE BRAKES. THE CONTACT TOOK THE VEHICLE TO THE DEALER, WHO REPLACED ALL FOUR WHEEL CYLINDERS TO STOP THE LEAK. THE FAILURE MILEAGE WAS 89,597.

7/30/2013

CAR PULLED OUT FROM GAS STATION INTO PATH OF MY VEHICLE STRIKING IT IN LEFT REAR QUARTER PANEL AND LEFT REAR WHEEL. MY TRUCK SPUN TO THE LEFT STRIKING A SEMI TRUCK TOTALED MY TRUCK HEAVY FRONT END DAMAGE. INJURY TO MY STEPSON WHO WAS THE DRIVER. AIR BAGS NEVER DEPLOYED NOR DID SEAT BELTS KEEP HIM IN PLACE ALLOWING HIM TO HIT HIS HEAD ON THE ROOF OF THE TRUCK CAB

7/5/2014

WHEN DRIVING MY SEAT BELT COMES UN HOOKED ALSO WHEN CONNECTING WHEN STARTING AT IT HAS TO CLICK TWICE AND SOMETIMES IF YOU PULL ON IT IT WILL COME DISCONNECTED. VERY CONCERNED. *TR

2/11/2015

#1. VEHICLE ACCELERATES WHEN LETTING OFF GAS, EVEN WHILE GOING UPHILL THE VEHICLE WILL ACCELERATE. YOU CAN GO UP A STEEP HILL WITHOUT TOUCHING THE GAS. BROUGHT THE VEHICLE TO THE DEALERSHIP THEY REPLACED, THE THROTTLE BODY, GAS PEDAL ASSEMBLY. THEY REINSTALLED THE ORIGINAL PARTS AND TOLD US THAT THIS WAS NORMAL. WE DROVE OTHER 2011 CHEVY SILVERADO'S WHICH DID NOT DO THE SAME THING. THE DEALERSHIP TOLD US THAT ALL THE 2011 CHEVY SILVERADO'S ACCELERATE ON THEIR OWN. #2. THERE IS A CLUNKING NOISE FROM THE REAR WHEN DRIVING OVER BUMPS. THE DEALERSHIP SAID THIS IS NORMAL BACKLASH, AND DID NOT DO ANYTHING. *KB

10/12/2011

I HAVE A 2011 CHEVY SILVERADO WITH A FUEL GAUGE PROBLEM. WHILE DRIVING DOWNHILL, MY FUEL GAUGE LIGHT JUST COMES ON AND THE FUEL GAUGE GOES DOWN TO EMPTY. THE VEHICLE THEN STALLS LOSING ALL POWER AND CONTROL OF THE VEHICLE (BRAKES, STEERING). AS I REACH THE BOTTOM OF THE HILL, I HAVE TO PLACE THE VEHICLE IN PARK AND IT STARTS RIGHT BACK UP BUT THE FUEL GAUGE STAYS AT EMPTY. I HAD THE VEHICLE SERVICED AT A GM DEALERSHIP AND IT WAS STATED BY THE TECH THAT VEHICLE IS WORKING AS DESIGNED. THIS WAS ALSO CONFIRMED BY GM ENGINEERING DEPARTMENT. IF I RECALL, THE FUEL PUMP IS PLACED MORE TOWARD THE BACK OF TRUCK AND WHILE DRIVING DOWNHILL GAS MOVES TOWARDS FRONT OF TANK GIVING THE FUEL SENSOR A FALSE READING. I'M NO ENGINEER BUT I HAD A 2009 SILVERADO AND NEVER CAME ACROSS THIS PROBLEM. THIS IS A BIG VEHICLE AND I BELIEVE THIS POSES A GREAT SAFETY RISK TO MYSELF AND FAMILY AS WELL AS THE PUBLIC. MANY TIMES WHEN THE TRUCK HAS LOST ALL POWER STEERING AND BRAKING CAPABILITY, MYSELF OR MY FAMILY MEMBERS WHO ARE DRIVING HAVE NARROWLY AVOIDED ACCIDENTS. GM TECH AND GM CORPORATE SAID REMEDY IS TO KEEP MORE GAS IN VEHICLE. THIS IS A CONTINUOUS PROBLEM AS AT TIMES IN TRAVEL I MAY NOT KEEP MY TANK AS FULL AS REQUIRED BY GM.

12/21/2011

THE DRIVER SIDE MIRROR WILL NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT ON THAT SIDE OF THE VEHICLE. 9/22/11 TOM BANNEN CHEVROLET IN MADISON TN ATTEMPTED TO SOLVE THE PROBLEM BY REPLACING THE MIRROR, BUT THAT RESULTED IN NO IMPROVEMENT. 12/8/11 I COMPLAINED TO THE DEALER AGAIN. [XXX], THE SERVICE WRITER, SAT IN MY TRUCK, OPERATED THE MIRROR AND CONFIRMED THAT THE MIRROR WOULD NOT ADJUST OUTWARD FAR ENOUGH TO ELIMINATE A BLIND SPOT. HE SAID THAT IT WAS DEFINITELY NOT RIGHT,' AND THEY WOULD CHECK IT OUT TO SEE WHAT REPAIR IS NEEDED. BUT WHEN I PICKED UP THE TRUCK, THEY SAID IT OPERATES LIKE ALL THEIR OTHER TRUCKS AND WOULD MAKE NO IMPROVEMENT. 12/10/11 I COMPLAINED TO GM AT 866-790-5600. 12/21/11 "DISTRICT SPECIALIST" JOHN (EXTENSION 42327) SAID GM WILL NOT DO ANYTHING TO CORRECT THE PROBLEM AND THAT THIS IS GM'S FINAL POSITION ON THIS PROBLEM. THIS DEFECT LEAVES A BLIND SPOT IN MY VIEW, AND THAT INCREASES THE HAZARD OF MOVING LEFT TO CHANGE LANES. I AM, OF COURSE, AM NOT SATISFIED WITH THIS SITUATION. IT PLACES ME AT GREATER RISK THAN SHOULD BE NECESSARY WHEN DRIVING MY TRUCK. PERHAPS OTHER SILVERADO OWNERS ARE SUFFERING THIS SAME INCREASED RISK. PLEASE PROMPTLY PROVIDE A SOLUTION, INSTRUCT MY DEALER ON THAT SOLUTION, AND NOTIFY ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/26/2011

I WAS TRAVELING ON A DIVIDED HIGHWAY AND APPROACHING A SLOW MOVING TRUCK IN THE RIGHT LANE AHEAD OF ME. THERE WAS ANOTHER TRUCK BEHIND ME IN MY LANE. I MOVED TO THE LEFT LANE TO PASS THE SLOW TRUCK. JUST AFTER I BEGAN THE PASS MY PICKUP SLOWED QUICKLY AND BEGAN FLASHING ERROR MESSAGES: STABILITY CONTROL DISABLED, ENGINE POWER REDUCED & SERVICE STABILITRAK. THE TRUCK BEHIND ME HAD MOVED UP CLOSE AND FOLLOWED ME AROUND THE SLOW MOVING TRUCK. I WAS UNABLE TO ACCELERATE AND CONTINUED SLOWING QUICKLY. I HAD JUST ENOUGH ROOM TO SWERVE IN BEHIND THE SLOW TRUCK AS MY SPEED FELL BELOW ITS SPEED. THE TRUCK BEHIND ME NARROWLY AVOIDED A REAR IMPACT WITH MY TRUCK, WHICH, I BELIEVE, WOULD HAVE BEEN CATASTROPHIC. I PULLED TO THE RIGHT AND TRIED TO SPEED UP. ABOUT 40 MPH WAS ALL MY TRUCK WOULD DO. I STOPPED AND GOT OUT THE MANUAL. IT SAID TO RESET THE STABILITRAK, TURN THE VEHICLE OFF FOR 30 SECONDS. I DID THAT AND THE TRUCK SEEMED TO FUNCTIONED NORMALLY, AT LEAST AS FAR AS ENGINE POWER. I STILL HAD TRACTION CONTROL & STABILITRAK ERROR MESSAGES AND THE SERVICE ENGINE LIGHT WAS ON. I WAS ABLE TO RETURN 40 MILES TO MY HOME TOWN WITH NO FURTHER INCIDENTS. I WAS ABLE TO GET MY TRUCK INTO THE CHEVY DEALER ON THE 30TH. THE SERVICE REP RECOGNIZED MY DESCRIPTION IMMEDIATELY AS A "THROTTLE SENSOR" FAILURE. IT WAS REPAIRED UNDER WARRANTY. THERE HAVE BEEN NO FURTHER INCIDENTS. MY CONCERNS ARE DUAL: FIRST, ONLY LUCK AND YEARS OF EMERGENCY VEHICLE OPERATION TRAINING ENABLED ME TO AVOID BEING HIT FROM BEHIND BY THE FOLLOWING TRUCK WHEN MY TRUCK UNEXPECTEDLY AND WITHOUT WARNING LOST POWER. AN IMPACT WOULD HAVE LIKELY BE LIFE THREATENING CONSIDERING THE SPEED AND PROXIMITY OF TWO TRUCKS. SECOND, SUBSEQUENTLY, I HAVE FOUND MULTIPLE INTERNET REPORTS OF THIS ISSUE GOING BACK SEVERAL MODEL YEARS AND MY SERVICE PAPER WORK INDICATES A GM SERVICE BULLETIN FOR IT EXISTS. *TR

2/17/2012

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO 1500. THE CONTACT STATED THAT THE FRONT PASSENGER HEAD REST WAS TOO HIGH AND CAUSED THE CONTACT'S BACK, NECK AND HEAD TO PAIN. THE DEALER AND THE MANUFACTURER ADVISED THAT DUE TO FEDERAL REGULATIONS, THE HEAD REST COULD NOT BE REMOVED BUT THE CONTACT COULD HAVE THE HEAD REST MODIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 11,138.

5/14/2012

TL* THE CONTACT OWNS A 2011 CHEVROLET SILVERADO. THE CONTACT STATED THAT WHILE TOWING A BASS BOAT, THE REAR BUMPER COLLAPSED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE BUMPER WAS WORKING AS DESIGNED AND ADVISED THE CONTACT SHOULD GET AN AFTER MARKET BUMPER SINCE THE FACTORY BUMPER WAS BUILT TO SPECIFICATIONS AND THEY WERE UNABLE TO ALTER IT. THE CONTACT MENTIONED THAT THE BUMPER DID NOT HAVE THE STRENGTH AND TOWING ABILITY AS IT WAS ADVERTISED. THE FAILURE MILEAGE WAS 7,000 AND THE CURRENT MILEAGE WAS 11,000. UPDATED 10/11/12*LJ THE CONSUMER STATED A BASS BOAT WAS LOADED ONTO THE TRAILER. THE CONSUMER STEPPED OFF THE TRAILER ONTO THE REAR BUMPER OF THE CHEVY PICKUP, WHEN THE CORNER COLLAPSED TO THE DOWNWARD. THE MANUFACTURER WAS NOTIFIED AND PLANNED TO EXCHANGE THE BUMPER FOR A STURDY ONE. THE MANUFACTURER THEN STATED THE BUMPER MET REGULATIONS SO THERE WAS NOTHING THEY COULD DO. THE CONSUMER STATED THE BUMPER COULD BE BENT BY SIMPLY USING HIS HAND WITH BARELY ANY EFFORT. UPDATED 10/16/2012 *JS

8/27/2012

ON OCT 4TH, 2014 I WAS TRAVELING FROM SAN ANGELO, TX TO SAN ANTONIO, TX, IN MY 2011 3500 CHEVROLET DIESEL PICKUP, PULLING OUR 5TH WHEEL CAMPER. WHEN I NEARED JUNCTION, TX I COULD SMELL AN ODOR OF FUEL. ON I-10 EB MILE 456, I NOTICED THAT MY FUEL GAUGE WAS RAPIDLY DROPPING. WHEN I LEFT JUNCTION, THE GAUGE READ HALF FULL. AT MILE MARKER 497, I PULLED INTO A REST STOP, BECAUSE THE FUEL GAUGE HAD DROPPED TO THE EMPTY MARK. I GOT OUT OF THE TRUCK AND COULD SEE THE DIESEL POURING OFF THE BOTTOM OF THE MOTOR. WHEN THE DRIPPING STOPPED I ATTEMPTED TO START THE TRUCK, BUT IT WOULD NOT START. THE STARTER MOTOR WAS RUNNING, BUT THE FUEL TANK WAS COMPLETELY EMPTY. IN THAT DISTANCE THE TRUCK SHOULD HAVE USED FIVE GALLONS OF DIESEL PULLING THE TRAILER. WHICH MEANS THAT ABOUT 14 GALLONS WERE DUMPED ONTO THE HIGHWAY WITHIN 40 MILES. MY TRUCK WAS TOWED TO CECIL ATKISSION CHEVROLET IN KERRVILLE, TX. THE DIESEL TECHNICIAN THERE TOLD ME THAT MINE WOULD BE THE 4TH DIESEL HE RECENTLY WORKED ON WITH A SIMILAR ISSUE. HE EVEN SHOWED ME ANOTHER DIESEL TRUCK THAT HE WAS CURRENTLY WORKING ON, ALSO WITH A FUEL LEAK. *TR

10/8/2014

BACKED INTO HAY RAKE

10/22/2014

WE WERE MAKING A STOP AT THE LIGHT , WHEN A 18-WHEELER DIDN'T STOP AND HIT US IN THE BACK ,PUSHING US TOWARDS THE BUS THAT WAS IN FRONT OF US , MAKING THE GLASS OF THE BACK BREAK AND THROWING ALL THE CRYSTALS IN OUR BODY AND CLOTHES ,THE AIR BAGS NEVER OPEN , THE FRONT SEATS WERE BROKEN AND 3 OF THE 4 DOORS COULDN'T CLOSE ANYMORE, THE DRIVER TRIED TO MAKE A MOVE TO THE LEFT OR RIGHT , BUT HE COULD NOT , BECAUSE WE WERE STUCK, WHEN WE REALIZE THERE WERE NO MAJOR INJURY, WE STAYED UNTIL THE RED CROSS CAME TO CHECK OUR CONDITION,BUT THERE WERE CRYSTALS EVERYWHERE SO WE COULDN'T MOVE WITHOUT HURTING OURSELVES. WE BUY THE TRUCK WITH 2 MILES,WE ARE THE ONLY OWNERS. *TR

4/7/2015

THE DEFROST ON MY TRUCK DOES NOT FUNTION PROPERLY. IT MAY TAKE UP TO 15 TO 20 MINUTES FOR MY FRONT WINDSHIELD AND DRIVER AND PASSENGER WINDOW TO CLEAR. THE WINDOWS ARE CLEAR WHEN I PULL OUT OF THE GARAGE. AS I AM TRAVELING TO MY DESTINATION THE WINDSHIELD AND DRIVER AND PSSENGER WINDOWS FOG UP. I USUALLY PULL OVER TO THE SIDE OF THE ROAD UNTIL IT CLEARS. I LET MY TRUCK WARM UP BEFORE LEAVING THE DRIVEWAY SO THE AIR COMING OUT IS WARM. MOST OF THE TIME I MAY HAVE AN 8 INCH CIRCLE TO SEE OUT OF. IF I WIPE IT OFF IT COMES BACK AGAIN. THIS HAS BEEN HAPPENING SINCE I PURCHASED THE VEHICLE IN 2014. I DIDN'T LIKE BUT I WAS LIVING WITH IT. BUT THIS IS CERTAINLY A HAZARD TO ME AND OTHER DRIVERS.

10/30/2015