2020 Chevrolet Impala Report
Known issues, recalls, running costs, and what to check before you buy.
Overall Score
Key Takeaways
- The steering system is a primary concern, with owners reporting failures and hard steering.
- Electrical system issues, often linked to water intrusion from AC leaks, are frequently cited.
- Powertrain complaints, including transmission problems, suggest potential long-term durability concerns.
- Airbag system failures, specifically non-deployment in accidents, represent a critical safety risk.
2020 Chevrolet Impala
Critical Failure Risk
Owners report issues with power steering, including loss of assist and intermittent hard steering. These problems can manifest early in the vehicle's life and may recur.
Early detection can help you avoid a $1,000-$3,500 repair.
Safety & Bulletins
Owner Complaints
Performance & Efficiency
Reliability
Practicality
The score is mainly limited by high fuel consumption.
Who This Car Is For
Best for
Buyers prioritizing strong safety ratings in a sedan.
+2 more buyer-fit notes in the full report
Avoid if
Buyers prioritizing absolute mechanical reliability above all else.
+2 more buyer-fit warnings in the full report
2020 Chevrolet Impala Reliability Analysis
Explore comprehensive reliability data including official safety recalls, consumer complaints, and common mechanical failures for the 2020 Chevrolet Impala.
Vehicle Specs
- Fuel Type
- Regular
- Seating Capacity
- 5
- Transmission
- Automatic
- Drivetrain
- FWD/Front-Wheel Drive
- Body Style
- Sedan
- EPA Combined MPG
- 22
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Most Common Issues
1. Electrical System
Most reportedUsage: 3 reports
2. Steering
Usage: 3 reports
First Service Interval
- Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation and Inspection - Brake Inspection - Cabin Air Filter Replacement
Est. shop cost: $100 - $200
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FAQ
Is the 2020 Chevrolet Impala reliable?
The CarFocal Reliability Score for the 2020 Chevrolet Impala is 9.4/10. Reliability score is 9.4/10. NHTSA recalls: 0. Owner complaints: 23.
How practical is the 2020 Chevrolet Impala for daily use?
Practicality score is 4.1/10. The score is mainly limited by high fuel consumption. EPA combined economy is 22 MPG. Seating capacity is 5.
What is the overall score for the 2020 Chevrolet Impala?
The CarFocal Overall Score for the 2020 Chevrolet Impala is 7.6/10. Overall score is 7.6/10 (Good). Confidence 85%. Maintenance 8.0/10. Practicality 4.1/10.
What does it cost to own and maintain a 2020 Chevrolet Impala?
Based on Carfocal's data, First listed service: - Oil Change (5W-30 Synthetic) (Parts: 5W-30 Synthetic Oil, Oil Filter) - Tire Rotation and Inspection - Brake Inspection - Cabin Air Filter Replacement at 7,500 miles. Estimated first-year maintenance: $500 - $1,000. Repair prediction highlight: Steering System (typical at 75,000 miles, estimated cost Min: $800 • Max: $1,500).
What is the MSRP range for the 2020 Chevrolet Impala?
Base MSRP is $31,620.
What engine is in the 2020 Chevrolet Impala?
Engine specs list 6 • 3.6.
What transmission does the 2020 Chevrolet Impala use?
According to CarFocal's specs for the 2020 Chevrolet Impala, transmission is Automatic. The paired drivetrain is FWD/Front-Wheel Drive.
What is the combined EPA MPG for the 2020 Chevrolet Impala?
EPA combined estimate is 22 MPG.
What driver assistance and safety features are available on the 2020 Chevrolet Impala?
8 standard and 5 optional driver assistance features. Key features include Anti-lock Braking System, Electronic Stability Control, Traction Control.
How many people fit in a 2020 Chevrolet Impala?
According to CarFocal's specs for the 2020 Chevrolet Impala, seating capacity is 5.
What body style is the 2020 Chevrolet Impala?
According to CarFocal's specs for the 2020 Chevrolet Impala, body style is sedan.
What drivetrain does the 2020 Chevrolet Impala use?
According to CarFocal's specs for the 2020 Chevrolet Impala, drivetrain is FWD/Front-Wheel Drive. Transmission is Automatic.
What are the NHTSA safety ratings for the 2020 Chevrolet Impala?
NHTSA ratings: Overall 5/5 • Frontal 5/5 • Side 5/5 • Rollover 4/5.
What are the most common electrical system problems on the 2020 Chevrolet Impala?
Top complaint category: electrical system (3 reports, 13% of complaints).
Should buyers consider alternatives to the 2020 Chevrolet Impala?
Alternatives listed in this guide: 2020 Toyota Avalon and 2020 Honda Accord.