2015 Chevrolet City Express Owner Complaints

Complaint Summary
The 2015 Chevrolet City Express has 12 reported complaints.
- Top issues involve air bags and fuel/propulsion system.
Reliability Score
Reliability Score
Based on 12 complaints
Most Frequent Issues
AIR BAGS
5 41.7%
FUEL/PROPULSION SYSTEM
2 16.7%
STRUCTURE:BODY
1 8.3%
SERVICE BRAKES
1 8.3%
ELECTRONIC STABILITY CONTROL (ESC)
1 8.3%
Quick Insights
The top category is AIR BAGS, accounting for 41.7% of all complaints.
Owners have reported issues across 7 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2015 Chevrolet City Express
The 2015 Chevrolet City Express has 12 owner complaints in this dataset. AIR BAGS is the most common complaint category, representing about 42% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2015 Chevrolet City Express are AIR BAGS (5), FUEL/PROPULSION SYSTEM (2), STRUCTURE:BODY (1).
Are these complaints a serious red flag?
Potentially. 9 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2015 Chevrolet City Express?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 7 of 7 systems
AIR BAGS
5 Reports42% of totalPreviewing the first 2 complaint summaries.
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V244000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
10/31/2016
SIDE IMPACT FROM A SEMI TOTALED NO AIRBAGS DEPLOYED
1/21/2020
FUEL/PROPULSION SYSTEM
2 Reports17% of totalPreviewing the first 2 complaint summaries.
MY 2015 CHEVY CITY EXPRESS VAN HAS 25,000 MILES TO THIS DAY, IN AUGUST 2019 I TOOK MY VEHICLE TO CHEVROLET AUTHORIZED DEALER AT MATHEWS-HARGREAVES IN THE CITY OF ROYAL OAK MICHIGAN 48067, WHEN THE WARRANTY WAS STILL EFFECTIVE, MY COMPLAINT WAS THE CHECK ENGINE LIGHT ON THE DASHBOARD KEEPS COMING ON FROM A CODE RELATED TO EMISSION PROBLEM, AFTER 5 VISITS, AND COUPLE OF PARTS WERE REPLACED BY THE WARRANTY, THE SERVICE MANAGER TOLD ME THAT THEY CAN NOT DO ANYTHING FOR ME, AND I SHOULD TAKE IT SOMEWHERE ELSE, I HAVE ALL THE SERVICE PAPER WORK, DATES, WITH ME, IT IS AWFUL TO HAVE A NEW CAR WITH WARRANTY THAT THE AUTHORIZED DEALER CAN NOT AND WILL NOT RESOLVE THE PROBLEM. NOW THE SAME VEHICLE IS NOT COVERED BY THE WARRANTY, BUT THE COMPLAINT AND THE INITIAL PROBLEM HAPPENED WHEN MY VEHICLE WAS UNDER WARRANTY,
11/9/2019
FUEL PUMP RELAY FAILED AT 19,900 MILES. ENGINE WOULD NOT RUN. LUCKILY I WAS NOT DRIVING ON HIGHWAY AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS PROBLEM WITH ENGINE STOPPING WHILE I WAS AT HIGHWAY SPEED. .I HAVE CONFIRMED THE PART THAT FAILED WAS THE AC/DELCO FUEL PUMP RELAY P/N 13502750 I HAVE THE DEFECTIVE PART. I HAVE READ OF OTHER OWNERS HAVING SIMILAR PROBLEMS AND ADVISED THEM TO FILE COMPLAINT WITH NHTSA
9/16/2020
STRUCTURE:BODY
1 Report8% of totalPreviewing the first 1 complaint summaries.
SIDE IMPACT FROM A SEMI TOTALED NO AIRBAGS DEPLOYED
1/21/2020
SERVICE BRAKES
1 Report8% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE VIBRATED AND THE SERVICE STABILITY TRAC (ABS) LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CHAPMAN CHEVROLET LOCATED AT 6925 ESSINGTON AVE, PHILADELPHIA, PA 19153) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE THE BRAKE LINES FLUSHED AND THE POWER BRAKE BOOSTER AND STEERING SENSOR CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS 16,791. THE VIN WAS INVALID.
1/30/2020
ELECTRONIC STABILITY CONTROL (ESC)
1 Report8% of totalPreviewing the first 1 complaint summaries.
TL* THE CONTACT OWNS A 2015 CHEVROLET CITY EXPRESS. THE CONTACT STATED WHILE THE BRAKE PEDAL WAS DEPRESSED, THE VEHICLE VIBRATED AND THE SERVICE STABILITY TRAC (ABS) LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO (CHAPMAN CHEVROLET LOCATED AT 6925 ESSINGTON AVE, PHILADELPHIA, PA 19153) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO HAVE THE BRAKE LINES FLUSHED AND THE POWER BRAKE BOOSTER AND STEERING SENSOR CONNECTOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE. THE FAILURE MILEAGE WAS 16,791. THE VIN WAS INVALID.
1/30/2020
ELECTRICAL SYSTEM
1 Report8% of totalPreviewing the first 1 complaint summaries.
FUEL PUMP RELAY FAILED AT 19,900 MILES. ENGINE WOULD NOT RUN. LUCKILY I WAS NOT DRIVING ON HIGHWAY AT THE TIME OR THERE COULD HAVE BEEN A SERIOUS PROBLEM WITH ENGINE STOPPING WHILE I WAS AT HIGHWAY SPEED. .I HAVE CONFIRMED THE PART THAT FAILED WAS THE AC/DELCO FUEL PUMP RELAY P/N 13502750 I HAVE THE DEFECTIVE PART. I HAVE READ OF OTHER OWNERS HAVING SIMILAR PROBLEMS AND ADVISED THEM TO FILE COMPLAINT WITH NHTSA
9/16/2020
TIRES:SIDEWALL
1 Report8% of totalPreviewing the first 1 complaint summaries.
I had purchased a set of four Cooper Discoverer HT3 185/60R15C 94T C Tires on 09/11/20. Since that time, three of the four Tires have failed due to Sidewall Failure. Luckily, the scenarios did not result in "Blowouts" in which control of the vehicle would have been compromised. I returned to the National tire and Battery where the tires were purchased after the first incident and was told that the Sidewall Damage was my fault as I had obviously hit a curb. I informed the young man in charge that this was highly unlikely as it was the inner Sidewall of the Tire and no "Scuff Marks" were present. He declined to assist me in any warranty replacement as I did not purchase their "Road Hazard Insurance". His attitude and lack of assistance has ended my affiliation with NTB!07
8/3/2023
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2015 Chevrolet City Express?
Are complaints about the 2015 Chevrolet City Express a serious warning sign?
How should buyers use complaint data for the 2015 Chevrolet City Express?
Are complaints about the 2015 Chevrolet City Express severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Chevrolet City Express: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 12
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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