2024 Cadillac XT5 Owner Complaints
Complaint Summary
The 2024 Cadillac XT5 has 12 reported complaints.
- Top issues involve power train and air bags.
Reliability Score
Reliability Score
Based on 12 complaints
Most Frequent Issues
POWER TRAIN
5 41.7%
AIR BAGS
2 16.7%
ELECTRICAL SYSTEM
1 8.3%
FORWARD COLLISION AVOIDANCE
1 8.3%
ENGINE
1 8.3%
Quick Insights
The top category is POWER TRAIN, accounting for 41.7% of all complaints.
Owners have reported issues across 7 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2024 Cadillac XT5
The 2024 Cadillac XT5 has 12 owner complaints in this dataset. POWER TRAIN is the most common complaint category, representing about 42% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2024 Cadillac XT5 are POWER TRAIN (5), AIR BAGS (2), ELECTRICAL SYSTEM (1).
Are these complaints a serious red flag?
Potentially. 4 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2024 Cadillac XT5?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 7 of 7 systems
POWER TRAIN
5 Reports42% of totalPreviewing the first 2 complaint summaries.
The contact owns a 2024 Cadillac XT5. The contact stated while driving at an undisclosed speed and approaching a vehicle ahead, the Forward Collision Avoidance system failed to activate, causing the contact to swerve to avoid a collision. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sensors, informing the contact that the sensors needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred. The contact also stated that while driving at an undisclosed speed with manual mode activated, upon reaching 9th gear, the vehicle lost motive power and was unable to continue to accelerate. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 9,200.
5/13/2024
Brand new 2024 XT5, 9 speed transmission, loss of power. Had to be towed to Cadillac dealership. I had vehicle for two weeks and as of this day almost three weeks latter no parts to fix. GM has been notified with no answer. It seems the recall needs to be extended to 2024 GM vehicles.
5/23/2024
AIR BAGS
2 Reports17% of totalPreviewing the first 2 complaint summaries.
On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wearing a seatbelt, hit my head on the drivers door jam/window and immediately complained of neck and head pain. No airbags deployed. I sustained a severely herniated disc at C5-6 causing severe spinal cord compression and cervical myelopathy requiring urgent surgery. It was found that I not only had the severely herniated disc but ligament and cartilage that was severely compressing my spinal cord due to the trauma of the accident. I had a seat belt sign (bruising from the seatbelt) and sustained a concussion from the head strike. If the airbags would have deployed likely I would have not had as severe of a cervical spine injury. The vehicle only had 663 miles and only 3 weeks old. The car has at least 21K of damages. The vehicle is still being repair and not in my possession. My collision shop towed by vehicle to GMC/Cadillac dealership for computer/electrical malfunctions. They have been working on these electrical issues for over 2 weeks. The dealership verbalized that they could not differentiate if these electrical issues occurred before or after my accident. Given my serious injuries and high rate of speed that I was hit I have concerns that my airbags should have deployed. Combine with the new electrical/computer issues raises my concerns.
1/24/2024
Driver seat airbag randomly deployed. There was no warning in the car after it had gone off, and there was no warning before it went off. Could have resulted in a terrible accident.
5/29/2024
ELECTRICAL SYSTEM
1 Report8% of totalPreviewing the first 1 complaint summaries.
On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wearing a seatbelt, hit my head on the drivers door jam/window and immediately complained of neck and head pain. No airbags deployed. I sustained a severely herniated disc at C5-6 causing severe spinal cord compression and cervical myelopathy requiring urgent surgery. It was found that I not only had the severely herniated disc but ligament and cartilage that was severely compressing my spinal cord due to the trauma of the accident. I had a seat belt sign (bruising from the seatbelt) and sustained a concussion from the head strike. If the airbags would have deployed likely I would have not had as severe of a cervical spine injury. The vehicle only had 663 miles and only 3 weeks old. The car has at least 21K of damages. The vehicle is still being repair and not in my possession. My collision shop towed by vehicle to GMC/Cadillac dealership for computer/electrical malfunctions. They have been working on these electrical issues for over 2 weeks. The dealership verbalized that they could not differentiate if these electrical issues occurred before or after my accident. Given my serious injuries and high rate of speed that I was hit I have concerns that my airbags should have deployed. Combine with the new electrical/computer issues raises my concerns.
1/24/2024
FORWARD COLLISION AVOIDANCE
1 Report8% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2024 Cadillac XT5. The contact stated while driving at an undisclosed speed and approaching a vehicle ahead, the Forward Collision Avoidance system failed to activate, causing the contact to swerve to avoid a collision. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the sensors, informing the contact that the sensors needed to be reprogrammed. The vehicle was repaired, but the failure reoccurred. The contact also stated that while driving at an undisclosed speed with manual mode activated, upon reaching 9th gear, the vehicle lost motive power and was unable to continue to accelerate. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 9,200.
5/13/2024
ENGINE
1 Report8% of totalPreviewing the first 1 complaint summaries.
Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix. I believe vehicle is a safety risk for the second time with no remedy for instrument panel not functioning. Thank you Greg
6/24/2024
LANE DEPARTURE: WARNING
1 Report8% of totalPreviewing the first 1 complaint summaries.
Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix. I believe vehicle is a safety risk for the second time with no remedy for instrument panel not functioning. Thank you Greg
6/24/2024
LANE DEPARTURE: ASSIST
1 Report8% of totalPreviewing the first 1 complaint summaries.
Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix. I believe vehicle is a safety risk for the second time with no remedy for instrument panel not functioning. Thank you Greg
6/24/2024
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2024 Cadillac XT5?
Are complaints about the 2024 Cadillac XT5 a serious warning sign?
How should buyers use complaint data for the 2024 Cadillac XT5?
Are complaints about the 2024 Cadillac XT5 severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Cadillac XT5: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 12
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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