2023 Cadillac XT4 Owner Complaints
Complaint Summary
The 2023 Cadillac XT4 has 14 reported complaints.
- Top issues involve power train and forward collision avoidance: automatic emergency braking.
Reliability Score
Reliability Score
Based on 14 complaints
Most Frequent Issues
POWER TRAIN
3 21.4%
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3 21.4%
FUEL/PROPULSION SYSTEM
2 14.3%
UNKNOWN OR OTHER
1 7.1%
ENGINE
1 7.1%
Quick Insights
The top category is POWER TRAIN, accounting for 21.4% of all complaints.
Owners have reported issues across 9 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2023 Cadillac XT4
The 2023 Cadillac XT4 has 14 owner complaints in this dataset. POWER TRAIN is the most common complaint category, representing about 21% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2023 Cadillac XT4 are POWER TRAIN (3), FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING (3), FUEL/PROPULSION SYSTEM (2).
Are these complaints a serious red flag?
Potentially. 5 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2023 Cadillac XT4?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 9 of 9 systems
POWER TRAIN
3 Reports21% of totalPreviewing the first 2 complaint summaries.
The vehicle's transmission does not shift smoothly in the lower gears (1-3) when decelerating. It feels like a clutch is popping and the vehicle 'jerks' when this occurs. This began to occur immediately after purchase and continues to do so today. The vehicle was returned twice to the dealer for warranty service and they stated it was operating as designed. The vehicle currently has less than 5,000 miles.
3/23/2023
I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street
3/4/2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
3 Reports21% of totalPreviewing the first 2 complaint summaries.
The contact owns a 2023 Cadillac XT4. The contact stated while driving at various speeds, the vehicle experienced phantom braking. The vehicle was taken to a dealer however, the failure was not duplicated. The failure persisted. The manufacturer was not notified of the failure. The failure mileage was approximately 3,000.
11/29/2023
Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th gear), then shift back to auto mode, then transmission shifts to 9th gear automatically after this is performed then shift to 9th gear automatically during that cycle until vehicle is turned off. So condition GM claims in their "operating condition" is false.
5/31/2025
FUEL/PROPULSION SYSTEM
2 Reports14% of totalPreviewing the first 2 complaint summaries.
I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street
3/4/2025
My 2023 XT4 had a fuel module failure. I was driving along a busy highway at 50 MPH when i lost complete power. Now i see on the Cadillac forum, many people are having problems with the Cadillac XT4. According to the towing company it happens all the times. I also read on the forum other people were told this too by towing companies. This is Dangerous and you could be left in the middle of a intersection and be T-boned. Shame on Cadillac for not caring. We have another XT4 in the household and now are afraid to drive. My car is currently being repaired. so at this time i do not have a repair invoice. Its still at Sheehan Cadillac Pompano Beach fla.
3/20/2025
UNKNOWN OR OTHER
1 Report7% of totalPreviewing the first 1 complaint summaries.
Rear back half of sunroof exploded. I removed the glass so it would not fly out and hit other cars or people. It could have been very dangerous if the sunroof was open when it shattered.
7/12/2023
ENGINE
1 Report7% of totalPreviewing the first 1 complaint summaries.
Fuel Pump module failed in middle of a busy intersection that could have caused a major life threatening crash.
9/9/2024
VEHICLE SPEED CONTROL
1 Report7% of totalPreviewing the first 1 complaint summaries.
I was driving down the street and the car just turned off. Would not go into gear and said the battery was bad. The exact same thing happened last year they said it was the alternator. Both times my car just power off with no warning while driving down the street
3/4/2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
1 Report7% of totalPreviewing the first 1 complaint summaries.
Transmission fails to automatically shift into 9th gear. A GM bulletin #21-NA-181 indicates this is normal for efficiency operation, but the information indicated is false. Experiencing 9th gear is allowed to be shifted when manually over ridden or when shift to manual mode (without shifting to 9th gear), then shift back to auto mode, then transmission shifts to 9th gear automatically after this is performed then shift to 9th gear automatically during that cycle until vehicle is turned off. So condition GM claims in their "operating condition" is false.
5/31/2025
SERVICE BRAKES
1 Report7% of totalPreviewing the first 1 complaint summaries.
Auto Emergency Braking {AEB} applies itself without any operator input and without cause for the brakes to engage, it can happen at any time at any speed without warning and throws everyone and everything in the vehicle abruptly forward as if you were in a crash, this is a very problematic issue that can make the vehicle at slow speeds to be rear ended because of the abrupt stop and also to be out of control at high speeds and causing severe injuries or death !!!! I am not the only person that has had this issue !!!!
7/18/2025
ELECTRICAL SYSTEM
1 Report7% of totalPreviewing the first 1 complaint summaries.
Turn signal canceler not working after making a left hand turn
8/23/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2023 Cadillac XT4?
Are complaints about the 2023 Cadillac XT4 a serious warning sign?
How should buyers use complaint data for the 2023 Cadillac XT4?
Are complaints about the 2023 Cadillac XT4 severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Cadillac XT4: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 14
- Top-topic view
- 5 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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