2016 Cadillac CT6 Owner Complaints

CAR WILL NOT RESPOND FOR AT LEAST 2 SECONDS DURING A SLOW, ROLLING STOP, WHEN TRYING TO ACCELERATE AGAIN. UNABLE TO PERFORM EVASIVE MANUEVER, IF NEEDED, SECONDARY TO THE DELAY TO ACCELERATOR INPUT. HARSH 2-1 DOWNSHIFTS ALSO AT SLOW SPEEDS AND CAN EVEN FEEL AS THOUGH YOU WERE STRUCK FROM BEHIND. HIGHWAY DRIVING IS EXCELLENT; CITY DRIVING CHALLENGING WITH THE TRANSMISSION. THE DRIVER HAS TO LEARN HOW TO DRIVE THIS VEHICLE. FIND IT VERY UNUSUAL AFTER OWNING 5 OTHER CADILLACS AND NEVER HAD THIS PROBLEM. I BOUGHT THIS CAR AS A PRE-OWNED CERTIFIED VEHICLE FROM CADILLAC DEALER. THE CAR HAD 650 MILES ON IT AND I TRULY BEATIFUL/SHOWROOM CONDITION. I HAD THE TRANSMISSION RE-FLASHED, WHICH PROVIDED PERHAPS A 1-2 DAYS RELIEF. I WILL CONTINNUE TO PERSUE WITH DEALER, BUT WANTED YOU GUYS TO BE AWARE. CADILLAC SHOULD FIX THE PROBLEM; NEW/DIFFERENT TYPE OF TRANSMISSION OR RE-WORK THE 8L45/8L90'S WITH DIFFERNET VLAVES/SOFTWARE OR BUY IT BACK FROM ME.

11/1/2018

Vehicle has sudden violent forward Jerking motion at stops, delayed performance when accelerating ,hard shifting when changing gears, clunking noise when shifting into low gear

3/25/2023

THIS CAR HAS SAFETY ISSUES. I PURCHASED A YEAR AGO. THE AXLE AND WHEEL BROKE OFF IN ON THE CAR WITHIN 30 DAYS. THE CAR HAS HUGE MANUFACTURER BREAKDOWN. IT WOULDN'T START DIDN'T CARE WHAT GEAR IT WAS IN IT WAS ROLLING AND ALMOST RAN OVER MY FRIEND AND RAN OFF INTO A DITCH. I HAVE HAD SEVERAL ACCIDENTS IN CAR DUE TO THE REAR SUSPENSION. SHAKING. I BROUGHT IT IN AND NO ONE CAN SEEM TO DUPLICATE IT. BOTH TIRES HAVE BLOW OFF THIS 2016 CT6 WITH 23K MILES ON IT I BOUGHT IT WITH 26 MILES ON IT 100K WARRANTY NO DEDUCTIBLE, SCRATCH DENT AND DING REPAIR AND GMAC OR FRANK KENT WHERE I PURCHASE THE CAR NO WILL THE DEALERS. I BOUGHT THE EXTRA CONTRACTS FOR ARE BLOWING ME OFF. THIS IS RIDICULOUS THE CAR IS IN THE SHOP NOW B/C IT TORE OFF BOTH MIRRORS BACKING INTO GARAGE. I HAVE NO SIDE MIRROR. THE CAR WAS DRIVING ITSELF THEY CORRECT IS SELF AND BACKED INTO WALL. BLOWOUT OF NEW TIRES, NAVIGATION'S ISSUE TELLING ME TO GO TO THE WRONG PLACES BUT SCREEN SHOWS SOMETHING ELSE. HAVING TO CALL ONSTAR JUST TO CHECK DIAGNOSTICS TO SEE IF NEW CAR IS OKAY. BUT THEY CAME BACK WITH GREEN WITH ALL THE BENT, AXLE BROKEN OFF WHEEL, BLOWOUTS NAVIGATION ISSUES AUTO-STOP AND INDICATOR LIGHTS NOT WORKING IN THE CAR.I WONDER IF THE WHEEL IS ABOUT TO BREAK OFF AGAIN WITH IT BEING BENT ON THE RIGHT SIDE. THEY SAY STILL SAFE TO DRIVE! REALLY! I WANT THIS CAR FIXED OR ANOTHER CAR. ITS BEEN IN THE SHOP MORE THAN IT HAS BEEN WITH ME. I HAD TO PURCHASE NEW CASH DUE TO THIS RIGHT SIDE AND SUSPENSION. THE BEST PLACE FOR THE CAR NOW IS WHERE IT IS IN THE SHIP. STEERING CAR IS OUT OF LINE PULLS TO RIGHT HARD TO STEER DUE TO AWD CAR

5/10/2018

Approximately in November 2022, I was driving my 2016 Cadillac CT6. While operating at a normal speed of 40 mph, while in traffic the vehicle began to hesitate and a loss of power. The vehicle was towed to Waldorf Cadillac & Chevrolet. The vehicle was diagnosed with a transfer case issue. The vehicle in the repair shop for approximately 4 months. I retrieve my vehicle in February 2023, with a brand-new Transfer Case with a price tag of $2,200.00. On Thursday, August 3, 2023, I managed to drive the vehicle back to Waldorf Cadillac & Chevrolet to have to vehicle repaired. The vehicle is doing the same thing it was doing , when the vehicle was previously in the Repair Shop. The Technician informed me that Cadillac recommend the fluid in the transmission be changed to a high-performance fluid. This recommendation was issued to the dealers several months ago. Now the dealer is charging me approximately $1,000.00 for Transmission Fluid. I asked the Technician why the problem wasn't corrected while previously in the shop. No reply. If Cadillac knows this is the problem, why is the customer being charged for this service, if this will correct the problem. There is 64,000 miles on my vehicle.

8/4/2023

WHEN I AM TURNING UNDER 25 MPH, I ACCELERATE AND THERE IS A DELAY AND A DRAG BEFORE THE VEHICLE STARTS TO ACCELERATE. IF I DO NOT ALLOW ROOM, I COULD GET HIT BECAUSE THERE IS A DELAY. VERY DANGEROUS. ALMOST FEELS LIKE A VACUUM ISSUE.

8/25/2020

The turbo boost failed cylinder 2 ( after being repaired ) continues to show issues

8/8/2025

VEHICLE INVOLVED IN A SEVERE ACCIDENT, AIRBAGS DID NOT DEPLOY. THE VEHICLE WAS IN MOTION ON A HWY. VEHICLE WAS STRUCK BY ONCOMING TRAFFIC AND THEN LAUNCHED INTO A DITCH. NONE OF THE AIRBAGS DEPLOYED DURING THE INCIDENT.

4/15/2021

The contact's husband owned a 2016 Cadillac CT6. The contact stated that while her husband was making a left turn, the vehicle was struck on the front passenger side by another vehicle. The contact stated that her husbands air bag did not deploy. Medical attention was needed, and the contact's husband was transported to the hospital, where he succumbed to his injuries. A police report was taken. The vehicle was towed to the tow lot, where it was deemed a total loss. The contact stated that there were no additional injuries. The manufacturer was not yet notified of the incident. The failure mileage was unknown.

10/20/2025

THIS CAR HAS SAFETY ISSUES. I PURCHASED A YEAR AGO. THE AXLE AND WHEEL BROKE OFF IN ON THE CAR WITHIN 30 DAYS. THE CAR HAS HUGE MANUFACTURER BREAKDOWN. IT WOULDN'T START DIDN'T CARE WHAT GEAR IT WAS IN IT WAS ROLLING AND ALMOST RAN OVER MY FRIEND AND RAN OFF INTO A DITCH. I HAVE HAD SEVERAL ACCIDENTS IN CAR DUE TO THE REAR SUSPENSION. SHAKING. I BROUGHT IT IN AND NO ONE CAN SEEM TO DUPLICATE IT. BOTH TIRES HAVE BLOW OFF THIS 2016 CT6 WITH 23K MILES ON IT I BOUGHT IT WITH 26 MILES ON IT 100K WARRANTY NO DEDUCTIBLE, SCRATCH DENT AND DING REPAIR AND GMAC OR FRANK KENT WHERE I PURCHASE THE CAR NO WILL THE DEALERS. I BOUGHT THE EXTRA CONTRACTS FOR ARE BLOWING ME OFF. THIS IS RIDICULOUS THE CAR IS IN THE SHOP NOW B/C IT TORE OFF BOTH MIRRORS BACKING INTO GARAGE. I HAVE NO SIDE MIRROR. THE CAR WAS DRIVING ITSELF THEY CORRECT IS SELF AND BACKED INTO WALL. BLOWOUT OF NEW TIRES, NAVIGATION'S ISSUE TELLING ME TO GO TO THE WRONG PLACES BUT SCREEN SHOWS SOMETHING ELSE. HAVING TO CALL ONSTAR JUST TO CHECK DIAGNOSTICS TO SEE IF NEW CAR IS OKAY. BUT THEY CAME BACK WITH GREEN WITH ALL THE BENT, AXLE BROKEN OFF WHEEL, BLOWOUTS NAVIGATION ISSUES AUTO-STOP AND INDICATOR LIGHTS NOT WORKING IN THE CAR.I WONDER IF THE WHEEL IS ABOUT TO BREAK OFF AGAIN WITH IT BEING BENT ON THE RIGHT SIDE. THEY SAY STILL SAFE TO DRIVE! REALLY! I WANT THIS CAR FIXED OR ANOTHER CAR. ITS BEEN IN THE SHOP MORE THAN IT HAS BEEN WITH ME. I HAD TO PURCHASE NEW CASH DUE TO THIS RIGHT SIDE AND SUSPENSION. THE BEST PLACE FOR THE CAR NOW IS WHERE IT IS IN THE SHIP. STEERING CAR IS OUT OF LINE PULLS TO RIGHT HARD TO STEER DUE TO AWD CAR

5/10/2018

THIS CAR HAS SAFETY ISSUES. I PURCHASED A YEAR AGO. THE AXLE AND WHEEL BROKE OFF IN ON THE CAR WITHIN 30 DAYS. THE CAR HAS HUGE MANUFACTURER BREAKDOWN. IT WOULDN'T START DIDN'T CARE WHAT GEAR IT WAS IN IT WAS ROLLING AND ALMOST RAN OVER MY FRIEND AND RAN OFF INTO A DITCH. I HAVE HAD SEVERAL ACCIDENTS IN CAR DUE TO THE REAR SUSPENSION. SHAKING. I BROUGHT IT IN AND NO ONE CAN SEEM TO DUPLICATE IT. BOTH TIRES HAVE BLOW OFF THIS 2016 CT6 WITH 23K MILES ON IT I BOUGHT IT WITH 26 MILES ON IT 100K WARRANTY NO DEDUCTIBLE, SCRATCH DENT AND DING REPAIR AND GMAC OR FRANK KENT WHERE I PURCHASE THE CAR NO WILL THE DEALERS. I BOUGHT THE EXTRA CONTRACTS FOR ARE BLOWING ME OFF. THIS IS RIDICULOUS THE CAR IS IN THE SHOP NOW B/C IT TORE OFF BOTH MIRRORS BACKING INTO GARAGE. I HAVE NO SIDE MIRROR. THE CAR WAS DRIVING ITSELF THEY CORRECT IS SELF AND BACKED INTO WALL. BLOWOUT OF NEW TIRES, NAVIGATION'S ISSUE TELLING ME TO GO TO THE WRONG PLACES BUT SCREEN SHOWS SOMETHING ELSE. HAVING TO CALL ONSTAR JUST TO CHECK DIAGNOSTICS TO SEE IF NEW CAR IS OKAY. BUT THEY CAME BACK WITH GREEN WITH ALL THE BENT, AXLE BROKEN OFF WHEEL, BLOWOUTS NAVIGATION ISSUES AUTO-STOP AND INDICATOR LIGHTS NOT WORKING IN THE CAR.I WONDER IF THE WHEEL IS ABOUT TO BREAK OFF AGAIN WITH IT BEING BENT ON THE RIGHT SIDE. THEY SAY STILL SAFE TO DRIVE! REALLY! I WANT THIS CAR FIXED OR ANOTHER CAR. ITS BEEN IN THE SHOP MORE THAN IT HAS BEEN WITH ME. I HAD TO PURCHASE NEW CASH DUE TO THIS RIGHT SIDE AND SUSPENSION. THE BEST PLACE FOR THE CAR NOW IS WHERE IT IS IN THE SHIP. STEERING CAR IS OUT OF LINE PULLS TO RIGHT HARD TO STEER DUE TO AWD CAR

5/10/2018

Approximately in November 2022, I was driving my 2016 Cadillac CT6. While operating at a normal speed of 40 mph, while in traffic the vehicle began to hesitate and a loss of power. The vehicle was towed to Waldorf Cadillac & Chevrolet. The vehicle was diagnosed with a transfer case issue. The vehicle in the repair shop for approximately 4 months. I retrieve my vehicle in February 2023, with a brand-new Transfer Case with a price tag of $2,200.00. On Thursday, August 3, 2023, I managed to drive the vehicle back to Waldorf Cadillac & Chevrolet to have to vehicle repaired. The vehicle is doing the same thing it was doing , when the vehicle was previously in the Repair Shop. The Technician informed me that Cadillac recommend the fluid in the transmission be changed to a high-performance fluid. This recommendation was issued to the dealers several months ago. Now the dealer is charging me approximately $1,000.00 for Transmission Fluid. I asked the Technician why the problem wasn't corrected while previously in the shop. No reply. If Cadillac knows this is the problem, why is the customer being charged for this service, if this will correct the problem. There is 64,000 miles on my vehicle.

8/4/2023