2016 Buick Regal Owner Complaints

POWER STEERING RANDOMLY FAILS WHILE DRIVING. THIS HAPPENED WHILE TURNING INTO A PARKING SPACE, ON RESIDENTIAL STREET AND THE EXPRESSWAY. THE CAR HAS BEEN AT THE DEALERSHIP 4 TIMES SINCE JUNE 3 FOR THE SAME ISSUE. THE FIRST TIME THE FOLLOWING REPAIRS WERE PERFORMED: REPLACED COMPLETE RACK & PINION GEAR WITH POWER STEERING CONTROL MODULE REINSTALLED, DOWNLOAD FOR POWER STEERING MODULE. DID NOT FIX THE PROBLEM. SECOND TIME THE FOLLOWING REPAIRS WERE PERFORMED: DOWNLOADED POWER STEERING CONTROL MODULE BEFORE REPLACING MODULE. REPLACED RACK & PINION, RE-DOWNLOAD POWER STEERING CONTROL MODULE. THIS DID NOT FIX THE PROBLEM. IN ADDITION TO THE POWER STEERING FAILING, THE CAR ALSO SHUT OFF TWICE, ONCE WHILE IN PARK AND THE SECOND TIME WHILE IN DRIVE AT AN INTERSECTION. THIRD TIME THE CAR WAS AT THE DEALERSHIP A CONFIGURATION ERROR FAULT CODE IN PSCM WAS FOUND. FOLLOWING REPAIRS WERE PERFORMED: RESET STEERING ANGLE SENSOR VALUES, SEVERAL TIMES. POWER STEERING WENT OUT, TOOK THE CAR BACK TO THE DEALERSHIP. THE FOURTH TIME THE SCAN TEST ONLY SHOWED A RADIO CODE, U150K 00 (THERE IS NOTHING WRONG WITH THE RADIO). THE DEALERSHIP TEST DROVE THE CAR FOR 66 MILES AND COULD NOT GET THE CAR TO MIMIC THE STEERING PROBLEM. BECAUSE A LACK OF STEERING LIGHT AND COULDN'T MIMIC THE PROBLEM, NO REPAIRS WERE MADE.

10/7/2019

Drive with care service power steering

6/8/2021

SUDDENLY AFTER LEAVING COSTCO GAS STATION AND DRIVING "NO" DISPLAY OF MILLAGE. SPEED GAUGES AND ALL CRITICAL INFORMATION WENT BLANK/BLACK ON DRIVERS DASH BOARD WITH CRITICAL LIGHTS DISPLAY SHOWING TROUBLE WITH VEHICLE BY DISPLAYING YELLOW; AND RED EXCLAMATIONS; SKID TIRE AND NO GAUGE READINGS FOR ENGINE TEMKP; OR NOTHING!. ON STAR GAVE NEGATIVE RESULTS FOR EMERGENCY HELP. DEALER STATED CAR WAS REPROGRAMED LAST WEEK. PREVIOUS RADIO AND BLUE TOOTH TROUBLE REPORTED TO GM. THEY SEEM TO IGNORE ME. TROUBLED RADIO AND NAVIGATION PURPOSIVELY FIXED LAST WEEK

4/19/2016

DRIVER INFOTAINMENT CENTER HAS MANY ISSUES, REMAINS BLANK WHILE RADIO IS PLAYING AND CAN BE CONTROLLED BY STEERING WHEEL CONTROLS AND HVAC VIA EXTERNAL BUTTONS. ALSO BACKUP CAMERA INTERMITTENTLY JUMPS THE VIDEO FROM CAMERA BUT NOT THE CGI LINES. THIS MAKES YOU STOP DUE TO REFLEXES THINKING SOMETHING RAN OUT IN THE WAY OF BACKING UP. ON OCCASION THE DISPLAY HAS SHOWN SYSTEM ERROR AND ALSO HVAC CONTROL NOT OPERABLE. ALSO HAVE SEEN THE CGI DIRECTIONAL LINES NOT SHOW UP UNTIL PLACED IN FORWARD GEAR JUST BEFORE THE DISPLAY TURNS OFF THE CAMERA. DEALER AND BUICK HAVE BEEN NOTIFIED AND MECHANIC COULD NOT DUPLICATE THE INTERMITTENT PROBLEM SO THEY WILL NOT REPLACE ANY COMPONENTS YET THIS PROBLEM OCCURS DAILY BETWEEN TRIPS BUT CANNOT BE REPLICATED TO SHOW DEALER. WE HAVE VIDEOS OF THE PROBLEM AND PHOTOS OF THE ERROR MESSAGES. DEALER HAS REPROGRAMMED THE SYSTEM MULTIPLE TIMES NO FIX YET. BUICK WAS OF ZERO HELP ON THIS LEMON OF A PROBLEM AND REMINDED US THE LEMON LAW DOES NOT APPLY TO ACCESSORIES SUCH AS THIS BACKUP CAMERA. LANE CHANGE AND COLLISION DETECTION ALSO HAVE ISSUES OF FALSE REPORTING BUT NO SOLUTION EITHER. STAY AWAY FROM THIS SYSTEM AS IT IS FLAWED AND NO HELP FROM BUICK OR DEALER. DEALER ACTUALLY SUGGEST TAKING THE ISSUE TO ANOTHER DEALER - WOW VERY NICE AFTER SALE SUPPORT.

7/27/2017

SUDDENLY AFTER LEAVING COSTCO GAS STATION AND DRIVING "NO" DISPLAY OF MILLAGE. SPEED GAUGES AND ALL CRITICAL INFORMATION WENT BLANK/BLACK ON DRIVERS DASH BOARD WITH CRITICAL LIGHTS DISPLAY SHOWING TROUBLE WITH VEHICLE BY DISPLAYING YELLOW; AND RED EXCLAMATIONS; SKID TIRE AND NO GAUGE READINGS FOR ENGINE TEMKP; OR NOTHING!. ON STAR GAVE NEGATIVE RESULTS FOR EMERGENCY HELP. DEALER STATED CAR WAS REPROGRAMED LAST WEEK. PREVIOUS RADIO AND BLUE TOOTH TROUBLE REPORTED TO GM. THEY SEEM TO IGNORE ME. TROUBLED RADIO AND NAVIGATION PURPOSIVELY FIXED LAST WEEK

4/19/2016

DRIVER INFOTAINMENT CENTER HAS MANY ISSUES, REMAINS BLANK WHILE RADIO IS PLAYING AND CAN BE CONTROLLED BY STEERING WHEEL CONTROLS AND HVAC VIA EXTERNAL BUTTONS. ALSO BACKUP CAMERA INTERMITTENTLY JUMPS THE VIDEO FROM CAMERA BUT NOT THE CGI LINES. THIS MAKES YOU STOP DUE TO REFLEXES THINKING SOMETHING RAN OUT IN THE WAY OF BACKING UP. ON OCCASION THE DISPLAY HAS SHOWN SYSTEM ERROR AND ALSO HVAC CONTROL NOT OPERABLE. ALSO HAVE SEEN THE CGI DIRECTIONAL LINES NOT SHOW UP UNTIL PLACED IN FORWARD GEAR JUST BEFORE THE DISPLAY TURNS OFF THE CAMERA. DEALER AND BUICK HAVE BEEN NOTIFIED AND MECHANIC COULD NOT DUPLICATE THE INTERMITTENT PROBLEM SO THEY WILL NOT REPLACE ANY COMPONENTS YET THIS PROBLEM OCCURS DAILY BETWEEN TRIPS BUT CANNOT BE REPLICATED TO SHOW DEALER. WE HAVE VIDEOS OF THE PROBLEM AND PHOTOS OF THE ERROR MESSAGES. DEALER HAS REPROGRAMMED THE SYSTEM MULTIPLE TIMES NO FIX YET. BUICK WAS OF ZERO HELP ON THIS LEMON OF A PROBLEM AND REMINDED US THE LEMON LAW DOES NOT APPLY TO ACCESSORIES SUCH AS THIS BACKUP CAMERA. LANE CHANGE AND COLLISION DETECTION ALSO HAVE ISSUES OF FALSE REPORTING BUT NO SOLUTION EITHER. STAY AWAY FROM THIS SYSTEM AS IT IS FLAWED AND NO HELP FROM BUICK OR DEALER. DEALER ACTUALLY SUGGEST TAKING THE ISSUE TO ANOTHER DEALER - WOW VERY NICE AFTER SALE SUPPORT.

7/27/2017

CAR COMPUTER IS SUCEPTIBLE TO HACKING AND REPROGRAMMING WHILE DRIVING SUSPENSION IS LOWERED OR RAISED ENGINE LOOSES POWER WHOLE CAR COMPONENTS RATTLE OR RADIO BASS LOUD WHILE DRIVING TRANSMISSION DOESNT SHIFT TO CORRECT GEAR STUCK ON SECOND OR THIRD AND GEAR SHIFT KNOB POPS UP WHILE DRIVING DEALER SAYS IS NORMAL BRAKES LOOSE PRESSURE TAKING LONG TO COMPLETE STOP ENGINE SHAKES WHILE IN MOTION OR IDLE RADIO AND OTHER COMPONENTS APPS TRACTION ABS DISABLED HACKED OR CONTROLLED WIRELESS/BT

6/7/2017

I WAS ENTERING A CITY STREET FROM A SHOPPING MALL. AS I FOUND A SMALL BREAK IN THE TRAFFIC I PULLED OUT AND ATTEMPTED TO ACCELERATE. MY CAR DID NOT CHANGE GEARS. I WAS FORCED TO PULL OFF THE ROAD QUICKLY TO PREVENT MY CAR FROM GETTING HIT FROM THE REAR. I HAD BEEN DRIVING AROUND ALL DAY ON THE INTERSTATE AND VARIOUS SHOPPING CENTERS WITHOUT ANY INDICATION SOMETHING WAS WRONG WITH MY CAR. I HAD IT TOWED TO THE DEALERSHIP. THIS IS THE 2ND TRANSMISSION PROBLEM WITH THIS CAR IN 4 MONTHS WITH NOW WITH ONLY 27K MILES. IT HAS BEEN IN THE SHOP FOR 25 DAYS NOW AND NOT SURE WHEN IT WILL BE READY THIS TIME.

8/28/2018

CAR APPLIED BRAKES SUDDENLY AND FULLY 4-5 TIMES DURING 200 MILE TRIP ON I-5 FOR NO APPARENT REASON WHILE ADAPTIVE CRUISE CONTROL WAS ON AT FREEWAY SPEEDS (65-70MPH). IT OCCURRED RANDOMLY, WHILE FOLLOWING OTHER VEHICLES, INCLUDING SEMI-TRUCKS, WHICH ARE NOT IN SAME LANE AND/OR ARE SIGNIFICANT DISTANCE AWAY. DID SO WITHOUT ANY DRIVER INPUT OR APPLICATION OF BRAKES. DECREASED SPEED WAS SO SUDDEN, IT CAUSED DRIVER'S SEAT BELT TO TENSE UP. FORTUNATELY, THERE WERE NO VEHICLES DIRECTLY BEHIND MINE OR MY CAR WOULD HAVE BEEN REAR-ENDED AT FREEWAY SPEEDS, RESULTING IN POTENTIAL SERIOUS INJURY. I TOOK CAR TO DEALER WHERE IT WAS PURCHASED (ROYAL MOORE AUTO CENTER, HILLSBORO, OREGON (503-648-1153) ON 8/9/17 AND LEFT IT FOR DAY. THEIR TECHNICIANS RAN CODES AND DROVE CAR, BUT COULD NOT DUPLICATE PROBLEM. (INVOICE # BUCS780125). I WAS REFERRED TO BUICK (800-521-7300) AND IT REFERRED ME TO GM SENIOR ADVISOR TEAM. WAS ASSIGNED SERVICE REQUEST #8-3144154519. I SPOKE TO SERVICE REPRESENTATIVE "CHRISTI", WHO TOLD ME THERE WAS NOTHING THEY COULD DO UNLESS THE SERVICE TECHNICIANS COULD DUPLICATE THE PROBLEM. HER ONLY SUGGESTION WAS THAT I RETURN TO THE DEALER TO SEE IF THEY COULD DO THAT. I TOLD HER SINCE THE PROBLEM DID NOT OCCUR ALL THE TIME, BUT ONLY SOME OF THE TIME, THAT MADE NO SENSE. I ASKED TO SPEAK WITH SOMEONE AT GM WHO MIGHT HAVE TECHNICAL KNOWLEDGE ABOUT THIS DANGEROUS PROBLEM. SHE SAID SHE COULD NOT REFER ME TO ANYONE AT GM FOR THAT PURPOSE. I TOLD HER (AND LATER A SECOND SENIOR ADVISORY TEAM MEMBER- WHO ARE INDEPENDENT CONTRACTORS AND NOT GM EMPLOYEES), THAT I HAD FOUND WEBSITES THAT DISCUSSED OTHER OWNERS OF GM VEHICLES EQUIPPED WITH THE FORWARD COLLISION ALERT AND BRAKING SYSTEM AND ADAPTIVE CRUISE CONTROL, IE, AUTOMATIC BRAKING SYSTEMS, EXPERIENCING SIMILAR PROBLEMS- THEIR VEHICLES BRAKED AT THE WRONG TIME FOR NO APPARENT REASON. NHTSA NEEDS TO LOOK INTO THIS ASAP.

8/16/2017

I WAS ENTERING A CITY STREET FROM A SHOPPING MALL. AS I FOUND A SMALL BREAK IN THE TRAFFIC I PULLED OUT AND ATTEMPTED TO ACCELERATE. MY CAR DID NOT CHANGE GEARS. I WAS FORCED TO PULL OFF THE ROAD QUICKLY TO PREVENT MY CAR FROM GETTING HIT FROM THE REAR. I HAD BEEN DRIVING AROUND ALL DAY ON THE INTERSTATE AND VARIOUS SHOPPING CENTERS WITHOUT ANY INDICATION SOMETHING WAS WRONG WITH MY CAR. I HAD IT TOWED TO THE DEALERSHIP. THIS IS THE 2ND TRANSMISSION PROBLEM WITH THIS CAR IN 4 MONTHS WITH NOW WITH ONLY 27K MILES. IT HAS BEEN IN THE SHOP FOR 25 DAYS NOW AND NOT SURE WHEN IT WILL BE READY THIS TIME.

8/28/2018

I WAS ENTERING A CITY STREET FROM A SHOPPING MALL. AS I FOUND A SMALL BREAK IN THE TRAFFIC I PULLED OUT AND ATTEMPTED TO ACCELERATE. MY CAR DID NOT CHANGE GEARS. I WAS FORCED TO PULL OFF THE ROAD QUICKLY TO PREVENT MY CAR FROM GETTING HIT FROM THE REAR. I HAD BEEN DRIVING AROUND ALL DAY ON THE INTERSTATE AND VARIOUS SHOPPING CENTERS WITHOUT ANY INDICATION SOMETHING WAS WRONG WITH MY CAR. I HAD IT TOWED TO THE DEALERSHIP. THIS IS THE 2ND TRANSMISSION PROBLEM WITH THIS CAR IN 4 MONTHS WITH NOW WITH ONLY 27K MILES. IT HAS BEEN IN THE SHOP FOR 25 DAYS NOW AND NOT SURE WHEN IT WILL BE READY THIS TIME.

8/28/2018

WHEN ACCELERATING THE VEHICLE AFTER COMING TO A STOP OR SLOWING DOWN STUMBLING/STUTTERING OCCURRED ALONG WITH THE CHECK ENGINE LIGHT COMING ON AND THE STABILITRAK/ TRACTION CONTROL LIGHT. CONTINUED ON INTO THE NEXT DAY WITH THE SAME PROBLEMS EXCEPT THE CHECK ENGINE LIGHT TURNED OFF AND CAME BACK ON WITH AN OIL LIGHT. WAITING ON DEALERSHIP TO INSPECT. DEALERSHIP MENTIONED MULTIPLE CARS THERE WITH THE SAME PROBLEM.

3/28/2021

SUDDENLY AFTER LEAVING COSTCO GAS STATION AND DRIVING "NO" DISPLAY OF MILLAGE. SPEED GAUGES AND ALL CRITICAL INFORMATION WENT BLANK/BLACK ON DRIVERS DASH BOARD WITH CRITICAL LIGHTS DISPLAY SHOWING TROUBLE WITH VEHICLE BY DISPLAYING YELLOW; AND RED EXCLAMATIONS; SKID TIRE AND NO GAUGE READINGS FOR ENGINE TEMKP; OR NOTHING!. ON STAR GAVE NEGATIVE RESULTS FOR EMERGENCY HELP. DEALER STATED CAR WAS REPROGRAMED LAST WEEK. PREVIOUS RADIO AND BLUE TOOTH TROUBLE REPORTED TO GM. THEY SEEM TO IGNORE ME. TROUBLED RADIO AND NAVIGATION PURPOSIVELY FIXED LAST WEEK

4/19/2016

Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.

12/5/2021

WHEN BACKING OUT OF A DARK AREA (SUCH AS A GARAGE) INTO BRIGHT LIGHT, OR WHEN LEAVING A DARK TUNNEL INTO BRIGHT LIGHT, THE BACKUP DISPLAY OR FORWARD NAVIGATION DISPLAY BECOME UNUSABLE DUE TO CONTRAST ("WASHOUT") ISSUES. THE SYSTEM IN THE BUICK IS A SINGLE SENSOR SYSTEM (IT ALSO CONTROLS THE AUTOMATIC HEAD LIGHTS) THAT REQUIRES 20-30 SECONDS TO ADJUST CONTRAST AFTER A TRANSITION FROM DARK TO LIGHT. THIS 20-30 SECOND DELAY IS CRITICAL WHEN BACKING UP BECAUSE YOU LOSE THE VIEW OFFERED BY THE REVIEW CAMERA UNLESS YOU STOP WHILE THE SYSTEM ADJUSTS. THERE ARE MANY SITUATIONS WHERE YOU CAN'T STOP BACKING (ESPECIALLY FOR 30 SECONDS) ONCE YOU HAVE STARTED. THE "WASHOUT" OF THE DISPLAY WHEN USING THE NAVIGATION MAP IS ALSO A POTENTIAL SAFETY ISSUE. IF TRYING TO FOLLOW THE MAP/DIRECTIONS WHEN EXITING A TUNNEL (THE TUNNEL IS DARK ENOUGH TO REQUIRE THE AUTO HEADLIGHTS TO TURN ON) YOU LOSE THE ABILITY TO SEE THE MAP FOR 20-30 SECONDS WHILE THE SYSTEM ADJUSTS TO THE CHANGE IN LIGHTING. AT THE VERY LEAST THIS CAUSES A DISTRACTION FOR THE DRIVER TRYING TO FOLLOW THE MAP. BUICK TOUTS THE BACKUP CAMERA AND THE BIG NAVIGATION DISPLAY AS VEHICLE SAFETY AIDS, BUT THE IMPLEMENTATION IS FLAWED AND A DANGER TO THE DRIVER OR OTHERS.

4/11/2016

2016 BUICK REGAL WITH 11K MIKES. THE WINDSHIELD RECENTLY DEVELOPED A CRACK IN THE LEFT LOWER CORNER. THE CRACK STARTED AT THE BOTTOM EDGE (BELOW THE DASH) ABOUT 8 INCHES FROM THE LOWER LEFT CORNER. OVER SEVERAL DAYS, THE CRACK SLOWLY SPREAD UP AND TO THE LEFT, ENDING AT THE LEFT EDGE OF THE WINDSHIELD ABOUT 6 INCHES FROM THE LOWER LEFT CORNER. THE CRACK IS IN THE INNER LAMINATED GLASS ONLY. VEHICLE WAS TAKEN TO A BUICK DEALER TO SEE IF THE WINDSHIELD CAN BE REPLACED UNDER WARRANTY. THE SERVICE ADVISOR CLAIMED IT WAS A STRESS CRACK, BUT WANTED TO CHECK WITH THE GM ZONE REP. BEFORE PROCEEDING. GM ZONE REP. DENIED THE WARRANTY CLAIM BECAUSE HE FELT SOMETHING HIT THE WINDSHIELD CAUSING THE CRACK. THE WINDSHIELD HAS NO SIGNS OF ANY IMPACT ON IT. THE GM ZONE REP. NEVER ACTUALLY INSPECTED THE CAR. VEHICLE WAS ALSO TAKEN A GLASS SHOP FOR THEIR OPINION. THE GLASS SHOP CLAIMED THE CRACK WAS CAUSED BY EITHER A DEFECT IN THE WINDSHIELD OR IMPROPER INSTALLATION. APPARENTLY IS MAY BE A KNOWN ISSUE ON 2013-2014 BUICK REGALS.

1/17/2017

OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

1/20/2021

I was driving down the highway at 75 mph with my kids in the car and the vacuum pump for the brakes went out which caused my brake pedal to seize up and car brakes would not work while in traffic. I was barely able to get off the highway and get the car to stop. This issue with the pump failing also put debris into the motor and caused motor failure. There was no warning lights on the dash and car was running normal and then all the sudden no brakes out of nowhere. Car is now in a mechanic garage to be fixed. This issue put not only my life and my childrens lives in GREAT danger but also the drivers around me. GM currently has a massive recall for this same issue on other models but my Buick regal is not on the list.

5/12/2022

OUT OF KNOW WHERE MY BREAKING SYSTEM JUST DECIDED TO STOP MY AUTOMOBILE. I HAD BROUGHT MY CAR BACK TO THE DEALERSHIP PROXIMALLY 10 TIMES AND IT STARTED ABOUT A MONTH AFTER I PURCHASED IT FOR THE SAME PROBLEMS. MY NEW ABS SYSTEM MAKES A LOUD NOISE ONCE IT DECIDES TO GO ON. I KNOW THAT SOMETIMES FOR EXAMPLE GOING UNDER A BRIDGES OR GOING AROUND CURVES COULD ACTIVATE MY SYSTEM. THERE IS ABSOLUTELY NO WARNING WHEN THIS CAR DECIDES TO STOP ON ITS OWN, IT HAPPEN EVEN WHEN THERE ISN'T CARS, OR CURVES IT'S JUST DECIDES TO SLAM ON THE BRAKES TO STOP. IT WHEN THERE NOTHING IN FRONT OF MY CAR. I DON'T LINE IS THIS ONE OF THE APPLES IT SCARES THE [XXX] OUT OF ME. YOU CAN GO FROM 50 MILES AN HOUR TO ZERO WITHOUT ANY WARNING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

1/20/2021

When using adaptive cruise control, this vehicle will allow you to get close to the vehicle in front of you and aggressively apply brakes which throws you forward. The dealer has looked at this vehicle several times for this issue, changed several sensors but the problem still still exists. Because of this issue I cannot use my Adaptive Cruise Control.

1/31/2022

The contact owns a 2016 Buick Regal. The contact stated that moisture had entered the vehicle's headlight module which caused the headlights to dim while in operation. The contact had taken the vehicle to a dealer where he was given three options on how to repair the vehicle, all three options included him paying out of pocket for the repair which he declined. The manufacturer had been notified of the failure but the contact had yet to receive a callback. The vehicle was not repaired. The failure mileage was approximately 25,700.

10/12/2021

The contact owns a 2016 Buick Regal. The contact stated that condensation and moisture was present inside the front headlight assemblies, which caused the headlight illumination to be diminished and created a visibility hazard while driving at night. The vehicle was taken to the local dealer who diagnosed that the front headlight assemblies were faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 90,000.

1/30/2023

Water leaking into both front headlights results in dimming of headlights making it hard to see during nighttime driving and a real concern that the HID ballast wiring will short out causing complete loss of headlight operational function. There are many reports online of customers complaining that their HID headlights blew out due to water leakage and they were unable to see properly during nighttime driving. This is huge safety issue. Dealer Confirmed fault with both front headlight assemblies and verified significant water leakage into headlight assemblies. Customer called GM customer service where issue was escalated to senior advisor. Senior advisor was unable to offer any cost assistance to customer despite significant safety concerns, due to vehicle age of 5 years and 2 months. Total cost approximately $2300.

12/5/2021

Interior Chrome Driver Door Handle: The chrome film splits which caused a sharp edge on the edge of the chrome film of the door handle. I cut the edge of my finger on this sharp edge. When I took my vehicle in to have this handle replaced, I had to purchase the entire Driver's Side Door Panel just to get the handle. When speaking to my Service Rep, he informed me of another elderly customer that also cut their finger on their door handle.

1/31/2022

Driving on the highway and abs, stabltrack and steering lights came on. This is the third time in 2 years that a wheel bearing failed on this vehicle. A magnet ring in the wheel bearing that sensors wheel speed failed and fractured causing a loss of power steering, abs, and traction control.

10/7/2022

My Buick stops when driving unknown when it’s a surprise lights and dash go off almost got hit took to mechanics it’s the 2016-17 “throw away motor” ad they call it does not last and gets”metal pieces” to ruin motor and turbo as I have noticed speed issues and dying unexpectedly it’s the regal turbo 2.0 v-6 motor a should be recall I’ve seen online since at mechanic and a large issue why no recall and I’m reporting this ty

6/18/2025

CAR COMPUTER IS SUCEPTIBLE TO HACKING AND REPROGRAMMING WHILE DRIVING SUSPENSION IS LOWERED OR RAISED ENGINE LOOSES POWER WHOLE CAR COMPONENTS RATTLE OR RADIO BASS LOUD WHILE DRIVING TRANSMISSION DOESNT SHIFT TO CORRECT GEAR STUCK ON SECOND OR THIRD AND GEAR SHIFT KNOB POPS UP WHILE DRIVING DEALER SAYS IS NORMAL BRAKES LOOSE PRESSURE TAKING LONG TO COMPLETE STOP ENGINE SHAKES WHILE IN MOTION OR IDLE RADIO AND OTHER COMPONENTS APPS TRACTION ABS DISABLED HACKED OR CONTROLLED WIRELESS/BT

6/7/2017

CAR COMPUTER IS SUCEPTIBLE TO HACKING AND REPROGRAMMING WHILE DRIVING SUSPENSION IS LOWERED OR RAISED ENGINE LOOSES POWER WHOLE CAR COMPONENTS RATTLE OR RADIO BASS LOUD WHILE DRIVING TRANSMISSION DOESNT SHIFT TO CORRECT GEAR STUCK ON SECOND OR THIRD AND GEAR SHIFT KNOB POPS UP WHILE DRIVING DEALER SAYS IS NORMAL BRAKES LOOSE PRESSURE TAKING LONG TO COMPLETE STOP ENGINE SHAKES WHILE IN MOTION OR IDLE RADIO AND OTHER COMPONENTS APPS TRACTION ABS DISABLED HACKED OR CONTROLLED WIRELESS/BT

6/7/2017

LETTER FROM CONGRESSMAN VISCLOSKY ON BEHALF OF CONSTITUENT RE THE MATERIALS USED TO MANUFACTURER AUTOMOBILES SHOULD BE LOOKED INTO FOR THE SAFETY OF THE CONSUMERS. *LD THE CONSUMER STATED THE VEHICLE WAS IN A MINOR ACCIDENT THAT CAUSED SIGNIFICANT DAMAGE TO THE BUMPER. THE CONSUMER WAS INFORMED THAT THE BUMPER MAY HAVE BEEN MADE OUT OF A TIRE COMPOUND. THE CONSUMER BELIEVED THAT THE BUMPER SHOULD BE ONLY OUT OF STEEL. UPDATED 11/3/2017*JS

11/3/2017

I WAS DRIVING DOWN THE HIGHWAY IN TEXAS, AND WAS IN THE PROCESS OF CHANGING LANES TO THE LEFT AND ACCELERATING WHEN ALL OF A SUDDEN MY VEHICLE COMPLETELY LOST POWER AND WOULD NOT GO INTO GEAR. MY TRANSMISSION LIGHT IMMEDIATELY CAME ON. THE PSL WAS 70 AND THANKFULLY I WAS ABLE TO MOVE BACK INTO THE RIGHT LANE AND NAVIGATE TO THE SHOULDER WITHOUT GETTING HIT. I EVENTUALLY COASTED OFF THE HWY AND HAD AAA TOW MY CAR TO THE DEALERSHIP WHERE IT WAS DETERMINED MY TRANSMISSION NEEDING REBUILDING. THIS OCCURRED AROUND 30K MILES. PERIODICALLY AFTER THAT MY CAR WOULD NOT ACCELERATE LIKE I HAD A MISFIRE AND I'D FEEL A SHUDDER OR SOMETIMES IT FELT MY TIRES WERE SPINNING FASTER THAN MY TRANSMISSION WAS GOING. I TOOK MY CAR IN FOR AN OIL CHANGE (NO LIGHTS WERE ON). I EXPLAINED THIS TO THE DEALERSHIP AND MY CAR WAS THROWING A CODE TURNS OUT THE TORQUE CONVERTER NEEDING REPLACING. THIS WAS UNDER 50K MILES. I AM CURRENTLY AT 52K MILES AND WHEN I GO UP A HIGH I FEEL THE SAME THING AND HAVE TOLD THE DEALERSHIP THIS. THEY WON'T GIVE ME A LOANER CAR AND I CAN'T BE WITHOUT MY CAR SO I HAVE NOT CURRENTLY BROUGHT IT BACK IN. THERE ARE NO LIGHTS ON BUT IT FEELS LIKE THE SAME ISSUE IS STARTING BACK WHEN THE TORQUE CONVERTER WENT OUT. I HAVE ALWAYS HAD MY CAR SERVICED AT THE DEALERSHIP SO I HAVE ALL THE RECORDS.

12/17/2018

I was driving down the highway at 75 mph with my kids in the car and the vacuum pump for the brakes went out which caused my brake pedal to seize up and car brakes would not work while in traffic. I was barely able to get off the highway and get the car to stop. This issue with the pump failing also put debris into the motor and caused motor failure. There was no warning lights on the dash and car was running normal and then all the sudden no brakes out of nowhere. Car is now in a mechanic garage to be fixed. This issue put not only my life and my childrens lives in GREAT danger but also the drivers around me. GM currently has a massive recall for this same issue on other models but my Buick regal is not on the list.

5/12/2022

The contact owns a 2016 Buick Regal. The contact stated while driving 35-40 MPH, the check engine warning light illuminated, and the vehicle started sputtering. The contact veered to the side of the road and turned off the vehicle for 5-10 minutes. The contact stated that upon restarting the vehicle, the failure was no longer present. The contact drove to the residence. The contact stated that the failure recurred while driving. The vehicle was taken to the dealer, where it was diagnosed that the cylinder #1 coil pack and spark plug needed to be replaced. The vehicle was taken to an independent mechanic, where all the coil packs and sparks plugs were replaced; however, the failure recurred several days later. The vehicle was taken back to the independent mechanic, where it was determined that the failure was related to TSB Number: 16-NA-383 (Engine and Engine Cooling). The dealer was contacted and informed the contact that the TSB was VIN specific, and the vehicle was not covered. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 85,900.

4/25/2024

My tires were Black when I bought them at Wittlins in Menomonee Falls, Wisconsin in 2020. They have been continualy turning brown on the outside of tire. Now they are a beige color on the outside of tire. It seems the tires are aging terribly. I complained to Wittlins a few times about tires discoloration and the manager keeps telling me the tires are wearing fine and said discoloration is normal. Maybe a little discoloration but not like this and I do not even live in a warm climate. 235/50R18/SL (Tires)

9/25/2024