2011 Buick Regal Owner Complaints

WHILE TRAVELING 55 MILES PER HOUR ON THE HIGH WAY THE CAR SHUT OFF CAUSING ME TO FORCE THE WHEEL ON THE ROAD. I REPORTED THIS AND WAS GIVEN RENTAL CARS FOR THE NOISES AND BELTS TO BE EXAMINED. THE NOISE SUBSIDED A FEW WEEKS ONLY TO RETURN WHEN DRIVING ABOUT 45 MILES PER HOUR AND THE CAR CUT OFF AGAIN. THIS TIME IN TRAFFIC MARCH 2013. THE THIRD TIME WAS IN APRIL 2013 . THE LAST TIME WAS JUNE 16, 2013. IT HAS BEEN IN THE SHOP OVER 45 DAYS. NOTHING WAS TOLD TO ME WAS WRONG. THEN WHY IS IT SHUTTING OFF WHILE IM DRIVING? *TR

7/19/2013

I EXPERIENCE INTERMITTENT NOISE FROM THE RIGHT/PASSENGER SIDE OF THE ENGINE COMPARTMENT. I DROVE VEHICLE TO SUBURBAN BUICK GMC AND WAS UNABLE TO DUPLICATE NOISE AND NO ACTION WAS TAKEN. ON WHILE IN EL PASO, TX THE NOISE RETURN AND WOULD NOT STOP. DROVE VEHICLE TO SHAMALEY BUICK GMC ON JUNE 28, 2012 AND THE BELT TENSIONER WAS REPLACE (INVOICE 25754MILAGE 35416). AGAIN, THE INTERMITTENT NOISE RETURN AND AGAIN I TOOK VEHICLE TO SUBURBAN BUICK GMC AND SERVICE CENTER WAS UNABLE TO DUPLICATE NOISE. ADVISE SERVICE OF PREVIOUS REPAIR AND SINCE PROBLEM COULD NOT BE DUPLICATED IN SERVICE AREA, NO ACTION WAS TAKEN. WHILE IN LAS VEGAS, NV TOOK VEHICLE TO FAIRWAY CHEVROLET BUICK GMC ON JUNE 17, 2013 FOR ANOTHER CONCERN. WHILE IN SERVICE AREA SERVICE ADVISOR DUPLICATED THE NOISE WHILE MOVING VEHICLE. SERVICE ADVISOR KNOW WHAT CAUSES THE NOISE, THE REPAIR WAS PERFORM IN ADDITION TO THE OTHER CONCERN. REPLACE BELT TENSIONER AND SERPENTINE BELT (TAG 0059 MILEAGE 71195) THE ORIGINAL PART FAILS AND WAS REPLACE THEN THE SECOND PART FAILS. THIS PART SHOULD NOT FAIL IN 35,000 MILES. THIS IS SOMETHING THAT SHOULD BE INVESTIGATED. *TR

7/31/2013

NAVIGATION SYSTEM HAS FAILED THREE TIMES INCLUDING NOT ACCEPTING KNOWN ADDRESSES AND SENDING YOU TO A WRONG ADDRESS WHICH IN ONE CASE WAS A SAFETY ISSUE SENDING YOU INTO AN AREA WHICH WAS OBVIOUSLY AN AREA OF CRIMINAL ACTIVITY THAT WAS NOWHERE NEAR THE DOCTORS OFFICE WE WERE TRYING TO LOCATE. IT WILL NOT EVEN ACCEPT MY HOME ADDRESS AS A DESTINATION LOCATION. I HAVE ANOTHER NAVIGATION SYSTEM IN OUR OTHER VEHICLE AND ALSO A PORTABLE SYSTEM WHICH ACCEPTS MY ADDRESS AS A DESTINATION. I DON'T FEEL THAT THIS SYSTEM CAN BE COUNTED ON IN AN EMERGENCY AND SHOULD BE RECALLED OR REPLACED. *TR

4/14/2012

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER SPORADICALLY. THE CONTACT STATED THE CHECK TRANSMISSION LIGHT OR STABILITY CONTROL LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE NEVER STALLED, BUT THE CONTACT WOULD LOOSE POWER STEERING WHEN THE FAILURE OCCURRED. THE DEALER REPLACED THE COMPUTER TWICE AND WAS ALSO LOOKING AT A POSSIBLE TRANSMISSION FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LEFT WITH THE DEALER FOR MORE EXTENSIVE INSPECTION. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 7/12/12 *CN THE CONSUMER STATED WHILE DRIVING, ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN. HE LOST ALL POWER TO THE STEERING AND BRAKES. THE TRANSMISSION CONTROL VALVE ARM WAS REPLACED. IN MAY 2012, HE WAS MAKING A TURN AND THE POWER STEERING WENT OUT, WHICH LEFT HIM WITH NO STEERING, BRAKES OR TRANSMISSION. THE CONSUMER HIT A FENCE POST DRAGGING THE FRONT BUMPER. THE TRANSMISSION WAS REPLACED. UPDATED 07/18/12

5/24/2012

2011 BUICK REGAL HAS UNINTENDED ACCELERATION AS THE FOOT IS TRANSFERRED FROM ACCELERATOR TO BRAKE WHEN APPROACHING STOP LIGHT. GM COULD NOT FIX PROBLEM. HAD TO TRADE VEHICLE IN FOR NEW CAR. *TR

6/10/2011

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD JERK VIOLENTLY. THE MANUFACTURER WAS CONTACTED BUT REFERRED THE CONTACT TO THE DEALER. THE DEALER DIAGNOSED NO FAILURE WITH THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNAVAILABLE AND THE CURRENT MILEAGE WAS 2,121.

9/9/2011

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED AFTER ADJUSTING THE FRONT DRIVER SIDE SEAT, THE SEAT LEANED FORWARD INDEPENDENTLY. THE CONTACT LATER DISCOVERED A BOLT WAS DETACHED AND ON THE FLOOR NEAR THE SEAT. THE VEHICLE WAS TAKEN TO THE DEALER AND THE FAILURE WAS DIAGNOSED AS BOTH REAR SEAT BOLTS NOT BEING SECURED TO BODY, CAUSING THE SEAT TO HAVE EXCESSIVE PLAY. THE DEALER ADVISED THAT HOLES FOR THE BODY WOULD NEED TO BE READJUSTED AS SECURED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 93 AND THE CURRENT MILEAGE WAS 141. UPDATED 09/14/11*LJ UPDATED 2/21/12 *CN

8/2/2011

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V447000 (SEATS). HOWEVER, THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PAM UPDATED 11/20/14*LJ UPDATED 02/03/15

10/7/2014

THE BRAKES ON MY 2011 BUICK REGAL NEVER FELT RIGHT. THE BRAKE PEDAL WOULD GO DOWN ALMOST TO THE FLOOR. I COMPLAINED TO THE DEALER, THEY TESTED IT AND SAID THAT WAS THE WAY THE BRAKES ARE ON ALL THE REGALS. THEN IN THE VERY HOT SUMMER OF 2012 THE BRAKE PEDAL STARTED TO STICK TO FLOOR WHEN I STARTED THE VEHICLE. I HAD TO USE MY FOOT TO GET UNDER THE PEDAL TO POP IT UP. I WENT BACK TO THE DEALER AND TOLD THEM, AND AT FIRST, THEY TOLD ME THEY NEVER HEARD OF ANY RECALL OR PROBLEMS WITH OTHER REGALS OR OTHER VEHICLES. I TOLD THEM THIS IS A SERIOUS SAFETY PROBLEM AND AFTER I STARTED TO ASK OTHERS IN THE SERVICE DEPARTMENT, THE SERVICE MANAGER SAID HE DID HAVE OTHER REGALS WITH THAT PROBLEM AS WELL AS OTHER BUICK MODELS. THEY GAVE ME A LOANER AND ORDERED A NEW BRAKE ASSEMBLE. FOLLOWING THE REPAIR TWO WEEKS LATER I NOTICED ON THE RECEIPT "PIC#5692A ADDRESSING CONCERN, REPLACED BRAKE PEDAL AND RETAINERS PER PIC#5692A." THIS PROBLEM SHOULD HAVE BEEN A RECALL. *TR

4/9/2014

TL* THE CONTACT OWNS A 2011 BUICK REGAL CXL. THE CONTACT STATED THAT THE FRONT CALIPERS OVERHEATED AND GRABBED, CAUSING THE BRAKE NOT TO RELEASE AND THE STEERING WHEEL TO SHAKE. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES HOWEVER, THE DEALER WAS UNABLE DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 26,210 AND THE CURRENT MILEAGE WAS 31,382.

5/6/2014

THE HEADLAMPS BLOW OUT AND UPON EXAMINING THE BULB HOUSING THE WIRING AND THE CASING THAT THE REPLACEMENT BULBS IS SUPPOSE TO BE INSERTED IN IS BURNED OFF. THE WIRING AND THE CASING IS GONE. THE RECALL IS 12V484 IS NOT ADDRESSING THE CONCERN THAT I HAVE OF THE HEADLAMPS CLEARLY FAILING TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARDS BY BURNING OUT AND NOT GIVING ANY INDICATORS ON THE INFORMATION PANEL THAT THE HEADLAMPS ARE BLOWN. THE CASING IS SO HOT WHEN ATTEMPTING TO REPLACE THE BULB I BURNED MY HAND AND MY VEHICLE STILL DOES NOT HAVE HEADLAMPS. THIS SHOULD NOT BE SOMETHING THAT I SHOULD HAVE TO PAY TO REPAIR. THIS SHOULD BE COVERED AT GM EXPENSE. *TR

10/20/2014

THE PASSENGER SIDE LIGHT BULB MELTED. BULB CAN NOT BE REPLACED BECAUSE HOUSING IS DAMAGED. CONTACT THE DEALER AND I WAS TOLD THIS IS NOT COVERED BY ANY RECALLS. I WOULD BE RESPONSIBLE FOR ANY PARTS. THIS IS DEFINITELY A FACTORY DEFECT AND CAR IS NOT SAFE TO DRIVE. I HAVE ORDERED PART AND I'M STILL WAITING FOR REPLACEMENT FROM DEALER. *TR

11/10/2014

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT WAS DRIVING LESS THAN 5 MPH IN A PARKING LOT WHEN THE VEHICLE INCREASED ACCELERATION AND CRASHED INTO ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED OF THE INCIDENT AND THERE WERE NO PERSONAL INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,307.

12/7/2011

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH THE CONTACT TURNED INTO A PARKING SPACE WHEN THE VEHICLE SUDDENLY ACCELERATED INDEPENDENTLY AND CRASHED INTO THE WALL OF A BUILDING. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE FROM THE SCENE. THE VEHICLE WAS TAKEN TO AN AUTO SHOP FOR REPAIR TO THE UNDER CARRIAGE DAMAGE CAUSED BY THE CRASH. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 7,350.

10/11/2012

WHILE TRAVELING 55 MILES PER HOUR ON THE HIGH WAY THE CAR SHUT OFF CAUSING ME TO FORCE THE WHEEL ON THE ROAD. I REPORTED THIS AND WAS GIVEN RENTAL CARS FOR THE NOISES AND BELTS TO BE EXAMINED. THE NOISE SUBSIDED A FEW WEEKS ONLY TO RETURN WHEN DRIVING ABOUT 45 MILES PER HOUR AND THE CAR CUT OFF AGAIN. THIS TIME IN TRAFFIC MARCH 2013. THE THIRD TIME WAS IN APRIL 2013 . THE LAST TIME WAS JUNE 16, 2013. IT HAS BEEN IN THE SHOP OVER 45 DAYS. NOTHING WAS TOLD TO ME WAS WRONG. THEN WHY IS IT SHUTTING OFF WHILE IM DRIVING? *TR

7/19/2013

PURCHASED CAR IN SUMMER OF 2011. DURING THE FIRST COLD WEATHER CAR WOULD GIVE A WARNING TO SERVICE STABILITI TRAC AND THAT THE ENGINE POWER HAD BEEN REDUCED. I DECIDED TO PULL OVER AND RESTART THE VEHICLE AND IT WOULD RESET THE COMPUTER AND THE WARNING LIGHTS WOULD TURN OFF. I TOOK THIS TO THE DEALER AND THEY COULD NOT REPLICATE THE ISSUE. I STARTED TO LET THE CAR WARM UP IN THE WINTER AND THIS SEEMED TO HELP UNTIL RECENTLY. WITHIN THE LAST FEW WEEKS I HAVE BEEN HAVING SIMILAR PROBLEMS EVEN AFTER LETTING THE CAR WARM UP. THE CAR WILL AUTOMATICALLY REDUCE ENGINE POWER EVEN WHILE ON THE HIGHWAY MAKING IT DIFFICULT TO GET OUT OF THE WAY OF TRAFFIC. AFTER THESE INCIDENTS THE CHECK ENGINE LIGHT WILL COME ON BUT WILL GO OFF AFTER TURNING THE CAR OFF AND RESTARTING. I HAVE CONTACTED ONSTAR AND THEY TELL ME THE SAME THING THAT THE WARNING LIGHTS DO. I HAVE ALSO HAD ISSUES WITH THE CAR TRYING TO ACCELERATE ON ITS OWN WHILE AT A STOPLIGHT. AFTER GOING TO THE DEALER AND HAVING THEM NOT ABLE TO DIAGNOSE THE PROBLEM OR TRY TO REPAIR IT AND NOT FIX THE ISSUES, I FEEL AT A LOSS OF WHAT TO DO AT THIS POINT. I DO NOT HAVE THE TIME OR MONEY TO KEEP GOING TO THE DEALER ONLY TO LEAVE WITH THE SAME PROBLEMS. I WOULD THINK THAT THE MANUFACTURER WOULD BE MORE INCLINED TO FIX THESE ISSUE BEFORE PEOPLE ARE INJURED OR ANY FATALITIES OCCUR DUE TO THEIR NEGLIGENCE. I FEEL THAT AFTER READING ABOUT OTHER PEOPLE'S SIMILAR ISSUES THAT THIS IS SOMETHING THAT SHOULD CALL FOR A RECALL. *TR

2/2/2015

DRIVER'S SIDE FLOOR MAT DOES NOT STAY IN PLACE WHEN STEPPED ON DURING EXIT/ENTRY OR DURING THE COURSE OF DRIVING. MAT CAN BECOME LODGED UNDER BRAKE PEDAL RESULTING IN REDUCED BRAKING ABILITY IN EMERGENCY SITUATIONS. CONTACTED DEALERSHIP, DEMONSTRATED PROBLEM, WAS TOLD THAT NO FIX EXISTS. CONTACTED CORPORATE AND EXPLAINED DANGER, WAS TOLD THAT MATS ARE FUNCTIONING AS THEY SHOULD, NO REPAIR EXISTS. I AM A FORENSIC ACCIDENT RECONSTRUCTIONIST AND HAVE SEEN THE RESULTS OF FLOORMATS BECOMING DISLODGED AND HAMPERING EMERGENCY BRAKING ATTEMPTS. *KB

11/28/2011

WHILE TRAVELING 55 MILES PER HOUR ON THE HIGH WAY THE CAR SHUT OFF CAUSING ME TO FORCE THE WHEEL ON THE ROAD. I REPORTED THIS AND WAS GIVEN RENTAL CARS FOR THE NOISES AND BELTS TO BE EXAMINED. THE NOISE SUBSIDED A FEW WEEKS ONLY TO RETURN WHEN DRIVING ABOUT 45 MILES PER HOUR AND THE CAR CUT OFF AGAIN. THIS TIME IN TRAFFIC MARCH 2013. THE THIRD TIME WAS IN APRIL 2013 . THE LAST TIME WAS JUNE 16, 2013. IT HAS BEEN IN THE SHOP OVER 45 DAYS. NOTHING WAS TOLD TO ME WAS WRONG. THEN WHY IS IT SHUTTING OFF WHILE IM DRIVING? *TR

7/19/2013

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER SPORADICALLY. THE CONTACT STATED THE CHECK TRANSMISSION LIGHT OR STABILITY CONTROL LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE NEVER STALLED, BUT THE CONTACT WOULD LOOSE POWER STEERING WHEN THE FAILURE OCCURRED. THE DEALER REPLACED THE COMPUTER TWICE AND WAS ALSO LOOKING AT A POSSIBLE TRANSMISSION FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LEFT WITH THE DEALER FOR MORE EXTENSIVE INSPECTION. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 7/12/12 *CN THE CONSUMER STATED WHILE DRIVING, ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN. HE LOST ALL POWER TO THE STEERING AND BRAKES. THE TRANSMISSION CONTROL VALVE ARM WAS REPLACED. IN MAY 2012, HE WAS MAKING A TURN AND THE POWER STEERING WENT OUT, WHICH LEFT HIM WITH NO STEERING, BRAKES OR TRANSMISSION. THE CONSUMER HIT A FENCE POST DRAGGING THE FRONT BUMPER. THE TRANSMISSION WAS REPLACED. UPDATED 07/18/12

5/24/2012

SIX MONTHS AFTER PURCHASING THIS USED VEHICLE (WITH 29,000 MILES ON IT) IT COMPLETELY STALLED ON THE INTERSTATE WHILE DRIVING ABOUT 65 MPH. IT STARTED BRAKING BY ITSELF MAKING IT DIFFICULT TO GET TO AN EMERGENCY PULL OFF AREA. THIS COULD HAVE CAUSED A SERIOUS ACCIDENT CONSIDERING IT WAS RUSH HOUR. I TOOK IT TO THE DEALERSHIP WHERE THEY TOLD ME THAT THE "THROTTLE BODY" NEEDED TO BE REPLACED. AFTER GETTING IT REPAIRED THE CAR DROVE FINE UNTIL THIS YEAR. AT ABOUT 55,000 MILES MY CAR WOULD START SHAKING VERY HARD, BRAKE PEDAL WAS ALMOST TO THE FLOOR, AND IT WAS ALMOST IMPOSSIBLE ACCELERATE. I HAD TO PULL OVER AND RESTART THE CAR. THIS HAPPENED ATLEAST 4 TIMES. EVENTUALLY MY CAR STALLED OUT ON ME AGAIN WHILE DRIVING ON THE INTERSTATE. ONCE AGAIN THIS FEBRUARY THE DEALERSHIP BLAMED IT ON THE "THROTTLE BODY" AND A POWERLINE THAT WAS "COMPLETELY CORRODED". AFTER HAVING THEM REPLACED, IT DROVE OK FOR ONLY A COUPLE OF MONTHS. THEN ALL OF A SUDDEN IN JUNE MY CAR STARTED SHAKING VERY BADLY WHILE DRIVING ON THE INTERSTATE AND I NOTICED THAT MY BRAKE WAS STUCK I PUT MY FOOT UNDER THE BRAKE PEDAL TO POP IT OUT AND THE CAR THEN DROVE OK. I TOOK IT TO THE DEALERSHIP AND GO FIGURE THE "THROTTLE BODY" NEEDED TO BE REPLACED, BRAKE MASTER CYLINDER HAD TO BE REPLACED, BRAKE VACUUM BOOSTER NEEDED SERVICE, BRAKE FLUID SYSTEM HAD TO BE FLUSHED, AND THE ENGINE AIR FILTER NEEDED TO BE REPLACED. I WALKED AWAY WITH A $300 BILL BECAUSE THE WARRANTY ONLY COVERED SOME OF THE PROBLEMS. ONE WEEK LATER WHILE IT WAS POURING RAIN I WAS DRIVING ON THE INTERSTATE AND MY CAR COMPLETELY STALLED FOR THE 3RD TIME. A TRACTOR TRAILOR ALMOST LOST CONTROL TRYING TO PREVENT HITTING ME AS I SLID OFF THE INTERSTATE. ONCE I WAS SAFE I TRIED TO RESTART IT AND THE KEY BROKE OFF IN THE IGNITION. NOW THE IMMOBILIZER MODULE HAS TO BE REPLACED. PLEASE NOTE THAT I KEEP THE MAINTENANCE UP ON THIS VEHICLE. *TR

6/21/2014

WHEN I FILLED THE BUICK REGAL WITH GAS AND AT SPEEDS 45MPH AND UP, YOU START TO SMELL GAS FUMES INSIDE THE VEHICLE. IT'S COLD OUT SO THE WINDOWS ARE UP AND ON TWO OCCASIONS, AFTER I GOT TO WORK I WAS DIZZY AND LIGHT-HEADED AND MY HEART WAS POUNDING. TWO CO-WORKERS WOULDN'T LEAVE MY SIDE UNTIL MY HEAD CLEARED. THEY THOUGHT I WAS HAVING A HEART ATTACK OR SOMETHING, BUT MY HEART AND HEAD FINALLY CLEARED. I'M SCARED TO DRIVE IT AND I WORK AN HOUR AWAY AND MAY CAUSE AN ACCIDENT. *TR

11/21/2014

VEHICLE CONTINUALLY STALLED AND DIED AT RED LIGHTS, STOP SIGNS, OR WHEN SLOWING FOR TURNING VEHICLES. TOOK VEHICLE TO DEALERSHIP AND WAS TOLD THAT IT WAS NOT SERIOUS AND WAS SCHEDULED FOR REPAIR 2 DAYS LATER. DIAGNOSED AS CAMSHAFT INDICATOR. CURRENT RECALL OUTSTANDING ON SOME 2011 BUICK REGALS BUT NOT ALL. HOWEVER, BASED ON RESEARCH ON BUICK SERVICE WEBSITE, IT APPEARS TO BE WIDESPREAD PROBLEM AND WAS DANGEROUS CONSIDERING MY VEHICLE DIED AT AN EXIT RAMP LEAVING THE INTERSTATE.

7/22/2015

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHENEVER THE FRONT DRIVER SIDE SEAT WARMER WAS ACTIVATED, IT BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 25,000.

10/3/2016

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT WARMER FAILED TO OPERATE. THE DEALER STATED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED UNTIL IT WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 03/03/17*LJ THE CONSUMER STATED THE DEALER ADVISED A SOLUTION HAS NOT BEEN DETERMINED YET. UPDATED 08/17/2017*JS

12/15/2016

2011 BUICK REGAL. CONSUMER STATES ON FIVE SEPARATE OCCASIONS THE ENGINE STALLED *TGW THE CONSUMER STATED WHEN THE VEHICLE STALLED, IT WAS DIFFICULT TO RESTART. THE LAST TWO INSTANCES, THE VEHICLE HAD TO BE TOWED. THE DEALER REPROGRAMMED THE ECM AND REPLACED THE FUEL PUMP ON JULY 22, 2011. HOWEVER, THE STALLING CONTINUED WELL INTO THE NEXT MONTH. *JB

10/18/2011

WHEN I CAME TO A STOP THE CAR STALLED. RETURNED TO DEALER AND THEY COULD NOT FIND ANY PROBLEM. ON 5/29/13 I WAS MAKING A U TURN AND WHEN THE TURN WAS COMPLETED THE CAR STALLED AGAIN THIS WAS ON A BUSY HIGHWAY. CAR IS IN SHOP NOW AND AGAIN, THEY CAN'T DUPLICATE PROBLEM. THIS IS EXTREMELY DANGEROUS. *TR

5/31/2014

MY INSTRUMENT PANEL CLUSTER IS SO DIM DURING THE DAY I CAN'T TELL HOW FAST I'M GOING... MY PREVIOUS 2009 BUICK LUCERNE HAD A BULLETIN FOR INSTRUMENT PANEL BACK LIGHT REPLACEMENT. *TR

11/6/2011

DURING THE DAY THE SPEEDOMETER AND GAS GAUGE ARE NOT READABLE DURING THE DAY. DIFFICULT TO VIEW INSTRUMENT PANEL CLUSTER (IPC) DISPLAY WHEN DRIVING TOWARD BRIGHT SUNSHINE. *TR

11/18/2011

PASSENGER AIR BAG ON/OFF INDICATOR INDICATES "AIR BAG OFF" WHEN PASSENGER IS IN SEAT. REMAINED OFF DURING 2 HOUR UNINTERRUPTED TRIP. DEALER "COULD NOT DUPLICATE" PROBLEM. NO PARTS REPLACED, NO ADJUSTMENTS MADE. DEALER INDICATED THAT AIR BAG WILL NOT DEPLOY IF INDICATION IS "OFF". *TR

5/1/2014

TL* TAKATA RECALL. THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V517000 (AIR BAGS, SEATS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

1/11/2017

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE ELECTRIC PARKING BRAKE WAS IN WHAT THE CONTACT BELIEVED TO BE AN UNSAFE POSITION ON THE CONSOLE. THE CONTACT STATED THAT IF THE LEVER WAS INADVERTENTLY HIT, IT WOULD CAUSE THE VEHICLE TO COME TO A HALT WHILE DRIVING AT ANY SPEED. THE CONTACT BELIEVED THE FAILURE TO BE A DESIGN FLAW THAT NEEDED TO BE ADDRESSED. IN ADDITION, THE CONTACT STATED THAT WHEN THE ELECTRIC PARKING BRAKE WAS ENGAGED, THE VEHICLE WOULD ABRUPTLY STOP WITHOUT THE ILLUMINATION OF THE BRAKE LIGHTS. THE MANUFACTURE WAS NOT CONTACTED IN REGARDS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 2,000. UPDATED 07/21/11 *BF THE CONSUMER STATED THE VEHICLE HAS EN ELECTRIC PARKING BRAKE WHICH CAN BE ENGERGIZED BY LIFTING A SWITCH ON THE MIDDLE CONSOLE. IT IS USED WHEN PARKING ON AN INCLINE. THERE IS NO NORMAL FOOT OR HAND LEVER FOR EMERGENCY BRAKING. THE OWNERS MANUAL STATED THE VEHICLE HAS A BRAKE ASSIST FEATURE DESIGNED TO ASSIST THE DRIVER IN AN EMERGENCY SITUATION AND IT IS NOT EPB. THE PROBLEM IS THAT THE EPB CAN BE ACTIVATED WHILE DRIVING IN ANY GEAR POSITION. THE CONSUMER STATED IF THAT WERE TO HAPPEN, IT WOULD BRING THE VEHICLE TO AN ABRUPT STOP SENDING EVERYONE IN THE VEHICLE TOWARD THE WINDSHIELD.

6/14/2011

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE PARKING BRAKE INDEPENDENTLY ENGAGED, WHICH RESULTED IN THE VEHICLE STOPPING OR SLOWING DOWN WHILE DRIVING AT ANY SPEED. THE PARKING BRAKE LIGHT ILLUMINATED. THE FAILURE OCCURRED TEN TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 77,000.

11/9/2015

2011 BUICK REGAL. CONSUMER STATES ON FIVE SEPARATE OCCASIONS THE ENGINE STALLED *TGW THE CONSUMER STATED WHEN THE VEHICLE STALLED, IT WAS DIFFICULT TO RESTART. THE LAST TWO INSTANCES, THE VEHICLE HAD TO BE TOWED. THE DEALER REPROGRAMMED THE ECM AND REPLACED THE FUEL PUMP ON JULY 22, 2011. HOWEVER, THE STALLING CONTINUED WELL INTO THE NEXT MONTH. *JB

10/18/2011

2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO FAULTY DIRECT IGNITION HIGH PRESSURE FUEL PUMP. *LD THE CONSUMER STATED HE WAS ADVISED THAT HIS VEHICLE HAD THE SAME IGNITION HIGH PRESSURE FUEL PUMP THAT RESULTED IN A RECALL FOR GMC VEHICLES. THE CONSUMER BELIEVED HIS VEHICLE SHOULD BE INCLUDED IN THE RECALL. UPDATED 05/03/2017*JS

5/3/2017

IN AUGUST 2016, I RECEIVED AN "IMPORTANT SAFETY RECALL" #30710 FROM BUICK. THE EXPLANATION WAS "THE WIRING HARNESS FOR THE POWER SEATS MAY CONTACT THE SEAT FRAME, CHAFE, A SHORT CIRCUIT COULD OCCUR, RESULTING IN INOPERATIVE POWER SEAT ADJUSTMENTS, FLICKERING LIGHTS ON THE INSTRUMENT PANEL, SPARKING OR SMOKE UNDER THE SEAT, AND POSSIBLE FIRE." HAVING NOT HEARD ANYTHING, I CONTACTED MY AGENCY ON 9/22/16 AND WAS TOLD "NO PARTS WERE AVAILABLE." ON 11/23/16, BURNS BUICK SAID, "GM HAS NO SOLUTION. I CONTACTED GM AND SPOKE WITH [XXX] WHO DID NOT HAVE AN ANSWER. ON 11/30/16, GM'S [XXX] SUGGESTED THAT NO DATE OR SUPPLIES HAVE BEEN SET. DO I NEED TO HAVE A FIRE IN MY CAR WHILE MY GRANDCHILDREN ARE IN THE BACK SEAT FOR GM TO FINALLY DETERMINE THIS IS REALLY AN "IMPORTANT SAFETY RECALL?" WHY SHOULD IT TAKE 5 MONTHS WITHOUT ANY SOLUTION? I RIDE IN FEAR EVERYDAY KNOWING THAT I AM SITTING ON A TIME BOMB. PLEASE CONDEMN THIS FAILURE TO PROVIDE SOLUTIONS TO THIS PROBLEM AND FINE THEM SO THAT THEY DO NOT DO IT TO ANYONE ELSE IN THE FUTURE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

12/23/2016

2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO WIRING HARNESS SAFETY RECALL.*LD THE CONSUMER REQUESTED TO REIMBURSED FOR REPAIRS MADE TO THE VEHICLE. UPDATED 10/05/2017*JS

10/5/2017

MICHELIN LATITUDE TOUR HP 235/50R18 TIRES ON 2011 BUICK REGAL. TIRES REPLACED NOVEMBER 2014 AND WORE DOWN TO 4/32 TREAD ON DEC 19,2016. TIRE WAS RATED FOR 55,000 MILE WEAR. LACK OF TREAD CONTRIBUTED TO ACCIDENT ON THAT DATE. CAR WAS UNABLE TO STOP, SLIDING INTO THE CURB CAUSING $4200 IN DAMAGE EVEN THOUGH ACCIDENT WAS AT LOW SPEED. MICHELIN WILL NOT REPLACE TIRES. CAR CURRENTLY BEING REPAIRED. DAMAGE TO WHEELS, SUSPENSION, STEERING GEAR..

1/9/2017

PIRELLI PZERO NERO ALL SEASON TIRES. P235/50ZR 18 97W 45,000 MILE WARRANTY. THIS WAS MY 1ST PURCHASED OF THIS BRAND OF TIRE IN 2015. AFTER ONLY ABOUT 15,000 IN 2016, I WAS INFORMED THE TIRES WERE BALD AND NEEDED REPLACED. I WENT BACK TO PLACE OF PURCHASE & PIRELLI GAVE ME A DISCOUNT FOR SAME TYPE OF TIRE AS REPLACEMENT, 4/8/2016. I NOW HAVE BEEN TOLD THESE TIRES NEED REPLACED AGAIN TO TIRE WEAR. I HAVE BEEN GETTING ALL TIRES ROTATED EVERY 3 MONTHS, SINCE I OWNED ANY CAR WITH ANY TIRES. TELEPHONE STARTING 8-7-2017 WERE NEVER RETURNED TO DISCUSS STATED TIRES. I FOUND CONTACT INFO ON BBB WEB PAGE, LEFT MESSAGES FOR CUSTOMER SERVICE AS WELL AS 2 INDIVIDUALS NAMED AS PRODUCT/MARKETING. NO RETURN CALLS.I ALSO TOOK A SCREEN SHOT OF THE BBB WHICH REFLECTED CUSTOMER COMPLAINTS IN REFERENCE TO THE WARRANTY ISSUES WITH PIRELLI TIRES. AND EMAILED IT TO PIRELLI COMPANY. I RECEIVED A CALL FROM AN INDIVIDUAL IN CUSTOMER SERVICE, OFFERED SAME TIRES AT ANOTHER DISCOUNT, I STATED THAT WAS NOT ACCEPTABLE, AS THE QUALITY, DEPENDABILITY AND SAFETY IS THE ISSUE. HE SAID THERE WAS NO OTHER OPTION. I THEN RECEIVED A CALL FROM A MARKETING INDIVIDUAL, WE HAD A LONG CONVERSATION ABOUT HOW I ROTATE TIRES EVERY 3000 MILES AND HIS TIRES WERE DEFECTIVE, HE REQUESTED I EMAIL HIM THE INVOICE & PHONE LOG. AFTER A FEW DAYS I HAD TO CONTACT HIM, HE INSINUATED I DID NOT TAKE PROPER CARE OF THE TIRES AND ONLY A SMALL PORTION OF THE TOTAL COST WOULD BE REFUNDED. NHTSA NEEDS TO KNOW ABOUT THESE TIRES, THEY DO NOT EVEN MEET HALF OF THE WARRANTY, AND THE COMPANY REFUSES TO ACKNOWLEDGE THERE IS A PROBLEM. THESE TIRES PLEASE NEED TO BE INVESTIGATED. THEY ARE DEFECTIVE IN QUALITY, DEPENDABILITY AS WELL AS SAFETY. BY THE WAY, I PAID ABOUT $1,700 WITHIN 2 YEARS FOR THE STATED TIRES.

8/25/2017

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTS WOULD REFLECT OFF OF THE WINDSHIELD, OBSCURING THE CONTACTS VISIBILITY DURING NIGHT DRIVING. THE MANUFACTURER ADVISED THAT THEY WOULD INVESTIGATE FURTHER INTO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 900. UPDATED 10/10/2010. *LJ UPDATED 10/05/10

7/27/2010

ON NEW 2011 BUICK REGAL CXL SD - WITHIN 2 DAYS OF PURCHASE (70 MILES) - WHILE PARKED, ENGINE ON OR OFF, FRONT PASSENGER DOOR COULD NOT BE OPENED FROM THE INSIDE. COULD ONLY BE OPENED FROM THE OUTSIDE. DOOR HANDLE LATCH WAS NOT PROPERLY CLOSING. THE OTHER 2 PASSENGER DOORS WERE BEGINNING TO SHOW THE SAME SYMPTOMS. DEALER ORDERED 3 NEW HANDLE SETS TO BE INSTALLED O/A JAN 8,2011. *TR

1/5/2011

WE HAVE EXPERIENCED STARTER MISHAPS OFF AND ON SINCE WE BOUGHT THIS VEHICLE EG: WHEN WE TURNED THE ENGINE OFF, IT WOULD CONTINUE TO RUN UNTIL KEY WAS REMOVED. ON 01/17/11, MY BUICK REGAL 2011 ENGINE WARNING LIGHT WAS ON. I TOOK IT TO DEALER SERVICE WHERE I BOUGHT IT (LAKE GMC/BUICK OF LAKE ELSINORE CA, TO INVESTIGATE. THEIR FINDINGS: GAS CAP CAUSED ENGINE LIGHT WARNING. THE CAP WAS REPLACED PER THE SERVICE ADVISER (SANDY). ON 01/20/11, MY WIFE LEFT WORK IN ONTARIO CA AROUND 5PM AND DROVE ONTO THE FRWY I-15 S TOWARDS LAKE ELSINORE. SUDDENLY WHILE DRIVING, THE ENGINE SHUT DOWN. MY WIFE COASTED TO THE SIDE. SHE CALLED ON STAR AND THEY SENT FOR A TOW TRUCK. THE CAR WAS TOWED TO CHRISTOPHER CHRYSLER IN ONTARIO CA. ON 01/ 21/11,FRIDAY PM. CHRISTOPHER SERVICE ADVISER [XXX)]CALLED ME ON MON 01/24/11 TO SAY THAT THEY FOUND A FAULTY STARTER SWITCH BUT HE WANTED TO CHECK OUT ANOTHER POTENTIAL PROBLEM EG: AN AFTER MARKET DEVICE (LOW-JACK) WAS ATTACHED TO THE STARTER AND HE THOUGHT THAT IT MAY ALSO BE CAUSING PROBLEMS. HE SAID THAT HE HAD TO RUN MORE CHECKS AND VERIFY FINDINGS WITH UPPER MGT. HE SAID HE WOULD KEEP THE VEHICLE ANOTHER DAY. ON 01/25/11, AT 8:30 AM, [XXX] CALLED ME AND SAID THAT THE PROBLEM (STARTER SWITCH) WAS FIXED AND CAR IS READY TO PICK UP. I ASKED [XXX] IS THAT THE ONLY PROBLEM? HE SAID YES, AND THAT THEY RECONNECTED THE LOAD-JACK AND FEEL IT WASN'T PART OF THE PROBLEM AFTER DRIVING WITH IT ATTACHED. I ASKED IF HE WAS SURE THAT WE WON'T HAVE ANY MORE PROBLEMS AND HE SAID WE SHOULDN'T HAVE ANY PROBLEMS. I TOLD [XXX] THAT MY WIFE IS VERY ANXIOUS AND AFRAID THAT SHE WILL BREAK DOWN ON THE FRWY AGAIN. [XXX] DIDN'T COMMENT ANYMORE. I TOLD HIM THAT MY WIFE WILL PICK UP THE CAR AFTER 5PM THIS DAY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

1/25/2011

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 22 MPH OVER A ROAD BUMP, THE FOUR SIDE AIR BAGS DEPLOYED ABRUPTLY WITH A LOUD NOISE. THERE WAS NO IMPACT TO THE VEHICLE. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL AND SUSTAINED BODY BRUISES AS A RESULT OF THE EXTENSIVE FORCE DURING THE AIR BAG DEPLOYMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE AND DECLARED THE AIR BAG DEFECT AS A PRODUCT FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,133. UPDATED 08/31/11 *BF THE CONSUMER STATED THE RIGHT FRONT WHEEL HIT THE CURB AND THE AIR BAGS SHOULD NOT HAVE DEPLOYED. 01/30/12

6/14/2011

I PURCHASED 2011 BUICK REGAL 2011 CXL TURBO #7. SINCE THEN, I HAVE EXPERIENCED SERIOUS DIFFICULTIES WITH AM/FM/XM STEREO SYSTEM WITH NAVIGATION AND 40GB HARD DRIVE IT IS PROBLEMATIC, AND IT WAS CHALLENGING TO GET ADEQUATE DIRECTIONS, BECAUSE OF ITS POOR QUALITY OF MAP DATA. A TRIP TAKEN TWICE A YEAR I FELT A BUILD IN NAVIGATION SYSTEM WOULD BE MORE SECURE AND ACCURATE. ROAD NETWORK ATTRIBUTES ARE CONTAINED IN THE MAP DATABASE THE MAP DATABASE DID NOT INCLUDE DATA FOR OLD CONSTRUCTED AREAS OR LONG TERM POINT OF INTEREST. THIS IS A SAFETY ISSUES FOR THE DRIVER AND OCCUPANTS. I WAS GIVEN WRONG DIRECTIONS AND DIRECTED TO FAR LOCATION WHEN A CLOSER LOCATION WAS AVAILABLE SINCE UPDATED INFORMATION WAS NOT INCLUDED. *TR

1/11/2012

NAVIGATION SYSTEM HAS FAILED THREE TIMES INCLUDING NOT ACCEPTING KNOWN ADDRESSES AND SENDING YOU TO A WRONG ADDRESS WHICH IN ONE CASE WAS A SAFETY ISSUE SENDING YOU INTO AN AREA WHICH WAS OBVIOUSLY AN AREA OF CRIMINAL ACTIVITY THAT WAS NOWHERE NEAR THE DOCTORS OFFICE WE WERE TRYING TO LOCATE. IT WILL NOT EVEN ACCEPT MY HOME ADDRESS AS A DESTINATION LOCATION. I HAVE ANOTHER NAVIGATION SYSTEM IN OUR OTHER VEHICLE AND ALSO A PORTABLE SYSTEM WHICH ACCEPTS MY ADDRESS AS A DESTINATION. I DON'T FEEL THAT THIS SYSTEM CAN BE COUNTED ON IN AN EMERGENCY AND SHOULD BE RECALLED OR REPLACED. *TR

4/14/2012

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WOULD LOOSE POWER SPORADICALLY. THE CONTACT STATED THE CHECK TRANSMISSION LIGHT OR STABILITY CONTROL LIGHT WOULD ILLUMINATE ON THE INSTRUMENT PANEL WHEN THE FAILURE OCCURRED. THE VEHICLE NEVER STALLED, BUT THE CONTACT WOULD LOOSE POWER STEERING WHEN THE FAILURE OCCURRED. THE DEALER REPLACED THE COMPUTER TWICE AND WAS ALSO LOOKING AT A POSSIBLE TRANSMISSION FAILURE, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS LEFT WITH THE DEALER FOR MORE EXTENSIVE INSPECTION. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 17,000. UPDATED 7/12/12 *CN THE CONSUMER STATED WHILE DRIVING, ALL OF A SUDDEN THE VEHICLE STARTED TO SLOW DOWN. HE LOST ALL POWER TO THE STEERING AND BRAKES. THE TRANSMISSION CONTROL VALVE ARM WAS REPLACED. IN MAY 2012, HE WAS MAKING A TURN AND THE POWER STEERING WENT OUT, WHICH LEFT HIM WITH NO STEERING, BRAKES OR TRANSMISSION. THE CONSUMER HIT A FENCE POST DRAGGING THE FRONT BUMPER. THE TRANSMISSION WAS REPLACED. UPDATED 07/18/12

5/24/2012

SINCE THE 17TH OF APRIL EACH TIME I START THE CAR THE NAVIGATION SCREEN PUTS A WARNING ABOUT HAVING THE SCREEN ON WHILE DRIVING. YOU MUST PUSH #6 BUTTON TO CLEAR THE MESSAGE. BEFORE THIS IT DID THIS MAYBE ONCE IN 3 MONTHS. I WENT TO THE BUICK GARAGE AND THEY SAID IT DOESN'T HAPPEN WHEN YOU DON'T HAVE NAVIGATION ON. I'M TO START THE CAR THIS WAY. IF YOU THINK THIS IS THE FIX FOR THIS LET ME KNOW [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

4/29/2013

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED WHILE TRAVELING AT ANY SPEED THE SERVICE ENGINE LIGHT ILLUMINATED INTERMITTENTLY ON MORE THAN ONE OCCASION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DID NOT DIAGNOSE THE FAILURE NOR DID THEY REPAIR THE VEHICLE. THE CODE WAS CLEARED ON THE INSTRUMENT PANEL BY AN AUTHORIZED DEALER AND THE FAILURE RECURRED. THE CONTACT CONTINUED TO SEE THE SERVICE ENGINE LIGHT ILLUMINATE AND THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO DIAGNOSED THAT THE CRANK SHAFT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

5/15/2014

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED BUT INDICATED THAT THE WRONG TIRE WAS DEFLATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 35,030.

12/18/2014

2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO VEHICLE REPAIR ISSUES. *SMD THE CONSUMER STATED HE RECENTLY NOTICED SEVERAL FLUID SPOTS UNDER THE VEHICLE. AN INSPECTION REVEALED THE TRANSMISSION COOLER LINES DETERIORATED WHICH CAUSED THE LEAK. *JB

2/25/2015

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE STABILITY CONTROL WARNING INDICATOR RANDOMLY FLASHED. IN ADDITION, UPON MAKING A RIGHT TURN, THE VEHICLE HESITATED, SHOOK, AND VIBRATED AS IF IT WOULD STALL. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS SEVERAL TIMES, BUT THE FAILURE WAS UNABLE TO BE REPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000. THE CONSUMER STATED THE VEHICLE WAS REPAIRED, BUT IT STILL EXPERIENCED A SLIGHT VIBRATIONS. *JS

8/25/2016

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE TAIL LIGHTS FAILED TO ILLUMINATE. THE BRAKE PEDAL HAD TO BE DEPRESSED TO THE FLOORBOARD IN ORDER FOR THE TAIL LIGHTS TO ILLUMINATE. THE DEALER DIAGNOSED THAT THE TAIL LIGHT SENSOR FAILED. THE TAIL LIGHT SENSOR AND BRAKE PADS WERE REPLACED; HOWEVER, THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 100,000.

8/29/2016

2011 BUICK REGAL. CONSUMER WRITES IN REGARDS TO REPLACEMENT PARTS NOT AVAILABLE TO REPAIR RECALL NOTICE 16V-517. *SMD

12/1/2016

TRAVELING ON FREEWAY APPROX. 5:45AM, ABOUT 72 DEGREES, SUNROOF AJAR (TILTED APPROX 1") BUT NOT FULLY OPENED. SUDDEN LOUD EXPLOSION OF SUNROOF GLASS. FIRST THOUGHT PROJECTILE, POSSIBLY BULLET. UPON STOPPING AND INSPECTING, NO FOREIGN OBJECT IN CAR AND VERY LITTLE GLASS. APPEARS MOST OF THE GLASS EXPLODED OUTWARD. IN ADDITION TO SHATTERED GLASS, STRESS CRACKS APPEAR IN REMAINING GLASS.

9/12/2017

CHROME PEELING OFF INTERIOR DOOR HANDLES RESULTING IN SHARP EDGES THAT CAUSE DEEP CUTS ON MY PASSENGERS FINGERS AS WELL AS MINE.

9/18/2017

THE VEHICLE SEEMS TO WANT TO CUT OFF WHILE AT A TRAFFIC LIGHT! I SIMPLY DO NOT UNDERSTAND WHY THE ENGINE SEEMS TO BE SO LOUD. I HAD BOTH SHOCKS AND STRUTS REPLACED AFTER PURCHASING THIS VEHICLE. THE ENTIRE FRAME SEEMS TO NOSE DIVE OR "WANDER" WHILE I AM DRIVING ON THE HIGHWAY, TOTALLY UNCOMFORTABLE FEELING. TIRES ARE BASICALLY NEW I JUST DON'T KNOW WHAT SEEMS TO BE GOING ON WITH THIS CAR!

1/25/2018

TL* THE CONTACT OWNS A 2011 BUICK REGAL. THE CONTACT STATED THAT THE DRIVER SIDE HEAD LAMP FAILED TO ILLUMINATE. THE CONTACT REMOVED THE ASSEMBLY AND FOUND THAT THE PLUG THAT CONNECTS TO LIGHT BULB WAS MELTED. THE CONTACT CALLED THE DEALER KEN FOWLER BUICK OF UKIAH CALIFORNIA AND WAS ADVISED THAT THEY DID NOT SELL JUST THE PLUG; THE ENTIRE ASSEMBLY HAD TO BE PURCHASED. . THE FOLLOWING WEEK THE SAME FAILURE OCCURRED, BUT ON THE PASSENGER SIDE AND THE PLUG WAS BURNED INTENSIVELY, THAT EVEN THE HARNESS WAS MELTED ON THIS OCCASION. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSIS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 59,000. *TT *CN

3/27/2018