2015 Buick LaCrosse Owner Complaints

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO CONTROL. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY INVOLVED IN A CRASH, BUT THE DETAILS WERE UNKNOWN. IN ADDITION, WHILE DRIVING, THE VEHICLE VEERED INTO ANOTHER LANE INDEPENDENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.

7/8/2016

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 5 MPH, THE WARNING CHIME SUDDENLY ACTIVATED AND THE POWER STEERING MALFUNCTIONED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 8,000. UPDATED 01/25/2017*CT UPDATED 02/15/17.*JB

12/15/2016

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. AFTER THE CONTACT PRESSED THE START/STOP BUTTON, THE VEHICLE WOULD NOT SHUT OFF. ALSO, WHILE REDUCING SPEED TO STOP THE VEHICLE, IT SUDDENLY SHUT OFF AND COULD NOT BE RESTARTED. ON A SEPARATE OCCASION, AFTER SHUTTING THE ENGINE OFF, THE VEHICLE ERRONEOUSLY RESTARTED WITHOUT THE START/STOP BUTTON BEING PRESSED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 2,500. UPDATED 05/26/16*LJ THE CONSUMER STATED GM ALLOWED HER TO TRADE THE VEHICLE, FOR A 2016 MODEL. UPDATED 06/14/16.*JB

4/22/2016

TAKATA RECALL, THE ENGINE STALLED WHILE DRIVING THE CAR ESPECIALLY DURING TURNS. THE CAR CONTINUED TO HESITATE TO STALL IN TRAFFIC. THE CAR VIBRATED NEARBY THE STEERING COLUMN WHILE DRIVING IN TRAFFIC. THE CAR FLOOR APPEARED TO CAVE IN ON THE LEFT SIDE ON THE DRIVER'S SIDE. THE HEATER FAILED TO BLOW OUT HOT AIR. THE TELEPHONE CALLS WERE DISTORTED AS EVIDENCED BY BEING UNABLE TO HEAR THE CALLER.

7/30/2016

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 01/21/16*LJ *JS

10/6/2015

TAKATA RECALL, THE ENGINE STALLED WHILE DRIVING THE CAR ESPECIALLY DURING TURNS. THE CAR CONTINUED TO HESITATE TO STALL IN TRAFFIC. THE CAR VIBRATED NEARBY THE STEERING COLUMN WHILE DRIVING IN TRAFFIC. THE CAR FLOOR APPEARED TO CAVE IN ON THE LEFT SIDE ON THE DRIVER'S SIDE. THE HEATER FAILED TO BLOW OUT HOT AIR. THE TELEPHONE CALLS WERE DISTORTED AS EVIDENCED BY BEING UNABLE TO HEAR THE CALLER.

7/30/2016

POWER STEERING SERVICE SOON WARNING COMES ON AND POWER STEERING IS LOST. GENERAL MOTORS HAS BEEN NOTIFIED AND DEALER HAS RESET COMPUTER. CONTINUES TO FAIL. EXTREMELY DIFFICULT TO STEER WHEN THIS HAPPENS. HAPPENS AT SLOW SPEEDS ON CITY STREETS AND WHILE TURNING.

2/19/2018

WHILE DRIVING AROUND 65 MPH ON A HIGHWAY. THE BATTERY LIGHT WENT ON. THEN SUDDENLY THE POWER STEERING AND BRAKES DIED. IT WAS VERY SCARY. A HUGH SAFETY ISSUE, THIS VERY EASILY COULD HAVE LEAD TO A SERIOUS ACCIDENT, CRASH OR DEATH. THE STEERING WAS VERY DIFFICULT TO TURN AND THE BRAKES HARD TO PUSH DOWN. BUT THE CAR WAS STILL RUNNING AND LUCKILY I WAS CLOSE TO A EXIT. I PULLED OFF THE HIGHWAY AND STOPPED IN STORE PARKING LOT. IT WOULD NOT START AFTER GETTING THERE. I HAD TO HAVE IT TAKEN TO A BUICK DEALERSHIP. IT WAS ALSO SHOWING A AIR BAG ERROR MESSAGE. THEY TOLD ME IT HAD TO DO WITH THE SEAT POSITION OR SOMETHING LIKE THAT. I HAVE HAD IT THERE 6 TIMES THIS YEAR WITH THE SAME ISSUE. ABOUT 3 WEEKS AGO FOR THE 7TH TIME OF TAKING IT THERE THEY FINALLY REPLACED THE HYBRID BATTERY STATING THAT WAS THE PROBLEM. HOWEVER IT WORKED FOR ONLY 9 DAYS. WHEN I WENT TO DRIVE IT ON THE NINTH DAY, THE BATTERY LIGHT WAS AGAIN ON AND HAD NO POWER STEERING OR BRAKES. I LEFT IT IN MY GARAGE, BUT ULTIMATELY HAD TO TAKE IT BACK TO THE COMPANY WHO HAS NOW HAD IT FOR 2 WEEKS STATING THAT THERE IS SOME TYPE OF PARASITIC DRAW ON THE BATTER AND IT WON'T HOLD A CHARGE. THEY ALSO CAN'T FIND THE ISSUE WITH WHAT'S WRONG WITH THE CAR. THIS CAR IS NOT SAFE AND SHOULD BE RECALLED.

6/12/2018

SUNROOF SPONTANEOUSLY EXPLODED WHILE DRIVING ON THE HIGHWAY AT APPROXIMATE SPEED OF 65 MPH. OCCURRED WHILE DRIVING OPEN AREA AND NOTHING HIT THE VEHICLE. TEMPERATURE WAS APPROXIMATELY 41 DEGREES AT ABOUT 7:30PM WITH NO RAIN, SNOW, ETC. AT THE TIME OF INCIDENT. THERE WAS A VERY LOUD "BANG" SOUND WITH 5 PASSENGERS IN VEHICLE AT THE TIME. INSIDE TEMPERATURE OF VEHICLE SET AT 72 DEGREES. SOME VERY SMALL PIECES "SAND LIKE" OF GLASS WERE NOTICED ON CENTER CONSOLE, FRONT SEATS. NOT SURE WHERE ELSE. A NEW INSURANCE CLAIM HAS BEEN INITIATED. THE DEALERSHIP SERVICE TECH ISN'T GOING TO CONTACT GM TO ADVISE OF ANY POSSIBLE DEFECT SINCE HE BELIEVES THE SUNROOF MUST HAVE BEEN HIT BY SOME OBJECT ON THE OUTSIDE SINCE THE HOLE IS IN CENTER AND HE SAW NO CRACKS OR ANYTHING COMING FROM AN EDGE. ADDITIONALLY, HE NEVER HEARD OF ANY INSTANCES LIKE THIS WITH BUICK/GM EVEN THOUGH I BELIEVE THIS COULD BE A FIRST OF MANUFACTURING, SAFETY, RECALL ISSUE.

11/1/2019

RADIO WON'T TURN ON AFTER I START CAR. HOWEVER IF I TURN ON RADIO BEFORE STARTING CAR AND THE DOOR IS OPEN IT WILL COME ON. IF I LEAVE THE RADIO ON AND SHUT CAR DOWN AND LEAVE CAR, WHEN I RETURN & BEFORE START THE CAR, THE RADIO WILL COME ON UPON START UP. SEEM LIKE THERE IS A RADIO CONTROL SWITCH IN THE DOOR AREA THAT IS TEMPERMENTAL.

4/20/2020

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. WHILE ATTEMPTING TO PARK, THE VEHICLE INDEPENDENTLY SURGED FORWARD, WENT OVER A RAILROAD CROSS TIE, AND CRASHED INTO A TREE. A POLICE REPORT WAS NOT FILED. THE AIR BAGS DID NOT DEPLOY. NO INJURIES WERE SUSTAINED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. UPDATED 01/21/16*LJ *JS

10/6/2015

ADAPTIVE CRUISE CONTROL - VEHICLE FOLLOWS VEHICLE IN FRONT WAY TOO CLOSE. THE INTERVAL FOLLOWING DISTANCE IS 1.2 SECONDS WHEN SET TO NEAR AND 1.5 SECONDS WHEN SET TO FAR. THIS IS WAY TOO CLOSE AS MOST STATES SPECIFY NO LESS THAN 3 SECONDS. BUICK HAS NO ANSWER. PLEASE HELP...

2/8/2016

2015 BUICK LACROSSE. CONSUMER WRITES REQUESTING REIMBURSEMENT FOR REPAIRS TO HEADLAMP MODULE. *LD *JS

2/5/2018

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE EQUIPPED WITH ADAPTIVE HEADLIGHTS. WHILE DRIVING DOWNHILL AT NIGHT, THE HEADLAMPS FAILED TO PROVIDE ADEQUATE ILLUMINATION. THE CONTACT STATED THAT THE FAILURE OCCURRED ONLY WHILE TRAVELING DOWNHILL. THE VEHICLE WAS TAKEN TO BURNWORTH-ZOLLARS CHEVROLET (350 US-6, LIGONIER, IN 46767, (260) 894-3127) TO BE DIAGNOSED. THE CONTACT STATED THAT THE HEADLAMPS WERE ADJUSTED; HOWEVER, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 5,000. **TR *JS

8/10/2018

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT STATED THAT THE VEHICLE MADE AN ABNORMAL NOISE COMING FROM THE FUEL SYSTEM. THE VEHICLE WAS TAKEN TO ED NORSE SAWGRASS AUTO MALL DEALER (14401 WEST SUNRISE BLVD, SUNRISE, FL) BUT WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 5.

2/6/2018

Fuel line under hood was rubbing against a bracket and is leaking. All the hangers and clips are secured and no play in Fuel line.

1/9/2023

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V651000 (AIR BAGS, SEAT BELTS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENNESSY BUICK GMC (7261 JONESBORO RD, MORROW, GA 30260, (844) 240-2177) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.

12/26/2018

The part of the driver seat belt that goes under the seat and is attached by a metal cable. The cable totally ripped apart. The date is approximate because I did not notice it until it was almost completely broken off. . I had the seatbelt repaired at the dealer Mangino Buick in Ballston spa New York, at the sum of $300they said GM refused to cover it. I tried to explain that this is a Safety issue not a warranty item. This never happens.

6/2/2023

The contact owns a 2015 Buick LaCrosse. The contact stated that while stationary at a stop light and attempting to depress the accelerator pedal, the vehicle hesitated while responding. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic where the vehicle was diagnosed with transmission failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. The VIN was not available.

6/28/2024

I had first seen a check engine light for a month and it would come on and off and sometimes it would stay off for about a week before it comes back on and do the same thing. I had noticed some slippage within the transmission a week prior to this incident and was looking to take it in for an inspection but money is tight so I couldn’t afford to go in for an inspection, especially a repair. I was driving to work and the vehicle was doing its slippage and I go about a mile or two until I reach an intersection, I came to a red light and stopped, when it turned green, I started pressing on the gas but the car didn’t move, it only revved. I then proceeded to put it in park and turn it off then on, only for it to do the same thing. So from there I had it pushed off into a nearby parking spot and then towed to a wrenchrite where they had confirmed it had nothing to do with the transmission fluid or anything minor. I then had it taken to Emory Services and they had confirmed the transmission its self had been fried.

11/10/2025

TAKATA RECALL, THE ENGINE STALLED WHILE DRIVING THE CAR ESPECIALLY DURING TURNS. THE CAR CONTINUED TO HESITATE TO STALL IN TRAFFIC. THE CAR VIBRATED NEARBY THE STEERING COLUMN WHILE DRIVING IN TRAFFIC. THE CAR FLOOR APPEARED TO CAVE IN ON THE LEFT SIDE ON THE DRIVER'S SIDE. THE HEATER FAILED TO BLOW OUT HOT AIR. THE TELEPHONE CALLS WERE DISTORTED AS EVIDENCED BY BEING UNABLE TO HEAR THE CALLER.

7/30/2016

2015 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH THE INTERIOR LIGHTS. *LD THE CONSUER STATED THE ALL THE INTERIOR LIGHTS WOULD TURN OFF AND ON INDEPENDENTLY. *JS

7/9/2019

MY HEADLIGHTS CONTINUE TO BLOW, MY WINDSHIELD WIPERS WILL NOT COME ON. MY RADIO GOES OUT AND ON. WHEN STARTING MY CAR USING PUSH START MY CAR STALL. HESITATE TO START BUT FINALLY STARTS AFTER SO MANY TRIES. I HAVE HAD TO JUMP START CAR AND RECENTLY HAD A BATTERY REPLACED. NOW THE POWER STEERING IS GONE OUT. I CAN BARELY TURN STEERING WHEEL., THIS HAPPENED WHILE DRIVING HOME FROM WORK. MY DASHBOARD IS VERY DIM. IT WENT COMPLETELY BLACK A COUPLE OF TIMES WHILE DRIVING WHEN CAME BACK IT'S BARELY LIT I CAN BARELY SEE GAS GAUGE, OR SPEED ODOMETER.

1/26/2020

WHILE DRIVING HOME ON A CITY STREET WE NOTICED THAT BOTH LOW AND HIGH BEAM LIGHTS WERE NOT WORKING.

8/1/2020

TL* THE CONTACT OWNS A 2015 BUICK LACROSSE. THE CONTACT STATED THAT UPON PARKING HER VEHICLE IN HER GARAGE, A STRONG FUEL ODOR EMITTED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO LOU FUSZ BUICK GMC (10950 PAGE AVE, ST. LOUIS, MO 63132) WHERE THE VEHICLE WAS DIAGNOSED WITH A FUEL LEAK. THE CONTACT HAD THE VEHICLE REPAIRED OUT OF POCKET. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 34,000.

10/30/2020

WOULD NOT START AT ALL, ONCE WE GOT IT STARTED AND HEADED DOWN THE ROAD, THE CAR SHUT OFF WHILE DRIVING. VERY DANGEROUS.

2/7/2021

While driving at approximately 55 mph, my power steering went out (at first I thought I had blown a tire). It became almost impossible to perform any quick/reactionary steering changes. I put on my hazards and drove to the dealership and then for a second opinion with my local trusted mechanic. Both advised the electronic steering assembly went bad, that there is a new part #, indicative of a high failure rate; however, the part is not available in all of North America (they checked.) they called GM Buick and were advised an ETA on the backorder for the part is unknown. They filed for an emergency backorder request and are awaiting further information. Now, I have an undriveable vehicle, there are no loaner cars available, the cheapest rental car is a full car payment every three days, and no idea how long before the vehicle will be able to be repaired as it is too dangerous to drive in its current state. I think this needs to be investigated, as this issue sounds like it should be a recall before someone gets killed.

8/5/2021

The contact owns a 2015 Buick Lacrosse. The contact stated that upon starting the vehicle, he noticed that the steering wheel did not have power steering. The warning message "Service Power Steering" was illuminated. The contact was able to take the vehicle to the dealer by forcefully steering the steering wheel. The dealer test drove the vehicle and diagnosed that no issues were found. The contact stated that the failure reoccurred while driving. The contact veered to the side of the road. The contact stated that after turning off and restarting the vehicle, the steering wheel regained power steering functionality. The vehicle was taken back to the dealer who diagnosed that no issues were found. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 69,100.

1/4/2022

The contact owns a 2015 Buick LaCrosse. The contact stated that while driving on the highway at 55 MPH, the vehicle jerked briefly before shifting into gear. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, where the vehicle was diagnosed, and the contact was informed that the ABS was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 127,500.

4/29/2025