2025 Buick Encore GX Owner Complaints
Complaint Summary
The 2025 Buick Encore GX has 3 reported complaints.
- Top issues involve lane departure: assist and electrical system.
Reliability Score
Reliability Score
Based on 3 complaints
Most Frequent Issues
LANE DEPARTURE: ASSIST
1 33.3%
ELECTRICAL SYSTEM
1 33.3%
UNKNOWN OR OTHER
1 33.3%
Quick Insights
The top category is LANE DEPARTURE: ASSIST, accounting for 33.3% of all complaints.
Owners have reported issues across 3 distinct vehicle systems.
Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.
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What owners keep reporting on the 2025 Buick Encore GX
The 2025 Buick Encore GX has 3 owner complaints in this dataset. LANE DEPARTURE: ASSIST is the most common complaint category, representing about 33% of the reports shown here.
Most common complaint categories
The top complaint groups for the 2025 Buick Encore GX are LANE DEPARTURE: ASSIST (1), ELECTRICAL SYSTEM (1), UNKNOWN OR OTHER (1).
Are these complaints a serious red flag?
Potentially. 1 complaint report involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.
What should buyers inspect on a used 2025 Buick Encore GX?
Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.
Detailed Complaint Log
Showing 3 of 3 systems
LANE DEPARTURE: ASSIST
1 Report33% of totalPreviewing the first 1 complaint summaries.
I had just drove the car off the lot. On my way home there is this violent grip of the steering wheel pulling me into oncoming traffic. Then again to the right towards a telephone pole. During another casual drive, there was a loud clunk and another violent grip of the steering wheel to the left towards the double yellow line, my son was driving the car at the time. This has happened numerous times. I explained to the dealer that lane assist is suppose to keep you on the road not pull you off the road. There were no lights showing on the dash. Unfortunately this happens randomly so it did not happen when the car went in for service repair at Turner Buick. Turner Buick did not find the cause and did no repairs. If I leave lane assist turned off my car is fine however it is a brand new and its a feature I am not able to use. My car is available for inspection upon request. This is my first Buick and I am disappointed.
5/11/2025
ELECTRICAL SYSTEM
1 Report33% of totalPreviewing the first 1 complaint summaries.
The contact owns a 2025 Buick Encore GX. The contact stated while driving on several occasions at undisclosed speeds and attempting to depress icons on the infotainment system, the screen froze. The vehicle was taken to a dealer on five occasions where it was diagnosed that the infotainment system needed to be reprogramed, and the radio needed to be replaced. The contact was also notified by the mechanic that the infotainment system screen needed to be replaced but the part was on back order. The vehicle was repaired but the failure persisted. The manufacturer was notified of the failure. The failure mileage was 100.
6/27/2025
UNKNOWN OR OTHER
1 Report33% of totalPreviewing the first 1 complaint summaries.
On the morning of 11/01/2025, the vehicle was in volved in a fire. The cause of the fire is uncertain so the insurance company is investigating it and asked I report it to the NHTSA.
11/10/2025
Data and Methodology
Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.
What are the most common owner complaints for the 2025 Buick Encore GX?
Are complaints about the 2025 Buick Encore GX a serious warning sign?
How should buyers use complaint data for the 2025 Buick Encore GX?
Are complaints about the 2025 Buick Encore GX severe?
Complaint list entries are sourced from owner-submitted NHTSA ODI records.
Buick Encore GX: How should complaint data influence buying decisions?
Carfocal links complaint data directly to recall and maintenance routes for the same model year.
- Complaint entries
- 3
- Top-topic view
- 3 grouped topics shown
- Primary source
- NHTSA ODI owner complaint records
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