2015 BMW 428i Owner Complaints

I SMELLED A FUNNY SMELL, AND THEN THE ENTIRE DASH WENT BLACK. A "ENGINE MALFUNCTION" WARNING CAME ON. I STOPPED RIGHT AWAY, GOT OUT OF THE CAR JUST AS IT BURST INTO FLAMES. THE ENTIRE INCIDENT HAPPENED IN A MATTER OF SECONDS.

9/18/2015

TL* THE CONTACT OWNS A 2015 BMW 428I. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WAS UNABLE TO RESTART. THE CONTACT HAD TO TOW THE VEHICLE MORE THAN ONCE DUE TO THE FAILURE. THE CONTACT REPORTED THE FAILURE TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE OCCURRING WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

5/17/2016

The contact owns a 2015 BMW 428i. The contact stated while driving approximately 65 MPH, there was an abnormal cracking sound. The vehicle was towed to a local mechanic. The vehicle was diagnosed with engine failure. The vehicle had not been repaired. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign Number: 22V119000 (Engine and Engine Cooling). The approximate failure mileage was 70,000.

4/14/2022

The contact owns a 2015 BMW 428I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

10/24/2024

EXPLOSION OF SUNROOF WHILE DRIVING WITHOUT ANY APPARENT REASON. WAS NOT DRIVING UNDEE ANY OVERPASS AND I DIDN'T SEE ANY OBJECTS HITTING THE CAR. HEARD A BIG BOOM AND SUDDENLY I WAS COVERED IN GLASS FROM THE SUNROOF. HAD MINOR CUTS ON FACE AND HANDS

3/8/2018

WHILE PLAYING MUSIC THE BLUETOOTH WILL RANDOMLY DISCONNECT OR PLAY THE WRONG SONG ON IPHONE 8, IF CONNECTED THROUGH USB IT WILL CUT IN AND OUT AS IF IT CONNECTING AND DISCONNECTING. THE WINDOWS WHEN ROLLED UP AND OR DOWN WILL MAKE A SQUEAKING NOISE. I HAVE VIDEO PROOF BUT FILE TYPE AND SIZE ARENT COMPATABLE

6/19/2018

I SMELLED A FUNNY SMELL, AND THEN THE ENTIRE DASH WENT BLACK. A "ENGINE MALFUNCTION" WARNING CAME ON. I STOPPED RIGHT AWAY, GOT OUT OF THE CAR JUST AS IT BURST INTO FLAMES. THE ENTIRE INCIDENT HAPPENED IN A MATTER OF SECONDS.

9/18/2015

TL* THE CONTACT OWNS A 2015 BMW 428I. WHEN THE IGNITION WAS TURNED TO THE ON POSITION AND WHILE THE VEHICLE WAS IDLING, THE VEHICLE VIBRATED WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE VEHICLE WAS OPERATING PROPERLY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 200.

12/7/2015

I WAS T BONED BY ANOTHER DRIVER AND MY AIRBAG DIDNT DEPLOY. MY CAR WAS GOING APPROX 20MPH AND THE OTHER VEHICLE OVER 60MPH. STRUCK DIRECTLY IN CENTER OF CAR ON PASSENGER SIDE AND ONLY TH PASSENGER SIDE WINDOW AIRBAG WAS THE ONLY ONE TO DEPLOY. THERE WAS NO PASSENGER IN MY CAR. I WAS KNOCKED OUT BY HITTING THE SIDE PANEL AND STEERING WHEEL. I WAS IN MOTION TURNING INTO MY WORK ACROSS A HIGHWAY

12/4/2018

WHILE DRIVING MY 2015 BMW 428I GRAND COUPE, I WAS STRUCK ON THE DRIVER'S SIDE REAR DOOR BY A LARGE UTILITY TRUCK. THE REAR DOOR WAS TOTALLY DESTROYED AND THE GLASS SHATTERED. THERE APPEARS TO BE FRAME DAMAGE AT THE BOTTOM OF THE CAR. THE SIDE AIRBAGS NEVER DEPLOYED. I SUSTAINED INJURIES BECAUSE OF THIS SAFETY FEATURE NEVER DEPLOYED. I WAS ATTEMPTING TO MAKE A LEFT TURN, WHEN A TRUCK IN THE INTERIOR LANE WENT STRAIGHT, STRIKING ME ON THE DRIVER'S SIDE. THE DRIVER'S DOOR WAS PINNED SHUT, AND SUSTAINED SECONDARY DAMAGES. *DT *TR

5/26/2019

1.TRAVELING ABOUT 20-30MPH ON THE FREEWAY UNDER SLOW TRAFFIC CONDITION 2.THE CAR WAS CRUISING ABUT 20-25MPH AT THE POINT OF ACCIDENT. I NEEDED TO REDUCE SPEED AS TRAFFIC GET SLOWER, BUT BRAKE DID NOT FUNCTION PROPERLY. PRESSED BRAKE HARD BUT THE CAR WAS STILL ROLLING AND REAR ENDED THE CAR FRONT OF ME TWICE, BECAUSE MY CAR COULD NOT STOP UNTIL HIT REAR END TWICE I STRONGLY BELIEVE THIS INCIDENT RELATED TO PREVIOUS NHTSA CAMPAIGN NUMBER: 13V454000. *TR

9/1/2014

I STARTED THE CAR AND GOT IT OUT OF MY GARAGE. STOPPED THE CAR, ENGAGED "PARK" ON THE ELECTRONIC GEAR-SHIFT LEVER, AND ACTIVATED THE PARKING BRAKE BY PULLING ON THE MANUAL LEVER. GOT OUT OF THE CAR WITHOUT TURNING IT OFF AND MANUALLY CLOSED MY GARAGE DOOR. THE CAR, STOOD STILL FOR ABOUT 45 SECONDS ON MY DRIVEWAY (WHICH HAS A 10 INCLINE) WHILE I CLOSED MY GARAGE DOOR. AS SOON AS I TOUCHED THE VEHICLE'S DOOR HANDLE TO GET BACK IN THE CAR, THE CAR STARTED ROLLING FORWARD. THE CAR HIT MY GARAGE DOOR. I WAS STILL OUTSIDE OF THE CAR WHEN THIS HAPPENED. THIS WAS TRIGGERED BY TOUCHING THE CAR'S DOOR HANDLE, LIKELY DUE TO THE SAME MECHANISM THAT UNLOCKS THE CAR DOORS WHEN I TOUCH THE DOOR HANDLE. (THE VEHICLE HAS A KEYLESS ENTRY FEATURE THAT UNLOCKS THE CAR WHEN TOUCHING THE HANDLE AS DESCRIBED ABOVE) WHEN I GOT BACK IN THE CAR I CONFIRMED THAT THE CAR WAS STILL IN THE "PARK" MODE AND THAT THE PARKING BRAKE WAS STILL ENGAGED. THIS INCIDENT APPEARS TO BE SIMILAR TO PREVIOUSLY REPORTED ROLL AWAY BMW'S. AFTER DOING SOME RESEARCH ONLINE, IT APPEARS SIMILAR TO INCIDENTS REPORTED WITH BMW SERIES 7 AND X5 MODELS. MY CAR IS CURRENTLY AT THE BMW DEALERSHIP AND THEY ARE INVESTIGATING THE INCIDENT. *JS

12/2/2014

I SMELLED A FUNNY SMELL, AND THEN THE ENTIRE DASH WENT BLACK. A "ENGINE MALFUNCTION" WARNING CAME ON. I STOPPED RIGHT AWAY, GOT OUT OF THE CAR JUST AS IT BURST INTO FLAMES. THE ENTIRE INCIDENT HAPPENED IN A MATTER OF SECONDS.

9/18/2015

TL* THE CONTACT OWNS A 2015 BMW 428I. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES AND WAS UNABLE TO RESTART. THE CONTACT HAD TO TOW THE VEHICLE MORE THAN ONCE DUE TO THE FAILURE. THE CONTACT REPORTED THE FAILURE TO THE DEALER MORE THAN ONCE AND THEY WERE NOT ABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE MANUFACTURER PROVIDED NO REPAIR SOLUTION. THE VEHICLE WAS UNABLE TO BE DRIVEN DUE TO THE FAILURE OCCURRING WITHOUT WARNING. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V189000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE.

5/17/2016

1.TRAVELING ABOUT 20-30MPH ON THE FREEWAY UNDER SLOW TRAFFIC CONDITION 2.THE CAR WAS CRUISING ABUT 20-25MPH AT THE POINT OF ACCIDENT. I NEEDED TO REDUCE SPEED AS TRAFFIC GET SLOWER, BUT BRAKE DID NOT FUNCTION PROPERLY. PRESSED BRAKE HARD BUT THE CAR WAS STILL ROLLING AND REAR ENDED THE CAR FRONT OF ME TWICE, BECAUSE MY CAR COULD NOT STOP UNTIL HIT REAR END TWICE I STRONGLY BELIEVE THIS INCIDENT RELATED TO PREVIOUS NHTSA CAMPAIGN NUMBER: 13V454000. *TR

9/1/2014

The door locks have become ‘sticky’. This means that when pulling on the interior door release handle, the lock is moving to a stuck position that is not permitting egress. While the solution of pushing the central unlock button is currently viable, it would not work in a total electrical failure, or a situation of a vehicle submersion in water. This is a dangerous situation, potentially leading to passenger entrapment if the motors or lock mechanism fail. A manual unlock MUST be possible, but as this vehicle has aged, has become problematic. I experience this most on days with significant temperature swings, and will note that I experienced the exact same problem in my 2005 BMW 3 series, which was reported and repaired at cost to me, Basic passenger safety should not require this repair or cost. The mechanism in question is flawed and deserves investigation.

11/16/2021

I AM WRITING TO VOICE A CONCERN ABOUT A SIGNIFICANT SAFETY FLAW WITH NEWER MODEL BMW CARS, INCLUDING MY 2015 428I GRAN COUPE. UPON TURNING ON TO A MAJOR ROAD, THE CAR SUDDENLY FAILED TO ACCELERATE TO A SPEED OF MORE THAN 10-15MPH. WITH TRAFFIC QUICKLY APPROACHING FROM BEHIND AT ~50MPH, THE ONCOMING CAR HAD TO SWERVE TO AVOID HITTING ME DUE TO MY LOSS OF ACCELERATION, AND WE BOTH BARELY AVOIDED A MAJOR ACCIDENT. AFTER HAVING THE CAR TOWED TO THE BMW DEALERSHIP, THE SERVICE DEPARTMENT TOLD ME AFTER A THOROUGH INSPECTION THAT THERE WAS NO MECHANICAL PROBLEM WITH THE CAR, AND A SOFTWARE MALFUNCTION HAD CAUSED A "DRIVETRAIN MALFUNCTION" WHICH RESULTED IN THE LOSS OF POWER. THEY CONSULTED WITH BMW AND WERE TOLD TO UPGRADE THE CAR'S SOFTWARE AND MONITOR TO SEE IF IT HAPPENS AGAIN. AFTER QUESTIONING THE SERVICE DEPARTMENT FURTHER, I WAS TOLD THAT IT IS POSSIBLE FOR THIS PROBLEM TO HAPPEN AGAIN, THAT THEY HAVE SEEN IT HAPPEN IN OTHER BMW MODELS IN ADDITION TO MINE, AND THAT THEY HAVE SEEN CASES WHERE BMW CARS WITH THIS PROBLEM HAD REPEAT EVENTS EVEN AFTER UPGRADING THE SOFTWARE. I ASKED IF THEY HAD HEARD OF THIS OCCURRING WHILE TRAVELING AT HIGH SPEEDS ON A HIGHWAY, WHERE A BMW CAR SUDDENLY HAD A SOFTWARE-DRIVEN "DRIVETRAIN MALFUNCTION" AND LOSS OF POWER, AND THEY SAID YES. I TALKED TO BMW NORTH AMERICA TO VOICE MY CONCERN FOR SAFETY, AND THEY LOOKED INTO MY CASE AND TOLD ME THERE WAS NOTHING ELSE TO DO. MY CASE WAS CLOSED WITHOUT FURTHER INVESTIGATION INTO THIS SIGNIFICANT SAFETY FLAW. I HOPE YOU UNDERSTAND MY CONCERN FOR SAFETY AND I WOULD GREATLY APPRECIATE YOUR HELP IF THERE IS ANYTHING YOU CAN DO TO MAKE BMW TAKE THIS ISSUE SERIOUSLY. I AM HOPING THAT THERE WILL NOT HAVE TO BE MULTIPLE ACCIDENTS, INJURIES, AND FATALITIES (AS IN THE RECENT HIGH PROFILE GENERAL MOTORS CASE) BEFORE BMW WILL ADDRESS THIS PROBLEM SERIOUSLY. THANK YOU FOR YOUR TIME AND EFFORT IN READING THIS. *TR

9/13/2015

TL* THE CONTACT OWNS A 2015 BMW 428I. WHILE DRIVING 20 MPH, THE GEAR SHIFTED INTO NEUTRAL WITHOUT WARNING. THAT CONTACT WOULD HAVE TO TURN OFF AND RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. BMW OF COLUMBIA (250 KILLIAN COMMONS PARKWAY, COLUMBIA, SC 29203, (803) 404-5400) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE FAILURE MILEAGE WAS 44,000.

2/11/2019

TL* THE CONTACT OWNS A 2015 BMW 428I. THE CONTACT STATED THAT WHILE PULLING INTO THE GARAGE, THE VEHICLE ACCELERATED FORWARD INDEPENDENTLY AND CRASHED INTO A REFRIGERATOR AND COMPUTER DESK. IN ADDITION, THE VEHICLE REVERSED INDEPENDENTLY CRASHING INTO A PARKED VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND CONDUCTED AN INVESTIGATION. THE MANUFACTURER WAS NOT ABLE TO DIAGNOSE THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 2,000.

3/17/2015

I AM WRITING TO VOICE A CONCERN ABOUT A SIGNIFICANT SAFETY FLAW WITH NEWER MODEL BMW CARS, INCLUDING MY 2015 428I GRAN COUPE. UPON TURNING ON TO A MAJOR ROAD, THE CAR SUDDENLY FAILED TO ACCELERATE TO A SPEED OF MORE THAN 10-15MPH. WITH TRAFFIC QUICKLY APPROACHING FROM BEHIND AT ~50MPH, THE ONCOMING CAR HAD TO SWERVE TO AVOID HITTING ME DUE TO MY LOSS OF ACCELERATION, AND WE BOTH BARELY AVOIDED A MAJOR ACCIDENT. AFTER HAVING THE CAR TOWED TO THE BMW DEALERSHIP, THE SERVICE DEPARTMENT TOLD ME AFTER A THOROUGH INSPECTION THAT THERE WAS NO MECHANICAL PROBLEM WITH THE CAR, AND A SOFTWARE MALFUNCTION HAD CAUSED A "DRIVETRAIN MALFUNCTION" WHICH RESULTED IN THE LOSS OF POWER. THEY CONSULTED WITH BMW AND WERE TOLD TO UPGRADE THE CAR'S SOFTWARE AND MONITOR TO SEE IF IT HAPPENS AGAIN. AFTER QUESTIONING THE SERVICE DEPARTMENT FURTHER, I WAS TOLD THAT IT IS POSSIBLE FOR THIS PROBLEM TO HAPPEN AGAIN, THAT THEY HAVE SEEN IT HAPPEN IN OTHER BMW MODELS IN ADDITION TO MINE, AND THAT THEY HAVE SEEN CASES WHERE BMW CARS WITH THIS PROBLEM HAD REPEAT EVENTS EVEN AFTER UPGRADING THE SOFTWARE. I ASKED IF THEY HAD HEARD OF THIS OCCURRING WHILE TRAVELING AT HIGH SPEEDS ON A HIGHWAY, WHERE A BMW CAR SUDDENLY HAD A SOFTWARE-DRIVEN "DRIVETRAIN MALFUNCTION" AND LOSS OF POWER, AND THEY SAID YES. I TALKED TO BMW NORTH AMERICA TO VOICE MY CONCERN FOR SAFETY, AND THEY LOOKED INTO MY CASE AND TOLD ME THERE WAS NOTHING ELSE TO DO. MY CASE WAS CLOSED WITHOUT FURTHER INVESTIGATION INTO THIS SIGNIFICANT SAFETY FLAW. I HOPE YOU UNDERSTAND MY CONCERN FOR SAFETY AND I WOULD GREATLY APPRECIATE YOUR HELP IF THERE IS ANYTHING YOU CAN DO TO MAKE BMW TAKE THIS ISSUE SERIOUSLY. I AM HOPING THAT THERE WILL NOT HAVE TO BE MULTIPLE ACCIDENTS, INJURIES, AND FATALITIES (AS IN THE RECENT HIGH PROFILE GENERAL MOTORS CASE) BEFORE BMW WILL ADDRESS THIS PROBLEM SERIOUSLY. THANK YOU FOR YOUR TIME AND EFFORT IN READING THIS. *TR

9/13/2015

AIRBAGS IN THE BMW ARE MALFUNCTIONING AND PRODUCING A FAULT OF THE SYSTEM LISTED AS A "MALFUNCTION". BMW DOES NOT WARRANTY THIS THOUGH IT IS A SAFETY SYSTEM THAT SHOULD BE SUBJECTED TO FIXING FAULTY SYSTEMS THAT COULD INJURE DRIVERS AND PASSENGERS. I PURCHASED A 3RD PARTY WARRANTY FOR MY CAR THROUGH MAP WHEN I PURCHASED THE CAR BUT THERE MAY BE A DISPUTE OF WHO IS SUPPOSED TO COVER THIS SYSTEM ACCORDING TO MY ADVISER CHRIS FROM BMW. TAKING VEHICLE IN TOMORROW 12/12, FAULT BEGAN 8AM 12/11 WHILE I WAS DRIVING.

12/11/2019

I BROUGHT MY CAR IN AFTER A FAULTY AIRBAG LIGHT WENT OFF. WAS NOTIFIED BY BMW THAT THE SEAT SENSOR WAS FAULTY CAUSING THE AIRBAG TO SHUT OFF. THIS FAULT IS WELL-KNOWN TO BMW AND I WROTE A COMPLAINT BASED ON MY INITIAL CONTACT THAT BMW WOULD NOT TAKE RESPONSIBILITY. I RECEIVED A CALL BACK FROM BMW ABOUT THE COMPLAINT MADE TO THEM IN WHICH THEY STATED BECAUSE I HAVE AN EXTENDED WARRANTY THEY WILL TAKE NO OWNERSHIP OR RESPONSIBILITY FOR THE REPORTED PROBLEM. I WAS TOLD AT THE DEALERSHIP THAT THIS COMMON SEAT SENSOR ISSUE CAN BE AFFECTED BY CELL PHONES BEING PLACED ON THE SEAT AND MOISTURE (NEITHER OF WHICH APPLIED TO THIS CIRCUMSTANCE). IT IS TROUBLING TO KNOW THAT FREQUENCY INTERFERENCE CAN FAULT SUCH A CRITICAL COMPONENT AND I ADVISED BMW CORP DURING MY PHONE CALL THAT PROPER SHIELDING OF ELECTRONIC COMPONENTS TO PREVENT FREQUENCY INTERFERENCE SHOULD BE CORRECTED. SAFETY COMPONENTS SHOULD BE COVERED BY MANUFACTURER WHEN IT PERTAINS TO THE SAFETY OF THE DRIVERS.THE REPRESENTATIVE CONTINUED TO PRESS THAT BMW WOULD TAKE NO OWNERSHIP OR RESPONSIBILITY FOR THE FAULTY EQUIPMENT BUT WOULD DOCUMENT THIS IN THE FORMAL COMPLAINT. THERE IS NO RESOLVE AVAILABLE THROUGH BMW ACCORDING TO THE REPRESENTATIVE.

12/13/2019

I car hit me from behind and pushed me into the car in front of me and my steering wheel came off and my air bag on steering wheel did not deploy. As a result the wheel pushed in my chest.

9/18/2021

The contact owns a 2015 BMW 428i. The contact stated while driving 50 MPH, the vehicle lost power steering functionality. The message; Electrical Malfunction. Contact Service Center was displayed. The contact was able to veer to the side of the road using physical strength to steer the vehicle. The contact turned off and restarted the vehicle and the vehicle regained power steering assist functionality. The vehicle was taken to the dealer where it was diagnosed that the Electric Power Steering (EPS) had failed. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 141,425.

5/20/2022

1.TRAVELING ABOUT 20-30MPH ON THE FREEWAY UNDER SLOW TRAFFIC CONDITION 2.THE CAR WAS CRUISING ABUT 20-25MPH AT THE POINT OF ACCIDENT. I NEEDED TO REDUCE SPEED AS TRAFFIC GET SLOWER, BUT BRAKE DID NOT FUNCTION PROPERLY. PRESSED BRAKE HARD BUT THE CAR WAS STILL ROLLING AND REAR ENDED THE CAR FRONT OF ME TWICE, BECAUSE MY CAR COULD NOT STOP UNTIL HIT REAR END TWICE I STRONGLY BELIEVE THIS INCIDENT RELATED TO PREVIOUS NHTSA CAMPAIGN NUMBER: 13V454000. *TR

9/1/2014

MY 2015 BMW 428I HAS 9000 MILES ON IT AND THE TIRES ARE BALD THESE TIRES ARE VERY EXPENSIVE TO REPLACE

9/3/2015

I BROUGHT MY CAR IN AFTER A FAULTY AIRBAG LIGHT WENT OFF. WAS NOTIFIED BY BMW THAT THE SEAT SENSOR WAS FAULTY CAUSING THE AIRBAG TO SHUT OFF. THIS FAULT IS WELL-KNOWN TO BMW AND I WROTE A COMPLAINT BASED ON MY INITIAL CONTACT THAT BMW WOULD NOT TAKE RESPONSIBILITY. I RECEIVED A CALL BACK FROM BMW ABOUT THE COMPLAINT MADE TO THEM IN WHICH THEY STATED BECAUSE I HAVE AN EXTENDED WARRANTY THEY WILL TAKE NO OWNERSHIP OR RESPONSIBILITY FOR THE REPORTED PROBLEM. I WAS TOLD AT THE DEALERSHIP THAT THIS COMMON SEAT SENSOR ISSUE CAN BE AFFECTED BY CELL PHONES BEING PLACED ON THE SEAT AND MOISTURE (NEITHER OF WHICH APPLIED TO THIS CIRCUMSTANCE). IT IS TROUBLING TO KNOW THAT FREQUENCY INTERFERENCE CAN FAULT SUCH A CRITICAL COMPONENT AND I ADVISED BMW CORP DURING MY PHONE CALL THAT PROPER SHIELDING OF ELECTRONIC COMPONENTS TO PREVENT FREQUENCY INTERFERENCE SHOULD BE CORRECTED. SAFETY COMPONENTS SHOULD BE COVERED BY MANUFACTURER WHEN IT PERTAINS TO THE SAFETY OF THE DRIVERS.THE REPRESENTATIVE CONTINUED TO PRESS THAT BMW WOULD TAKE NO OWNERSHIP OR RESPONSIBILITY FOR THE FAULTY EQUIPMENT BUT WOULD DOCUMENT THIS IN THE FORMAL COMPLAINT. THERE IS NO RESOLVE AVAILABLE THROUGH BMW ACCORDING TO THE REPRESENTATIVE.

12/13/2019

I BROUGHT MY CAR IN AFTER A FAULTY AIRBAG LIGHT WENT OFF. WAS NOTIFIED BY BMW THAT THE SEAT SENSOR WAS FAULTY CAUSING THE AIRBAG TO SHUT OFF. THIS FAULT IS WELL-KNOWN TO BMW AND I WROTE A COMPLAINT BASED ON MY INITIAL CONTACT THAT BMW WOULD NOT TAKE RESPONSIBILITY. I RECEIVED A CALL BACK FROM BMW ABOUT THE COMPLAINT MADE TO THEM IN WHICH THEY STATED BECAUSE I HAVE AN EXTENDED WARRANTY THEY WILL TAKE NO OWNERSHIP OR RESPONSIBILITY FOR THE REPORTED PROBLEM. I WAS TOLD AT THE DEALERSHIP THAT THIS COMMON SEAT SENSOR ISSUE CAN BE AFFECTED BY CELL PHONES BEING PLACED ON THE SEAT AND MOISTURE (NEITHER OF WHICH APPLIED TO THIS CIRCUMSTANCE). IT IS TROUBLING TO KNOW THAT FREQUENCY INTERFERENCE CAN FAULT SUCH A CRITICAL COMPONENT AND I ADVISED BMW CORP DURING MY PHONE CALL THAT PROPER SHIELDING OF ELECTRONIC COMPONENTS TO PREVENT FREQUENCY INTERFERENCE SHOULD BE CORRECTED. SAFETY COMPONENTS SHOULD BE COVERED BY MANUFACTURER WHEN IT PERTAINS TO THE SAFETY OF THE DRIVERS.THE REPRESENTATIVE CONTINUED TO PRESS THAT BMW WOULD TAKE NO OWNERSHIP OR RESPONSIBILITY FOR THE FAULTY EQUIPMENT BUT WOULD DOCUMENT THIS IN THE FORMAL COMPLAINT. THERE IS NO RESOLVE AVAILABLE THROUGH BMW ACCORDING TO THE REPRESENTATIVE.

12/13/2019

The contact owned a 2015 BMW 428i. The contact stated that while driving approximately 50 MPH, the vehicle drove over a pot and the air pressure monitoring system warning had displayed. After stopping the vehicle, flames and smoke were present coming from the front driver side wheel well. The fire department was called to the scene but the vehicle was completely engulfed in flames and was destroyed. The cause of the failure was not determined due to the extent of the fire damage. A police report was taken and the vehicle was towed away. The manufacturer was contacted regarding the failure. The local dealer was not contacted. The failure mileage was 75,000.

8/30/2021

Drivers side rear control arm snapped in half (sheered cut). The aluminum solid piece broke in half, this is to knowledge an oem original part that was not replaced. Resulted in suspension and alignment issue, uneven tread wear on all four tires (excessive wear on short amount of time causing me to replace all tires).

6/6/2022

I was driving at 20mph and the brakes failed at a red light and it felt that a misfire in the engine as well I didn't have other option to force my way to the side because I could push the front car and pedestrians where crossing.

7/6/2022

I had a flat the other day and had it replaced as they were inspecting my cars they noticed my other tire was bald. Both of these are Pirelli P7 all season and I had just bought this tire in June of 2023 and driven around 10,000 miles. Its almost totally bald after 10k miles which is crazy. Its raining and my car is not gripping on the road. My other tire blew because of this. I called and they told me there no rating for my tire and they can't replace it. They just put my life at risk because they gave me a crappy tire and they wont even replace the bald one? I could have crashed and been hurt or someone else hurt. Has not been inspected except for the tire company who installs them.

2/7/2024