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2015 BMW 328i Owner Complaints

Updated May 30, 20263 Critical Recalls
Ryan Davis
2015 BMW 328i Owner Complaints

Complaint Summary

The 2015 BMW 328i has 184 reported complaints.

  • Top issues involve electrical system and engine and engine cooling.

Reliability Score

Reliability Score

5.9/ 10

Based on 184 complaints

Most Frequent Issues

ELECTRICAL SYSTEM

50 27.2%

ENGINE AND ENGINE COOLING

39 21.2%

UNKNOWN OR OTHER

19 10.3%

ENGINE

19 10.3%

POWER TRAIN

13 7.1%

Quick Insights

  • The top category is ELECTRICAL SYSTEM, accounting for 27.2% of all complaints.

  • Owners have reported issues across 22 distinct vehicle systems.

  • Note: Complaint data reflects owner reports and may not always indicate a verified defect. Compare with Recalls and TSBs for a complete picture.

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Complaint Summary

What owners keep reporting on the 2015 BMW 328i

The 2015 BMW 328i has 184 owner complaints in this dataset. ELECTRICAL SYSTEM is the most common complaint category, representing about 27% of the reports shown here.

Most common complaint categories

The top complaint groups for the 2015 BMW 328i are ELECTRICAL SYSTEM (50), ENGINE AND ENGINE COOLING (39), UNKNOWN OR OTHER (19).

Are these complaints a serious red flag?

Potentially. 135 complaint reports involve higher-attention systems like brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection.

What should buyers inspect on a used 2015 BMW 328i?

Start with the top complaint systems, compare them against the recall report, then inspect service records for evidence that those same areas were already repaired or monitored.

Read the full buyer guideRecall report and remedy notesMaintenance costs and intervals2016 328i complaints2014 328i complaints2013 328i complaints

Detailed Complaint Log

Showing 22 of 22 systems

ELECTRICAL SYSTEM

50 Reports27% of total

Previewing the first 2 complaint summaries.

GRAN TURISMO TAILGATE CRASHED UPON MY HEAD WITHOUT TAIL WARNING LIGHTS FLASHING OR ALARM. NO FOOT KICKING TO ACTIVATE THE FEATURE WAS INVOKED. WHILE PARKED WITH THE HATCH OPEN, I WAS SIMPLY PLACING GROCERIES INTO MY TRUNK. THE PROBLEM IS INTERMITTENT, AND CAN NOT BE REPEATED UPON DEMAND. I HAVE BEEN ABLE TO DEMO THE PROBLEM SEVERAL TIMES SINCE THE FIRST EVENT. I ALSO UNCOVERED SEVERAL OTHER PROBLEMS WITH THE TAILGATE. THE KICKING FEATURE TO ACTIVATE TAILGATE LIFTING AND LOWERING DOESN'T WORK 100%. VIGOROUS KICKING IN DIFFERENT SPOTS IS NEEDED TO ACTIVATE THE HANDS FREE FEATURE. SOMETIMES THERE IS A PARTIAL DROP AND REOPENING OF THE TAILGATE. SOMETIMES THE ALARM WORKS AND SOMETIMES NOT. WHEN HANDS FREE CLOSING OF HATCH, AN OBSTRUCTION WILL NOT CAUSE THE DOOR TO RETREAT. FINALLY THE HATCH WILL CLOSE WITHOUT ANY WARNING.

2/1/2017

TRUNK WILL NOT OPEN. THE FOB, BUTTONS, LATCH...NOTHING WORKS TO OPEN THE TRUNK. THE ONLY WAY IT WILL OPEN IS IF I REACH INTO THE TRUNK FROM BEHIND THE REAR SEAT AND PULL THE EMERGENCY LATCH RELEASE.

2/9/2019

48 more complaints are available in this category.

ENGINE AND ENGINE COOLING

39 Reports21% of total

Previewing the first 2 complaint summaries.

TL* THE CONTACT OWNS 2015 BMW 328I. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO BMW OF ROSEVILLE (500 AUTOMALL DR, ROSEVILLE, CA 95661) WHERE A DIAGNOSTIC TEST WAS PERFORMED ON THE VEHICLE AND THE CONTACT WAS INFORMED THAT THE ENGINE COOLANT THERMOSTAT NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. THE VIN WAS NOT AVAILABLE.

9/25/2020

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

8/28/2024

37 more complaints are available in this category.

UNKNOWN OR OTHER

19 Reports10% of total

Previewing the first 2 complaint summaries.

SUNROOF EXPLODED-2015 BMW 328I SEDAN-ON FRIDAY, 6/24/16 AROUND 8:15AM, WHILE TRAVELING IN WASH, DC'S RUSH HOUR TRAFFIC AT 35-45MPH ON ROUTE 295N, A LOUD BLAST, LIKE A BOMB, SUDDENLY JOLTED MY CAR! FEARFULLY, I CONTINUED TO STEER THE CAR LOOKING FOR A SAFE PLACE TO PULL OVER, WHICH WAS APPROXIMATELY 150 FEET BEYOND A CURVE IN THE ROAD. I PULLED OVER, MY DAUGHTER AND I WERE OK BUT BEWILDERED WHEN WE SAW A LARGE GAPING HOLE IN THE CENTER OF MY SUNROOF! I IMMEDIATELY THOUGHT THAT WE HAD BEEN SHOT OR A LARGE OBJECT HAD HIT US. GLASS CHIPS BEGAN FALLING ON US. STILL IN SHOCK, IT TOOK ME A FEW MINUTES TO REALIZE THAT I SHOULD CLOSE THE SUNSHADE! NOT KNOWING WHAT HAPPENED, WE WERE TOO SCARED TO EXIT THE CAR, SO MY DAUGHTER CALLED 911 AND I PRESSED MY SOS BUTTON FOR ASSISTANCE. WE SIMULTANEOUSLY WERE TRYING TO EXPLAIN THE SITUATION TO THE RECEIVERS OF OUR CALLS. A DC POLICE OFFICER ARRIVED AND QUICKLY ACCESSED THE INCIDENT. HE'D WITNESSED THE SAME ON A FEW OTHER MAKES OF CARS. HE ASSURED US THAT BASED ON THE OUTWARD PROTRUSION OF THE REMAINING GLASS, THE IMPACT WAS FROM WITHIN, IT HAD EXPLODED, NOT IMPLODED. THERE WAS NO INDICATION OF A SHOT OR OBJECT OF ANY SIZE HITTING THE CAR. THERE WERE A FEW PIECES OF VARIOUS SIZED SHATTERED GLASS ON THE BACKSEAT, WHERE MY GRANDSON'S CAR SEAT CADDY WAS. THE OFFICER EVENTUALLY CONVINCED ME IT WAS SAFE TO DRIVE TO MY DEALER AND I DID SO. WHEN I ARRIVED AT THE BMW DEALER, THE SERVICE MGR. IMMEDIATELY ACKNOWLEDGED TO ME AND GATHERING COWORKERS, OF SEEING PREVIOUS SUNROOF EXPLOSIONS. HOWEVER, IN TWO FOLLOW-UP CALLS HE STATED THAT BMW WOULD NOT COVER (PAY). THE 2ND CALL, AFTER FOLLOWING UP WITH HIS MANAGER PER MY REQUEST, HE STATED THAT [IT] COULD ONLY SHATTER IF SOMETHING HIT AN EXISTING CRACK...THE SAME WITH THE PREVIOUS SUNROOFS INCIDENTS HE HAD SEEN. I DID NOT HAVE A CRACK IN MY SUNROOF PREVIOUS TO THIS INCIDENT!

7/4/2016

GRAN TURISMO TAILGATE CRASHED UPON MY HEAD WITHOUT TAIL WARNING LIGHTS FLASHING OR ALARM. NO FOOT KICKING TO ACTIVATE THE FEATURE WAS INVOKED. WHILE PARKED WITH THE HATCH OPEN, I WAS SIMPLY PLACING GROCERIES INTO MY TRUNK. THE PROBLEM IS INTERMITTENT, AND CAN NOT BE REPEATED UPON DEMAND. I HAVE BEEN ABLE TO DEMO THE PROBLEM SEVERAL TIMES SINCE THE FIRST EVENT. I ALSO UNCOVERED SEVERAL OTHER PROBLEMS WITH THE TAILGATE. THE KICKING FEATURE TO ACTIVATE TAILGATE LIFTING AND LOWERING DOESN'T WORK 100%. VIGOROUS KICKING IN DIFFERENT SPOTS IS NEEDED TO ACTIVATE THE HANDS FREE FEATURE. SOMETIMES THERE IS A PARTIAL DROP AND REOPENING OF THE TAILGATE. SOMETIMES THE ALARM WORKS AND SOMETIMES NOT. WHEN HANDS FREE CLOSING OF HATCH, AN OBSTRUCTION WILL NOT CAUSE THE DOOR TO RETREAT. FINALLY THE HATCH WILL CLOSE WITHOUT ANY WARNING.

2/1/2017

17 more complaints are available in this category.

ENGINE

19 Reports10% of total

Previewing the first 2 complaint summaries.

WHILE ATTEMPTING TO PASS AT APPROX 50 MPH ON A TWO LANE MOUNTAIN HIGHWAY, THE CAR SUDDENLY LOST POWER, WARNING LIGHTS AND BUZZER SOUNDED. THE MESSAGE ON SCREEN REPORTED 'DRIVETRAIN MALFUNCTION, DRIVE MODERATELY'. THE CAR CONTINUED TO OPERATE, VIBRATING BADLY WHENEVER I GAVE IT GAS. WE LIMPED HOME, SHUT IT OFF. TWO HOURS LATER I RESTARTED IT AND ALL THE ERROR WARNINGS DISAPPEARED AND THE CAR IS RUNNING NORMALLY AGAIN.

10/29/2016

WHILE DRIVING ON THE INTERSTATE OR OVER 50 MPH THE VEHICLE WILL NOT ALLOW ME TO GIVE IT GAS AND A "DRIVETRAIN MALFUNCTION" COMES ON. THE CAR THEN GOES INTO LIMP MODE AND THE ENGINE SHAKES. THE VEHICLE WILL NOT ALLOW ME TO GIVE IT GAS AND BEFORE THE "DRIVETRAIN MALFUNCTION" COMES ON YOU CAN FEEL THE GAS OR FUEL PUMP JERK. THEN I AM NO LONGER ABLE TO GIVE THE CAR GAS, LIMP BODE HAPPENS, ENGINE SHAKES, AND THE CAR PUTS ITSELF IN NEUTRAL. I HAVE TO FIND A WAY TO GET IN THE EMERGENCY LANE WITHOUT GETTING HIT AND TURN THE CAR OFF FOR A FEW MINUTES TO RESET THE LIGHTS. BUT THIS HAS HAPPENED ON MORE THAN ONE OCCASION. I HAVE TAKEN IT TO A BODY SHOP TWICE, STILL NOT FIXED.

6/11/2019

17 more complaints are available in this category.

POWER TRAIN

13 Reports7% of total

Previewing the first 2 complaint summaries.

WHILE ATTEMPTING TO PASS AT APPROX 50 MPH ON A TWO LANE MOUNTAIN HIGHWAY, THE CAR SUDDENLY LOST POWER, WARNING LIGHTS AND BUZZER SOUNDED. THE MESSAGE ON SCREEN REPORTED 'DRIVETRAIN MALFUNCTION, DRIVE MODERATELY'. THE CAR CONTINUED TO OPERATE, VIBRATING BADLY WHENEVER I GAVE IT GAS. WE LIMPED HOME, SHUT IT OFF. TWO HOURS LATER I RESTARTED IT AND ALL THE ERROR WARNINGS DISAPPEARED AND THE CAR IS RUNNING NORMALLY AGAIN.

10/29/2016

2015 BMW 328. CONSUMER WRITES IN REGARDS TO POWER TRAIN SAFETY RECALL.*LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. THE CONSUMER REFERENCED RECALL 20V185000. THE CONSUMER REQUESTED TO BE REIMBURSED THE CAR PAYMENTS FOR THE MONTHS THE VEHICLE WAS NOT IN USE.*JS

9/3/2020

11 more complaints are available in this category.

FUEL/PROPULSION SYSTEM

11 Reports6% of total

Previewing the first 2 complaint summaries.

WHILE IN MOTION ON AN INTERSTATE THE CAR SUDDENLY STARTED TO SPUTTER AND LOSE MOMENTUM. AT THE SAME TIME, A WARNING ALERTED US TO A "DRIVE TRAIN MALFUNCTION". LUCKILY, WE WERE IN THE LANE CLOSEST TO THE SIDE OF THE ROAD AND WE WERE ABLE TO LIMP OFF THE ROAD AND OUT OF TRAFFIC. THE CAR WAS TOWED TO THE NEAREST BMW DEALER IN LAS VEGAS WHERE THE PROBLEM WAS DETERMINED TO BE A FAILED HIGH PRESSURE FUEL PUMP. THE CAR HAS LESS THAN 17,000 MILES. AFTER SOME RESEARCH, WE FOUND THAT BMW HAS A HISTORY OF FUEL PUMP RECALLS ALTHOUGH NONE FOR OUR MODEL YEAR. THIS INCIDENT WAS QUITE DANGEROUS CONSIDERING THE CAR SUDDENLY BEING INOPERABLE AT A HIGH RATE OF SPEED ON THE INTERSTATE. WERE WE NOT IN THE RIGHT HAND LANE, THE INCIDENT COULD HAVE BEEN DEADLY.

8/4/2016

MY CAR SMELLS LIKE GASOLINE AND IS LEAKING GAS

12/24/2018

9 more complaints are available in this category.

SERVICE BRAKES

8 Reports4% of total

Previewing the first 2 complaint summaries.

I WAS INVOLVED IN A CAR ACCIDENT INVOLVING FAILURE FOR THE CAR TO BRAKE PROPERLY AND REVING UP AFTER BEING ALMOST AT A COMPLETE STOP. I WAS DRIVING ON A TWO LANE ROAD AT APPROXIMATELY 35 MPH BEFORE NEEDING TO STOP. I APPLIED MY BRAKES AT A REASONABLE DISTANCE TO STOP FOR THE TRAFFIC AHEAD FOR A TRAFFIC LIGHT. IT WAS NOT A SUDDEN STOP OR TAILGATING SITUATION. I APPLIED MY BRAKES AND THE CAR CAME TO A STOP OR VERY NEAR STOP APPROXIMATELY 18 INCHES FROM THE REAR BUMPER OF THE CAR AHEAD OF ME. IT SUDDENLY REVVED UP AND ACCELERATED AND MOVED FORWARD WHILE MY FOOT WAS DEPRESSED FIRMLY ON THE BRAKE AT ALL TIMES. THE REVVING CONTINUED FOR SECONDS AND THE CAR LUNGED FORWARD SEVERAL TIMES. IT HIT THE CAR THE FIRST TIME AND CONTINUED REVVING AND MOVED FORWARD HITTING THE CAR IN FRONT SEVERAL TIMES. THE CAR IN FRONT WAS AT A COMPLETE STOP ALL READY WHEN I HIT IT. MY CAR WOULD NOT STOP DESPITE MY CONTINUING TO HOLD THE BRAKE DOWN FIRMLY.. IT CONTINUED TO HIT THE CAR IN FRONT OF ME 3 OR 4 TIMES BEFORE FINALLY STOPPING. THIS RESULTED IN THREE SUBSEQUENT CARS IN FRONT OF ME ALL BEING PUSHED INTO EACH OTHER. I ADVISED MY INSURANCE CARRIER AND POLICE OF THE SITUATION. THE CAR WAS TOWED TO THE BMW DEALER NEAR ME TODAY, OCTOBER 16TH AND I TOLD THEM OF THE SITUATION. I HAVE BEEN DRIVING 40 YEARS AND NEVER EXPERIENCED ANYTHING LIKE THIS AND AM VERY VERY CERTAIN THE BRAKE WAS DEPRESSED AND THE CAR AND IT WAS NOT DRIVER ERROR. I DO NOT FEEL SAFE DRIVING THIS CAR AND AM PRESENTLY AWAITING TO HEAR BACK FROM THE CAR DEALER TO HEAR OF THEIR FINDINGS. IN SPEAKING WITH THE MECHANIC (NOT THE SERVICE ADVISOR WHO WAS FINE) AND TELLING HIM THE SPECIFICS AS STATED HERE, I SENSED SKEPTICISM THAT THIS ACTUALLY OCCURRED.

10/16/2017

CHASSIS STABILIZATION LIGHT ON. DRIVE MODERATELY. ABS LIGHT ON. BRAKE LIGHT ON. PICTURE OF A CAR SKIDDING. THESE WARNINGS COME ON WHEN VEHICLE IS STATIONARY OR IN MOTION.

6/5/2019

6 more complaints are available in this category.

EXTERIOR LIGHTING

5 Reports3% of total

Previewing the first 2 complaint summaries.

LEFT BRAKE LIGHT MALFUNCTION IS PERSISTENT EVEN AFTER CHANGING THE BULB 4 TIMES, ALSO CLEANED THE CONTACTS AND KEEPS ON HAPPENING RANDOMLY. THIS HAPPENS EVEN IF THE CAR IS STATIONARY. NUMEROUS FORUM POSTS REPORT THE SAME FOR THE F30 ENGINE MODELS

10/11/2018

BOTH HIGH BEAM AND LOW BEAM LIGHTS ON MY 2015 BMW 328I, EQUIPPED WITH HALOGEN LIGHTS, ARE EXTREMELY DIM. THIS IS A SIGNIFICANT SAFETY HAZARD THAT NEEDS TO BE ADDRESSED

10/22/2018

3 more complaints are available in this category.

STRUCTURE:BODY

2 Reports1% of total

Previewing the first 2 complaint summaries.

REAR SPOILER MALFUNCTION APPEARED ON MY SCREEN WHILE I WAS DRIVING ROUGHLY 30 MILES PER HOUR, THEN THE REAR SPOILER BEGAN TO SMOKE WITHIN 60 SECONDS. I PULLED THE CAR OVER TO PARK IT, AND AFTER ANOTHER 100 SECONDS, THE SPOILER CAUGHT FIRE AND WITHIN 180 MORE SECONDS THE WHOLE REAR OF THE CAR WAS ON FIRE. BY THIS TIME THE FIRE DEPARTMENT SHOWED UP AND EXTINGUISHED THE FLAMES.

2/8/2018

INTERMITTENTLY IT IS NOT POSSIBLE TO OPEN THE DOORS FROM THE INSIDE OF MY VEHICLE USING THE DOOR HANDLE.. THE DOOR REMAINS LOCKED AND WILL NOT OPEN FROM THE INSIDE BY PULLING THE DOOR HANDLE. THE ONLY KNOWN WORKAROUND IS TO FIND THE "UNLOCK ALL DOORS" BUTTON ON THE DASHBOARD TO UNLOCK THE DOORS AND IT'S NOT CLEAR THAT THIS IS A VIABLE SOLUTION FOR ALL CASES. HERE IS A VIDEO OF THE ISSUE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=V7_UBSGJTQQ THIS IS A WIDESPREAD ISSUE FOR THE F30 GENERATION OF BMW PASSENGER CARS (2011'2019). WHAT I 'M TRYING TO UNDERSTAND IS: HOW IS SOMETHING THIS CRITICAL TO SAFETY (BEING ABLE TO EXIT THE VEHICLE, ESPECIALLY IN AN EMERGENCY) NOT SUBJECT TO A RECALL OR A AT THE VERY LEAST A TSB? I WAS TOLD THAT THIS REPAIR FOR MY VEHICLE WHICH IS JUST OUTSIDE OF THE FACTORY WARRANTY WOULD COST OVER $1000. SEE THE FOLLOWING SEARCH RESULTS FROM GOOGLE FOR AN IDEA FOR HOW WIDESPREAD THIS ISSUE IS: HTTPS://WWW.GOOGLE.COM/SEARCH?RLZ=1C1GGRV_ENUS759US759&BIW=1745&BIH=807&SXSRF=ACYBGNTJHYHICQSR6M1A49NA0N40U5TD0G%3A1569262080808&EI=AAQJXCXUMIR4SGX-P7_YBW&Q=F30+DOOR+WON%27T+UNLOCK+SITE%3AF30.BIMMERPOST.COM&OQ=F30+DOOR+WON%27T+UNLOCK+SITE%3AF30.BIMMERPOST.COM&GS_L=PSY-AB.3...215545.216457..216631...0.3..0.92.611.7......0....1..GWS-WIZ.......0I71.D3HEQY0Q1_U&VED=0AHUKEWJF7ORNXOFKAHUKVKWKHF7TD3SQ4DUDCAS&UACT=5

9/23/2019

SEAT BELTS

2 Reports1% of total

Previewing the first 2 complaint summaries.

WHEN ATTEMPTING TO ATTACH A CHILD SEAT OR A CHILD BOOSTER SEAT IN THE REAR SEATING AREA IT IS IMPOSSIBLE TO ATTACH THE SEAT BELT BECAUSE THE STRAP FROM THE BUCKLE TO WHERE THE BUCKLE IS ATTACHED TO THE BODY UNDER THE SEAT IS TOO SHORT . YOU CAN NOT HOLD THE BUCKLE AND INSERT THE BELT WITH OUT THE BUCKLE BEING FORCED INTO AND UNDER THE SEAT. I HAVE ATTACHED A CORD TO ASSIST THIS BUCKLING ISSUE BUT IT IS STILL DIFFICULT TO BUCKLE

6/28/2018

I was driving hearing music, I did a reverse and hit the poll

11/5/2023

WHEELS

2 Reports1% of total

Previewing the first 2 complaint summaries.

GREETINGS: WE HAVE A 2015 BMW328I WHICH CAME WITH CONTINENTAL SPORT/CONTACT TIRES INSTALLED SINCE NEW. THE VEHICLE HAS APPROXIMATELY 26000 MILES. DURING A RECENT REGULAR MAINTENANCE VISIT IT WAS DETERMINED THAT THE TIRES HAVE BECOME UNSAFE DUE TO BROKEN/SEPARATED CORD WHICH HAS CAUSED THE TREAD TO RAISE UNEVENLY CAUSING EXCESSIVE ROAD NOISE AND VIBRATION WHILE DRIVING. THE TIRES WERE DETERMINED TO BE UNSAFE AND WERE REPLACED. WE ALSO HAD THIS SAME ISSUE ON A 2015 HONDA CIVIC EQUIPPED WITH OEM CONTINENTAL TIRES AND HAD THE SAME SYMPTOMS WHEN NEW AND THOSE TIRES WERE REPLACED PRIOR TO 1000 MILES WITH NEW CONTINENTAL OEM TIRES AND AGAIN SHOWED SCALLOPING AND UNEVEN TREAD RAISE BY 12000 MILES. WE FIND THIS A TREND WITH THESE TIRES AND HAVE PREEMPTED A CATASTROPHIC FAILURE OF THESE TIRES BY REPLACING THEM, AT OUR EXPENSE, SINCE THE DEALERSHIPS WILL NOT HONOR A TIRE WARRANTY. WE ALSO FEEL THAT THIS IS A SAFETY CONCERN THAT THE CONSUMER AND OPERATORS OF VEHICLES EQUIPPED WITH THESE TIRES BE MADE AWARE OF.

7/12/2018

Tire Pressure Monitor failure intermittently reported while driving. The error lights up on the dashboard. Sometimes the TMP resets without my resetting the system. I took the car to the dealer and was told nothing is wrong with the system. The dealer told me to drive the car more frequently. This has happened over the last several years. Driver's door intermittently fails to lock and/or will not open (intermittently) using the interior door latch handle mechanism. The door will unlock using the electronic locking and unlocking switch/button located on the center of the dashboard. The problem would be exiting the vehicle in an emergency without electrical systems functioning. This has happened starting in the first year of purchase - 2017 continuing through 2025.

10/31/2025

SUSPENSION

2 Reports1% of total

Previewing the first 2 complaint summaries.

CHASSIS STABILIZATION LIGHT ON. DRIVE MODERATELY. ABS LIGHT ON. BRAKE LIGHT ON. PICTURE OF A CAR SKIDDING. THESE WARNINGS COME ON WHEN VEHICLE IS STATIONARY OR IN MOTION.

6/5/2019

After consulting many others that own or previously owned 328i bmw from around the same years (2015-2017); a common issue was found and assumed to be the timing belt. when i press on the accelerator moderately/ as per usual, my RPMs and speedometer hesitate for a solid second then it will catch up and start shaking. i suspect its the timing belt.

8/22/2023

VEHICLE SPEED CONTROL

2 Reports1% of total

Previewing the first 2 complaint summaries.

I PULLED INTO MY LONG NARROW DRIVEWAY (ABOUT 100 FEET) SLOWLY AT ABOUT 3 MPH. I LET THE CAR GO BY ITS MOMENTUM AND LIGHTLY PRESSED ON THE BRAKE SO IT COULD COME TO A COMPLETE STOP. WHEN THE CAR APPROXIMATELY ABOUT 7 FEET FROM THE FRONT OF THE GARAGE, IT ACCELERATED SUDDENLY AND SMASHED THROUGH THE FRONT DOOR AND PART OF THE GARAGE. I PUT MORE PRESSURE ON THE BRAKE, BUT IT KEPT GOING AND HIT THE BACK WALL BEFORE THE ENGINE SHUT OFF. THE AIRBAGS DID NOT GO OFF. I REPORTED THE INCIDENT TO THE POLICE AND MY INSURANCE, AND THE INSURANCE DECLARED THE CAR WAS TOTAL LOSS AND THEY TOWED IT AWAY.

1/3/2020

At random the car will display “Drivetrain Malfunction” which causes the car to shift into neutral and begins to slow down until it doesn’t move anymore. There is no check engine light or any other indicator of what might be the problem. The message just pops out of no where. It’s happen in the freeway making me scare to cause an accident because it so random. I’ve had to quickly turn my hazards and beginning switching lanes to avoid any accidents.

8/3/2021

AIR BAGS

2 Reports1% of total

Previewing the first 2 complaint summaries.

The contact owns a 2015 BMW 328I. The contact stated while starting the vehicle, the air bags warning light illuminated. The vehicle was taken to the dealer who stated that water had leaked into the trunk of the vehicle and onto the amplifier causing electrical shortage in the vehicle to stop functioning as designed. The contact was informed that an extensive diagnostic test was needed to locate the leak. Additionally, the contact was informed that the air bag positive terminal cable and the seat belt battery cable and amp needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and stated that there were no recalls on the VIN for the failure. The failure mileage was 97,500.

8/11/2023

The contact owns a 2015 BMW 328I. The contact stated that while starting the vehicle, the front passenger’s side air bag warning light illuminated. The failure persisted with a passenger seated in the front passenger’s seat. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 50,000.

7/22/2025

TIRES:TREAD/BELT

1 Report1% of total

Previewing the first 1 complaint summaries.

TL* THE CONTACT OWNS A 2015 BMW 3281 EQUIPPED WITH BRIDGESTONE TURANZA EL 400 TIRES, SIZE: 205/50/R17 (NA). WHILE AT A CAR WASH, A TECHNICIAN INFORMED THE CONTACT THAT THE TREAD WAS SEPARATING FROM AN UNKNOWN TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED. THE TIRE WAS REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. IN ADDITION, WHILE FUELING THE VEHICLE, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE TIRE WAS REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 8,000 AND THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN.

12/15/2015

VISIBILITY/WIPER

1 Report1% of total

Previewing the first 1 complaint summaries.

GLASS SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY AT ABOUT 80MPH. GLASS SHATTERED AND FELL ONTO ME (DRIVER), THE PASSENGER SEAT, CONSOLE, AND BACK SEAT. THERE WERE NO OTHER CARS AROUND ME AT THE TIME, AND THERE WAS NO DEBRIS ON THE ROAD. IT WAS A CLEAR DAY, ON A CLEAR ROAD. I WAS DRIVING STRAIGHT, ON A SMOOTH STRETCH OF HIGHWAY, NO BUMPS ON THE ROAD, AND THE ROAD WAS CLEAR. TINY SHARD OF GLASS CAUSED A MINOR CUT ON PALM OF HAND, OTHERWISE NO INJURIES TO REPORT.

10/10/2016

ELECTRICAL SYSTEM:SOFTWARE

1 Report1% of total

Previewing the first 1 complaint summaries.

TL* THE CONTACT OWNS A 2015 BMW 328I. WHILE DRIVING APPROXIMATELY 75 MPH, THE VEHICLE SLOWED DOWN AND LOST ACCELERATION INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE TO THE SHOULDER OF THE ROAD AND CAME TO A COMPLETE STOP. ROADSIDE ASSISTANCE WAS NOTIFIED AND DIAGNOSED THAT THE FAILURE WAS DUE TO THE VEHICLE BEING DRIVEN AT HIGH SPEEDS FOR A LONG TIME. THE CONTACT WAS INFORMED THAT THE ISSUE WAS NORMAL. THE VEHICLE WAS DRIVEN TO THE DEALER AND THE SOFTWARE SYSTEM WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 10,455.

4/25/2017

ELECTRONIC STABILITY CONTROL (ESC)

1 Report1% of total

Previewing the first 1 complaint summaries.

CHASSIS STABILIZATION LIGHT ON. DRIVE MODERATELY. ABS LIGHT ON. BRAKE LIGHT ON. PICTURE OF A CAR SKIDDING. THESE WARNINGS COME ON WHEN VEHICLE IS STATIONARY OR IN MOTION.

6/5/2019

STEERING

1 Report1% of total

Previewing the first 1 complaint summaries.

TL* THE CONTACT CALLED ON BEHALF OF A CLIENT WHO OWNS A 2015 BMW 328I. THE CONTACT STATED THAT WHILE THE VEHICLE OWNER WAS STARTING THE VEHICLE, THE VEHICLE LOSS POWER STEERING FUNCTIONALITY. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE OWNER HAD THE VEHICLE TOWED TO A.R.T.S. AUTO SERVICE (1899 GRAND CENTRAL AVE, HORSEHEADS, NY 14845) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT CORROSION CAUSED THE STEERING RACK TO SEPARATE AND DETACHED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,115.

2/22/2021

LANE DEPARTURE: BLIND SPOT DETECTION

1 Report1% of total

Previewing the first 1 complaint summaries.

I was driving hearing music, I did a reverse and hit the poll

11/5/2023

ENGINE AND ENGINE COOLING:COOLING SYSTEM

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owned a 2015 BMW 328I. The contact stated that while her husband was driving at undisclosed speeds, the vehicle lost automotive power and stalled. As a result, the vehicle was rear-ended by another vehicle. The contact stated that the vehicle spun around and was struck head-on by another vehicle. The air bags deployed. The contact’s husband suffered injuries to the ribs, both arms were fractured, cerebral hemorrhage, and internal bleeding. The contact was taken to the hospital by an ambulance. The contact was unsure if a Police report was filed. The Fire Department used the jaws of life to remove the driver’s side door. The vehicle was towed to the city impound lot and deemed totaled. The contact stated that the engine had overheated weeks before the vehicle stalled and was involved in the crash. The manufacturer was not made aware of the failure. The failure mileage was unknown.

1/2/2025

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

1 Report1% of total

Previewing the first 1 complaint summaries.

The contact owns a 2015 BMW 328I. The contact received notification of NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that there was smoke coming from the front end of the vehicle. The vehicle was taken to the dealer, where it was diagnosed that the failure had originated from the driver's side low beam headlight, which had become inoperable. The contact stated that there was a burning odor coming from the headlight. The contact removed the bulb from the headlight housing. The vehicle was not repaired. Additionally, the contact stated that while driving at various speeds, the contact noticed smoke coming from underneath the hood. The contact stated there was a smoky odor coming through the A/C vents upon activating the heat. The contact stated that the instrument cluster had become inoperable. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000. VIN tool confirms parts not available.

3/20/2025

About This Data

Data and Methodology

MethodologyHow we score →

Scores are derived from NHTSA recalls and owner complaints, normalized by vehicle segment averages.

FAQ

What are the most common owner complaints for the 2015 BMW 328i?

The most reported complaint category for the 2015 BMW 328i is ELECTRICAL SYSTEM, with 50 owner reports. That is about 27% of all complaints logged here. Other recurring themes include ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER.

Are complaints about the 2015 BMW 328i a serious warning sign?

Potentially. 135 complaint reports fall into higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components. That does not prove every vehicle has a defect, but repeated complaints in those systems justify a more careful pre-purchase inspection.

How should buyers use complaint data for the 2015 BMW 328i?

Use complaints as an early pattern to investigate, not a standalone verdict. Start with the top complaint categories, compare those themes against the recall report and maintenance guide, then inspect service records for evidence that the same problem areas were already addressed. If the same issue appears repeatedly across complaints and recalls, treat it as a real ownership-risk flag.

Are complaints about the 2015 BMW 328i severe?

135 complaint reports involve higher-attention systems such as brakes, steering, engine, powertrain, fuel, suspension, airbags, or electrical components, which is enough to justify a focused inspection before purchase.

Complaint list entries are sourced from owner-submitted NHTSA ODI records.

Read complaint summaries

BMW 328i: How should complaint data influence buying decisions?

Use complaint patterns together with recalls and maintenance guidance to estimate ownership risk and inspection priorities.

Carfocal links complaint data directly to recall and maintenance routes for the same model year.

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Complaint entries
184
Top-topic view
5 grouped topics shown
Primary source
NHTSA ODI owner complaint records

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In this guide

  1. 01Overview
  2. 02Common Problems
  3. 03Owner Complaints
  4. 04Data and Methodology

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