2012 Acura TL Owner Complaints

PASSENGER SIDE AIRBAG WARNING LIGHT COMES ON INTERMITTENTLY FOR SEVERAL SECONDS (LONG ENOUGH TO HAVE PHOTOGRAPHED IT ON CELL PHONE ON SEVERAL OCCASIONS AND SENT TO RALLEYE ACURA DEALERSHIP) ALTHOUGH A PASSENGER IS SEATED. PASSENGER IS FEMALE, 125 LBS, 5' 6" TALL. VEHICLE HAS BEEN BROUGHT BACK ABOUT 4 TIMES FOR THIS COMPLAINT. EACH TIME IT HAS BEEN PROCLAIMED "FIXED." THE LAST TIME WAS ABOUT 6 WEEKS AGO AND IT WAS IN SHOP FOR ABOUT 8 DAYS. A WEEK AFTER THAT IT HAPPENED AGAIN. DEALER WAS TOLD AND SAID THEY WOULD "GET BACK TO US." THEY HAVE NOT. CALLED ACURA CUSTOMER RELATIONS AND [XXX] IN THAT DEPARTMENT CALLED BACK THIS MORNING. HE INSISTS IT IS THE PASSENGER'S FAULT, THERE IS NOTHING WRONG WITH THE CAR AND IT IS "SUPPOSED TO FUNCTION THIS WAY." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

11/26/2012

I AM SUBMITTING MY COMPLAINT HERE BECAUSE, ALL NORTH AMERICAN ACURAS ARE BUILT SAME AND HAS SAME SAFETY/PROBLEMS. PLEASE EXCUSE MY INFO ON ADDRESS SINCE THERE WAS NO ENTRY FOR ONTARIO, CANADA. ===========ENCOUNTER WITH THE PROBLEM CLICK OR POP SOUND COMES OUT OF STEERING WHEEL COLUMN WHEN STEERING IS ON CENTER AND WHEN I START TO STEER A LITTLE BIT TO LEFT OR RIGHT. PLEASE SEE THE VIDEO - HTTP://YOUTU.BE/EVPAHLXXV5Y OR FOR DETAILED FOLLOW UPS PLEASE SEE - HTTP://TL.ACURAZINE.COM/FORUMS/SHOWTHREAD.PHP?T=881249================2ND - I COMPLAINED TO ACURA CANADA THEY SAID ELEVATING THE PROBLEM TO HIGHER LEVEL WILL START BY REPORTING TO DEALERSHIP. =================3RD - DEALER VISIT ABOVE PROBLEM WAS PRESENTED TECHNICIAN WHO WENT ON THE TEST DRIVE WITH ME TO REPLICATE THE PROBLEM STATED ALTHOUGH, HE SEES WHAT THE PROBLEM IS, IT IS NORMAL AND THE PROBLEM IS EFFECTING ALL ACURAS SO, HE REFUSE TO DO ANY WORK ON IT BECAUSE IT IS NORMAL ============================4TH FAILED ATTEMPT, I HAVE CALLED ACURA CANADA AGAIN THE PERSON (CLIENT SERVICES) SAID - HE SUGGESTED VISITING OTHER DEALERSHIP IN VICINITY TO GET SECOND OPINION AND SEE IF THEY WILL AUTHORIZE THE REPLACEMENT (I DO NOT WISH TO TRAVEL AROUND WHOLE CITY TO BEG FOR WARRANTY) - THERE IS NOTHING HE CAN DO TO AUTHORIZE THE REPLACEMENT SINCE DEALERSHIP (HANDS AND LEGS OF ACURA CANADA) THINKS IT IS NORMAL AND REPLACING THEM WOULD NOT RELIEVE THE ISSUE - HE WOULD PASS THE INFO ALONG SO, IT WILL BE KNOWN TO FUTURE DEV. OF ACURAS BOTTOM LINE - WHO AM I RELYING ON HERE FOR WARRANTY? WHERE SHOULD I BE CONTACTING NOW? OR SHOULD I JUST SHUT UP AND LIVE WITH IT LIKE THE DEALERSHIP AND ACURA CANADA SAID? *TR

8/22/2013

I PURCHASED A NEW 2012 ACURA TL ON 2/8/12. EACH DAY I DRIVE 35 MILES TO AND FROM WORK ON INTERSTATE 75 WITH A POSTED SPEED OF 70 MPH. WITHIN A FEW DAYS I NOTICED THAT WHEN THE CAR REACHED 70 MPH A PERSISTENT HIGH FREQUENCY VIBRATION CAME UP THROUGH THE DRIVER'S SIDE FLOOR AND IN PARTICULAR THROUGH THE ACCELERATOR PEDAL. BY THE TIME I REACHED WORK OR HOME MY ENTIRE RIGHT FOOT AND CALF WAS NUMB AND BUZZING. IT FELT AS THOUGH I HAD 'FALLEN ASLEEP" AND CAUSED THE NERVES TO BE TEMPORARILY NON-FUNCTIONAL. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THE TIRES WERE OUT OF BALANCE, HOWEVER, WHEN THEY CHECKED THEM THEY WERE NOT. THEN THEY TOLD ME THAT THE FRONT RIGHT TIRE HAD A TEAR IN IT AND IT WOULD HAVE TO BE REPLACED. THEY ORDERED A NEW TIRE AND INSTALLED IT AND TRIED TO CHARGE ME $399 BUT THANKFULLY THE MANAGER GAVE IT TO ME A NO COST. THE CAR HAS BEEN TO THE DEALER SIX TIMES. AT THE DEALER URGING I OPENED A COMPLAINT WITH HONDA HEADQUARTERS. FILE NUMBER B012012-04-1601260. THE REPRESENTATIVE I DEALT WITH WAS "PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),5 U.S.C. 552 (B) (6) WHO CAN BE REACHED AT "PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),5.U.S.C 522 (B) (6). THREE CALLS WERE RECORDED BY HONDA. ONE OF THE SENIOR PERSONS AT THE DEALERSHIP CONFIDED IN ME THAT EVERYONE AT ACURA KNOWS ABOUT THIS PROBLEM AND THERE IS NO FIX."PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 522 (B)(6) TOLD ME THE SAME. SHE ACTUALLY CALLED THE VIBRATION A "VEHICLE CHARACTERISTIC." VIBRATION AT 70 MPH IS NOT A GOOD THING AND IN TIME IT MAY LEAD TO CATASTROPHIC CONSEQUENCES. BOTH ACURA AND THE DEALER REFUSED TO BUY ME OUT OF THIS VEHICLE AND SO LAST SATURDAY I TRADED OUT TO ANOTHER CAR AT A SUBSTANTIAL COST TO MYSELF. *TT UPDATED 07/09/12

5/22/2012

I PURCHASED MY 2012 ACURA TL TECH ON 4/30/12 WHICH HAD 100 MILES ON THE ODOMETER. WHEN ACCELERATING AT SPEEDS BETWEEN 65 MPH AND 80MPH, THERE APPEARS TO BE A SLIGHT VIBRATION IMITATING FROM THE GAS PEDAL AND DRIVERS SIDE FLOOR. THIS SEEMS TO BE MECHANICAL AS BALANCING IS NOT AN ISSUE AND IT FEELS RHYTHMIC IN NATURE. I HAVE DRIVEN ON THIS FOR 2 MONTHS BEFORE REALIZING THIS CANNOT BE RIGHT. TOOK IT TO THE DEALER AND THEY COULD NOT FIND ANYTHING, USED THE COOKIE CUTTER SCRIPTED "VEHICLE CHARACTERISTIC." THEY CLAIM THEY WILL CONTACT ACURA TECH TO WORK THROUGH POSSIBLE SOLUTIONS. MY CONCERNS ARE WHEN RESEARCHING IT APPEARS THIS IS A TREND HOWEVER NO TSB'S HAVE BEEN ISSUED AT THIS POINT. I HAVE SEEN THINGS SUCH AS AXLE OR TRANSMISSION CONCERNS. I COMMUTE VERY HEAVILY FOR WORK AND CHAUFFEUR MY 2 1/2 DAUGHTER AROUND WITH SERIOUS SAFETY CONCERNS. I HAVE PROBED A POSSIBLE TRADE FOR ANOTHER VEHICLE HOWEVER I WOULD HAVE TO TAKE A $10K HIT WHICH IS ABSOLUTELY UNACCEPTABLE. PLEASE OPEN A CASE TO RESEARCH THIS ISSUE! *TR

6/30/2012

12/19/2012 9AM, I WAS DRIVING CALIFORNIA FREEWAY (110) ABOUT 30 MILES/HR. WEATHER WAS CLEAR, ROAD WAS DRY AND NO POT HOLES. I GOT "POWER STEERING WARNING" LIGHTS/BEEPS AND I COULD NOT STEER THE CAR. IT WAS VERY STIFF TO STEER AND I BARELY PULLED OVER TO THE CURVE.(ENGINE WAS STILL RUNNING). AND I STOPPED THE ENGINE AND TURNED BACK ON THEN THE PROBLEM DISAPPEARED. BUT IT WAS THE SCARY EXPERIENCE ON THE FREEWAY. I TOOK MY CAR TO THE DEALER, SANTA MONICA ACURA AND LEFT OVERNIGHT FOR TROUBLESHOOT. NEXT DAY, THE SERVICE ADVISER TOLD ME THAT THEY COULD NOT DUPLICATE THE PROBLEM, RAN ALL THE TESTS AND CONTACTED "TECH SERVICE" BUT NOTHING ABNORMAL FOUND. THEY SAID IT IS OK TO DRIVE. MY CONCERN IS WHAT IF IT HAPPENS AGAIN ON THE CURVY ROAD AT HIGH SPEED AND I LOSE THE CONTROL OF STEERING. *TR

12/20/2012

GOT ELECTRIC POWER STEERING (EPS) WARNING LIGHT AND LOST THE POWER ASSIST. COULD NOT RESET AND HAD TO DRIVE CAR TO DEALER WITH NO POWER ASSIST. VERY DIFFICULT TO STEER AT LOW SPEED. *TR

12/24/2012

PURCHASED MY NEW 2012 SH-AWD ACURA TL ADVANCE IN MARCH OF 2012. THE CAR HAD LESS THAN 100 MILES WHEN PURCHASED AND CURRENTLY HAS 5K MILES (JANUARY 2013). THE CAR VIBRATES WHEN DRIVING AT SPEEDS BETWEEN 40 AND 80 MPH. IT FEELS LIKE THE TIRES ARE FLAT SPOTTED OR WHEELS ARE OUT OF BALANCE. THE WHEELS AND TIRES HAVE BEEN CHECKED AND CONFIRMED BY THE DEALER ON 2 SEPARATE OCCASIONS AS OK. THE DEALER CLASSIFIED THIS VIBRATION AS A "VEHICLE CHARACTERISTIC." I'M WORRIED IT IS THE SIGN OF A MAJOR ISSUE THEY DON'T WANT TO DEAL WITH. *TR

1/22/2013

I PURCHASED MY 2012 ACURA TL IN MAY 2013. IN JUNE I TOOK IN BECAUSE IT KEPT STALLING WHILE I WAS DRIVING AND MORE SO WHEN I STOPPED AT A LIGHT AND BEGIN TO ACCELERATE. I KEPT TAKING IT BACK FOR THE SAME THING OVER THE PASS YEAR AND KEPT GETTING THE SAME RESPONSE.. WE CAN FIND ANYTHING WRONG WITH YOUR CAR. THE PROBLEM GOT PROGRESSIVELY WORSE AND IN FEBRUARY OF 2014, IT STALLED WHILE I WAS DRIVING AND COASTED AND THEN PICKED BACK UP. I TOOK IT BACK AGAIN AND STILL THEY SAID THEY COULD NOT FIND ANYTHING WRONG. OVER THE NEXT FEW MONTHS AGAIN I TOOK IT BACK AND STILL THEY COULD NOT FIND ANYTHING WRONG WITH THE CAR. WHILE WAS DRIVING ON VACATION TO WILLIAMSBURG VA WITH MY FAMILY AT 65/70MPH, THE CAR JERKED US ABOUT 3 TIMES AND THEN SLOWED DOWN WITH NO HOPE FOR ACCELERATION, I TRIED TO COAST OVER TO THE SIDE OF THE ROAD MEANWHILE 2 CARS ALMOST HIT ME AND ARE BLOWING THE HORN AT ME ALL WHILE I AM A NERVOUS REC ABOUT THE CAR. I TOLD MY HUSBAND THIS IS IT..THIS CAR IS CERTIFIED AND HAS A WARRANTY FOR 7 YEARS 100,000 MILES AND AT THAT POINT IT HAD $50K MILES AND I WAS DONE.. I TOOK MY CAR BACK AGAIN ON AUGUST 3RD WITH THE SAME COMPLAINTS AND THIS TIME WHEN I GET A CALL ITS TO TELL ME THAT I NEED A NEW TRANSMISSION.. WELL I NEEDED THAT LAST YEAR WHEN I FIRST BROUGHT THE CAR BACK WHEN IT WAS JUST A YEAR OLD...I AM NOT THE ONLY PERSON WITH THIS COMPLAINT AS I HAVE READ COMMENTS ON OTHER WEBSITES. BUT I HAVE SEEN WAY TO MANY OF THEM TO IGNORE THIS. *TR

8/6/2014

KEYLESS START (PUSH BUTTON) AND PROBLEM OCCURRED WHEN NO WARNING THAT KEY FOB WAS NOT IN VICINITY OF CAR AFTER CAR WAS STARTED AND DRIVEN 2 HOURS AWAY. MY DAUGHTER HANDED ME HER KEYS TO THE ACURA TL (INCL KEY FOB) THROUGH THE DRIVERS SIDE WINDOW AFTER THE CAR HAD BEEN STARTED SO I COULD GET SOME ITEMS OUT OF OUR OTHER CAR BEFORE SHE LEFT TO RETURN TO HER HOME 5 HOURS AWAY. I RETRIEVED HER ITEMS BUT FORGOT TO GIVE HER THE KEY FOB BACK AS THE CAR WAS RUNNING AND NO WARNING INDICATORS WERE GIVEN (AUDIO OR VISUAL) THAT THE KEY FOB WAS NOT IN THE VICINITY OF THE CAR. SHE HEADED OFF AND STOPPED 2 HOURS LATER FOR GAS ONLY TO FIND THE CAR WOULD NOT RESTART - DUE TO THE MISSING KEY FOB. AFTER EXPERIMENTATION AND READING THE OWNERS MANUAL I FOUND THAT ONLY WHEN THE DOOR IS OPENED AND THE FOB IS REMOVED FROM THE VEHICLE WILL A NOTICE AND ALARM BE GIVEN. IF PASSED THROUGH AN OPEN WINDOW (AS WE DID) NO WARNING OF ANY KIND IS GIVEN AND THE DRIVER CAN DRIVE OFF AS IF EVERYTHING IS FINE. THIS IS A SIGNIFICANT FLAW IN THE REMOTE FOB SYSTEM AND CAUSED MYSELF AND MY DAUGHTER SIGNIFICANT AMOUNTS OF STRESS AND TIME TO DRIVE TO HER LOCATION TO DELIVER THE FOB NEEDED TO RESTART THE CAR. ACURA CLAIMS NO PROBLEMS FROM THEIR SIDE BUT I BELIEVE THIS IS A SIGNIFICANT ISSUE WITH THE SYSTEM THAT NEEDS TO BE ADDRESSED. IT MAY BE MORE THAN JUST ACURAS THAT HAVE THIS PROBLEM. *TR

9/10/2013

TL* THE CONTACT OWNS A 2012 ACURA TL. WHILE DRIVING 40 MPH, THE PASSENGER SIDE AIR BAG WARNING LIGHT FAILED TO ILLUMINATE WHEN THE PASSENGER SEAT WAS OCCUPIED. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 4,600.

6/25/2015

TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT MENTIONED THE FAILURE OCCURS INTERMITTENTLY AND AT DIFFERENT SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE AND DID NOT OFFER ANY FURTHER ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75 AND THE CURRENT MILEAGE WAS 700.

12/5/2012

VEHICLE HAVE A VIBRATION ON A GAS PEDAL AND STEERING WHEEL OVER 70MPH. IT DID NOT GO AWAY AFTER REBALANCING. I PURCHASED A SET OF AFTERMARKET WHEELS, VIBRATION STILL THERE. DEALER WON'T FIX. *TR

1/25/2013

I PURCHASED A NEW 2012 ACURA TL ON 2/8/12. EACH DAY I DRIVE 35 MILES TO AND FROM WORK ON INTERSTATE 75 WITH A POSTED SPEED OF 70 MPH. WITHIN A FEW DAYS I NOTICED THAT WHEN THE CAR REACHED 70 MPH A PERSISTENT HIGH FREQUENCY VIBRATION CAME UP THROUGH THE DRIVER'S SIDE FLOOR AND IN PARTICULAR THROUGH THE ACCELERATOR PEDAL. BY THE TIME I REACHED WORK OR HOME MY ENTIRE RIGHT FOOT AND CALF WAS NUMB AND BUZZING. IT FELT AS THOUGH I HAD 'FALLEN ASLEEP" AND CAUSED THE NERVES TO BE TEMPORARILY NON-FUNCTIONAL. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THE TIRES WERE OUT OF BALANCE, HOWEVER, WHEN THEY CHECKED THEM THEY WERE NOT. THEN THEY TOLD ME THAT THE FRONT RIGHT TIRE HAD A TEAR IN IT AND IT WOULD HAVE TO BE REPLACED. THEY ORDERED A NEW TIRE AND INSTALLED IT AND TRIED TO CHARGE ME $399 BUT THANKFULLY THE MANAGER GAVE IT TO ME A NO COST. THE CAR HAS BEEN TO THE DEALER SIX TIMES. AT THE DEALER URGING I OPENED A COMPLAINT WITH HONDA HEADQUARTERS. FILE NUMBER B012012-04-1601260. THE REPRESENTATIVE I DEALT WITH WAS "PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),5 U.S.C. 552 (B) (6) WHO CAN BE REACHED AT "PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),5.U.S.C 522 (B) (6). THREE CALLS WERE RECORDED BY HONDA. ONE OF THE SENIOR PERSONS AT THE DEALERSHIP CONFIDED IN ME THAT EVERYONE AT ACURA KNOWS ABOUT THIS PROBLEM AND THERE IS NO FIX."PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 522 (B)(6) TOLD ME THE SAME. SHE ACTUALLY CALLED THE VIBRATION A "VEHICLE CHARACTERISTIC." VIBRATION AT 70 MPH IS NOT A GOOD THING AND IN TIME IT MAY LEAD TO CATASTROPHIC CONSEQUENCES. BOTH ACURA AND THE DEALER REFUSED TO BUY ME OUT OF THIS VEHICLE AND SO LAST SATURDAY I TRADED OUT TO ANOTHER CAR AT A SUBSTANTIAL COST TO MYSELF. *TT UPDATED 07/09/12

5/22/2012

VEHICLE HAVE A VIBRATION ON A GAS PEDAL AND STEERING WHEEL OVER 70MPH. IT DID NOT GO AWAY AFTER REBALANCING. I PURCHASED A SET OF AFTERMARKET WHEELS, VIBRATION STILL THERE. DEALER WON'T FIX. *TR

1/25/2013

TURNED CORNER IN LARGE CENTER CITY AND HIT A CONSTRUCTION LARGE POT HOLE AND/OR OBSTRUCTION ON THE LEFT REAR. AFTER COMPLETING TURN ONTO A NARROW ONE-WAY STREET ACCELERATION INCREASED, BRAKES DID NOT WORK, ENGINE COULD NOT BE TURNED OFF, GEARS COULD NOT MOVE. AFTER GOING THROUGH TWO MAJOR INTERSECTIONS WITHOUT ACCIDENT I KEPT PULLING ON THE EMERGENCY BRAKE. THE CAR SLOWLY STOPPED AND WAS THEN PERFECTLY NORMAL. COULD USE THE BRAKES, SHIFT, ETC. I PARKED OVERNIGHT IN A GARAGE. HAD THE CAR TOWED TO DEALER THE NEXT DAY (7/21/12), WHERE IT IS STILL UNRESOLVED. DEALER SAID CAR IS OK, BUT IS NOW BEING ANALYZED BY ACURA CORPORATE ENGINEERS. I HAD THREE OTHER PEOPLE WHO WERE IN THE CAR AT THE TIME, INCLUDING MY WIFE, WHO WILL NOT EVER GO INTO THIS CAR. THE CAR WAS ONLY 10 DAYS AFTER PURCHASING. *TR

7/28/2012

I WAS TRYING TO MAKE A STOP AT AN INTERSECTION AND THERE WAS A CAR IN FRONT OF ME. I SLOWED DOWN AND WHEN I ATTEMPTED TO MAKE THE STOP AND PLACED MY FOOT ON THE BRAKE THE CAR BEGAN TO ACCELERATE. AT THIS TIME, I HIT THE BACK OF A VEHICLE WHICH WAS STOPPED IN FRONT OF ME AND DID VERY LITTLE DAMAGE AS I WAS TRAVELING ONLY AT 12 MPH. THERE WAS MORE DAMAGE DONE TO MY VEHICLE THAN TO THE OTHER PARTY BECAUSE HE WAS DRIVING AN SUV WHICH SAT UP HIGH AND IT DAMAGE MY HOOD AND PUSHED THE FRONT OF MY VEHICLE IN AND BROKE THE VENT AND RADIATOR. *TR

6/13/2013

VIN NUMBER DON'T FIND

3/16/2018

Driving on the freeway on a particularly warm day in California with the sunroof tilted up. Heard a explosion and glass fell on top of me and my family. We pulled over to see what had happened because we didn't see any objects flying at us. Upon inspection of the vehicle we noticed that the sunroof had imploded. The glass didn't shatter all the way it looked as if something had been thrown from inside up and out of the sunroof window. A hole was blown out of it. I believe the panoramic shape of the window causes there to be a weak point in the center. Given that weak point and the weather that day it was hot outside and the sunroof was tilted upright the wind coming into the car from the sunroof and probably exiting as well may have caused a reaction between the hot weather and the cool air and imploded the window from inside the car out.

1/20/2025

TURNED CORNER IN LARGE CENTER CITY AND HIT A CONSTRUCTION LARGE POT HOLE AND/OR OBSTRUCTION ON THE LEFT REAR. AFTER COMPLETING TURN ONTO A NARROW ONE-WAY STREET ACCELERATION INCREASED, BRAKES DID NOT WORK, ENGINE COULD NOT BE TURNED OFF, GEARS COULD NOT MOVE. AFTER GOING THROUGH TWO MAJOR INTERSECTIONS WITHOUT ACCIDENT I KEPT PULLING ON THE EMERGENCY BRAKE. THE CAR SLOWLY STOPPED AND WAS THEN PERFECTLY NORMAL. COULD USE THE BRAKES, SHIFT, ETC. I PARKED OVERNIGHT IN A GARAGE. HAD THE CAR TOWED TO DEALER THE NEXT DAY (7/21/12), WHERE IT IS STILL UNRESOLVED. DEALER SAID CAR IS OK, BUT IS NOW BEING ANALYZED BY ACURA CORPORATE ENGINEERS. I HAD THREE OTHER PEOPLE WHO WERE IN THE CAR AT THE TIME, INCLUDING MY WIFE, WHO WILL NOT EVER GO INTO THIS CAR. THE CAR WAS ONLY 10 DAYS AFTER PURCHASING. *TR

7/28/2012

TAKATA RECALL. AFTER TAKING MY CAR IN TO THE ACURA OF ORANGE PARK FL TO HAVE AIRBAG SYSTEM CHECKED RELATED TO THE RECALL THE REPAIR WAS MADE AND A WEEK LATER THE INDICATOR LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP TO ADVISE AND WAS TOLD TO BRING IT BACK WHICH I DID AND WAS TOLD THE RECALL REPAIR WAS MADE. HOWEVER, THE SWITCH IS FAULTY AND NEEDED TO BE REPLACED FOR A COST. I THEN CALLED THE CORPORATE OFFICE AND WAS TOLD TO RETURN IT AT WHICH TIME I WAS TOLD THAT ISN'T COVERED IN THE RECALL. NOW I DON'T KNOW IF THE AIRBAG SYSTEM INDICATOR IS ACCURATE OR NOT BECAUSE THE LIGHT COMES ON AND OFF DAILY AS I DRIVE.

12/2/2017

I BOUGHT MY TL IN OCT OF 2011. ABOUT A MONTH LATER I NOTICED A CHIP IN THE LOWER REAR DOOR FRAME WHICH I APPLIED SOME TOUCH UP PAINT TO. WELL THE CHIPS KEEP SHOWING UP IN THE SAME AREA OF THE LOWER REAR DOOR FRAME. I HAVE ABOUT 8 ON THE PASSENGER SIDE AND SIX ON THE DRIVER SIDE. THE DEALERSHIP BELIEVES THAT THE FRONT TIRES ARE THROWING ROCKS AND HITTING IN THIS PART OF THE CAR. THE REAR QUARTER PANELS NEED TO BE REPAINTED NOW TO FIX THE CHIPS. THE DEALERSHIP WANTS TO INSTALL MUD FLAPS (FLARES) ON THE TIRES AND A PAINT FILM TO THE DOOR EDGE. THIS IS GOING TO HAVE TO COME OUT OF MY POCKET. THE DEALERSHIP TOLD ME THAT THIS IS NOT AN ISOLATED ISSUE, OTHER CUSTOMERS ARE HAVING THE SAME PROBLEM. THIS IS A DESIGN ERROR TO ME AND I BELIEVE ACURA SHOULD FIX IT. SO FAR THEY WON'T EVEN THINK OF IT SINCE IT'S A ROCK. BUT THE CAR IS DOING THIS TO IT'S SELF. *TR

2/26/2013

HI I'M WANTING TO COMPLAIN ABOUT THIS YEAR ACURA MAKING MODELS BREAKS BECAUSE IN THE WINTER TIME WHEN YOU GO TO PRESS THE BRAKES AND START THE CAR THE BRAKES ARE COMPLETELY FROZEN. ALSO WANTED TO COMPLAIN ABOUT THE HEADLIGHTS THE HEADLIGHTS GET DULL AND DINGY WITH WEAR IN TEAR AND GET VERY DULL CAUSING IT TO BE VERY HARD TO SEE AT NIGHT AS WELL AS THE BODY ALL THE MOLDING ON THE TOP OF THE ROOF IS PEELING OFF THE CHROME TRIM MOLDING PLEASE LOOK INTO THIS FURTHER. MY CAR IS A DAILY DRIVER I DRIVE IT EVERYDAY I GET IT A CAR WASH EVERY OTHER DAY BUT THAT SHOULD BE NO REASON FOR THE TOP CHROME TRIM ON THE ROOF TO START PEELING OFF AND BE COMING UNDONE FROM YOUR CAR

12/20/2018

THE PASSENGER SIDE FRONT SEAT IN THIS VEHICLE IS SO LOOSE IT ROCKS BACK AND FORTH AND FROM SIDE TO SIDE. IT FEELS AS IF THE SEAT IS GOING TO COLLAPSE IN THE EVENT OF AN ACCIDENT AND INJURE THE PERSON IN THIS SEAT, AS WELL AS ANY PASSENGER SEATED BEHIND IT, IN REAR PASSENGER SEAT. I HAVE HAD THE SEAT INSPECTED BY ACURA DEALERSHIP, AND SENT MULTIPLE LETTERS TO BOTH ACURA AND HONDA MOTOR CO. THEY CLAIM THIS IS A NORMAL "CHARACTERISTIC" OF THIS PASSENGER SEAT IN THIS CAR (MAKE/MODEL YR). THE SERVICE MANAGER AT THE DEALER INDICATED THAT THE PROBLEM MAY HAVE SOMETHING TO DO WITH THE WEIGHT SENSOR ON THE PASSENGER SIDE AIR BAG CONTROL (THE DRIVER SEAT IS STABLE AND FULLY SUPPORTIVE). NO OTHER CAR SEAT THAT I HAVE EVER SAT IN FEELS THIS LOOSE AND HAS THIS MUCH MOTION TO IT. IT FEELS REALLY UNSAFE AND MAKES THE PASSENGER IN THIS SEAT EXPERIENCE MOTION SICKNESS. CAN YOU PLEASE CONDUCT AN INVESTIGATION INTO WHETHER OR NOT THIS PASSENGER SIDE FRONT SEAT CAN HOLD UP IN THE EVENT OF AN ACCIDENT? *TR

4/12/2012

I HAVE HAD MY 2012 ACURA TL TO THE DEALERSHIP AND TOLD THE TECH ABOUT THE AIRBAG SENSOR BEING DISPLAYED SINCE I BOUGHT THE CAR. I HAD IT TO THE DEALERSHIP FOR THAT ONE REASON ONE TIME AND THE OTHER 2X'S, I JUST MENTIONED IT AS I GOT MY OIL CHANGE AND CABIN FILTER. NOTHING OR NO ONE IS IN THE SEAT; HOWEVER IT KEEPS BLINKING OFF AND ON. I HAVE SOMEONE IN THE FRONT SEAT OF MY CAR A LOT AND I HOPE THAT IT IS NOT A DEFECT IN AIRBAG THAT WOULD INJURE SOMEONE. I HOPE IT WOULD DEPLOY IF IT NEEDED TO. I HAVE 60,000 MILES AND HAVE HAD SOOOOO MANY PROBLEMS WITH THIS CAR. JUST HAD TO REPLACE ALTERNATOR (FIRST TIME)AND BATTERY(FOR THE SECOND TIME IN 2 YEARS). ACURA WILL NOT DO ANYTHING AS IT IS ALREADY OUT OF WARRANTY. IN WARRANTY ACURA CUSTOMER SERVICE IS GREAT. OUT OF WARRANTY'THEY DON'T REALLY CARE. THANK YOU FOR YOUR TIME.

1/3/2018

TURNED CORNER IN LARGE CENTER CITY AND HIT A CONSTRUCTION LARGE POT HOLE AND/OR OBSTRUCTION ON THE LEFT REAR. AFTER COMPLETING TURN ONTO A NARROW ONE-WAY STREET ACCELERATION INCREASED, BRAKES DID NOT WORK, ENGINE COULD NOT BE TURNED OFF, GEARS COULD NOT MOVE. AFTER GOING THROUGH TWO MAJOR INTERSECTIONS WITHOUT ACCIDENT I KEPT PULLING ON THE EMERGENCY BRAKE. THE CAR SLOWLY STOPPED AND WAS THEN PERFECTLY NORMAL. COULD USE THE BRAKES, SHIFT, ETC. I PARKED OVERNIGHT IN A GARAGE. HAD THE CAR TOWED TO DEALER THE NEXT DAY (7/21/12), WHERE IT IS STILL UNRESOLVED. DEALER SAID CAR IS OK, BUT IS NOW BEING ANALYZED BY ACURA CORPORATE ENGINEERS. I HAD THREE OTHER PEOPLE WHO WERE IN THE CAR AT THE TIME, INCLUDING MY WIFE, WHO WILL NOT EVER GO INTO THIS CAR. THE CAR WAS ONLY 10 DAYS AFTER PURCHASING. *TR

7/28/2012

ON 7/20/2017, I WAS DRIVING ON I-680 S TOWARDS FREMONT CA. I WAS DRIVING ROUGHLY 70 MPH. WHEN I WAS ABOUT TO PASS A CAR, ALL OF A SUDDEN, THE ENGINE LOST POWER. I HIT THE GAS PADDLE ALL THE WAY DOWN, AND IT DIDN'T WORK. AS I FELT A SIGNIFICANT LOSS OF POWER, I PULL OVER TO THE SIDE AND STOPPED THE VEHICLE. THE ENGINE SHUT DOWN IMMEDIATELY WHEN I CAME TO A COMPLETE STOP. I TRIED TO RESTART MY CAR, BUT IT DOES NOT WORK, AND THE ENGINE CHECK LIGHT POPPED UP. I HAD MY INSURANCE TOWED MY CAR TO OAKLAND ACURA, AS I DID AN OIL CHANGE THERE ON 7/19/2017. AFTER AN INSPECTION, OAKLAND ACURA INDICATED THAT THE INTAKE AND EXHAUST VALVE DOES NOT OPEN AND CLOSE NORMALLY. A VALUE ADJUSTMENT WILL SOLVE THE PROBLEM. I FELT THAT IT'S PRETTY IMPOSSIBLE FOR ALL THE VALVES TO BE MALFUNCTION ALL AT ONCE. THUS, I ASKED THE TECHNICIAN ARE ALL THE VALVES MALFUNCTIONING, THE TECHNICIAN SAID SHOULD BE. I THEN ASKED WHETHER SUCH A PROBLEM IS CAUSED BY AN IMPROPER OIL CHANGE SINCE THEY DID MY OIL CHANGE THE DAY BEFORE, AND I ONLY DROVE 25 MILES AFTER THE OLI CHANGE. THE TECHNICIAN SAID, "I DON'T THINK SO". I FURTHER ASKED WHETHER IT'S AN ENGINE DESIGN PROBLEM THAT IS SUBJECT TO A RECALL, THE TECHNICIAN COMMENTED THAT THESE ENGINES LAST FOREVER. THUS, THEY DID A VALVE ADJUSTMENT FOR ME, EVEN THOUGH I DON'T KNOW WHAT THEY REALLY DID. I GOT CHARGED FOR $499 FOR THIS VALVE ADJUSTMENT. I ALSO NOTICED THAT WHEN I STARTED MY ENGINE (ESPECIALLY IN COLD WEATHER), MY CAR HAS A BUBBLING NOISE. I NOTICED THAT ON MANY ACURA FORUM, MANY ACURA TL OWNERS HAVE THE SAME PROBLEM. I ASKED OAKLAND ACURA TO LOOK INTO THIS. THE CONCLUSION THEY GAVE ME WAS INCONCLUSIVE. I WANT TO REPORT THIS ISSUE BECAUSE IT WAS REALLY DANGEROUS THAT AN ENGINE LOST POWER COMPLETELY ON A HIGH WAY. I AM NOT SURE IF IT'S AN ENGINE DESIGN PROBLEM OR NOT, SO I THOUGHT I SHOULD REPORT THIS.

10/5/2018

PURCHASED CAR ON 01/21/2013. WAS BACK AT DEALER ON 01/26/2012 DUE TO A WEIRD VIBRATION AT HIGH SPEEDS (50-80 MPH). LONG STORY SHORT THEY HAVE BALANCED THE TIRES LIKE 3 TIMES AND PUT NEW TIRES BUT IT IS STILL VIBRATING NOT AS MUCH BUT STILL. GOING BACK TO DEALER TO SEE WHAT THEY HAVE TO SAY THIS TIME. *TR

2/5/2013

TOOK THE CAR INTO ACURA THERE WAS A "CLUNKING NOISE" IN FRONT END AND COULD BE FELT IN STEERING WHEEL THE TECH HAD TO RETIGHTEN THE SUSPENSION BOLTS THE NOISE AND FEELING IN WHEEL RETURNED AT APPROX. 23000 MILES TOOK THE CAR BACK TO ACURA THE SERVICE REP STATED SUSPENSION BOLTS SHOULD BE RETORQUED AT EVERY OIL CHANGE THIS DOES NOT SOUND RIGHT..I NEVER OWNED A CAR THAT NEEDED THIS REPAIR AND JUST WANT TO KNOW IF THIS IS NORMAL AND COULD BE A SAFELY ISSUE AFTER TECH RETORQUED THE BOLTS THE NOISE AND FEELING IN WHEEL GOES AWAY BUT RETURNS AND HAS RETURNED. *TR

8/5/2013

TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A RATTLING SOUND IN THE SEAT BELT PILLAR. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT A NUT THAT WAS SUPPOSED TO BE WELDED TO THE PILLAR HAD NOT BEEN WELDED OR HAD BECOME FRACTURED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO EXPLANATION FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 7,300.

5/9/2013

TAKATA RECALL. AFTER TAKING MY CAR IN TO THE ACURA OF ORANGE PARK FL TO HAVE AIRBAG SYSTEM CHECKED RELATED TO THE RECALL THE REPAIR WAS MADE AND A WEEK LATER THE INDICATOR LIGHT CAME ON AGAIN. I CALLED THE DEALERSHIP TO ADVISE AND WAS TOLD TO BRING IT BACK WHICH I DID AND WAS TOLD THE RECALL REPAIR WAS MADE. HOWEVER, THE SWITCH IS FAULTY AND NEEDED TO BE REPLACED FOR A COST. I THEN CALLED THE CORPORATE OFFICE AND WAS TOLD TO RETURN IT AT WHICH TIME I WAS TOLD THAT ISN'T COVERED IN THE RECALL. NOW I DON'T KNOW IF THE AIRBAG SYSTEM INDICATOR IS ACCURATE OR NOT BECAUSE THE LIGHT COMES ON AND OFF DAILY AS I DRIVE.

12/2/2017

I PURCHASED A NEW 2012 ACURA TL ON 2/8/12. EACH DAY I DRIVE 35 MILES TO AND FROM WORK ON INTERSTATE 75 WITH A POSTED SPEED OF 70 MPH. WITHIN A FEW DAYS I NOTICED THAT WHEN THE CAR REACHED 70 MPH A PERSISTENT HIGH FREQUENCY VIBRATION CAME UP THROUGH THE DRIVER'S SIDE FLOOR AND IN PARTICULAR THROUGH THE ACCELERATOR PEDAL. BY THE TIME I REACHED WORK OR HOME MY ENTIRE RIGHT FOOT AND CALF WAS NUMB AND BUZZING. IT FELT AS THOUGH I HAD 'FALLEN ASLEEP" AND CAUSED THE NERVES TO BE TEMPORARILY NON-FUNCTIONAL. I TOOK THE CAR TO THE DEALER AND THEY TOLD ME THE TIRES WERE OUT OF BALANCE, HOWEVER, WHEN THEY CHECKED THEM THEY WERE NOT. THEN THEY TOLD ME THAT THE FRONT RIGHT TIRE HAD A TEAR IN IT AND IT WOULD HAVE TO BE REPLACED. THEY ORDERED A NEW TIRE AND INSTALLED IT AND TRIED TO CHARGE ME $399 BUT THANKFULLY THE MANAGER GAVE IT TO ME A NO COST. THE CAR HAS BEEN TO THE DEALER SIX TIMES. AT THE DEALER URGING I OPENED A COMPLAINT WITH HONDA HEADQUARTERS. FILE NUMBER B012012-04-1601260. THE REPRESENTATIVE I DEALT WITH WAS "PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),5 U.S.C. 552 (B) (6) WHO CAN BE REACHED AT "PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA),5.U.S.C 522 (B) (6). THREE CALLS WERE RECORDED BY HONDA. ONE OF THE SENIOR PERSONS AT THE DEALERSHIP CONFIDED IN ME THAT EVERYONE AT ACURA KNOWS ABOUT THIS PROBLEM AND THERE IS NO FIX."PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 522 (B)(6) TOLD ME THE SAME. SHE ACTUALLY CALLED THE VIBRATION A "VEHICLE CHARACTERISTIC." VIBRATION AT 70 MPH IS NOT A GOOD THING AND IN TIME IT MAY LEAD TO CATASTROPHIC CONSEQUENCES. BOTH ACURA AND THE DEALER REFUSED TO BUY ME OUT OF THIS VEHICLE AND SO LAST SATURDAY I TRADED OUT TO ANOTHER CAR AT A SUBSTANTIAL COST TO MYSELF. *TT UPDATED 07/09/12

5/22/2012

KEYLESS START (PUSH BUTTON) AND PROBLEM OCCURRED WHEN NO WARNING THAT KEY FOB WAS NOT IN VICINITY OF CAR AFTER CAR WAS STARTED AND DRIVEN 2 HOURS AWAY. MY DAUGHTER HANDED ME HER KEYS TO THE ACURA TL (INCL KEY FOB) THROUGH THE DRIVERS SIDE WINDOW AFTER THE CAR HAD BEEN STARTED SO I COULD GET SOME ITEMS OUT OF OUR OTHER CAR BEFORE SHE LEFT TO RETURN TO HER HOME 5 HOURS AWAY. I RETRIEVED HER ITEMS BUT FORGOT TO GIVE HER THE KEY FOB BACK AS THE CAR WAS RUNNING AND NO WARNING INDICATORS WERE GIVEN (AUDIO OR VISUAL) THAT THE KEY FOB WAS NOT IN THE VICINITY OF THE CAR. SHE HEADED OFF AND STOPPED 2 HOURS LATER FOR GAS ONLY TO FIND THE CAR WOULD NOT RESTART - DUE TO THE MISSING KEY FOB. AFTER EXPERIMENTATION AND READING THE OWNERS MANUAL I FOUND THAT ONLY WHEN THE DOOR IS OPENED AND THE FOB IS REMOVED FROM THE VEHICLE WILL A NOTICE AND ALARM BE GIVEN. IF PASSED THROUGH AN OPEN WINDOW (AS WE DID) NO WARNING OF ANY KIND IS GIVEN AND THE DRIVER CAN DRIVE OFF AS IF EVERYTHING IS FINE. THIS IS A SIGNIFICANT FLAW IN THE REMOTE FOB SYSTEM AND CAUSED MYSELF AND MY DAUGHTER SIGNIFICANT AMOUNTS OF STRESS AND TIME TO DRIVE TO HER LOCATION TO DELIVER THE FOB NEEDED TO RESTART THE CAR. ACURA CLAIMS NO PROBLEMS FROM THEIR SIDE BUT I BELIEVE THIS IS A SIGNIFICANT ISSUE WITH THE SYSTEM THAT NEEDS TO BE ADDRESSED. IT MAY BE MORE THAN JUST ACURAS THAT HAVE THIS PROBLEM. *TR

9/10/2013

CPSC:I1530151A. CAR CHARGER. CONSUMER STATED THAT WHILE THE CHARGER WAS IN USE IT SUDDENLY WAS A LOUD POP AND THE USB CHARGER WAS SMOKING AND BURNING HOT. *LN

5/11/2015

HI I'M WANTING TO COMPLAIN ABOUT THIS YEAR ACURA MAKING MODELS BREAKS BECAUSE IN THE WINTER TIME WHEN YOU GO TO PRESS THE BRAKES AND START THE CAR THE BRAKES ARE COMPLETELY FROZEN. ALSO WANTED TO COMPLAIN ABOUT THE HEADLIGHTS THE HEADLIGHTS GET DULL AND DINGY WITH WEAR IN TEAR AND GET VERY DULL CAUSING IT TO BE VERY HARD TO SEE AT NIGHT AS WELL AS THE BODY ALL THE MOLDING ON THE TOP OF THE ROOF IS PEELING OFF THE CHROME TRIM MOLDING PLEASE LOOK INTO THIS FURTHER. MY CAR IS A DAILY DRIVER I DRIVE IT EVERYDAY I GET IT A CAR WASH EVERY OTHER DAY BUT THAT SHOULD BE NO REASON FOR THE TOP CHROME TRIM ON THE ROOF TO START PEELING OFF AND BE COMING UNDONE FROM YOUR CAR

12/20/2018

TL* THE CONTACT OWNS A 2012 ACURA TL. THE CONTACT WAS DRIVING AT 60 MPH WHEN SHE HEARD AN EXPLOSION AND PULLED OVER ON THE SIDE OF THE HIGHWAY. THE CONTACT STATED THAT THE SUNROOF GLASS HAD EXPLODED. THE CONTACT INFORMED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO CONTACT HER INSURANCE COMPANY SO THEY CAN PAY FOR THE SUNROOF REPLACEMENT. THE CONTACT WAS INFORMED THAT THERE WAS NO WARRANTY COVERAGE ON THE VEHICLE. THE CONTACT WAS REFERRED TO THE DEALER FOR A DIAGNOSIS TO VERIFY WHETHER THE FAILURE WAS CAUSED BY A FOREIGN OBJECT OR NOT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 112,000.

3/9/2021

unknown, i cant keep a mobil phone connected to the car bluetooth and tpms system always seems to show light as well as all the other senors. lots of parts have been tampered with

5/18/2022