2021 Acura ILX Owner Complaints

Vehicle suddenly decelerated without warning. Transmission would not shift to a higher gear causing the vehicle rev. Warning lights on the dashboard started going off at the same time. Lanes departure and adaptive cruise control warning went off. Had to have vehicle towed to dealership. Lucilky this happened on a rural backroad and not on the freeway or busy road as someone could have rear-ended the vehicle. Dealership was given video of incident and couldn't replicate the issue and we were told that the car did not store any of the error codes for the warning lights that came on the dash. The evening before the brake lights would not turn off when when the vehicle was turned off. Dealership said it was an adjustment that needed to be made to the switch on the brake pedal. Car is unsafe to drive as if this were to happen again on a busy highway or road without notice the persons behind would not be expecting the vehicle to suddenly drastically drop speed and not be able to accelerate.

9/2/2021

It is Acura ILX 2021. The current mileage is 17,480. What component or system failed or malfunctioned, and is it available for inspection upon request? *Driveshaft/suspension is broken after inspection. How was your safety or the safety of others put at risk? *Intense shaking coming from underneath the vehicle. Worn out u-joints, couplers or carrier bearings can cause the driveshaft to vibrate and make noise when passing over bumps and potholes. If not fixed, it can lead to further damage to other drivetrain components. Has the problem been reproduced or confirmed by a dealer or independent service center? * Not sure for 2021 model. However, there is a recall history for model 2016-2019 Acura ILX. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * The vehicle was inspected and waiting for remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * No there is no sign of warning. Due to extreme noise, the vehicle was inspected.

10/20/2023

The contact owns a 2021 Acura ILX. The contact stated while attempting to park the vehicle, the airbag deployed without impact which resulted in the contact crashing into a pole. The contact sustained a hurt knee and headaches that required medical treatment. The vehicle was towed to a local dealer where it was awaiting repairs. The contact stated no warning lights were illuminated. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 2,000.

1/13/2022

I am submitting this complaint regarding a 2021 Acura ILX (VIN: [XXX] ) that has been unreleasable for an extended period due to manufacturer inability to supply a required safety component. The vehicle was involved in an accident on July 6, 2025 and delivered to Caliber Collision in Corpus Christi, Texas. All accident-related repairs have been completed. However, the vehicle cannot be released because a required airbag and/or airbag module is unavailable. American Honda Motor Company, Inc. has advised that the safety component is unavailable to be sold and that no estimated time of availability exists. Due to the safety nature of the missing component, the repair facility has confirmed the vehicle cannot be legally or safely released. The delay is no longer accident-related and is solely due to manufacturer unavailability of a safety-critical, non-cosmetic part. I have requested interim solutions including buyback, rental assistance, or a dealership loaner, and no temporary or permanent solution has been provided. This complaint is submitted to document manufacturer inability to supply a required safety component resulting in extended loss of vehicle use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

12/19/2025

Electrical Failure. Safety was an issue with vehicle needing constant jumps. Problem was checked at dealer. My concern was continuously overlooked. Warning lamps didn't warn.

12/23/2022

Electrical Failure. Safety was an issue with vehicle needing constant jumps. Problem was checked at dealer. My concern was continuously overlooked. Warning lamps didn't warn.

12/23/2022

The contact owns a 2021 Acura ILX. The contact stated that after entering the vehicle, he became aware that the driver's seat belt was stuck and would not uncoil. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the seat belt assembly. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was unknown.

10/2/2023

It is Acura ILX 2021. The current mileage is 17,480. What component or system failed or malfunctioned, and is it available for inspection upon request? *Driveshaft/suspension is broken after inspection. How was your safety or the safety of others put at risk? *Intense shaking coming from underneath the vehicle. Worn out u-joints, couplers or carrier bearings can cause the driveshaft to vibrate and make noise when passing over bumps and potholes. If not fixed, it can lead to further damage to other drivetrain components. Has the problem been reproduced or confirmed by a dealer or independent service center? * Not sure for 2021 model. However, there is a recall history for model 2016-2019 Acura ILX. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? * The vehicle was inspected and waiting for remedy. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? * No there is no sign of warning. Due to extreme noise, the vehicle was inspected.

10/20/2023

Upon and after raining the headlights leak and water enters the inside of the headlights. It my cause a short. Unsafe driving conditions at night.

1/22/2024

The contact owns a 2021 Acura ILX. The contact stated that while driving at an undisclosed speed, he became aware that the white lines on the road appeared curved through the windshield. The contact then noticed that the windshield was distorted. The vehicle was taken to the dealer, where the contact was informed that the windshield was delaminating and needed to be replaced. The windshield was replaced under warranty; however, the replacement windshield was also defective. The vehicle was not repaired. The dealer referred the contact to the manufacturer. The manufacturer was notified of the failure. The contact was awaiting a call back from the manufacturer. The failure mileage was approximately 9,600.

2/29/2024

My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.

7/30/2024

My vehicle continues to accelerate when I press the gas pedal, and it sometimes makes clicking noises from underneath during acceleration. Occasionally, it veers to one side even when I keep the steering wheel straight. At times, it gives a warning and vibrates as if I'm merging into another lane. When I press the gas, the engine revs, but the car doesn't accelerate. Issues have been ongoing but dealership where I got the car from wants to charge me inspection fees per symptom.

7/30/2024